• Title/Summary/Keyword: 상담 성과

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Structuralization Expected Outcome of Social Welfare Program Based on Community Network : Using Concept Mapping Method (지역사회네트워크를 기반으로 한 사회복지프로그램 기대성과 구조화 : 컨셉트 맵핑(concept mapping)을 활용하여)

  • Kwon, Sunae
    • The Journal of the Korea Contents Association
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    • v.14 no.5
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    • pp.107-116
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    • 2014
  • The purpose of this study is to verify the applicability of concept mapping in the process of planning social welfare program based on community network. Concept mapping is a kind of decision-making method that structuralized complex ideas and presented visually. Already, concept mapping is widely utilized in counseling, nursing and public health area to plan and evaluation their program and service. For recent, effectiveness of concept mapping has been reported. Concept mapping is a effective decision-making method that they recognize outcome gap between service provider and client, reach the outcome's consensus in counseling and nursing, medical area. In this study, we conceptualized 3rd year outcomes of Community Impact Project that was supported from Busan Chest using concept mapping. This CI project intervenes children and youth who lives in Buk-gu, Busan. Concept mapping has six stages-preparation, collecting ideas, structuring statements, representing statement, interpreting the results of the analysis, applying the results. We followed these steps. The participants were working at social welfare organizations, total 11 persons. We obtained 60 statements and analyzed using multidimensional scaling. we collected 5 clusters, cluster 1 'awareness and attitude change of children and youth', cluster 2 'social system change of children and youth', cluster 3 'friendly community formation', cluster 4 'community people change', cluster 5 'service provider change'. As a result, among total 5 clusters formed, 'awareness and attitude change of children and youth' came to the strongest outcomes. When concept mapping was applied to the program planning, the consensus of the opinion came easily in the decision-making process, and the participants were empowered. In addition, clear conceptualization on each element of the program planning was made.

Usability Improvement Process of Chatbot System Using FMEA and FTA (FMEA 와 FTA 를 활용한 챗봇 시스템의 사용성 개선 프로세스)

  • Lee, Yeonjae;Song, Jaewoo;Han, Hyuksoo
    • Annual Conference of KIPS
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    • 2020.11a
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    • pp.1097-1100
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    • 2020
  • 챗봇(Chatbot)은 자연어처리기술 등 인공지능 기술을 기반으로 한 사용자 친화적인 대화 방식 인터페이스를 제공하는 장점이 있어, 금융, 상담, 주문 등 다양한 산업 분야에서 적용되고 있다. 그러나, 챗봇의 응답이 사용자의 정신 모형과 불일치하는 경우, 다음 대화를 이어가는데 어려움을 야기하게 된다. 그러므로, 챗봇의 사용성을 확보하기 위해서는 응답 오류의 제거 또는 완화가 필수적이다. 기존의 챗봇의 사용성 개선과 관련된 연구들은 설문조사와 인터뷰 등 사용성 평가를 통해 상위 수준의 개선 방향만을 제안하고 있다. 따라서, 챗봇 개발 시, 실무자들이 응답 오류의 문제점을 분석하고, 이를 해결하기 위한 구체적인 개선 방안을 제시하는 데 한계가 있었다. 본 논문에서는 FMEA(Failure Modes and Effects Analysis) 기법을 활용해, 응답 오류의 치명도를 파악하고, 치명적인 오류들에 대해서는 FTA(Fault Tree Analysis) 기법을 기반으로 원인 분석을 실시하여 구체적으로 문제를 해결하기 위한 프로세스를 제안한다. 본 프로세스의 효용성을 검증하기 위해 주문 도메인의 챗봇에 적용해 보았다.

The Group Counseling Program for Terminal Cancer Patients and their Family Members in the Seoul National University Hospital (말기 암환자와 가족을 위한 집단상담 프로그램 - 서울대학교병원 경험의 분석-)

  • Lee, Young-Sook;Heo, Dae-Seog;Yun, Young-Ho;Kim, Hyun-Sook;Choi, Kyung-Sook;Yun, Yeo-Jung
    • Journal of Hospice and Palliative Care
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    • v.1 no.1
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    • pp.56-64
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    • 1998
  • Purpose : Seoul National University Hospital developed a group counseling program for the terminal cancer patients and their family members. This program consists of each of doctor, nutritionist, nurse, pharmacist, and social worker to provide them with the information and to enhance their ability to cope with terminal cancer. This research aims to introduce this new program per se, and to appreciate its validity and applicability to the terminal cancer patients and their family members by analyzing the concerns and specific questions of the participants. Methods : The methodological approach employed in this research is 1996 content analysis of the group counseling reports, and interview of the 312 participants. The analysis includes the general characteristics of the subjects, family relationship to the patients, times of attendance to the group session, source of information to the program. Results : The participants consist of 261 family members(84%) and 51 patients(16%). Majority responded to the program with a single-attendance. Diagnosis are mainly lung cancer, stomach cancer, liver cancer. The ratio of participants by family members is decreased in the order of spouse, children, daughter-in-law, brothers and sisters, and parents. The source of information to the program is largely through medical staff(69%) as compared with posters in the hospital (26%). The participants are interested primarily in the medical information. Their interests are various, such as pain control, patient care, nutrition, psychosocial problem and etc. Conclusion : This program is characterized largely as a family-supporting program which primarily offers information for terminal cancer. This program is a sort of a hospice program, which maximizes the present quality of living of the terminal cancer patients as long as life continues by encouraging them to live with terminal cancer. Thus, this group program can be employed as an active support network for the patients and their family. In order to develop comprehensive care-giving services, it is required to have 24-hour telephone service, hospice facilities, home care service, and communication between the referral hospitals and the primary care physicians, in particular. Such a development of services is the ultimate goal for improving care. But the immediate goal of the program is to make possible better education for the patients and their family to live with terminal cancer.

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Development of a Nutrition Questionnaire and Guidelines for the Korea National Health Screening Program for Infants and Children (영유아 건강검진 영양 문진 및 지침 개발)

  • Moon, Jin-Soo;Kim, Jae-Young;Chang, Soo-Hee;Choi, Kwang-Hae;Yang, Hye-Ran;Seo, Jeong-Kee;Ko, Jae-Sung;Choi, Kyung-Dan;Seo, Jeong-Wan;Chung, Hee-Jung;Eun, Baik-Lin;Hwang, Seung-Sik;Seo, Soon-Ryu;Kim, Han-Suk
    • Pediatric Gastroenterology, Hepatology & Nutrition
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    • v.11 no.1
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    • pp.42-55
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    • 2008
  • Purpose: A new health policy, referred to as the National Health Screening Program for Infants and Children, was launched in November 2007 by the Ministry of Health and Welfare and National Health Insurance Corporation in Korea. We have developed a nutrition-counseling program that was incorporated into this project. Methods: We reviewed the nutritional guidelines published by The Korean Pediatric Society and internationally well-known screening programs such as Bright Future in the United States. We also reviewed the recent Korean national surveys on nutritional issues, including the Korea National Health and Nutrition Examination Survey (KNHANES) and the 2005 National Survey of Physical Body and Blood Pressure in Children and Adolescents. The development of questions, pamphlets, computer programs, and manuals for doctors was carried out after several meetings of researchers and governmental officers. Results: We summarized the key nutritional issues according to age, including breastfeeding in infants, healthier complementary feeding, and prevention of iron deficiency anemia, establishment of healthier diets, as well as dietary prevention of overweight children with an emphasis on physical exercise. We have constructed a new Korean nutrition questionnaire and an anticipatory guidance program based on the primary care schedule of visits at 4, 9, 18, 30, and 60 months of age. Five to eight questions were asked at each visit and age-matched pamphlets for parents and guidelines for doctors were provided. Conclusion: We developed a nutrition-counseling program based on recent scientific evidence for Korean infants and children. Further research on this national program for screening the nutritional problems in detail and setting the therapeutic approaches may help identify areas of success as well as those that need further attention.

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The Relationship among Savoring, Happiness and Optimism of Elementary School Children (초등학생의 향유하기와 행복감 및 낙관성의 관계)

  • Park, Soo-Ryun;Kim, Kwang-Soo
    • The Korean Journal of Elementary Counseling
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    • v.11 no.3
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    • pp.465-484
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    • 2012
  • The purpose of this study is to examine the relationship among savoring, happiness and optimism of elementary school students. This study is also expected to provide basic informations for the promotion of the happiness and optimism of elementary school students. The subjects were 495 fifth and sixth graders from 10 primary schools located in Seoul and Gyeonggi Province. The measurement were the savoring test, the happiness test and the optimism test. The collected data was analyzed using the i-STATistics program(Kim & Baker, 2012). The study results were as followings: First, female students had higher scores than male students in the savoring test, the happiness test and the optimism test. And there were significant gender differences in savoring, happiness and optimism. Second, there was a significantly positive correlation between savoring and happiness(home environment, self-attributes, abilities, and interpersonal relationships) at the level of p<0.001. And the regression analysis result showed that savoring contains explanatory power of 60.70% for happiness. Third, there was a significantly positive correlation between savoring and optimism(expectations for the future) at the level of p<0.001. And the regression analysis result showed that savoring contains explanatory power of 66.51% for optimism. The result of this study shows that savoring has a high correlation to happiness and optimism. Happiness and optimism of children can be enhanced by increasing savoring. Therefore, the development and verification of savoring program for children is required.

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A Study on the Adjustment of Offspring of Alcoholics in the United States: A Test of Theoretical Model (미국내 알콜중독자 자녀들이 적응도에 관한연구 : 이론적 모델 테스트)

  • 장진경
    • Journal of Families and Better Life
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    • v.12 no.2
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    • pp.118-128
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    • 1994
  • 본 연구의 목적은 알콜중독가정에서 성장한 성인자녀들의 적응도에 영향을 미치는 요인들간의 인과관계를 설명해줄 수 있는 이론적 인과관계모델을 개발하고 그 모델의 적합 성(fit of the model)에 대해 연구되었다 본 연구의 이론적 인과관계모델은 가족 체계이론 대응이론 사회지원이론, 그리고 사회학습이론에 기초를 두고 개발되었다. 본 연구자에 의해 개발된 이론적 인과관계모델은 표보의 특성을 좀 더 적절하게 설명할 수 있고 모델의 적합 성을 증진시키기 위해 수정된 인과관계모델을 바탕으로 연구되었다. 본 연구의 결과를 요약 하면 다음과 같다. 1) 사회적지원의 이용성을 인식하는 성인 자녀들의 경우 정서적으로 불 안정한 상태를 초래했으며 ;2) 사회적지원은 삶에 대한 적응도에 긍정적인 영향을 미쳤고; 3) 정서적으로 안정된 성인자녀들의 경우 글의 삶에 좀 더나은 적응도를 나타내는데 영향을 미쳤다 본 연구에서는 또한 사회적지원과 성인자녀들의 정서적 상태간의 부정적 인관관계에 대해 논의 되었으며 본 연구의 결과를 바탕으로 상담현장에서의 실제 활용에 대해서도 논의 되었다.

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Unmet Medical Service Needs in Family Caregivers of Terminal Cancer Patients (말기암환자 가족간병인의 미충족 의료 분석)

  • Shin, Woong Jae;Hwang, Sun Wook;Hwang, In Cheol;Choi, Youn Seon;Lee, Yong Joo;Kim, Young Sung;Shin, Ji Sung;Choi, Young Ho;Rim, Da Won;Kim, Han Sook
    • Journal of Hospice and Palliative Care
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    • v.19 no.2
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    • pp.163-169
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    • 2016
  • Purpose: The unmet medical service needs of caregivers critically influence their caring for terminal cancer patients, but not much research has been done in this regard. Thus, the purpose of this study is to investigate the association between caregivers' characteristics and their unmet medical service needs. Methods: The survey was conducted with 109 family caregivers of terminal cancer patients admitted to four hospice units. The data were collected from March 2014 through December 2014 using a structured questionnaire. The unmet medical service needs were measured using 14 items which were adopted and modified by authors. Results: Seven areas of unmet medical service needs were shown to be significant. A well-educated group showed stronger needs for counsel about cancer screening and complementary-alternative medicine and health supplement food. A never-smoked group was identified with less need for sexual dysfunction counsel. Counsel about family and personal relations was more necessary for current drinkers and current workers, and less necessary for the married. Insurance counsel was more needed for a no-religion group. Occupation counsel was less necessary for healthy patients. Financial support was less necessary for the married group. Conclusion: Based on the results, it is highly recommended to further investigate the unmet medical service needs of family caregivers for terminal cancer patients and causes of the unmet needs.

The Relationship between Child Abuse and Emotional Regulation: Mediating Effect of Rejection Sensitivity (아동의 학대 경험과 정서조절의 관계: 거부민감성의 매개효과)

  • Kang, Ha-Eun;Cho, Young-A
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.11
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    • pp.618-627
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    • 2017
  • Recently, the number of cases of child abuse has been increasing and, consequently, the social interest in this issue is increasing. The purpose of this study is to examine the relationship between child abuse, rejection sensitivity and emotional regulation and to identify the mediating effects of rejection sensitivity in the relationship between child abuse and emotional regulation. For this purpose, a survey on child abuse, rejection sensitivity and emotional regulation was administered to 217 elementary school students in the fourth, fifth and sixth grades, who had been reported as victims of child abuse or managed as suspected child abuse victims in the Seoul, Gyeonggi, Gangwon, Chungcheong, and Gyeongsang regions. The data was analyzed using structural equation modelling and bootstrapping. The findings showed that child abuse was significantly negatively correlated with emotional regulation, but positively correlated with rejection sensitivity. Emotional regulation was significantly negatively correlated with rejection sensitivity. Second, the structural equation analysis also revealed that rejection sensitivity fully mediated the relationship between child abuse and emotional regulation. This means that child abuse has an indirect effect on emotional regulation through rejection sensitivity. Therefore, when counseling abused children with emotional regulation problems, it is important for the counselors to include interventions designed to lower their rejection sensitivity.

The Effects of a Thanksgiving Program on Children's Anger Control (감사프로그램이 아동의 분노조절에 미치는 효과)

  • Seoh, Deok-Nam;Park, Seong-Hee
    • The Korean Journal of Elementary Counseling
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    • v.8 no.1
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    • pp.79-94
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    • 2009
  • The objective of the present study was to develop a thanksgiving program for high grade elementary students' anger control and analyze its effects. For this purpose, we set research question 'Does a thanksgiving program have an effect on children's anger control?' and applied a 10 session thanksgiving program to 30 fifth graders in a class, for which the present research was the class teacher, at K Elementary School. A thanksgiving program is a group counseling program that induces the participants to think what a thankful mind is, to find things to thank for around, and to express thanks through specific actions. This study was conducted in a way different from previous research that obtains data from a control group who do not participate in the program and an experimental group who participate in the program In this study, the effect of the program was analyzed according to the level of participation in the experiment. For this, the children were divided into two groups using coupons after the application of the program, and the effect of the thanksgiving program was examined through comparative analysis between the groups and within each group using data obtained from a pretest and a posttest with an anger scale. According to the results, significant changes caused by the positive effect of thanksgiving were observed in the five areas of anger, which are state anger, trait anger, anger repression, anger expression and anger control. That is, the thanksgiving program developed using thanks was found effective in elementary children's anger control. This conclusion is consistent with the reports by Rho Ji hye (2005), Kwon Sean jung et al. (2006), and Kim Dong hee (2008) that a thanksgiving program based on the emotion of thanks can control the emotion of anger.

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Development and Effectiveness Verification of CBT and ACT Group Counseling Programs for Maladjusted Soldiers (부적응 병사를 위한 인지행동치료 및 수용전념치료 집단상담 프로그램 개발 및 효과 검증)

  • Cho, Ju Sung;Choi, Jaegwang;Kang, Yohan;Yu, Han Byeol;Song, Wonyoung
    • Journal of Convergence for Information Technology
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    • v.10 no.11
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    • pp.224-231
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    • 2020
  • This study was conducted to develop a group counseling program to solve the problem of maladjustment of military personnel and to verify the effectiveness of the program. The 12 session CBT and ACT program for military soldiers experiencing emotional and behavioral problems was developed and the effectiveness was verified by conducting a program once a week for soldiers in the army units based in South Chungcheong Province. Adult Self Report scale(ASR) was implemented for pre-post test and analysis, and descriptive statistical analysis, cross-analysis, paired sample t-test, and independent sample t-test were performed to analyze the results. The results indicated are as follows: First, the preliminary homogeneity test between groups showed that the two groups had homogeneous demographic characteristics and the characteristics of the variables. Second, as a result of the pre-post test verification, both CBT and ACT groups showed significant changes in problem behavior totals, internalizations, and externalizations. Third, there was no difference between the pre-post-examination of the CBT group and the ACT group. This study is meaningful in that it was involved in the maladjustment problem within the military unit, and compared the effectiveness between the two theories, and proposed the study of control groups and further studies on more diverse and diverse subjects that were not implemented under the circumstances of the unit.