• Korean Journal of Human Ecology
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• v.8 no.3
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• pp.465-476
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• 1999

The purpose of this study was to analyze on child counseling services of child welfare policy in Korea. Furthermore the results of analytic research were done to serve as the basic data for guidance and policy of Korean child welfare in future. The analytic data of this study were used from yearbook of health and welfare statistics(1998), ministry of health and welfare, republic of Korea. The main results obtained were as follows. 1. There were 47 guidance centers for children in Korea, and public guidance centers were 9, and private 38. 2. There were much more guidance centers in Holt Children's Services than in any other centers. 3. In terms of the occurrence of the cases, common children were about 40%, and juvenile delinquents, the scum of the street, and runaway children were from 17 to 20% of the total cases. In conclusion, government and nongovernment should provide various counseling services for the children. The data are discussed with respect to the implication of child welfare policy for attaining counseling services.

• 한국벤처창업학회:학술대회논문집
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• 2021.04a
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• pp.109-115
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• 2021

아동은 자아성장의 결정적인 시기로 기초적인 인지적 기술과 사회적 기술을 함께 습득하게 된다. 아동은 전반적인 삶의 과정에서 공동체의 규칙과 가치를 내면화 시키고 사회적 관계의 일원으로서 기초적 토대를 만들어 가는 시기이다. 저소득 취약계층인 지역아동센터 아동은 균형 있게 성장발달 할 수 있도록 다양한 활동과 종합적인 아동복지 서비스가 제공되어야 한다. 하지만, 가족의 해체 또는 기능 상실로 도움이 필요한 아동 및 저소득가정 아동은 그렇지 않은 아동에 비해 상대적으로 사회적 행복과 안전에 대해 취약한 상황에 노출되어 있다. 본 연구의 목적은 아동의 대인관계와 사회성 발달과업이 중요한 지역아동센터 아동에게 다양한 매체의 장점을 활용하여 사회성집단프로그램이 사회성, 정서적안녕감, 자아탄력성에 미치는 효과를 검증하는데 그 목적을 두고 있다. 본 연구에서의 목적을 달성하기 위해 연구대상은 경기도 00시 소재의 지역아동센터 이용 아동의 초등학교 3,4,5 학년을 선정 하였다. 연구의 목적과 프로그램의 취지를 설명하고 참가신청서를 받아서 실시하였다. 연구표본 집단구성은 실험집단 30명, 통제집단 30명으로 집단을 구성하여 실시하였다. 연구기간은 2019년 8월부터 2020년 2월까지 실시하였다. 프로그램 운영은 다양한 매체를 활용하여 자유로움과 안전한 분위기를 조성하고 활동을 적극적으로 격려하며 주2회, 6주간, 12회기, 회기당 60분으로 실시하였다. 이를 분석하기 위해 SPSS 25.0 통계 패키지 프로그램을 사용하여 분석하고자 한다.

• The Journal of Korean Institute for Practical Engineering Education
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• v.4 no.1
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• pp.132-139
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• 2012

In private employment service, providing employment information for job seeker and recruiter, providing information on job, job map, and providing vocational training and development have been paid attention. Particularly, it needs to train the employees, working at private employment service agencies. The purpose of the study was to examine the current trends of private employment service, service employees, and their training status. In the result, we suggest that it needs to manage the quality of service employees' qualification, to initiate the accreditation program for their expertise, and set up an institutions for training them. In addition, providing a program of supervision for employees, considering a set up of an mutual aid association among themselves, and developing specialized training programs.

• Korean Journal of Social Welfare
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• v.54
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• pp.273-294
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• 2003

The outcome of study has shown that team approach in case management in the community welfare center has shown a fair amount of effectiveness in increasing the quality of life for the elderly. 30 elderly people who had complex difficulties in life were selected and given case management for a 6 month period. The student volunteers supervised by a case manager visited the clients once a week and arranged a series of community resources following assessment of the clients' needs. A group of professionals active in the community was invited for supervision. Compared to the clients in the comparison group, those clients who case management showed the increase in the quality of life and life satisfaction scale. The results of the study suggest that face-to-face service for the elderly is one important factor for successful case management intervention. Also, a team approach in case management utilizing professionals and volunteers can be useful for the case manager in the community welfare center who is overwhelmed with too many case loads.

• Journal of Hospice and Palliative Care
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• v.1 no.1
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• pp.56-64
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• 1998

Purpose : Seoul National University Hospital developed a group counseling program for the terminal cancer patients and their family members. This program consists of each of doctor, nutritionist, nurse, pharmacist, and social worker to provide them with the information and to enhance their ability to cope with terminal cancer. This research aims to introduce this new program per se, and to appreciate its validity and applicability to the terminal cancer patients and their family members by analyzing the concerns and specific questions of the participants. Methods : The methodological approach employed in this research is 1996 content analysis of the group counseling reports, and interview of the 312 participants. The analysis includes the general characteristics of the subjects, family relationship to the patients, times of attendance to the group session, source of information to the program. Results : The participants consist of 261 family members(84%) and 51 patients(16%). Majority responded to the program with a single-attendance. Diagnosis are mainly lung cancer, stomach cancer, liver cancer. The ratio of participants by family members is decreased in the order of spouse, children, daughter-in-law, brothers and sisters, and parents. The source of information to the program is largely through medical staff(69%) as compared with posters in the hospital (26%). The participants are interested primarily in the medical information. Their interests are various, such as pain control, patient care, nutrition, psychosocial problem and etc. Conclusion : This program is characterized largely as a family-supporting program which primarily offers information for terminal cancer. This program is a sort of a hospice program, which maximizes the present quality of living of the terminal cancer patients as long as life continues by encouraging them to live with terminal cancer. Thus, this group program can be employed as an active support network for the patients and their family. In order to develop comprehensive care-giving services, it is required to have 24-hour telephone service, hospice facilities, home care service, and communication between the referral hospitals and the primary care physicians, in particular. Such a development of services is the ultimate goal for improving care. But the immediate goal of the program is to make possible better education for the patients and their family to live with terminal cancer.

• Journal of Distribution Science
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• v.5 no.1
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• pp.5-22
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• 2007

This research is focused on the effects of salesmen's service-justice and using the IT devices on customer response. Specially, I want to know for the response when our customer take the service from the salesmen. From analysis of the resulting data, using the IT devices are increased the quality of salesmen's service-justice. Salesmen's distributive-justice affects to positive the relationship quality. But procedural justice and interactional justice cannot affect to positive the relationship quality. Maybe, I think that the reason will be a feature of insurance goods. And relationship quality affect to positive the customer's response. There are limitations on generalization due to the results based on only insurance industry, but this study will be a useful exploratory step before designing a future survey.

• Journal of KIISE:Computing Practices and Letters
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• v.13 no.7
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• pp.520-533
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• 2007

The CRM(Customer Relationship Management) is the business strategy model for higher profits and competitive power of the enterprise in a new business environment. The large-scale customer response service technique uses internet, e-mail, SMS (Short Message Service), Telephony service, DM(Direct Mail) by customer channel point. Recently, business model diversify for new contract and retaining existing customer to the effort for a profitable model of business. This paper is based on Avaya PDS(Predictive Dialing System) model for CRM bond center. If the number of "available" agents are less than the number of inbound channels, then there may be real-time response problems in PDS system implemented. The Organization cannot afford to have many agents in available mode because of the high cost of manpower. This paper provides two contributions to the study. First, we present Call Object Management Mechanism of Customer Channel integration for reduce outbound consulting and reduce CallBack data in the PDS. Second, we design and implement the proposed system. Our simulation results show analysis of old model and proposed model. The proposed model can be efficiently used in Large-scale CRM.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.7
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• pp.4432-4440
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• 2015

The object of this study is the effects of a cosmetology education for career discontinuity women who receive a cosmetology education for reemployment on career preparation behavior, so I analyzed reemployment characteristics, cosmetology education satisfaction, and career preparation behavior for 300 women in thirties to fifties who receive a cosmetology education for reemployment. Reemployment women's reemployment characteristics are various according to age, level of education, major field, training period, and educational institution, and sub factors of cosmetology education satisfaction affects meaningfully to improve career preparation behavior. Especially, educational contents and consultation about getting a job and career casts a long shadow relatively to career preparation behavior, so educational contents and consultation service about getting a job and career are important to make reemployment rate through career preparation behavior high. Based on such factors, the study will fulfill students' demand in cosmetology educational institutions, will highlight the importance of an efficient cosmetology education for developing industrial settings once more, and will offer base line data of consultation service about getting a job and career that can make satisfaction and credibility of educational institutions high, so will help the development of a cosmetology education and career discontinuity women's reemployment.

• The Journal of the Korea Contents Association
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• v.18 no.6
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• pp.257-266
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• 2018

This study was carried out to examine comparison of relating influencing factors on medical service satisfaction between general dental patients and orthodontic patients and to improve quality of the medical services by the treatment type of the visit. The data were collected from 421 patients who visited dental clinics and hospitals in Daegu and Gyeongbuk region, using self-administered questionnaire for the period from Sep 1 to Sep 30, 2015. The multiple regression showed that the medical staff and medical fee were common statistically significant independent variables to influence service satisfaction in both groups, however, fear in the treatment was added to statistically significant variables in only the orthodontic patients. Therefore, based on the provision of high - quality medical services and adequate medical care for patients' satisfaction, comprehensive plans including tailor-made counseling management and reducing the fear of dental treatment for general dental patients should be needed.

• Korean Journal of Social Welfare Studies
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• v.47 no.4
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• pp.93-120
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• 2016

This study aims to elaborate differences of demand and supply in welfare service delivery upon regions. For this purpose, in-depth interviews were conducted with 15 welfare bureaucrats from Dong offices among largest and smallest portions of recipients in Seoul. The results indicated that there were significant differences in the proportion of welfare bureaucrats versus welfare recipients (11-450 households) of the National Basic Livelihood Guarantee System, the amount of available private sector resources, and the difficulty of providing visitation counseling upon regions. Research implications were discussed further to address regional disparities of welfare services.