• Proceedings of the Korea Information Processing Society Conference
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• 2011.04a
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• pp.1510-1512
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• 2011

소셜 네트워크 서비스와 모바일 단말의 보급이 증가함에 따라 사용자들은 커뮤니티를 형성하고 이를 통하여 즉시적으로 문제(Needs) 해결에 필요한 사용자들간의 경험 정보를 공유하고자 한다. 기존의 커뮤니티들은 특정 의도로 형성된 공동체로써 사용자의 위치 및 사회적 관계 보다는 단순히 카폐 개념의 공동체를 형성한다. 사용자의 위치가 변경됨에 따라 원하는 정보를 제공하는 방법에 있어 사용자의 장소/사회적 관계를 고려하여 즉시적으로 필요한 커뮤니티를 추천 검색하거나 신규 커뮤니티를 생성하여 사용자들의 참여를 통한 정보 공유 및 사용자 위치에서 발생되는 여러 이벤트를 수집할 수 있는 소셜 레이더 기능이 필요하다. 또한 형성된 공동체를 통하여 서비스 실행에 필요한 실행환경을 공유하여 소셜 네트워크 서비스를 제공받고자 한다. 본 논문에서는 사용자가 존재하는 공간 내에서 서로 공유될 수 있는 정보를 추적/검색/추천/공유할 수 있는 사용자 위치 기반 소셜 레이더 관리 시스템에 관한 구성 방법을 제공한다.

• 정보화사회
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• s.121
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• pp.57-61
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• 1998

서비스에 대한 국제무역이 상당히 활발하다. 이것은 세계경제 자체가 옛날의 산업사회에서 고도산업사회로 넘어가고, 외국인 투자가 활발하게 이루어지고 있기 때문에 서비스에 관한 국가간의 거래에 대한 룰을 만들어서 물에 따라서 국제계획이 활발하게 되고 분쟁이 있는 경우에 일방적으로 한 국가가 독점하지 않고, 모든 국가가 의뢰할 수 있는 분쟁해결장치를 만들자는 의도를 가지고 시작된 것이 우루과이라운드 협상이었고, 그 가운데 서비스 협정이 만들어진 것이다.

• Informatization Policy
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• v.18 no.3
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• pp.25-49
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• 2011

As a way to gather diverse information required for everyday living, the importance of social networks has been growing. Social network services have been spreading rapidly because of diffusion of the Internet, evolution of social network sites, and recognition of the importance of social networks. Recently, the social network service has been evolved based on a new paradigm, Web 2.0, pursuing participation and openness. Following the adoption of Web 2.0 technologies, the social network service allows users to make and maintain new relationships in a more convenient way. Users of the social network service tend to reveal their personal information, and share their ideas and content with other people; in the process they become aware of their existence, feel satisfaction with life and exert influence to others as a member of the society. This study uses higher order factor analysis to analyze factors that affect the intention of using the social network service. A research model was developed with second-order factors including perceived social presence, perceived gratification and perceived social influence. First-order factors are grouped by technical, individual and social factors. Smart PLS 2.0 was used to conduct empirical analysis. The analysis results supported the validity of the research model.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.3
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• pp.193-210
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• 2012

While attention has been paid to 'core information poor' with low-level information literacy, public libraries are to be social agencies to set policies, and are to provide them with cultural experiences and services as well. In this regard, this study intends to shed light on the current status of public library services for such 'information-poor' as the urban poor, the handicapped, and the aged in Busan metro area. Exploring the statistical data, observations and interviews, the study attempts to illustrate current status and trends. It, specifically, focuses on the following characteristics of information service strategies: types of services provided; infra-structure including facilities and specialized collection; and, barriers and limitation of library and information use.

• 한국IT서비스학회:학술대회논문집
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• 2008.11a
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• pp.26-34
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• 2008

정보통신기술의 발전과 그에 따른 사회경제적 수요 변화에 따라 기존 인터넷 기반의 전자정부가 접근성(accessibility), 활용성(availability) 및 개인화(personalization) 제고차원에서 무선 기반의 전자정부(Mobile-Government), TV 기반의 전자정부(TV-Government), Ubiquitous-Government, (이하 U-Gov) 등으로 빠르게 전환되고 있다. 이와 같은 전자정부서비스의 전환점에서 본 연구는 TV기반 전자정부 서비스 제공 전략에 대한 시론적 연구이다. 따라서 본 연구에서 T-거버먼트의 기술적.사회적 환경변화와 미국, 영국 등 해외 사례와 우리나라의 T-거버먼트 서비스 제공 현황을 분석하였다. 그리고 이러한 거시적 기술적 환경분석과 국내외 사례분석을 토래로 향후 T-거버먼트 개발시 고려사항과 추진전략을 제시하였다.

• 한국IT서비스학회:학술대회논문집
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• 2010.05a
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• pp.9-16
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• 2010

대한민국의 의료보험은 크게 국가에서 운영하는 국민건강보험과 국민이 선택적으로 가입하는 민간의료보험으로 나눌 수 있다. 국민건강보험과는 달리 민간의료보험 청구와 정산은 각 보험사별로 이루어지고, 또한 그 절차도 각자 독자적인 방법과 순서를 따라 진행되어 보험가입자의 불편 해소 및 업무의 효과적 추진을 위한 방안이 모색되어왔다. 이에 민간의료보헙협의체(KPPO)에서는 2009년부터 HNIP의 바로One 서비스를 통하여 병원, 보험회사, 보험가입자를 연계하는 보험 청구 및 지원서비스를 개발하여 운영하고 있다. 의료기관-보험사-보험가입자를 연계하는 전략적 협력 융합 서비스 구축을 토대로, 기존에 서로 연계되지 않고 오프라인으로 진행되던 보험금 청구 프로세스를 효과적이고 체계적인 관계로 발전시켰다. 그리고, 다자간의 새로운 정보 유통망의 구축 및 융합 서비스를 통하여 업무의 표준화, 다자간의 관련 업무 프로세스의 효율화를 도모하였다. 이러한 융합서비스를 통하여 규모의 경제, 고객의 편의 및 만족 증대, 기업의 사회적 책임 달성, 신뢰의 구축 등 융합서비스 구축의 다양한 시너지효과를 기대한다.

• The Journal of the Korea Contents Association
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• v.18 no.7
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• pp.350-361
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• 2018

This study investigated the mediating effect of social capital between social workers' professionalism and service quality. By utilizing a convenience sampling method, a survey data form 276 social workers in Chungbuk province was analyzed. Results of descriptive statistics found that professionalism of social workers is 3.36, subtype of social capital among network being 3.43, credibility is shown for 3.67, and quality of service is confirmed for 4.00points in 5-point Likert scales. Both subtypes of social capital - network and credibility - showed mediating effects in the relations between professionalism and service quality. That is, a causal path of professionalism, social capital and service quality was confirmed by the data. Based on these results theoretical and practical implications for enhancing the level of social support and service quality of social services.

• Journal of Internet of Things and Convergence
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• v.6 no.1
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• pp.31-38
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• 2020

This study was intended to verify the parameter effects of empowerment in the effect of social support of the employees of youth training facilities on the quality of service. The purpose of this study was to provide basic data for improving the service quality of youth training facility workers. As a result of this study, first, social support and empowerment had a positive effect on service quality. Second, the partial mediating effect of empowerment can be confirmed. Based on the results of this study, the following suggestions were made. First, for the social support of the employees, the middle managers and facility managers of youth training facilities should use the Internet environment such as the Internet and smart phones. Second, in order to improve empowerment, support for information related to work, material support related to compensation, and evaluation support related to business processing should be provided. Third, to improve the empowerment of workers, it is necessary to augmented reality(AR), virtual reality(VR), and flip learning program using the Internet of Things environment.

• Journal of Agricultural Extension & Community Development
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• v.21 no.3
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• pp.91-119
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• 2014

This study explored feasibility of social cooperatives as a strategy of struggle to social exclusion in the social services area based on the relationships between people. Is social cooperatives on the Fundamental Act on Cooperatives a new type of social welfare service providers comparing the social welfare foundations and social enterprises? Would be expected as social inclusion processes effects arising from the properties of cooperative in social welfare sector? If social welfare institutions function as an intermediate medium between government and users, social cooperatives can be performed function in the community in a variety of cooperative relationships with Multiple stakeholders, e.g. various service providers, care-givers, social workers, and users, etc., conflicting the interests. In this perspective, looked the possibility of social cooperatives as community welfare practice model.

• Journal of Korean Library and Information Science Society
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• v.51 no.2
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• pp.55-77
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• 2020

In the third comprehensive library development plan, the formal and informal social safety space function of the library is used as a project. Therefore, this study investigated whether libraries were designated as evacuation facilities and related service status, and librarians' awareness, perception and attitude toward disaster and disaster response services. Based on this, it was intended to propose a direction to activate disaster and disaster response services. The research results are as follows. First, it is necessary to improve the perception of librarians who are the service providers. Second, discussions on spatial aspects, such as temporary or permanent, are needed. Third, development of disaster and disaster-related service models is required. Fourth, the administration's support and management are essential for the effectiveness of the library's function as a social safety space. Fifth, when developing guidelines for the role of libraries as social shelters and related services, specific details to address the concerns of individual libraries and librarians need to be specified.