• The Journal of the Korea Contents Association
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• v.19 no.9
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• pp.293-307
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• 2019

The poor welfare level of social workers is a big social problem in direct proportion to the ongoing need for social welfare service. In particular, the emotional work of social workers is a serious situation. This Study examines the effect of emotional labor(EL) on customer orientation(CO) of social workers with case management. Also this paper investigates the moderating effect of emotional intelligence(EI) and leader-member exchange(LMX). The major results from the study are as follow: First, we found that surface acting(SA) of EL had a negative impact on CO and deep acting(DA) of EL had a positive impact on CO. Second, EI showed a moderating effect on the correlation between SA of EL and CO. Also, EI had the moderating effect that weakening the negative impact of SA on CO. Third, LMX showed a moderating effect on the correlation between DA of EL and CO. Also, LMX had the moderating effect that strengthening the positive impact of DA on CO. In particular, this study presented with implications for future research, limitations of this study.

• 한국사회정책
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• v.24 no.4
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• pp.113-150
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• 2017

This study analyzes how workers become impoverished and have their jobs less stabilized after they suffer from non-job-related sickness. Given that South Korea lacks sickness benefits, which most of OECD member states legislate and implement except US and Switzerland, this study examines its impact on laborers' job stability and povertization in Korea. The researchers have conducted in-depth interviews with nine former or present laborers who have the experiences and four experts on the issue in July-September, 2017 for the qualitative analysis. It is found that laborers, after becoming aware of their sickness, at first endure their pain without informing their employers not to lose their jobs. The attititude is observed especially among non-standard laborers, because sickness more often leads to job loss for them than for standard laborers. After workers have to leave their jobs due to their sickness in the end, they have no choice but to keep working in less stable jobs to compensate for income losses. They become gradually impoverished with their social capital like family bond declining. We observe laborers who are eligible for industrial accident insurance compensation could not benefit from the system because some employers refrain from the legal reporting duty. Due to this illegal practices, some industrial accident victims unduly lose their jobs due to "non-job-related sickness". Second, some employers report to the authority that their sick laborers have left their jobs 'voluntarily' even when they have quitted it without their volition, in which case the newly unemployed are not eligible for unemployment benefits. Large holes in Korea's safety nets for those suffering from multiple risks of sickness and unemployment.

• 한국사회복지학회:학술대회논문집
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• 2005.04a
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• pp.469-492
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• 2005

본 논문은 성 통합적 관점에서 가족정책의 재구조화에 대한 논의를 전개함으로써 몇 가지 주목할 만한 결론에 도달했다. 첫째는 가족정책의 관점이 노동하는 주체의 관점에 섰을 때 일과 가족 양립의 문제가 특정성의 문제가 아닌 보편적 시민의 문제가 된다는 점이다. 즉 허구적 믿음에 근거한 공 사적영역의 분리를 (성별구분 없이) 노동하는 주체의 관점에서 통합시킬 때 공적가치인 정의의 문제와 사적가치인 보살핌의 대림이 해소될 수 있다는 것이다. 둘째는 노동주체로서 남성과 여성의 통합성과 현실적 문제로써 여성과 남성의 차이에 근거한 '이해'의 상이함을 반영하기 위해서는 가족정책의 틀은 가족 구성원이 노동하는 장소에 따라 구분해야 한다는 것이다. 셋째는 가족정책의 틀에 따라 가족정책을 가족영역과 시장영역으로 나누었을 때 가족정책의 내용은 가족구성원이 노동권과 부모권(모성권+부성권)을 실현하는데 장애가 되는 요인들을 완화 제거하는 정책이어야 한다는 것이다. 마지막으로 가족정책의 방향은 여성과 남성이 생계부양과 보살핌의 책무를 함께 나누게 하는 것이다. 이는 노동하는 주체의 관점에서 허구적인 공 사적영역의 분리를 통합시켜 내는 것으로, 궁극적인 가족정책의 지향점이라고 할 수 있는 보편적 일과 가족 양립을 실현하는 길이라는 것이다.

• Korean Journal of Labor Studies
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• v.17 no.1
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• pp.269-295
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• 2011

This paper is about the part-time work and related polices in Netherland, which increased the employment rate for the past 30 years with part-time job creation. Netherland has been successful in making part-time 'good' jobs. There were many factors which contributed to increaing part-time jobs such as market, institution, policies, and industrial relations. There was virtuous cycle between increase in the supply of female labor power and increase in the demand for part-time worker in the labor market. The policies were reinforced which protect part-time workers, introduced the incentive system which was favorable to part-time wokres, guaranteed the right to select working hours to workers. Particularly, the labor market, institutions and policies were created in the midst of the social dialogue. As the polder model has been persisted for almost 30 years, the switch to full-time work or long working-hour model would not be possible. As the poler model is a very specific model based on the Netherland's own social conditions, it is not easy to copy and transplant in other countries.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.4
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• pp.243-268
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• 2008

This study considers the availability, accessibility, and efficacy of social services for migrant workers. First, it examines migrant workers needs and how they choose to fulfill these. Second, this study grasps about how they can connect the social services and what constructive peculiarities social networks they have by using SNA(Social Network Analysis) it is revealed that migrant workers rely more on informal support groups such as family, friends, co-workers, etc. rather than formal support networks, e.g. those provided by the state. This tendency is demonstrated especially, Libraries as formal supporting organization have no connection related with other organizations. It shows that they have role limited as a supporter of giving information and knowledge in a public.

• The Safety technology
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• no.179
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• pp.24-25
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• 2012

신계륜 국회 환경노동위원회 위원장은 자타가 공인하는 환경노동 전문가로 꼽힌다. 이는 그의 지난 활동들을 들여다보면 쉽게 파악할 수 있다. 신 위원장은 1980년대부터 10여 년간 산업현장을 직접 누비며 노동 인권 운동에 앞장서 왔다. 이후 그는 1992년 14대 국회에서 입성한 후 환경노동위원회에 몸을 담으면서 근로자들의 안전을 위한 활동을 시작했다. 또 16대 국회에서는 현장중심의 의정활동을 본격적으로 펼쳐 나갔다. 당시 환노위 법안심사소위원장 재임시절에 노동계와 재계의 합의를 이끌어 내면서 주5일 근무제를 도입시킨 것이 대표적이 예라고 할 수 있다. 그리고 19대 국회에서는 그동안의 환경노동 관련 경험을 인정받아 전반기 환경노동위원회 위원장에 선임됐다. 이처럼 그는 환경노동 분야에서 잔뼈가 굵은 전문가 중에 전문가라고 할 수 있다. 그만큼 신 위원장의 의정활동에는 많은 이들의 시선이 집중되는 것이다. 이에 신계륜 환노위 위원장을 만나 앞으로의 계획과 우리나라 산업안전문화에 대해 여러 이야기를 나눠봤다.

• Korean Journal of Labor Studies
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• v.24 no.1
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• pp.1-28
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• 2018

This paper studies and evaluates the present situation of three decades of 'Minjoonojoundong' in Korea with a long-term perspectives. It had grown up during 1987 labour regime era and has declined abruptly since 1998. The backdrop of this decline was the transformation of labour regime from the 1987 regime to the dependent neoliberal one. The Korean labour movement did not respond to the changed structural conditions as it sustained its old strategies, militant unionism. Now the 'Minjoonojoundong' in Korea has met three difficult problems that are connected with each others. They are militant economism, political economism and formal industrial unionism. However the 'Candlelight Revolution' occurred in 2016 winter has opened a chance of regime change that could strengthen the 'Minjoonojoundong'. The revolution was primarily a political one. But it also created a dramatic situation change in labour politics. The candle-citizen demanded radical change of the polarized Korean society and overflown contingent workers. So it is a time of radical and overall innovation for the 'Minjoonojoundong' and KCTU. And they have to keep the long-term strategical vision of labour regime change.

• Journal of dental hygiene science
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• v.10 no.6
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• pp.431-438
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• 2010

This study was designed to identify the relationship between emotional labor and reaction factor(job satisfaction, fatigue), buffer factor(social support) among dental hygienist. The number of respondents was 50 who work in dental clinic and period of investigation was march 2010 through April 2010. A structured questionnaire was employed to evaluate the level of participants' sociodemographics, job-related factors, health-related behaviors, emotional labor and self-perceived fatigue, job satisfaction, social support. While the mean values of emotional labor were higher than thosewho work in hospital and lower than those who work in service employees. These results suggest that emotional labor was related to an increase in fatigue and strong correlation between involuntary emotional expression, self-perceived fatigue, job satisfaction, social support in dental hygienist. Multiple regression analysis has found that social support and no. of personnel were main factors that influence to the level of emotional labor in dental hygienist. The results of this study suggest that emotional labor was a determinant predictor of self perceived fatigue. Thus, a management program for emotional labor is strongly recommended for promotion of quality of life in dental hygienist and to improve dental service and competitiveness.

• 한국사회정책
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• v.25 no.4
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• pp.233-263
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• 2018

This study sought to identify gender-specific mechanisms of increased suicide rates during economic crises in South Korea. In order to address research aims, we focused on two international economic crises: IMF financial crisis in 1997, and international recession in 2008. This study provides three main findings. First, different mechanisms increased suicide rates during the two economic crises. Particularly, the high level of unemployment raised suicide rates during the 1997 IMF while the high level of working poor in the 2008 recession. Second, suicidal risk patterns for men and women differed at each period. The 1997 crisis which mostly affected full-time permanent workers had had relatively greater impacts on men suicide, whereas the 2008 crisis which affected precarious workers had done on women suicide. Finally, our finding indicated that these gender-specific risk patterns had been derived from the gendered labour market and male-friendly social policy. Placing women at the periphery of the labor market and using them as a buffer in times of crisis, governments failed to protect them from their economic difficulties. Suicide is fundamental and important public health and social problems. These findings suggest that the national suicide prevention strategy should pay attention to the social determinants of suicide through gendered as well as population health perspectives.

• Korean Journal of Labor Studies
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• v.14 no.2
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• pp.169-200
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• 2008

노동계급은 다양한 형태의 내적 이질성을 지니고 있으며, 신자유주의 경제정책과 구조조정 과정에서 고용형태에 따른 이질성은 계급균열로 발달하며 노동계급 내적 이질성 논의의 핵심을 구성하게 되었다. 국내의 선행 연구들도 정규직과 비정규직 사이의 물질적 존재조건의 양극화 추세와 사회적 관계의 위계적 배제적 성격을 확인해 주고 있다. 하지만 정규직과 비정규직 사이의 계급균열이 극복되고 노동계급의 내적 통합과 계급형성 과정을 이룰 수 있는지에 대한 논의로 발전하지는 못했다. 본 연구는 계급균열의 극복과 노동계급 통합의 가능성을 검토하기 위해 계급균열의 핵심인 비정규직 노동자 문제를 둘러싼 정규직 비정규직의 의식 수준의 비교연구를 실시한다. 본 연구는 민주노총 공공운수연맹 노동조합원들에 대한 설문조사와 심층면접 연구를 통해 계급균열의 존재를 확인하고 그 원인과 의미를 분석하였다. 첫째, 정규직과 비정규직 노동자들은 비정규직 문제에 대한 인식을 공유하고 있지만 구체적 해결책에 대해서는 입장 차이를 보임으로써 고용형태에 따른 계급균열은 존재하며, 경제위기 이후에도 해소되지 않고 고착화되고 있음을 확인시켜 주었다. 둘째, 고용형태에 따른 계급내적 균열이 비정규직 문제 인식과 추상적 원칙 수준에서는 유의미한 의식 차이를 보이지 않지만 비정규직 문제 해결을 위한 구체적 해결책에 대해 유의미한 입장 차이를 보이는 것은 정규직과 비정규직 사이의 물질적 이해관계의 차이 때문이다. 정규직 노동자들은 비정규직 노동자들의 고용안정성과 노동조건의 개선을 허용하더라도 자신들의 이해관계가 위협받지 않는 수준에서 이루어져야 한다고 보는 것이다. 셋째, 정규직 노동자들이 추상적 원칙 수준에서는 비정규직 노동자들과 동질성을 보이지만 구체적 대안에서 차별성을 보이는 것은 정규직 노동자들의 의식의 양면성을 표현하는 것이며, 물질적 이해관계에 기초한 개인적 수준의 합리성과 계급적 원칙에 기초한 계급적 수준의 합리성이 갈등하고 있는 것이다. 넷째, 정규직 노동자들의 주관성 속에서 개인적 합리성과 계급적 합리성이 갈등하는 정도는 노동조합 가입 여부 및 소속 노동조합의 정체성, 즉 이익집단 정체성 혹은 계급조직 정체성에 의해 결정된다. 여기에 계급조직 정체성을 지닌 민주노조들이 노동계급 계급균열을 극복하고 계급형성을 이루는데 기여할 수 있다는 실천적 함의가 있다.