• Title/Summary/Keyword: 사용 만족도

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A Study on the factors on use diversity or usage of mobile video services (모바일 동영상 서비스 사용다양성과 사용정도에 영향을 미치는 요인 연구)

  • Kim, Min-Jeong
    • Journal of Digital Convergence
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    • v.14 no.2
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    • pp.389-396
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    • 2016
  • This study analyzes factors that influence use diversity or usage of mobile video services. This study conducts multiple regression analysis to draw the major factors that affect use diversity or usage of mobile video services. The major findings of this study are as follows. First, IPTV membership status, DMB watching status, and TV contents broadcasting status affect the use diversity of mobile video services. Second, TV contents broadcasting status and video streaming quality affect the usage of mobile video services. This study provides some implications that TV contents broadcasting is a core element in mobile video services. The future research is discussed.

The Effects of Body-Cathexis on Clothing Preferences (신체만족도가 의복 선호에 미치는 영향 연구)

  • 황진숙
    • Journal of the Korean Society of Costume
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    • v.41
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    • pp.107-116
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    • 1998
  • 본 연구의 목적은 의복 스타일 선호에 신체만족도가 미치는 영향을 규명하는 것이다. 조사대상은 미국 여대생으로 177부의 설문지를 자료분석에 사용하였다. 신체만족도는 신체 5 부위 (얼굴, 상체, 하체, 신장, 체중) 각각에 대해 측정되었고 의복스타일 선호는 의복이 몸에 타이트하게 끼는 정도에 대한 선호, 어두운 색상에 대한 선호, 허리, 힙(hips), 가슴(bust), 목(neck), 다리에 강조점을 두는 의복에 대한 선호로 측정되었다. 결과로 특정 부위에 대한 신체만족도는 그 부위에 관련된 의복스타일 선호와 관계가 있었다. 예로 응답자가 체중부위에 만족하면 할수록 몸에 타이트하게 끼는 의복과 밝은 색상의 의복, 허리와 힙을 강조한 의복을 선호하였다. 이성적 행동이론이 이들 결과를 설명하는데 사용되었다.

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Satisfaction Evaluation for Orthoses by using QUEST (QUEST를 이용한 보조기(orthoses) 사용 만족도 평가)

  • Kong, Jin-Yong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.3
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    • pp.109-116
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    • 2016
  • This study presents a unique way to improve consumer-oriented service for assistive orthosis products. Satisfaction and important factors were analyzed based on responses from disabled people who have used the orthoses. We surveyed 185 disabled people with QUEST (Quebec User Evaluation of Satisfaction with assistive Technology), and we conducted in-depth interviews with 25 individuals. The average satisfaction score was 3.68 (orthoses satisfaction: 3.78; service satisfaction: 3.52). For each item, the highest score was effectiveness, and the lowest one was cost. As important factors for each item, the participants selected cost, comfort, repair, and service. The fee system for orthoses needs rational revision, and a delivery system should be constructed for follow-up services such as repair.

Optimal Berth and Crane Scheduling Using Constraint Programming and Heuristic Repair (제약만족 및 휴리스틱 교정기법을 이용한 최적 선석 및 크레인 일정계획)

  • 백영수;류광렬;박영만;김갑환
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 1999.10a
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    • pp.151-157
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    • 1999
  • 선석계획 및 크레인 일정계획은 컨테이너 터미널에서 입항하는 선박들의 빈번한 변동상황에 능동적으로 대처하고 유연하면서도 신속한 의사결정이 가능하도록 여러 명의 전문가가 장기적인 계획을 바탕으로 지속적으로 수정 보완해 나가는 방법으로 이루어지고 있다. 본 논문에서는 선사 및 컨테이너 터미널에서 수시로 변경되는 다양한 요구조건을 수용하는 최적의 선석 및 크레인 일정계획 수립을 위하여 제약만족기법과 휴리스틱 교정(Heuristic Repair)기법을 이용하였다. 선석계획 및 크레인 일정 계획문제는 기본적으로 제약조건 만족문제로 정형화할 수 있지만 선박의 접안위치를 결정하는 문제는 목적함수를 가지는 최적화문제이다. 따라서 이 문제는 제약조건 만족문제와 최적화문제가 혼합된 문제(CSOP, Constraint Satisfaction and Optimization Problem)로 볼 수 있다. 이러한 문제를 해결하기 위해서 각 선박의 최적 전압위치를 찾고 최우선 순위 선박의 최적 접안위치로부터 주어진 모든 제약조건을 만족하는 해를 찾는 탐색기법을 활용했고 휴리스틱 교정기법을 사용해서 제약만족기법에서 찾은 해를 교정했다. 우선순위가 가장 높은 선박부터 탐색을 하기 위해 Variable Ordering 기법을 사용했고 그 선박의 최적 접안위치부터 탐색을 해 나가는 Value Ordering 기법을 사용하였다. 실제 부산 신선대 컨테이너 터미널의 선석계획자료를 사용해서 실험을 하였다.

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An Empirical Study on the Relationships among Job Satisfaction of Employees, Service Quality, Customer Satisfaction in Military Logistics (군수부대 종사자 직무만족과 사용부대 서비스품질, 고객만족 간 관계에 관한 실증연구)

  • Cho, Chong-Mok;Lee, Hong-Hee;Hong, Suk-Ki
    • Journal of Korea Society of Industrial Information Systems
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    • v.21 no.3
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    • pp.57-71
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    • 2016
  • Even though the Korean military continued to develop military logistics support systems, sufficient research on logistics service has not been conducted. The main purpose of the research is to examine employees' job satisfaction of logistics units by logistics functions (the ordnance, the supply, the food), and further the relationship between the job satisfaction of logistics units and service quality of the user(combat) units. Some results are as follows. First, the job satisfaction among logistics units was significantly different by functions. Second, the tangible among service quality factors of user units was been significantly different among functional units. Finally, through the post hoc analyses, some meaningful results on service quality were also identified.

The Study on Development of Service Satisfaction Index - Service User of Community-Development Voucher Program - (서비스 만족도 지표 개발에 관한 연구 - 지역개발형 바우처 서비스 이용자를 중심으로 -)

  • Shin, Chang-Hwan
    • Korean Journal of Social Welfare Studies
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    • v.42 no.1
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    • pp.151-177
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    • 2011
  • With the expansion of Voucher program, academic and practical concerns of performance evaluation of voucher service has been more emphasized. Accordingly, client satisfaction survey are expanding these days, but the study of client satisfaction as a performance indicator aimed at service client has not been yet conducted systematically. The purpose of this study is to develop Satisfaction Index, targeting at client of community-development voucher program in Community Service Investment Project conducted by the Ministry of Health and Welfare. Data were collected from 1800 client of community-development voucher program. This study summarized theoretically many kinds of satisfaction measurement and composed the Satisfaction Index reflecting characteristics of Voucher. By the item analysis and reliability analysis, the element satisfaction was identified as homogeneous items. General satisfaction were obtained using element satisfaction and overall satisfaction, it was found to be valid through the evaluation of convergent and discriminant validity as a tool for satisfaction. This study suggest using the '1step weighted approach' than '2step weighted approach' having weakness of complex overlapping manner.

Effects of Time-Use Intervention on Life Satisfaction and Self-Esteem in Stroke Patients (시간사용중재가 뇌졸중 환자의 생활만족도 및 자아존중감에 미치는 영향)

  • Ryu, Sung-Hyun;Park, Su-Jin;Kim, Min-Huck;Hwang, Do-Yeon
    • Therapeutic Science for Rehabilitation
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    • v.9 no.3
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    • pp.91-102
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    • 2020
  • Objective : This study investigated the effects of time-use intervention, conducted during 8 weeks, on the life satisfaction and self-esteem of stroke patients. Methods : Twenty-one stroke patients who were divided into an experimental group (n=10) and a control group (n=11), participated in this study from July 2019 to October 2019. Life satisfaction changes were measured using the Life satisfaction scale. Self-esteem changes were measured using the Self-esteem scale. Results : First, comparison between pre and post intervention showed a statistically significant difference in life satisfaction and self-esteem (p<.05). Second, comparison between post intervention groups showed a statistically significant difference in life satisfaction and self-esteem (p<.05). Conclusion : Based on the results from this study, we found that time-use intervention has a positive impact on life satisfaction and self-esteem. Therefore, participating in meaningful occupation performance will improve the mental health and quality of life of stroke patients.

The study of the impact of using hearing aids on job satisfaction and daily life satisfaction of hearing-impaired workers (보청기 사용이 청각장애인 근로자의 직무만족도와 일상생활만족도에 관한 연구)

  • Hong, J.A.;Lee, S.D.;Yeum, D.M.
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.7 no.1
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    • pp.67-72
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    • 2013
  • Data from Panel Survey of Employment for the Disabled(4th year, 187 workers) was used for analyzing the difference between hearing aid users and nonusers for their job satisfaction and daily life satisfaction. The analyses result shows that there are no significant differences in both job satisfaction and daily life satisfaction between hearing aid users and nonusers. However, job satisfaction of hearing aid users has a positive role in daily life satisfaction. Although hearing aids to the hearing impaired played very important role, it was thought to be resulted that some influence factors such as the increase of using IT devices and the expansion of communication support services weren't applied because of the nature of the panel data. These limitations of the study and implications are presented at the conclusion.

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A Study on Likability·Understanding Level·Reliability·Satisfaction·Continuous Usage Intention According to a Difference in a News Providing Type (뉴스의 제공 형태 차이에 따른 호감도·이해도·신뢰도·만족도·지속사용 의도에 관한 연구)

  • Cho, Yun-Seong;Kim, Jong-Moo
    • Journal of Digital Convergence
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    • v.15 no.7
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    • pp.383-391
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    • 2017
  • The purpose of this study was to examine users' attitude toward likability, understanding level, reliability, satisfaction, and continuous usage intention depending on a difference in a type between card news and straight news. A questionnaire survey was conducted targeting 232 people. As a result of the research, compared to the straight news, the card news was easy for a user to understand, was strong even in a desire to use continuously. Second, a factor of users' attitude toward news was having influence upon the mutually positive(+) direction. Likability, understanding level and reliability had an effect on satisfaction. The satisfaction had an impact again on continuous usage intention. The intensity of this impact was varied, respectively, in card news and straight news. The influential level upon satisfaction in card news was strong in order of likability, understanding level and reliability. The influence in the straight news was strong in order of reliability, likability and understanding level. The outcome of this study will become empirical data in proceeding with seeking a method available for strengthening the function of offering information in news through increasing delivery and impact in information with producing news chosen by consumers.

An Investigation of Caretakers Needs for Changes in Electric Wheelchairs (간병인의 전동휠체어 사용에 대한 만족도 조사)

  • Lee, Jung Ah;Lee, Bum-Suk;Choi, Hyun;Yoo, Sung Moon;Yang, Sung Pil;Bae, Jae Hyuk;Pak, Han Ram
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.10 no.3
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    • pp.177-184
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    • 2016
  • The purpose of this study was to investigate caretakers' demands and request in electric wheelchairs. The survey included the usability questionnaire (safety, operability, satisfactions) which were selected by opinions of caretakers and specialist of rehabilitation for electric wheelchairs. The survey also included questionnaires consisting of such questions as to demographic information, care experience, care time, and care burden, and demand for folding electric wheelchairs. Participants were fifty caretakers of electric wheelchair users. Caretakers' average age was 54.54years, and the average duration of their care experience was 80.98 months with average care time 9.80 hours per day. In safety and operability, most of participants were mostly satisfied. However, in satisfaction of weight and clean of electric wheelchairs was dissatisfied. They reported that the biggest problem of electric wheelchairs were too heav and difficult to control and that the greatest difficulty in helping electric wheelchair users was helping them with transfer to and from the wheelchair. They also need their prefer to develop folding electric wheelchairs. In this study, caretakers emphasized necessity of development light, easy to storage and clean electric wheelchairs. In conclusion, it is required to develop folding electric wheelchairs to reflect caretaker's opinions.