• Smart Media Journal
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• v.6 no.4
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• pp.79-87
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• 2017

Differ from elder generation, active senior possesses the active characteristics of young people. In this research, the active senior users' UX problem was analyzed by Sundar's 'Interface Assessment'. According to Interface Assessment, the user's subjective user experience in GUI interactive can be divided into five elements, which are 'Visible', 'Desired Outcome', 'Immediate Feedback', 'Intuitiveness', 'Perceived Ease of Use'. Based on these five elements, user's behavior and perception experience during interface using were analyzed to classify UX problems. Next, Correlation Analysis was conducted to find out the relationship between the elements of Interface Assessment and user's subjective experience using PSSUQ as comparing data, and SPSS 22 version as statistic software. The result of this research was presented below: First, active senior user's biggest UX problem can be classified with 'Desired Outcome' in App using. Second, the correlation between the two elements, 'Desired Outcome', 'Perceived Ease of Use', and the PSSUQ result was statistically significant, but the correlation between the other three elements, 'Visible', 'Immediate Feedback', 'Intuitiveness', and the PSSUQ result were not statistically significant. According to the result, active senior users do have different characteristics compared with elder generation. The UX problems classified with 'Desired Outcome' and 'Perceived ease of use' apparently affect user's subjective experience, while the problems classified with 'Visible', 'Immediate feedback', 'Intuitiveness' show no evidence in affecting user's subjective experience. This phenomenon could be explained by the cumulative effects of PC or smartphone use. Through the analysis of multiple UX elements in this paper, better App interface could be developed according to active senior's needs.

• The Journal of the Convergence on Culture Technology
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• v.7 no.3
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• pp.497-508
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• 2021

After the spread of COVID-19, the OTT market has grown rapidly. Accordingly, competition of OTT platforms has intensified. Among them, TVing provides users distinct characteristics of service, such as media and commerce, to differentiate it from other platforms. It is important to offer appropriate usability when proving combined service in one mobile application. Otherwise, it can adversely affect the user experience. In this regard, this research conducted usability testing of TVing and found out what user experience should be considered when integrating different characteristics of service in one mobile application. Through the usability testing, we measured and analyzed effectiveness, efficiency, and satisfaction based on the ISO usability testing guidelines. As a result, three important considerations of UX design for mobile application of combined services were found; 1) connectivity between services, 2) easy navigation, 3) consistent UI design, and 4) relations between subjects and provided information. This design consideration is expected to be applicable not only to TVing mobile application, but also to the situation where composed services are provided in one application.

• Journal of Digital Convergence
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• v.19 no.8
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• pp.301-310
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• 2021

The purpose of the study was to induce meaning of the UX design from users' interview. The study covers interviews from 20 untact finance application users in their twenties in written form. It aims to examine previous studies on UX design and to overcome their shortcomings by categorizing usability qualities focusing on verbs used in the interview. The followings are the result: Usability of UX design can be summarized into Unity, Trust, Persistency, Recognition and Approachability of the information to the 20 users in their twenties. As for the data earned from interviews focusing on verbs, usability included Security, Familiarity, Accessibility, Convenience of Operation and Visibility. Each of the qualities fell into related categories such as Security, Information, Brand and Design. In conclusion, analysis based on verb choices led to better understanding of the user-based experience compared to using objective means in previous studies and can be a suggestion to make up for errors in the former evaluation process.

• Journal of Digital Convergence
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• v.20 no.2
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• pp.415-424
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• 2022

This study is a user experience research on the current usage of TV multiview and evaluating the usability. From traditional TV viewing to connecting laptop or mobile devices, the scope of using TV has expanded and evolved to multipurpose. Utilizing the multiview feature offers new TV experiences, but research on its usability has not been actively conducted yet. In this research, a case study and survey were held prior to usability testing to identify user needs and behavior of TV multiview. After reviewing the results, we ran a task-based usability testing and in-depth interview. As a result, users preferred different ways of accessing and using multiview based on their situation, and the current user interface needed improvement for easier, intuitive use. This study is expected to contribute to the development of improving user experience in TV multiview.

• Proceedings of the Korean Society for Emotion and Sensibility Conference
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• 2008.10a
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• pp.82-85
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• 2008

사람과 제품의 인터랙션 과정 중에서 제품 사용 초기 단계에서의 사용자 감성을 평가해 보기위하여 본 연구에서는 처음 접하는 휴대폰을 사용하는 도중에 표출되는 사용자의 감성을 평가해 보았다. 전반적으로 사용성 측면을 상당히 고려하여 디자인한 제품이라고 할 수 있는 휴대폰의 경우 높은 사용적 만족성과 낮은 불편성이 표출되었다. 반면에 전반적으로 새로운 기능과 스타일에만 집중하여 사용자의 사용성 측면에 대해서는 다소 불편한 제품이라고 할 수 있는 휴대폰의 경우 낮은 사용적 만족성, 높은 불편성이 표출되었지만 그 외 심미성, 신규성, 유쾌성, 우수성에서는 높은 값을 나타내었다. 본 연구의 결과를 가지고 성급하게 제품의 사용성과 사용자의 감성에 대한 결론을 내리기에는 다소 미흡하지만 향후 제품 경험 시간에 따라 표출되는 사용자의 감성변화를 분석함으로써 제품의 사용성과 사용자의 감성 간의 관계를 보다 더 명확하게 밝혀낼 수 있으리라 기대한다.

• Proceedings of the Acoustical Society of Korea Conference
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• autumn
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• pp.161-164
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• 2000

음향공간의 질은 그 공간을 사용하는 사용자의 주관적인 판단에 의해 최종적으로 평가된다. 그러나 이와 같은 주관적인 판단은 주어진 공간에 대한 사용자의 종합적인 지각과 경험을 토대로 하여 이루어지는 것이므로 이를 정량 화하여 상호 비교하는 작업의 어려움과 한계는 많은 연구논문을 통해 지적된 바 있다 본 연구는 음향공간 내에서 음색지각의 변화를 JND개념을 이용하여 정량화하고 이를 음향선호도와 비교함으로써 기존의 주관적 평가방법보다 객관화된 평가방법 제안의 가능성을 논하고자 한다.

• The Journal of the Korea Contents Association
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• v.15 no.5
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• pp.47-54
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• 2015

The following research analyzes that the level of self-monitoring have an influence on user experience about website. For this research, university students participated in a survey where they evaluated user experience -usability, aesthetics, pleasure- about the new screen images of two homepages of differences in brand recognizability. The "self-monitoring(high/low, except for middle)" and the "brand recognizability(high/low, except for middle)" were set as independent variables and the "usability | deviation |", the "aesthetics | deviation |", the "pleasure | deviation |" were set as the dependent variables. Results, as with new screen images of homepage, there were significant differences in the usability and aesthetics based on the level in self-monitoring. Especially, when level of brand recognizability is low, there was more differences in the usability and aesthetics based on the level in self-monitoring. However, the influence of pleasure on self-monitoring was insignificant.

• 한국HCI학회:학술대회논문집
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• 2007.02b
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• pp.130-135
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• 2007

기호공학(Semiotic Engineering)을 바탕으로 만들어진 커뮤니커빌리티 평가방법(Communicability Evaluation Method: CEM)은 사용자가 디자이너의 의도와 구현된 상호작용원리를 얼마나 잘 이해하고 있는가를 평가하기 위한 방법이다. 본 연구에서는 새로운 사용성 평가 방법인 커뮤니커빌리티 평가방법(CEM)을 국내에서 활용할 수 있도록 하기 위하여, DMB 폰의 사용성 테스트를 수행하여 로컬화를 추구하였으며 그 과정에서 기존 언어만을 이용하여 태그(Communicability Tag)를 추출하였던 방법이 아닌 행위를 바탕으로 태그(Communicability Tag)를 추출하고 결과에 새롭게 적용해 볼 수 있음을 알게 되었다. 이에 행위를 바탕으로 하는 커뮤니커빌리티 평가방법(CEM)을 사용성 평가에 활용할 수 있는 가능성을 모색해 보고자 하였다. 커뮤니커빌리티 평가방법(CEM)을 이용하면, 디자이너의 의도에 초점을 맞추어 문제점들을 발견하게 되고, 사용자는 향후 인지적 결점들이 개선된 디자인을 이용하게 되며, 그 과정에서 사용자는 긍정적인 경험을 하게 될 것이다. 따라서 커뮤니커빌리티 평가방법(CEM)을 발전시켜 새로운 종합적 평가 틀을 구축하는 것은 매우 의미 있을 것이다.

• Proceedings of the Korean Society for Emotion and Sensibility Conference
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• 2009.05a
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• pp.195-198
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• 2009

본 연구는 사용자가 경험하는 감성 이미지를 추출하여 생리신호를 통해 자동으로 분류하는 시스템을 구현하고자 한다. 본 연구에서 개발한 시스템은 이미지의 감성평가를 위하여 착용과 휴대가 간편한 PPG생체신호를 활용하였고, 생활 속의 장면들에서 감성 별 이미지를 무선으로 PC에 저장 및 분류하는 시스템을 개발하였다. 또한 이미지의 라이프 로그 정보를 제공하는 기술을 개발하였다. 본 시스템은 사용자의 경험과 이미지를 연관시켜 생활 속 정보의 경험 피드백을 하는 데에 의의가 있다.

• Smart Media Journal
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• v.12 no.6
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• pp.27-34
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• 2023

As Netflix usage has increased due to the COVID-19 pandemic, users' experiences with the service have also increased. Therefore, this study aims to conduct topic modeling analysis based on Netflix review data to explore the changes in Netflix user experience and service before and after the COVID-19 pandemic. We collected Netflix app review data from the Google Play Store using the Google Play Scraper library, and used topic modeling to examine keyword differences between app reviews before and after the pandemic. The analysis revealed four main topics: Netflix app features, Netflix content, Netflix service usage, and Netflix overall reviews. After the pandemic, when user experience increased, users tended to use more diverse and detailed keywords in their reviews. By using Netflix review data to analyze users' opinions, this study shows the changes in user experience of Netflix services before and after the pandemic, which can be used as a guide to strengthen competitiveness in the competitive OTT market.