• The Journal of the Korea Contents Association
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• v.19 no.9
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• pp.254-261
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• 2019

Electronic payment is a very crucial function in electronic commerce. As electronic commercial transactions develop on a mobile basis, a variety of electronic payment services that can be conveniently used are appearing. In particular, mobile easy payment services improve the user's convenience of payment and give a positive effect on activating online transactions. In this study we investigate empirically the factors influencing the user resistance to mobile easy payment services. Especially, we compares the main acceptance factors of the mobile easy payment services with the main acceptance resistance factors of the services. By doing that, we derive the implications that could contribute to the vitalizations of the mobile easy payment service market. The research model includes "perceived risk" as a main acceptance resistance factor, and "easy of use" and "usefulness" as the main acceptance factors. The relationship among these three factors, "use conflict", and "user resistance" is expressed in the model. We analyze the model by Structural Equation Model. The results proves that all the research hypotheses are adopted except for the impact of "ease of use" on "use conflict", and that users of mobile easy payment services think of "usefulness" more important than "risk".

• Journal of Digital Convergence
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• v.12 no.1
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• pp.287-294
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• 2014

Cloud computing is a new method of computing and managing organizational information technology resources strategically. From the user perspective, it involves computing environment for accessing applications remotely, storing data, and supporting cooperative works. For the cloud computing to be effective in an organization, it should be accepted by individual users. In this paper we propose a research model, extending and modifying UTAUT model. We also test the validity of the model using the questionnaire from a sample of cloud computing services users.

• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.950-956
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• 2008

본 연구의 목적은 현재 급속히 확산되고 있는 온라인 뱅킹의 수용에 영향을 미치는 요인을 분석하기 위한 것으로, 기존 연구를 바탕으로 서비스 품질과 비용이라는 온라인 뱅킹 서비스 관점, 이용자의 태도의 관점(유용성, 용이성, 사용자 특성), 그리고 사회적 영향의 관점을 변인으로 추출하였다. 한편 성숙기에 접어든 인터넷 뱅킹 서비스와 도입기에 있는 모바일 뱅킹 서비스를 비교하기 위해 온라인 뱅킹 서비스 유형이라는 조절변수를 사용하였다. 연구 결과에 따르면, 유용성과 용이성, 개인사용자 특성, 사회적 영향, 서비스 품질, 비용의 모든 요인 이 온라인 뱅킹 서비스의 수용에 유의한 영향을 미치는 것으로 나타났다. 그러나 사회적 영향과 비용 은 인터넷 뱅킹과 모바일 뱅킹 서비스간에 영향 정도가 다른 것으로 나타났다.

• 한국IT서비스학회:학술대회논문집
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• 2006.11a
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• pp.483-490
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• 2006

본 연구에서는 조직 구성원의 협업을 위하여 도입되는 그룹지원시스템(group support system; GSS)를 대상으로 GSS의 사용에 미치는 영향과 GSS의 사용으로 인한 개인의 성과의 관계에 대한 연구를 실시하였다. 본 연구를 위해 개인의 기술수용 요인에 대한 연구에서 보편적으로 널리 사용되어 온 기술수용모델(technology acceptance model; TAM)과 사용자의 과업과의 연관성을 고려한 과학기술적합(task-technology fit; TTF) 개념, 그리고 적응구조화이론(adaptive structuration theory; AST)을 통합하여 그룹 구성원들이 GSS의 도입의도에 맞게 사용하는 것이 개인과 조직의 성과를 향상시키는지 검증하였다. 연구결과, 높은 TTF는 사용자들이 GSS에 대하여 지각하는 유용성과 용이성에 영향을 미친다는 것을 검증하였다. 또한, TTF가 사용자들의 적절한 사용을 이끌고 있음을 검증하여 TTF 중심의 연구와 AST의 적절한 사용(faithfulness on appropriation; FOA)을 중심으로 하는 두 연구에 대한 통합 모델을 제시하였다.

• The Journal of the Korea Contents Association
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• v.14 no.10
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• pp.706-722
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• 2014

Government and public institutions have been releasing a number of mobile applications in order to provide diverse public services in the mobile environment. However, due to their one-sided and fragmented service with the lack of adequate care for users, the utilization rate is extremely poor. Therefore, this study, based on a relevant literature review, identified and derived the five key factors (usefulness, convenience, interactivity, information credibility, and social pressure) for users' mobile service adoption. Then, through in-depth interviews with five users and five experts regarding the 'business support app' of one public agency (H institution) that specializes in SMEs, we found that all of these factors are important for users' mobile service adoption. Users' satisfaction could be significantly improved through real-time response to their needs. In addition, providing them with useful and tailored information can lead to mutual trust between public institutions and users. Consequently, as these user-oriented services can increase users' loyalty and boost the utilization rate of the public apps, public institutions should always put persistent efforts to cope with users' demands.

• 한국IT서비스학회:학술대회논문집
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• 2007.11a
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• pp.14-19
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• 2007

모바일테크놀로지가 사용자의 생활에 깊이 관여하면서 그 서비스에 대한 기대와 실제 가능한 기능 사이에 갈등이 형성되기 시작한다. 이러한 신기술에 대한 사용자들의 기대와 실제에 대한 갈등을 테크놀로지 패러독스란 개념으로 연구되었다. 모바일 테크놀로지 패러독스에 대한 논의는 신기술 수용관점에서 보면 지속기술사용/수용 후 행동 이론과 연관된다. 패러독스의 인식은 사용자들의 사용전 기대와 사용 후 경험의 불일치가 형성됨을 말하며, 그 패러독스를 극복하고자 하는 사용자들의 전략은 사용 후 기대로 조정되는 과정을 밝힐 수 단초를 제시하여 주고 있다. 한편, 모바일 테크놀로지패러독스 인식과 관련하여 고려되어야 할 요인이 문화이다. 따라서 본 연구는 사용자들의 모바일테크놀로지 패러독스 인식 측정을 위한 도구를 개발하고 문화적 차이에 따른 그 인식의 차이를 실증하였다.

• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.1029-1035
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• 2008

본 연구는 기존의 인터넷 및 웹 광고에 대한 연구들을 바탕으로 동영상 UCC 광고에 대한 소비자의 태도와 수용에 영향을 미치는 요인을 분석해 보고자 하였다. 웹 광고 모델에서 사용된 정보성, 오락성, 부정적 자극 이외에 유용성과 용이성, 개인사용자 특성, 플로우, 그리고 인센티브를 새로운 변인으로 추가하였다. 연구 결과에 따르면, 오락성, 부정적 자극, 유용성 및 용이성, 플로우는 동영상 UCC 광고에 유의한 영향을 미치는 것으로 나타났지만, 정보성, 개인사용자 특성, 그리고 인센티브는 그렇지 않은 것으로 나타났다. 플로우는 동영상 UCC 광고의 수용에도 직접적으로 영향을 미치는 것으로 나타났으며, 동영상 UCC 광고에 대한 태도는 수용에 유의한 영향을 미치는 것으로 나타났다.

• Journal of Korea Society of Industrial Information Systems
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• v.14 no.5
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• pp.209-225
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• 2009

This research has been studied to analyze affecting factors for the consumer's acceptance to mobile advertisement by worldwide survey into mobile users of Korea, U.S. and Japan. Based on TAM & Flow theory, our research adopts some factors for a theoretical model such as entertainment, information, irritation, credibility, flow experience, attitudes and acceptance intention. And our research collects data from common consumers & students of each countries to try comparative study with mobile users who has different scope & environment of markets. This data was analyzed based on using AMOS, the structural equation modeling and a second-generation multi variant technique, and has gained distinct advantages over other technique.

• The Journal of the Korea Contents Association
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• v.11 no.5
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• pp.104-116
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• 2011

A recommender system is a personalized decision support tool to suggest suitable products in proper manners for the benefits of both suppliers and consumers, with the assumption of full understating of consumers' needs and preferences. However, a substantial number of studies have focused on making recommender systems more accurate and efficient. Whereas, there have been a few studies on consumers' needs and preferences under their own contexts to accept recommender systems. To this end, this study attempted to find out the impact of personal sentiments and contexts on the willingness to accept music recommender systems based on the simplified "Technology Acceptance Model" and some verified variables from the precedent studies. For the study, we conducted an empirical study using surveys and High-Order Structural Equation Model (SEM). The outcomes of the research was affirmative to the research hypothesis that the personal sentiments and contexts positively affect the acceptance of the music recommender systems.

• The Journal of the Korea Contents Association
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• v.19 no.5
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• pp.82-93
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• 2019

Fashion cannot encourage co-consumption with other people as a personal item, but it can lead to new consumer needs if fashion sharing service can professionally replace the time and cost of purchasing and managing goods. The purpose of this study is to empirically investigate the factors influencing the acceptance of fashion-sharing services based on the integration theory of user acceptance and utilization (UTAUT), and to discuss the virtuous cycle and sustainability pursuit of resources through the activation of the sharing. In this study, the research model for the acceptance of fashion sharing applications is schematized, and the survey was conducted 300 women aged 20~49 years. The screens of 'Project Anne', a representative fashion sharing service in Korea, were provided as a visual data. Reliability analysis, correlation analysis, confirmatory factor analysis, structural equation analysis, and multiple group analysis were performed using SPSS 23.0 and AMOS 22.0 statistical package for statistical analysis. As a result, efficiency and social influence positively influenced behavioral intention to use, and age has found that efficiency and social influences modulate the intensity of behavioral intention to use. Therefore, for the consumer acceptance and activation of fashion sharing services, marketing activities emphasizing efficiency and strengthening social influence factors are essential. Also, it is necessary to maintain the existing target group, 30~40s, and also construct additional products and price services for the 20s. This study is of academic significance in presenting basic data for empirical research on consumer acceptance of fashion sharing, and suggests a study on the influence relationship among user experience components for real users in the future.