• Title/Summary/Keyword: 비즈니스 프로세스 관리 시스템

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A Workflow Time Analysis Applying the Queueing Model (대기행렬모형에 의한 워크플로우 시간분석)

  • Park, Jinsoo
    • Journal of the Korea Society for Simulation
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    • v.23 no.3
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    • pp.1-9
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    • 2014
  • Traditional workflow time analyses have been performed treating an activity as an independent M/M/1queueing system. Using the general forms of performance measures in the M/M/1 system, various aspects of analyses can be performed. Especially, on the time analysis of an AND structure in a workflow system, the mean system sojourn time can be formalized by applying the performance measures of M/M/1 system. In the real workflow system, the AND structure cannot be described correctly under the assumption of independent M/M/1 systems. To overcome this limitation, this research makes the assumption that the all activities for a task starts simultaneously. In this situation, the theoretical solution can be derived using the performance measures of the M/G/1 system. In addition, the simulation modeling method will be proposed to analyze the AND structure of a real workflow system. Finally, some numerical results from the theoretical solutions and simulation models will be provided for verification. The main performance measures used in this research are mean queueing time and mean sojourn time.

Workcase based Very Large Scale Workflow System Architecture (워크케이스 기반의 초대형 워크플로우 시스템 아키텍쳐)

  • 심성수;김광훈
    • Proceedings of the Korea Database Society Conference
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    • 2002.10a
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    • pp.403-416
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    • 2002
  • 워크플로우 관리 시스템은 정부나 기업과 같은 조직의 작업을 처리하기 위한 비즈니스 프로세스를 컴퓨터를 기반으로 자동화함으로서 작업의 효율을 높이고 비용을 절감한다. 현재에 이르러 이런 워크플로우 시스템을 사용하는 조직들이 점차 거대화되어 가고 네트워크의 발달과 인터넷의 출현으로 인하여 워크플로우 시스템이 처리하여야 하는 작업의 수와 고객과 작업자 수 등이 빠른 속도로 증가하는 추세이다. 이런 추세에서 워크플로우 시스템은 거대 조직 환경에 적합한 워크플로우 시스템 아키텍쳐를 필요하게 된다. 이에 본 논문은 거대 조직 환경을 관리할 수 있는 워크플로우 관리 시스템으로 워크케이스 기반의 초대형 워크플로우 시스템의 아키텍쳐를 설계 및 구현 하고자 한다. 그리고 워크플로우 시스템 아키텍쳐를 분류, 분석하여 장단점을 가려내어 이를 기반으로 워크플로우 시스템 아키텍쳐의 성능을 예측하여 워크케이스 기반 워크플로우 시스템 아키텍쳐가 본 논문에서 제안하는 초대형 워크플로우 시스템의 아키텍쳐라는 것을 예측하여 본다. 또한 초대형 워크플로우 시스템을 위하하부 구조로 EJB(Enterprise Java Beans)를 사용하고 사용 이유를 기술한다. 본 논문에서는 이런 워크케이스 기반의 초대형 워크플로우 시스템 아키텍쳐를 위하여 개념적인 단계와 설계 단계, 구현 단계로 나누어 설계 및 구현을 하며 개념적인 단계에서는 워크케이스 기반 워크플로우 시스템 아키텍쳐에 대하여 상세히 기술하고 설계단계에서는 전체적인 기능 정의와 초대형 워크플로우 시스템의 구조를 설계한다. 그리고 구현 단계에서는 워크케이스 기반의 초대형 워크플로우 시스템 아키텍쳐를 실제 구현하기 위한 환경을 선택하고 구현 단계의 문제점들과 해결책을 기술한다. 다 솔레노이드방식 감압건조장치로 건조한 표고버섯으로 품위에 대한 유의성 검증결과, 표고버섯의 경우 온도별로는 색택과 복원률, 건조실 내부 압력별로는 수축률, 복원률에서 유의차가 있는 것으로 나타났다. 라. 본 연구에서 구명된 감압건조특성을 기초로 하여 배치식 감압건조기를 설계 제작에 활용하고자 한다.ational banks. Several financial interchange standards which are involved in B2B business of e-procurement, e-placement, e-payment are also investigated.. monocytogenes, E. coli 및 S. enteritidis에 대한 키토산의 최소저해농도는 각각 0.1461 mg/mL, 0.2419 mg/mL, 0.0980 mg/mL 및 0.0490 mg/mL로 측정되었다. 또한 2%(v/v) 초산 자체의 최소저해농도를 측정한 결과, B. cereus, L. mosocytogenes, E. eoli에 대해서는 control과 비교시 유의적인 항균효과는 나타나지 않았다. 반면에 S. enteritidis의 경우는 배양시간 4시간까지는 항균활성을 나타내었지만, 8시간 이후부터는 S. enteritidis의 성장이 control 보다 높아져 배양시간 20시간에서는 control 보다 약 2배 이상 균주의 성장을 촉진시켰다.차에 따른 개별화 학습을 가능하게 할 뿐만 아니라 능동적인 참여를 유도하여 학습효율을 높일 수 있을 것으로 기대된다.향은 패션마케팅의 정의와 적용범위를 축소시킬 수 있는 위험을 내재한 것으로 보여진다. 그런가 하면, 많이 다루어진 주제라 할지라도 개념이나 용어가 통일되지 않고

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Workflow Change Prediction with Enterprise Ontology (Enterprise 온톨러지를 활용한 Workflow 변화 예측)

  • Kim, Min-Chan;Nam, Chul-Ki;Lim, Jung-Min;Kang, In-Su;Bae, Jae-Hak J.;Lee, Jong-Hyeok
    • Proceedings of the Korea Information Processing Society Conference
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    • 2004.05a
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    • pp.405-408
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    • 2004
  • 기업 환경의 변화에 의해 비즈니스 프로세스는 변경되며, 따라서 워크플로우와 이에 영향을 받는 요소들의 변경도 수반된다. 이때 워크플로우 관리시스템(WfMS)이 워크플로우의 변경에 따라 영향을 받는 요소를 예측하고 동적으로 변경하는 것은 어려운 문제이다. 이를 위해 본 논문에서는 Enterprise 온톨러지를 활용하여 워크플로우 변경 시 영향을 받는 요소를 예측해 보았다

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An XPDL-based Workflow Model Analyzer (XPDL 기반 워크플로우 모델 분석 도구)

  • Song, Ji-Hye;Kim, Kwang-Hoon
    • Journal of Internet Computing and Services
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    • v.11 no.6
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    • pp.145-157
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    • 2010
  • In this paper, we describe the design details and their implementation of a workflow model (or business process model) analysis system to be used for enhancing resource allocation efficiency and operational performance of enterprise workflows. In other word, the analysis works, proposed in this paper, on XPDL-based workflow models aim to verify the static aspects of the workflow models. Also, the system implemented in the paper is able to not only analyze structural patterns and resource allocation plans' efficiency of enterprise workflows modeled by the XPDL process definition language developed by the international standardization organization, WfMC, but also provide various forms of analytical reports. Conclusively, we strongly believe that the workflow analysis system developed in the paper enables workflow modelers to not only analyze and scrutinize structural patterns of their workflow models but also estimate their process resources assigning and planning measurements in order to improve accuracy, reliability and efficiency of enterprise workflows.

The Effect of Requirement Creep on the Fixed-Cost Project Planning (요구사항 변경이 확정가 프로젝트 계획에 미치는 영향)

  • Lee, Sang-Un
    • The KIPS Transactions:PartD
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    • v.14D no.6
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    • pp.641-648
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    • 2007
  • To develop a dynamic system project in which the requirement changes frequently, it's impossible to finish the development within a fixed-cost due to additional budget occurring in need of requirement creep. To manage the successive project within a fixed-cost, it's better to manage the ratio of necessarily changed size of project and necessary optional requirement. According to Bhagwat, it is occurred in the construction phase. Also, he stated that the software development cost, construction phase cost and requirement cost are equal and it was wrong explanation in the ratio of requirement creep and optional requirement. This paper assumes the requirement creep to be happening in the phase of elaboration and construction. In addition, some differences were supposed to happen between software development cost, construction phase cost, and requirement creep cost. As a result, the reality was preferred rather than the ratio of optional requirement and the ratio of requirement creep.

Methods to Design Provided, Required and Customize Interfaces of Software Components (소프트웨어 컴포넌트의 Provided, Required와 Customize인터페이스 설계 기법)

  • 박지영;김수동
    • Journal of KIISE:Software and Applications
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    • v.31 no.10
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    • pp.1286-1303
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    • 2004
  • Component-based Development is gaining a wide acceptance as an economical software development paradigm to develop applications by utilizing reusable software components. Well-defined interface manages coupling and cohesion between components, minimizes the effect on the user in case of component evolvement, and enhances reusability, extendibility and maintainability. Therefore, study on systematic development process and design guidelines for component interface has been required since the component has been introduced. In this paper, we propose three types of interfaces based on software architecture layers and functionality types; Provided Interface which provides functionality of a component, Required Interface which specifies required functionality that is provided by other components, and Customize Interface which tailors the component to customer's requirement. In addition, we suggest design criteria for well-designed interface, and systematic process and instructions for designing interface. We firstly cluster operations extracted from use case model and class model to identify Provided interfaces, and design Customize interfaces based on artifacts for variability. We also specify Required interfaces by identifying dependency among interfaces. Proposed interface design method provides traceability, throughout the component interface design. And furthermore, proposed guidelines support practical design for high quality component based on a case study.

Development of Activity Pattern Analysis and its Application to the Health Check-up Service Organization (활동패턴분석방법론의 개발과 적용 : 종합건강검진서비스 적용사례를 중심으로)

  • Moon, Jae Ung;Ahn, Joong Ho
    • The Journal of Society for e-Business Studies
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    • v.18 no.3
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    • pp.69-92
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    • 2013
  • Activity Pattern Analysis(APA) is the methodology to Design the functions of information systems, to Estimate the monetary value of IS based on Activity Based Costing, to Acquire feasibility of IT Project. This study shows APA case in Health Check-up Service Organization (G-Center) and the Utility of APA. G-Center had acquired Five Outcomes through APA: (1) IT Strategy, (2) IT Project Goals, (3) Transformed Business Process, (4) Functional Blueprint of Information Systems, (5) IT Project budget and its feasibility. APA consists of three analysis processes; Activity Separation, Activity Rearrangement, Activity Costing. APA is flexible in determinating the range and the time of analysis, and is able to expand the Actors(as analysis objects) based on the purpose of analysis by researcher. Eventually APA can be used to do internal IT Management effectively.

A Study of Statistical Learning as a CRM s Classifier Functions (CRM의 기능 분류를 위한 통계적 학습에 관한 연구)

  • Jang, Geun;Lee, Jung-Bae;Lee, Byung-Soo
    • The KIPS Transactions:PartB
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    • v.11B no.1
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    • pp.71-76
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    • 2004
  • The recent ERP and CRM is mostly focused on the conventional function performances. However, the recent business environment has brought the change in market due to the rapid progress of internet and e-commerce. It is mostly becoming e-business and spreading out as development of the relationship with other cooperating companies, the rapid progress of the relationship with customers, and intensification competitive power through the development of business progress in the organization. CRM(custom relationship management) is a kind of the marketing progress which forms, manages, and intensifies the relationship between the customers and companies to manage the acquired customers and increase the worth of customers for the company. It needs the system base which analyzes the information of customers since it functions on the basis of various information about customers and is linked to the business category such as producing, marketing, and decision making. Since ERP is extending its function to SCM, CRM, and SEM(strategic Enterprise Management), the 21 century s ERP develop as the strategy tool of e-business and, as the mediation for this, will subdivide the functions of CRM effectively by the analogic study of data. Also, to accomplish classification work of the file which in existing becomes accomplished with possibility work with an automatic movement with the user will be able to accomplish a more efficiently work the agent which in order leads the machine studying law, it is one thing with system feature.

Study on Customer Satisfaction Performance Evaluation through e-SCM-based OMS Implementation (e-SCM 기반 OMS 구현을 통한 고객 만족 성과평가에 관한 연구)

  • Hyungdo Zun;ChiGon Kim;KyungBae Yoon
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.3
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    • pp.891-899
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    • 2024
  • The Fourth Industrial Revolution is centered on a personalized demand fulfillment economy and is all about transformation and flexible processing that can deliver what customers want in real time across space and time. This paper implements the construction and operation of a packaging platform that can instantly procure the required packaging products based on real-time orders and evaluates its performance. The components of customer satisfaction are flexible and dependent on the situation which requires efficient management of enterprise operational processes based on an e-SCM platform. An OMS optimized for these conditions plays an important role in maximizing and differentiating the efficiency of a company's operations and improving its cost advantage. OMS is a system of mass customization that provides efficient MOT(Moment of Truth) logistics services to meet the eco-friendly issues of many individual customers and achieve optimized logistics operation goals to enhance repurchase intentions and sustainable business. OMS precisely analyzes the collected data to support information and decision-making related to efficiency, productivity, cost and provide accurate reports. It uses data visualization tools to express data visually and suggests directions for improvement of the operational process through statistics and prediction analysis.

A Study on the Relationships Among Absorptive Capacity of Employees, Organizational Citizenship, SCM performance, and Intention to Innovate (조직 구성원의 흡수능력, 조직 시민 행동, SCM 성과 및 혁신의도 간 연관관계 연구)

  • Kim, Tae Ung;Kim, Kyunghee;Kim, Jaehyoun
    • Journal of Internet Computing and Services
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    • v.13 no.5
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    • pp.65-75
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    • 2012
  • Organizational citizenship behaviors(OCB) are discretionary behaviors of employees, which go beyond that which is required, and are known to be contributing factors of organizational performance. When a supply chain management(SCM) system is implemented, organizational knowledge concerning the global standards, process innovation and key performance indicators(KPI) is also spread out across different, disconnected silos, thus increasing the absorptive and innovative capacity of employees. Therefore, OCB may be an important antecedent to successful operation of supply chain. This paper examines the causal relationships among absorptive capacity of employees, organizational citizenship, SCM performance and intention to innovate in global manufacturing corporations in Korea. Empirical results from 122 survey responses indicate that the organizational citizenship affects the level of SCM performance and absorptive capacity, which, in turn, influences SCM performance. As expected, SCM performance has been found to affect intention to innovate, but absorptive capacity has no impact on intention to innovate. As a conclusion, the academic and practical implications of these findings are discussed.