• Title/Summary/Keyword: 병원 만족도

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An Analysis of Physicians' Online Information Search Process at the Point of Care (의사의 임상질문 해결을 위한 온라인 정보검색과정 연구)

  • Kim, Soon;Chung, EunKyung
    • Journal of the Korean Society for information Management
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    • v.33 no.3
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    • pp.177-193
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    • 2016
  • This study aims to analyze physicians' online information search process to solve the clinical questions at the point of care. To achieve this purpose, ten university hospital-based physicians participated in-depth interviews and observation studies. Based on Wilson's problem solving process, this study analyzed the characteristics of each information search stage and efficiency of online searching. The results showed that participants tend to relatively immediately formulate their clinical questions. However, basic searching strategies were only used and a few preferred information sources were chosen. However, average satisfaction degree of online searching appeared high with 5.7 (7 Likert-scale) and problem-solving index increased after searching. As physicians are likely to use well organized and evidenced-based credible information easily, it implies the needs for an integrated search system within the electronic medical record (EMR). In addition, as other online resources' awareness is lower comparing Google and PubMed, active promotions and training of other resources are needed.

Exploring Medical Doctors' Medical Information Seeking Behaviors (의사들의 의료정보추구행태에 관한 탐구)

  • Kim, Na-Won;Park, Ji-Hong
    • Journal of the Korean Society for information Management
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    • v.26 no.3
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    • pp.435-449
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    • 2009
  • Rapid change in information use environments that corresponds with the development of new technologies requires a new perspective in examining information source uses and information services. As understanding information seeking behaviors is an essential element for improving information services, the changing information seeking behaviors should be examined in a timely manner. While several prior studies focus on this topic, few studies deal with medical doctors' information seeking behaviors especially focusing on information seeking in both medical practices and research. Thus, this study aims to explore the information seeking behaviors of medical doctors who are both medical practitioners and researchers. Data were obtained by open-ended and semi-structured in-depth interviews during one month from April to May, 2009. The interview-question topics ranged from research contexts, medical-practice-related information seeking behaviors, favorable information sources, and information search process and satisfaction. Findings include that, for research purpose, digital journal articles accessed through the PubMed were more favorable sources while, for practice purpose, printed textbooks were preferred. Overall, the most-frequently-used sources were PubMed and articles because medical doctors regard the reliability and authority very highly.

Cause and Solution of an Artifact Generation by Parameter in Computed Radiography System (Computed Radiography 영상에서 Parameter에 의한 Artifact 원인과 해결방안)

  • Dong, Kyung-Rae;Choi, Jun-Gu;Hong, Seong-Il
    • The Journal of the Korea Contents Association
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    • v.9 no.5
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    • pp.145-155
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    • 2009
  • There is a great deal of merit in CR system but artifact not produced in old system of film or screen newly is created. we studied 3 cases of artifact with CR system in one hospital, Gwangju. In the first case of the delay time and density, As the time was delayed, the density of the artifact was increased up to 67 percent in the natural radiation. The Second, Fading of the artifact decreased 33 percent in the rate of the emission after 10 hours, and the more the time was delayed, the less the quality of image was deteriorated. Third, Artifact was produced by the collimation when the radiologic technologist was performed, and by the Guiding plate and Suction cup when the radiation equipment was done. Therefore, when health care provider have to understand the artifact exactly and check regularly, the quality of the picture and the satisfaction of the medical examination is increased.

Job Satisfaction and Organizational Commitment of Quality Improvement Coordinators in General Hospitals (종합병원 질향상 사업 담당자의 직무만족과 조직몰입에 관한 연구)

  • Park, Mi Hyun;Cho, Woohyun;Seo, Yong-Joon;Lee, Sunhee
    • Quality Improvement in Health Care
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    • v.5 no.2
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    • pp.278-294
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    • 1998
  • This study was planned to provide basic data for activating quality improvement by genera hospital with more than 400 beds across the country, of which 65 coordinators answered. Main results of the study are as follows.. 1. Job satisfaction and organizational commitment by individual characteristics were compared. It was revealed that the sense of self-efficacy was related to job satisfaction positively. But job satisfaction and organizational commitment by locus of control showed no significant difference. 2. In terms of the characteristics of QI activities, the active participation of QI coordinators in QI planning process and smooth communication among hospital staffs were showed positive relationship to job satisfaction significantly. 3. Also support system was proposed as most significant variable related to the job satisfaction and the organizational commitment of QI coordinators. Especially support to QI activities by CEO's, seniors, and other hospital staff was a factor to enhance the job satisfaction and organizational commitment of QI coordinators. 4. In the aspect of organizational culture, culture which were tendency to be recognized high autonomy in their work and organizational identity strongly and to operate reasonable compensation system were related to job satisfaction and organizational commitment positively. The more formalized climate, supportive communication, cooperative teamwork and promoting creative/risk take behavior, it showed the higher organizational commitment. 5. For the aspect of QI job characteristics, QI coordinators' job satisfaction was high when QI office was arranged for independent department which was exclusively in charge of QI activities and their role is exclusively in charge of QI. It can be concluded that organizational support in the aspect of relation and finance and efforts of encouraging their motivation and providing on the job training program are need.

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Leadership Style of Medical Record Directors at General Hospitals and it's Effect on the Organizational Commitment and Job Satisfaction (리더십 유형이 구성원의 조직몰입과 직무만족에 미치는 영향 : 종합병원 의무기록실을 대상으로)

  • Choi, Su Yon;Choi, Jae Wook;Lee, Joon Young;Choi, Soo Mi;Yoo, Hyo Soon;Shin, Eui Chul
    • Quality Improvement in Health Care
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    • v.10 no.2
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    • pp.144-153
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    • 2003
  • 1) Background: The hospitals of modem society, like any other business entities, have to constantly strive to secure their survival from aggressive changes and competition outside. In this unstable environment, effective leadership is one of the most effective strategies for securing organization's growth as well as stability. This study investigated types of leadership (transformational or transactional) that is dominant in medical record departments and compared it's effects on organizational commitment and job satisfaction of their organizational members by types. 2) Method: A questionnaire was developed and mailed to all medical record administrators working at general hospitals throughout the country except department directors (N=450). Of these, 150 useable questionnaires were returned and analyzed by t-test, multiple regression analysis using SPSS. 3) Results: The organizational commitment and job satisfaction were a little bit higher than moderate level, and that of leadership perceived by medical record administrators was also in moderate level throughout types. Significant characteristics (positively) related to organizational commitment and job satisfaction by univariate analysis were marital status (married), position (middle management) and both type of leadership. However transformational leadership was the only significant factor in leadership styles after considering all the factors related to organizational commitment and job satisfaction together by multivariate analysis. 4) Conclusion: The average organizational commitment and job satisfaction of medical record administrators was just in moderate level. Efforts should be made to increase them by improving leadership capacity of medical record directors, primarily by using transformational leadership approach.

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Comparisons of the Accuracy of Classification Methods in Sasang Constitution Diagnosis with Pulse Waves (맥파를 이용한 사상체질의 진단에 있어서 분류방법에 따른 진단의 정확도 비교)

  • Shin, Sang-Hoon;Kim, Jong-Yeol
    • The Journal of the Korea Contents Association
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    • v.9 no.10
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    • pp.249-257
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    • 2009
  • The purpose of this study is to find a classification method with high accuracy in regard with sasang constitutional diagnosis. The BMI, blood pressure, pulse wave, and Sasang constitution diagnosed by a specialist was collected from 2848 subjects who were apparently healthy. Through a selective procedure, the data of 1635 subjects was used in the analysis. The results with the classification methods such as the discriminant analysis, regression, decision tree and neural network were compared with the diagnosis of a Sasang constitutional specialist. In result, the discriminant analysis method was hard to qualify the assumption of the equality of covariance matrices within constitutional groups. Moreover, without BMI, the decision tree and neural network methods were very sensitive to the change of the analysis data. Therefore, the Logistic regression and the decision tree is recommended on condition that the decisive factors of constitution are well concerned.

Quality of life of Elderly Chronic Stroke according to types of leisure (노인 뇌졸중 환자의 여가형태에 따른 삶의 질의 차이)

  • Ko, Y.K.;Kim, H.Y.;Lee, S.Y.;Son, B.Y.;Bang, Y.S.
    • Journal of rehabilitation welfare engineering & assistive technology
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    • v.5 no.1
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    • pp.117-124
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    • 2011
  • The purpose of this study was to identity the types of leisure and to examine the quality of life according to them and suggest the basic resources about leisure on elderly chronic stroke. The subject of this study was elderly chronic strokes(n=80) in Gwang Ju. A total of 80 questionnaires from subjects were analyzed. The social leisure activity shows more clear and positive purpose and more higher quality of life than private leisure. But it also has limited time and require more money. Elderly chronic stroke presents passive and limited leisure activity and shows low satisfaction about leisure. But the leisures that needed more physical movements show higher quality of life. So leisure activity program which is able to support and assist the limited body function will be helpful to increase the quality of life of elderly chronic stroke.

Effect of Job Satisfaction and Self-Esteem on Psychological Burnout in Dietitians at Geriatric Hospital in Busan (요양병원 영양사의 직무만족, 자아존중감이 심리적 소진에 미치는 영향 -부산지역을 중심으로-)

  • Suh, Jae-Soo;Kim, Ju-Hyun;Lee, Jeong-Sook
    • Journal of the Korean Dietetic Association
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    • v.21 no.4
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    • pp.261-279
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    • 2015
  • This study aimed to investigate the effects of job satisfaction and self-esteem on psychological burnout in dietitians at a geriatric hospital in Busan. The survey was conducted from July 8 to August 31, 2014, and the data were analyzed using the SPSS program. The age group of over 36 years showed higher job satisfaction than the 'Under 25' group. Subjects that worked less than 2 years at their present jobs showed lower job satisfaction in job-itself than the 'Over 4 years' group did, and those who worked less than 1 year showed lower job satisfaction in terms of communication, appraisal compensation, and co-workers than did the other groups. Those who worked in '100~149 bed' hospitals showed higher job satisfaction than those in the 'Under 100 bed' group did. 'Over 200 bed' hospital dietitians showed higher satisfaction in supervision of superiors than did the other groups. Their experience of psychological burnout turned out to be 2.39 out of 5. Psychological burnout had a negative relationship with job satisfaction and self-esteem. Higher emotional exhaustion correlated with lower satisfaction in job-itself, less communication, and less supervision of superiors. Dehumanization correlated with lower satisfaction in job-itself, lower self-esteem, and worse communication, and while decreased personal achievement correlated with lower self-esteem, worse co-workers, lower satisfaction in job-itself, worse appraisal compensation, and worse communication. These results suggest that it would be effective for prevention and management of psychological burnout to mediate factors of job-itself, communication, supervision of superiors, co-worker, and appraisal compensation of dietitians in geriatric hospitals.

Understanding Service Supply Chain Management : Issues and Challenges (서비스 공급망관리의 이해 : 이슈와 과제)

  • Cho, Namhyung;Park, Seong Taek;Rhee, MoonKi Kyle
    • Journal of Digital Convergence
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    • v.16 no.3
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    • pp.291-301
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    • 2018
  • Supply chain in service sector has been established on the premise that firms need to manage their process uncertainties to satisfy customers in an efficient manner. Information sharing and synchronization play key roles in minimize uncertainties from their involved supply chain. The duality of customers being inputs providers as well as consumers, differentiates service supply chains from manufacturing and is a challenging issue to traditional supply chain management. The service supply chain is a structured network which should be managed with supply chain theory and principles. Various key operations need to be carried out through a highly integrated and collaborated service supply chain and supporting information hub. The purpose of this paper is to present the issues and key components in the service supply chain, where the repetitive service is provided along the value chain, such as tourism, restaurant, mega-sized hospital supply chain.

Study on Structural Relationship of Medical Information Quality, Usability, Attitude and Satisfaction of Hospital Web site According to Medical Examination and Treatment Subjects (진료과목에 따른 병원 웹사이트의 의료정보 품질과 사용성, 태도, 만족의 구조적 관계에 관한 연구)

  • Chang, Young-Il;Jung, You-Soo;Kim, Kyoung-Hwan
    • The Journal of Information Systems
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    • v.19 no.1
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    • pp.35-61
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    • 2010
  • The Internet marketing of hospital is being considered as a strategic requirement that can satisfy the customers. Therefore, it is very important to understand the effects of the medical information on the Internet on the actual consumers. In this study, the paths through which the attitude and satisfaction of the medical information consumers that visit hospital web site are formed for the medical information through the quality of the medical information on the Internet and usability of hospital web site were examined respectively according to the medical examination and treatment subjects that respectively deal with medical acts and cosmetic acts through light metabolism recovery. The usability of hospital web site, rather than medical information quality, had positive effects on the attitudes toward the medical information distributed in the corresponding web site and the satisfaction of use of hospital web site in the case of visitors of the hospital web site for the medical examination and treatment subjects of essential medical examination and treatment and emergency medical treatment, and, on the other hand, the result of analyzing the path of the medical examination and treatment subjects of cosmetics and functional improvement revealed that the medical information quality had positive effects on the medical information attitudes and the usage satisfaction of hospital web site. Accordingly, the attitudes toward the medical information distributed through the web site by the visitors of hospital web site is formed from the quality of medical information and web site usability, and, ultimately, they become generally satisfied with the hospital web site. Such process is revealed different1y according to the medical examination and treatment subjects for which consumers desire to obtain information.