• Title/Summary/Keyword: 미래의도

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The Effects of Information Satisfaction on Customer's Trust and Future Behavior Intention in Open Markets (오픈마켓의 정보만족도가 고객 신뢰와 미래행동 의도에 미치는 영향)

  • Jung, Chul-Ho;Namn, Su-Hyeon
    • Management & Information Systems Review
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    • v.29 no.4
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    • pp.67-88
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    • 2010
  • The primary purpose of this study is to examine the effects of information satisfaction on customer trust and future behavior intention in open markets. Based on relevant literature reviews, this study posits three information satisfaction characteristics, that is, seller information satisfaction, product information satisfaction, and transaction procedure information satisfaction as key determinants of customer trust and future behavior intention. And then we structured a research model and hypotheses about relationship between these variables. A total 253 usable survey responses of open market users have been employed in the analysis. The major findings from the data analyses are as follows. Firstly, all three kinds of seller information satisfaction, product information satisfaction, and transaction procedure information satisfaction have a positive influence upon customer trust. Secondly, customer trust have very significantly related to repurchase intention in open markets.

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A Study of the Effect between Senior Citizen Lifestyle Choice Behavior on Franchise Restaurants - Mediating Effect of Word of Mouth - (노년층의 라이프스타일과 프랜차이즈 레스토랑 선택행동의 관계 및 구전의도의 조절효과에 관한 연구)

  • Kim, Chan-Woo;Yang, Dong-Hwi
    • Culinary science and hospitality research
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    • v.22 no.5
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    • pp.106-116
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    • 2016
  • This study on the lifestyle of senior citizens measured how slection criteria affects franchise restaurant selection. Word of mouth was determined not to have a negative effect between senior citizen lifestyle and franchise restaurant selection. First, the lifestyle of senior citizens were categorized into 4 sub-variables-extroverted, open, progressive, and future-oriented -. It identified information about the properties of the choice variables franchise restaurants positively influence on the all relationships .Second, the mediating effect of word of mouth was verified form the realtionships.

The Effects of Message Framing in Public Service Advertising - Moderating Role of Temporal Distance - (공익광고의 메시지 프레이밍 효과 - 시간적 거리감의 조절효과 -)

  • Yu, Ming-Ji
    • Management & Information Systems Review
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    • v.32 no.4
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    • pp.209-225
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    • 2013
  • The effects of message framing have been major research themes in marketing and advertising field and several studies on these effects have been conducted. The purpose of this study is to examine the direct effects of public service Advertising message framing and moderating role of temporal distance. The results indicate that message types have a significant effect on message reliability and acceptance intention. In addition, temporal distance plays a significant moderating role between the message types and the dependent variable. The results of this study suggest various implications in the public service advertising area.

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UI, Supporting Old Age's Prospective Memory (노인의 미래기억을 보조하는 UI)

  • Yoon, Yong-Sik;Lee, Seung-Yong;Lee, Kyung-Soo;Yoon, Jong-Sung;Song, Sun-Mi;Oh, Chang-Young;Sohn, Young-Woo
    • 한국HCI학회:학술대회논문집
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    • 2006.02b
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    • pp.655-660
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    • 2006
  • 노인들은 연령에 따라 기억력의 저하가 일어나면서 일상생활을 영유하는데 많은 불편함을 겪고 있다. 정해진 시간에 약을 복용하는 것을 기억하거나 가스 불에 물을 끊인 후 끄는 것을 기억하는 것 등 의도한 행위를 실제로 수행하거나, 진행 중인 행위와 미래에 수행하여야 할 행위 등을 기억 (미래기억; prospective memory) 해야 하는 데 부담을 갖는다. 특히 노인은 시간-의존 미래기억(time-based PM)에서 다른 미래기억보다 연령에 따른 낮은 기억 수행을 보였다. (Einstein & McDaniel, 1995) 본 논문은 인터뷰와 설문을 통해 노인의 일상생활의 패턴을 파악하고, 일상생활과 비슷한 상황에서 노인의 시간-의존 미래기억(time-based prospective memory)과 노인의 자율성(autonomy)을 높이기 위한 몇 가지 UI 방식을 알아보고자 하였다. 실험 결과, 노인 실험 참가자는 사건의존 미래기억에서 의도와 연합된 '맥락 단서'를 제시하는 방식을 더 선호하였으며, 시간의존 미래기억 실험에서는 대학생 집단보다 미래기억 수행 시 외부 도구에 대한 강한 의존도를 보였다. 이는 적절한 미래기억 보조도구가 제시된다면 더 높은 수행을 보일 수 있음을 확인하였다.

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3D프린터에 대한 기술수용모델(TAM) 검증에 관한 연구

  • Son, Sang-Gyun;Kim, Do-Hyeon
    • 한국벤처창업학회:학술대회논문집
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    • 2016.04a
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    • pp.150-153
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    • 2016
  • 본 연구의 목적은 제3의 산업혁명을 이끌고 있는 3D프린터에 대해 미래 중추적 역할을 담당할 3D프린팅 교육생의 3D프린터 사용의도를 기술수용모델(TAM)에 기반하여 검증하기 기초연구이다. 본 목적을 달성하기 위하여 서울의 3D프린팅 교육기관 교육전문가 조사를 실시하였으며, 차후 교육 대상자를 설문조사하여 3D프린터에 대한 기술수용의도를 파악하고 분석하고자 한다. 또한, 분석한 결과를 통해 미래 제조업 창업의 핵심 역할을 담당할 3D프린터 사용 활성화를 위한 연구기반을 마련하고자 한다. '3D프린팅 넥스트 레볼루션'의 저자 크리스토퍼 바넷은 언젠가는 3D프린팅이 우리의 삶을 혁명적으로 바꿀 것이라고 예상하고 있다. 3D프린터를 통해 개개인은 맞춤형 제품을 만들어 낼 것이 틀림없다. 치과 의료, 운송 및 항공, 로봇, 군용, 우주, 건축, 요리 등에서 다양하게 3D프린터를 활용한 제품들이 미래에 쏟아져 나올 것으로 예상한다. 생산의 민주화를 이끌 3D프린터는 기존 산업에 큰 기회와 동시에 위협을 주고 있다. 크라우드 및 네트워크를 통한 3D데이터 거래와 지구촌 여러 곳에 3D프린터가 활용된다면, 기존 산업에 혁명적인 변화가 있으리라 짐작된다. 전문가 인터뷰 결과를 기반으로 3D프린터 사용의도에 영향을 주는 5가지 요인으로 3D모델링 경험, 비용, 품질, 유희성, 혁신성이 나타났다. 5가지 독립변인은 TAM모델의 인지된 사용 유용성과 3D프린터에 대한 기술수용의도를 파악해 보고자 한다. 3D프린터 교육기간, 전공 및 학과, 개인의 경험과 혁신성의 차이가 3D프린터 기술수용 여부에 영향을 줄 것으로 예상된다. 서울지역 3D프린터 관련 교육기관에서 교육을 받았거나 받고 있는 학생을 대상으로 연구를 할 계획이며, 지역을 확대한 연구가 차후 필요할 것이다.

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Dimension- by-Dimension Effects of Service Quality on the Customer Relationship Quality of Internet Shopping Malls and the Moderating Role of the Length of Use (인터넷 쇼핑몰 고객관계의 질에 대한 서비스품질 차원별 영향 및 이용기간의 조절역할)

  • Quan Dong Mei
    • Journal of Distribution Research
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    • v.10 no.2
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    • pp.99-120
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    • 2005
  • First, based on extant studies in the field, the author extracts environments, general and personalized interactions between an internet shopping mall and its customers, interactions among customers, and outcomes as 5 relevant dimensions of the service quality of an internet shopping mal She derives hypotheses on the relationships between each of the service quality dimensions and each of the three components of the relationship quality, satisfaction, trust, and commitment. She also investigates the moderating role of the relationship duration defined by the length of use in the relationships. She studies the relationships among the three relationship quality components and their effects on the future intentions of relationship maintenance, too. Through a survey on college students and adult consumers, she gathers 349 qualified questionnaires. Applying regression methods on the data, she finds out that most of the relationships between each of the service quality dimensions and each of the relationship quality dimensions are statistically significant but that the strengths of relationship are quite different dimension by dimension. The moderating effect of the relationship duration is not found except one case, the relationship between general interactions and trust. The author also finds out positive relationships between satisfaction and trust between satisfaction and commitment, and between trust and commitment. Positive relationships between trust and the future intention of relationship maintenance and between commitment and the future intention are found. But the data does not reveal any statistically significant relationship beetween satisfaction and the future intention. The author provides a few implications of the research results and future research agenda.

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The Effect of User Participation on e-Loyalty (사용자 참여가 e-Loyalty에 미치는 영향)

  • Go, Mi-Hyun;Kwon, Sun-Dong
    • 한국IT서비스학회:학술대회논문집
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    • 2007.11a
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    • pp.459-464
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    • 2007
  • e-Loyalty는 인터넷 웹사이트나 커뮤니티에 대한 충성도를 의미하며, 현재의 충성도를 의미하는 밀착도(stickiness)와 미래의 충성도를 의미하는 지속적 이용 의도로 구성된다. 본 연구에서는 이러한 e-Loyalty에 영향을 미치는 주요요인으로 사용자 참여, 네트워크 효과, 사회적 영향 유용성을 선정하였다. 연구결과, 현재의 충성도인 밀착도에는 사용자 참여, 네트워크 효과, 사회적영향, 유용성이 모두 유의하게 영향을 미치는 것으로 나타났다. 그러나 미래의 충성도민 지속적 사용의도에는 사용자 참여와 유용성만이 유의한 영창을 미치는 것으로 나타났다. 이는 사용자 참여가 기업의 현재 이익을 결정하는 중요한 요인이 되기도 하지만, 지속 가능할 미래의 경쟁력을 확보하는 데에도 중요하다는 것을 시사하는 것이다. 따라서 인터넷 기반의 기업은 사용자 참여를 향상시킬 방안을 적극 모색할 필요가 있다.

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A Study on the Effect of ADHD-like Behavior and Schema of Youth Generation on the Entrepreneurial Orientation and Entrepreneurial Intention (청년세대의 주의력결핍성향(ADHD성향)과 스키마(Schema)가 기업가지향성과 창업의도에 미치는 영향에 관한 연구)

  • Kim, Young-Su;Jeong, Hoi-Do
    • The Journal of the Korea Contents Association
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    • v.19 no.3
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    • pp.635-648
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    • 2019
  • Many studies of entrepreneurship have focused on positive characteristics such as self-efficacy and self-leadership. However, recent studies are being conducted to find out effects of negative characteristics on entrepreneurship, such as ADHD-like behavior. This study investigated the impact of ADHD-like behavior on Entrepreneurial Orientation(EO) and Entrepreneurial Intention(EI). In addition, this study investigated the impact of schema related to opportunity recognition and entrepreneurial alertness on EO and EI. Data were collected from youth generation in Korea through online survey. The results show that the ADHD isn't significant for both risk-taking and innovativeness, but it has negative impact on pro-activeness. On the other hand, Schema has positive impact on all EO and EO has positive impact on EI. As a results, The higher ADHD-like behavior, the lower pro-activeness. Therefore ADHD-like behavior could lower EI through pro-activeness. However, Schema has positive impact on all EO, which has positive impact on EI.

A Study on the Construal Level and Intention of Autonomous Driving Taxi According to Message Framing (해석수준과 메시지 프레이밍에 따른 자율주행택시의 사용의도에 관한 연구)

  • Yoon, Seong Jeong;Kim, Min Yong
    • Journal of Intelligence and Information Systems
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    • v.24 no.3
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    • pp.135-155
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    • 2018
  • The purpose of this study is to analyze the difference of interpretation level and intention to use message framing when autonomous vehicle, which is emerging as the product of 4th industrial revolution, is used as taxi, Interpretation level refers to the interpretation of a product or service, assuming that it will happen in the near future or in the distant future. Message framing refers to the formation of positive or negative expressions or messages at the extremes of benefits and losses. In other words, previous studies interpret the value of a product or service differently according to these two concepts. The purpose of this study is to investigate whether there are differences in intention to use when two concepts are applied when an autonomous vehicle is launched as a taxi. The results are summarized as follows: First, the message format explaining the gain and why should be used when using the autonomous taxi in the message framing configuration, and the loss and how when the autonomous taxi is not used. Messages were constructed and compared. The two message framing differed (t = 3.063), and the message type describing the benefits and reasons showed a higher intention to use. In addition, the results according to interpretation level are summarized as follows. There was a difference in intentions to use when assuming that it would occur in the near future and in the near future with respect to the gain and loss, Respectively. In summary, in order to increase the intention of using autonomous taxis, it is concluded that messages should be given to people assuming positive messages (Gain) and what can happen in the distant future. In addition, this study will be able to utilize the research method in studying intention to use new technology. However, this study has the following limitations. First, it assumes message framing and time without user experience of autonomous taxi. This will be different from the actual experience of using an autonomous taxi in the future. Second, self-driving cars should technical progress is continuing, but laws and institutions must be established in order to commercialize it and build the infrastructure to operate the autonomous car. Considering this fact, the results of this study can not reflect a more realistic aspect. However, there is a practical limit to search for users with sufficient experience in new technologies such as autonomous vehicles. In fact, although the autonomous car to take advantage of the public transportation by taxi is now ready for the road infrastructure, and technical and legal public may not be willing to choose to not have enough knowledge to use the Autonomous cab. Therefore, the main purpose of this study is that by assuming that autonomous cars will be commercialized by taxi you can do to take advantage of the autonomous car, it is necessary to frame the message, why can most effectively be used to find how to deliver. In addition, the research methodology should be improved and future research should be done as follows. First, most students responded in this study. It is also true that it is difficult to generalize the hypotheses to be tested in this study. Therefore, in future studies, it would be reasonable to investigate the population of various distribution considering the age, area, occupation, education level, etc. Where autonomous taxi can be used rather than those who can drive. Second, it is desirable to construct various message framing of the questionnaire, but it is necessary to learn various message framing in advance and to prevent errors in response to the next message framing. Therefore, it is desirable to measure the message framing with a certain amount of time when the questionnaire is designed.