• Korean journal of communication and information
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• v.79
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• pp.226-259
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• 2016

Drawing on the autonomist Marxist concepts of 'social factory', 'immaterial labour', and 'precarity', this paper discusses the changed nature of labour, life and social relations in contemporary informational capitalism. More specifically, it first traces back to the early autonomist (operasimo) theories of 'social factory' and 'class composition' and then discusses how these earlier theories were developed into the concept of 'immaterial labour' by a group of later autonomist theorists such as Paolo Virno, Maurizio Lazzarato, Micheal Hardt, and Antonio Negri. Then, it reviews how the concept of immaterial labour was taken up to understand the nature of labour in digital economy within the tradition of Cultural Studies, closely intersecting with the critiques of 'creative labour'. Finally, it discusses how the changed nature of labour is interrelated with the neoliberal labour forces transformations such as casualization of employment and increasing insecurity in employment and life, which the autonomist explores with the concept of 'precarity', the material condition of immaterial labour.

• Journal of Digital Convergence
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• v.18 no.12
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• pp.497-505
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• 2020

As social interest in emotional labor grows, there are many related studies in progress in recent times. However most of the studies are focused on preventing harmful effects of emotional labor or seeking effective follow-up measures from the service provider's point of view. For this reason, with focusing on the bank teller service which is one of most representative face-to-face emotional labor, this study was progressed to suggest improvement measures by identifying and analyzing the current status of visual installations at the work space for awareness improvement of emotional labor from the customer's point of view. To this end, after a prior study, an field survey of 10 banks in the first financial sector was conducted to draw out problems and finally propose improvement directions with four aspects in link with the problems presented. This study is expected to have meaning in terms of securing diversity in emotional labor related research.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.07a
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• pp.555-557
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• 2021

스마트폰이 널리 보급되면서 QR코드는 새로운 트렌드로 주목받고 있다. 많은 기업에서 QR코드를 활용하여 마케팅을 하고 있으며 QR코드는 사람들에게 친숙한 이미지가 되었다.. 이에 본 논문에서는 기존의 기업에서 서비스중인 인터폰을 통한 종업원과 소비자의 주문 구조방식의 Drive-Thru가 아닌 QR코드를 활용한 비대면 주문방식의 Drive-Thru 제공을 목적으로 한다. 이러한 서비스를 통하여 기존의 Drive-Thru를 이용 시 불편했던 의사소통, 정보부족을 소비자에게 효과적인 서비스로 제공할수 있고 기업에서는 기존의 Drive-Thru에 배치되어 있던 노동력을 효율적으로 사용하여 능률을 증가시킬 수 있는 기대효과를 가진다.

• Journal of Korea Game Society
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• v.19 no.1
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• pp.121-134
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• 2019

This article examines technological innovation's impact on the game production field and on the developers' subjectivity and labor. It focuses on the appearance of the new stage of digitalization via mobile devices during the period when the leading sector of game industry rapidly shifted to Mobile games. Though the in-depth interview with the game developers, this article explores the changes in organizational and management approaches and in the developers' experience and perception of their labor. Given the serious shortage of the related literature, I believe this analysis could provide a new perspective in understanding the gameswork of specific time and location.

• Broadcasting and Media Magazine
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• v.9 no.2
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• pp.31-38
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• 2004

이 글은 지난 4월 27일부터 5월 6일까지 스위스, 독일, 핀란드를 방문하고 현지의 이동/휴대방송 실태를 조사한 것을 기초로 하고 있다. 현재 우리나라가 추진하고 있는 지상파이동멀티미디어 도입정책이 간과하고 있는 중요한 기술적인 고려사항을 함께 고민할 수 있는 실질적인 정보를 확인할 수 있다는 차원에서 시사하는 바가 크다. 이번 현지 조사에는 전국언론 노동조합을 비롯하여 정보통신부, 방소위원회등 디지털 TV논쟁의 주요당사자들이 참여하는 형식을 띠고 있다는 차원에서도 큰 의미가 있다. 이미 일부 언론에서는 정부가 현재의 지상파DMB와 더블어 DVB-H도 이동 휴대수신 기술표준으로 병행하겠다는 입자을 밝히고 있고 방송위원회도 이를 깊이 검토하고 있다. 이글은 일조으이 '과거열상태'로 전개되고 있는 우리나라의 지상파이동멀티미디어를 되짚어보고 DVB-H의 현재 진행 사하을 가김없이 현지에서 확인한 사실 들로 구성해보고자 한다. 조사단이 중점적으로 검토한 사항은 크게 4가지로 분류할 수 있다. DVB-H의 기술표준 개발현황, 사용화 가능 시기, 지적재산권 문제, 국가별 DVB-H 채택전망과 지상파 DAB 방송실태이다. 본 고에서도 이와 같은 분류로 실태조사 결과를 기술하고자한다.

• 월간산업보건
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• s.387
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• pp.62-63
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• 2020

망하기 일보 직전의 동물원을 살려라! 영화 <해치지않아>는 동물원 '동산파크'에 야심차게 원장으로 부임하게 된 변호사 '태수(안재홍 분)'와 동물 탈을 쓰고 동물로 위장근무하게 된 직원들의 기상천외한 미션을 그린 이야기다. 영화 속 인물들처럼 10kg 안팎의 무게에 달하는 탈을 쓰고 일하는 건 쉽지 않다. 특히나 한여름에는 온열질환에 시달리기 십상이다.

• Korean journal of communication and information
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• v.62
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• pp.264-285
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• 2013

The goal of the study is to analyze some structural issues of e-sport industry which has rapidly developed since 2000. Most of the previous studies regarding e-sport dealt with e-sport in terms of industrial prospect and economic values. In this study, we attempted to focus on employees of the field using in-depth interview method. Research findings show that there were several reasons for younger workers to early enter into the industry such as individualized labor market of post-modern era, growth of IT industry, and diversion of related occupational categories. The development of e-sport industry was possible with the youth' passion for the industry. However, their labor so called "professional" is vulnerable without systematic structure for them. This indicates that industrial prospect of e-sport industry and business models are not healthy. In addition, some implications of the findings were discussed.

• Journal of Digital Convergence
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• v.13 no.11
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• pp.365-371
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• 2015

This experimental research explores the effect of the movie that can be classified as non-news media on viewers' political and social attitude on the theoretical basis of priming effect, focused on the movie 'cart' that deals with non-regular workers' labor movement. For this experimental research, one group of subjects composed of university students were exposed to movie 'cart', and the other not to the movie. After watching a movie, each group of subjects responded to questions that are designed to measure the seriousness of non-regular workers' problem, the necessity of labor movement, support of opposition party, support of the current government. This research found that subjects exposed to the movie 'cart' consider non-regular workers' problem more serious and supports opposition party more positively than subjects not exposed to movie 'cart.' However hypotheses that expected the positive support of treated subjects on labor union and less positive support of treated subjects on current government were rejected.

• The Journal of the Korea Contents Association
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• v.20 no.2
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• pp.607-625
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• 2020

This research tries to examine the possibility of non-regular workers' electronic panopticon experience and the possibility of secularization, and get which meaning of life through that. Seven participants were selected for this Ethnography Research; Five young workers and two self-employees. The research is as follows. First, the media system and medium such as the smartphone and social media operate as the electronics panopticon device which constantly being watched. Second, this kind of electronics panopticon experience tries to observe the discipline of itself and experiencing de-extermination which lost its diversity by intended to internalize the actions demanded by the employer. Finally, the participants performed secularization by resisting power devices through smart devices and media and seeking workers' rights and interests through the community. Therefore, this research confirms the media could function as electronic panopticons device and as a device for the possibility of secularization.

• Korean journal of communication and information
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• v.57
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• pp.69-83
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• 2012

This paper attempts to explore the development of the media labor movement and its tasks. Due to the unique characteristics of information delivered by media, the media labor movement under the authoritarian regime was oppressed and regulated by the government. As democratization has proceeded, the state's oppression and regulation of media has been weakened. However, media workers should wage the struggle for union recognition and independence of editorship simultaneously. Because media unions as labor market organizations also seek for job security and wage increase, we need to understand both political dimension and economic dimension of union activities in media industry. While state's control over media has been diminished in the late 1900s, competition in media industry has been intensified. As small number of media corporations monopolizes the media market, the ecology of media has been completely transformed. Unions in media industry should respond to the change of the media ecology and should build solidarity among media workers at the same time. The achievement of the public nature of media as a part of democratization and building union federation of media industry as a response to the marketization of media still remain as an epochal task for media unions. Like the case of "Hope Bus" in the strike in Hanjin Heavy Industrial Corporation, solidarity between citizens and striking workers should be strengthened.