• Title/Summary/Keyword: 매개화

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An Empirical Study on the Effects of Emotional Labor on Job Burnout and Customer Orientation -Focused on Online Shopping Mall Call Center Counselor- (감정노동이 직무소진과 고객지향성에 미치는 영향에 관한 실증연구 -온라인쇼핑몰 콜센터 상담사를 중심으로-)

  • Lee, Byung-Kee;Yang, Dong-Woo
    • The Journal of the Korea Contents Association
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    • v.19 no.4
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    • pp.621-637
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    • 2019
  • This study verifies the impact of emotional labor of online shopping mall call center counselor on customer orientation and the medium effect of job burnout. The study targets call center counselors from four companies that operate online shopping malls, and 271 copies are used for final data analysis. The results are as follows. First, deep action, a subfactor of emotional labor, has shown to have a significant positive effect on customer orientation. Second, the deep action of emotional labor has shown to have a negative effect on depersonalization and reduced personal accomplishment, while the surface action has a positive effect on job exhaustion and depersonalization. Third, deep action of emotional labor is found to increase customer orientation through depersonalization and reduced personal achievement, which are sub-factors of job burnout, while surface action of emotional labor is mediated by depersonalization, lowering customer orientation. The results of this study confirm that it is necessary to increase deep action and reduce job burn-out in order to improve customer orientation. Also, it is meaningful that the study verifies the role and the mediating effect of job burn-out.

A Study on the Determinants of Business Performance of Agricultural Firms with the Digital Agriculture -Focused on Moderating Effect of Finance Support Program- (디지털농업화에 따른 농업경영체의 기업성과 결정요인에 관한 융복합 연구 -재정지원 프로그램 활용의 조절효과 중심으로-)

  • Choi, Sunju;Heo, Chul-Moo
    • Journal of Digital Convergence
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    • v.20 no.2
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    • pp.225-239
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    • 2022
  • This study investigated the effect of digital agriculturalization factors on business performance with the use of financial support as a moderating variable for agricultural firm workers. The factors of digital agriculture were divided into digital technology innovation orientation, administration innovation orientation, healthiness of ecosystem and entrepreneurship orientation, and business performance was set as a dependent variable. 212 questionnaires collected from workers in agricultural businesses located across the country were used for empirical analysis. Analysis results using SPSS v22.0 and Process macro v3.4 are as follows: First, digital technology innovation orientation, administration innovation orientation, and entrepreneurship orientation have a significant effect on business performance, and the effect of ecosystem health on business performance is appeared to be insignificant. Second, the use of financial support was found to significantly moderating the relationship between digital technology innovation orientation and business performance, entrepreneurship orientation and business performance. On the other hand, it was found that the relationship between operational innovation orientation, business performance, and healthiness of ecosystem and business performance were not significantly moderated In addition, as a follow-up study, a study on the mediation model formed by the discovery of mediators and a study for a moderated mediation analysis through a conditional process model with additional mediators are required.

Reviews in Medical Geography: Spatial Epidemiology of Vector-Borne Diseases (벡터매개 질병(vector-borne diseases) 공간역학을 중심으로 한 보건지리학의 최근 연구)

  • Park, Sunyurp;Han, Daikwon
    • Journal of the Korean Geographical Society
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    • v.47 no.5
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    • pp.677-699
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    • 2012
  • Climate changes may cause substantial changes in spatial patterns and distribution of vector-borne diseases (VBD's), which will result in a significant threat to humans and emerge as an important public health problem that the international society needs to solve. As global warming becomes widespread and the Korean peninsula characterizes subtropical climate, the potentials of climate-driven disease outbreaks and spread rapidly increase with changes in land use, population distributions, and ecological environments. Vector-borne diseases are typically infected by insects such as mosquitoes and ticks, and infected hosts and vectors increased dramatically as the habitat ranges of the VBD agents have been expanded for the past 20 years. Medical geography integrates and processes a wide range of public health data and indicators at both local and regional levels, and ultimately helps researchers identify spatiotemporal mechanism of the diseases determining interactions and relationships between spatial and non-spatial data. Spatial epidemiology is a new and emerging area of medical geography integrating geospatial sciences, environmental sciences, and epidemiology to further uncover human health-environment relationships. An introduction of GIS-based disease monitoring system to the public health surveillance system is among the important future research agenda that medical geography can significantly contribute to. Particularly, real-time monitoring methods, early-warning systems, and spatial forecasting of VBD factors will be key research fields to understand the dynamics of VBD's.

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The Influence of Mediating Effects of Social Capital on Social Entrepreneurship (사회적 기업가정신에 대한 사회적 자본의 매개효과가 사회적 성과에 미치는 영향)

  • Kim, Hyung-Ju;Jeon, In-Oh
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.12 no.5
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    • pp.55-66
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    • 2017
  • The purpose of this study is to examine whether the social capital supported by social enterprises play a role in ensuring self-sustaining and sustainable growth, and to examine whether the mediating effect of social capital have a central effect on social performance. The results of this study are as follows: Innovation and orientation-to-social-value of social entrepreneurship have positive effects on structural capital, and positive influence on cognitive capital and relational capital, but innovation only has no effect. In addition, social entrepreneurship is partially mediated by structural capital. In the mediating effect between social entrepreneurship and cognitive capital, only the risk-taking and the orientation-to-social-value have a partial mediation effect on cognitive capital. However, only the initiative of relational capital was found to have a full mediating effect. And social capital has a positive effect on social performance as a whole. In conclusion, considering that the realization of economic purpose and other social purpose of social enterprises will help to develop and create jobs in the local community, and that they are engaged in business activities in a poor management environment, to provide policy support for inducing high value-added industries through industry-specific collaborations.

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A discursive approach to analysis of definition of graph in first year middle school textbooks (담론적 관점(discursive approach)에서 중1 수학 교과서의 그래프 정의 분석)

  • Kim, Won;Choi, Sang-Ho;Kim, Dong-Joong
    • Communications of Mathematical Education
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    • v.32 no.3
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    • pp.407-433
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    • 2018
  • In order to analyze textbooks from a discursive approach, the purpose of this study is to structuralize an analytic framework based on previous literature review and apply it to analyzing the meanings and their syntheses developed by words and visual mediators appeared in the definition of graph in first-year middle school textbooks. The discursive approach consists of the communicational approach developed by Sfard(2008) and the systemic functional linguistics developed by Halliday(1985/2004). In this study, ideational meta-functions for ideational meanings and interpersonal meta-functions for interpersonal meanings were employed to analyze the meanings produced by words and visual mediators in textbooks, whereas textual meta-functions for textual meanings were used for analyzing the synthesized relationships between words and visual mediators. Results show that first, density in mathematical discourse was very high and subjects in mathematical activities were ambiguous in the ideational meanings of words, and behavior aspect was more emphasized than thinking aspect in the interpersonal meanings of words which request student participations. In the case of ideational meanings of visual mediators, there was a lack of narrative diagrams, whereas there were qualitative differences in the case of offer. Second, there was a need for promoting a wide range of diverse synthetic relationships between words and visual mediators for developing enriched mathematical meanings through the varying uses like specification, explanation, similarity, and complement. These results are so important that they provide a new analytic framework from a discursive approach to textbook analysis because not only words, but also visual mediators are analyzed as tools for producing meanings in mathematics textbooks and their synthetic relationships are also examined.

Automatic Selection of Optimal Parameter for Baseline Correction using Asymmetrically Reweighted Penalized Least Squares (Asymmetrically Reweighted Penalized Least Squares을 이용한 기준선 보정에서 최적 매개변수 자동 선택 방법)

  • Park, Aaron;Baek, Sung-June;Park, Jun-Qyu;Seo, Yu-Gyung;Won, Yonggwan
    • Journal of the Institute of Electronics and Information Engineers
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    • v.53 no.3
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    • pp.124-131
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    • 2016
  • Baseline correction is very important due to influence on performance of spectral analysis in application of spectroscopy. Baseline is often estimated by parameter selection using visual inspection on analyte spectrum. It is a highly subjective procedure and can be tedious work especially with a large number of data. For these reasons, it is an objective and automatic procedure is necessary to select optimal parameter value for baseline correction. Asymmetrically reweighted penalized least squares (arPLS) based on penalized least squares was proposed for baseline correction in our previous study. The method uses a new weighting scheme based on the generalized logistic function. In this study, we present an automatic selection of optimal parameter for baseline correction using arPLS. The method computes fitness and smoothness values of fitted baseline within available range of parameters and then selects optimal parameter when the sum of normalized fitness and smoothness gets minimum. According to the experimental results using simulated data with varying baselines, sloping, curved and doubly curved baseline, and real Raman spectra, we confirmed that the proposed method can be effectively applied to optimal parameter selection for baseline correction using arPLS.

Relationship Between Collegiate Student Exercise Intention and Leisure-Time Physical Activity: The Mediating Role of Action and Coping Planning (대학생들의 운동의도와 여가시간 신체활동 간의 관계에서 극복계획과 실행계획의 매개역할)

  • Kim, Boram;Cheon, Sung Hyeon
    • 한국체육학회지인문사회과학편
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    • v.58 no.1
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    • pp.217-228
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    • 2019
  • The purpose of this study is to test the mediating effect of coping plan and action plan in the relation between leisure-time physical activity(LTPA) intention and exercise behavior and to extend the literature in theory of planned behavior. We examined the mediating role of implementation plan-namely coping plan and action plan in the effect of intention to physical activity on exercise behavior. To attain the goal of study, we asked collegiate students (n=253; male=118, female=105) report their intention toward LTPA, coping plan, action plan, and self-reported exercise behavior. Collected data was analyzed using statistical program software (i.e., SPSS, AMOS) for SEM and mediation analyses. The results revealed that intention toward LTPA was positively related to implementation plan (coping plan and action plan) and exercise behavior. Collegiate students' intention toward LTPA positively predicted their exercise behavior mediated by implementation plans. Specifically, LTPA intention among collegiate students predicted their exercise behavior via coping plan and action plan. The findings showed that coping plan and action plan partially mediated in the relation between LTPA intention and exercise behavior. In conclusion, students' intention to be getting physical active in leisure-time physical activity explains lifetime physical activity or the level of recent exercise behavior possibly via coping plan (e.g., how to overcome barriers to exercise) and action plan (e.g., when and where I exercise and get physically active). The conceptualization of coping plan and action plan in implementation plans and test of its model better to explain the intention-behavior gap would help exercise instructors or practitioners effectively develop their plans and strategies toward targeted exercise behavior.

Pollination Effect and Nesting Behavior of Osmia cornifrons on 'Hongro', Early and 'Fuji', Late-season Apple Cultivars (중생종 '홍로'와 만생종 '후지'사과에서 머리뿔가위벌(Osmia cornifrons)의 영소활동 특성과 화분매개효과)

  • Lee, Kyeong Yong;Lee, Jung Ae;Yoon, Hyung Ju
    • Korean journal of applied entomology
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    • v.60 no.1
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    • pp.123-133
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    • 2021
  • In order to use Osmia cornifrons more effectively in apples, we investigated the pollination effect and nesting activity of O. cornifrons on 'Hongro', the middle-season cultivar, and 'Fuji', the late-season cultivar. There was a significant difference in the nesting activity and pollination effect of O. cornifrons depending on the apple cultivar. The nesting activity, rate of trap nesting, and reproduction in 'Fuji' were 2.5, 1.5, and 3.8 times greater than in 'Hongro', respectively. The pollination effect according to cultivar 'Fuji' was 1.6 times greater than that of 'Hongro' in the central fruit set. In terms of the quality of fruit, the asymmetry index of 'Fuji' was 2.5 times lower than that of 'Hongro', and the number of apple seeds of 'Fuji' was 1.9 times greater than that of 'Hongro'. The main reason for this result was the air temperature. The activity of O. cornifrons was most affected by air temperature (R2 = 0.578). It is expected that the nesting activity and pollination effect are great in 'Fuji' (17.4-24.1℃) when the temperature during the blooming period is higher than that of 'Hongro' (12.5-20.2℃). Our study provides important information on stable apple production for apple cultivators, and can be used as an evidence for changes in flora and insect fauna caused by climate change.

Isogeometric Shape Design Optimization of Structures Subjected to Design-dependent Loads (설계 의존형 하중 조건을 갖는 구조물의 아이소-지오메트릭 형상 최적설계)

  • Yoon, Min-Ho;Ha, Seung-Hyun;Cho, Seon-Ho
    • Proceedings of the Computational Structural Engineering Institute Conference
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    • 2009.04a
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    • pp.412-415
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    • 2009
  • 본 논문에서는 등기하 해석법을 이용하여 설계 의존형 하중조건을 갖는 구조물에 대한 형상 최적설계 를 수행하였다. 유한요소 기반 형상 최적설계는 설계영역 매개화에 어려움이 있으나 등기하 해석법은 NURBS 기저 함수와 조정점을 이용함으로써 기하학적 표현이 용이하다는 장점을 가지고 있다. 기하학적으로 정확한 모델은 응답 및 설계민감도 해석에 사용되며, 설계구배 기반의 최적화에 있어서 중요한 역할을 한다. 하중조건이 설계영역의 변화에 따라 변하는 최적설계 문제에서 경계에서 설계민감도가 부정확한 경우, 설계공간에서 최적설계가 균일한 수렴성을 갖기 어렵다. 즉 유한요소법을 이용한 형상 최적설계에서 설계 의존형 하중조건을 갖는 문제를 푸는 경우, 최적설계를 진행할 때 변하는 경계의 부정확성 때문에 정확한 설계민감도를 얻기가 어려운 점이 있다. 본 논문에서는, 엄밀한 기하형상을 표현하는 등기하 설계민감도를 활용한 형상 최적설계 기법이 설계 의존형 하중조건을 갖는 문제에서 좋은 결과를 제시함을 확인하였다.

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Interpolator Design for Cubic Parallel Manipulator (육면형 병렬공작기계의 보간기 설계)

  • Kim, H.;Hong, D.;Choi, W. C.;Song, J.-B.
    • Proceedings of the Korean Society of Precision Engineering Conference
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    • 2001.04a
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    • pp.492-495
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    • 2001
  • In order to utilize a parallel machine tool for CAM system, the development of adequate interpolator is necessary. This paper presents a quintic B-spline interpolator with algorithm of limiting maximum interpolation error. The favored property of near arc-length parametrization in the curve representation is used in the implementation of the reference command generation. Then, this interpolator is applied to cubic parallel manipulator to show its validity.

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