• Convergence Security Journal
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• v.14 no.3_2
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• pp.71-81
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• 2014

The purpose of this research is to find out the relationship among the quality of service, the satisfaction of service and the satisfaction of life in public security of Police. This research made by Final Judgment based on Seoul Citizens living in Seoul as a focus group, total number of citizens for final analysis is 491. The research consists of 60 questionnaires shows frequency analysis, factor analysis, reliability analysis, multiple regression, path analysis by SPSSWIN 18.0 and reaches the following. The reliability of the survey showed a Cronbach's ${\alpha}$ value of over 0.607. results; First, the quality of service in public security of Police in fluences the satisfaction of service. Second, the quality of service in public security of Police in fluences the satisfaction of life. Third, the satisfaction of service in public security in fluences the satisfaction of life. Fourth, the quality of service in public security of Police in fluences the satisfaction of service in public security and the satisfaction of life directly and indirectly.

• Journal of Industrial Convergence
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• v.21 no.10
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• pp.37-45
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• 2023

The purpose of this study is to provide basic data to increase life satisfaction of middle-aged people by verifying the influence relationship between appearance satisfaction and life satisfaction and the mediating effect of interpersonal relationships. The subjects of the survey were middle-aged people aged 50 to 64, and data were collected through online and offline surveys for 10 days from August 15, 2021, focusing on the metropolitan area. Frequency analysis, descriptive statistics analysis, correlation analysis, PROCESS MACRO Model Number 4, and Bootstrapping were conducted using statistical programs SPSS WIN 25.0 and PROCESS MACRO. The results of the study showed that first, the appearance satisfaction of the middle-aged had a positive (+) effect on life satisfaction. Second, interpersonal relationships had a partial mediating effect. Based on the results, it is meaningful in that it presented practical and policy suggestions that can increase appearance satisfaction and interpersonal relationships in improving life satisfaction of middle-aged people.

• The Journal of Korean Association of Computer Education
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• v.16 no.5
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• pp.59-68
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• 2013

The purpose of this study is to analyze the satisfaction and effective variables in online learning for low-income students. An Web-survey was conducted to measure its satisfaction and effectiveness. 285 students participated in the study. T-test and ANOVA were used to analyze the data. The result of satisfaction was fairly positive. In addition, there were differences in effectiveness. In specific, the each group of female, elementary school, higher level of achievement, and higher level of self-regulated learning group students showed higher satisfaction than the others. Suggestions and future research are discussed.

• Journal of the Korean Society of Clothing and Textiles
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• v.25 no.9
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• pp.1614-1620
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• 2001

본 연구의 목적은 의류학 관련 전공에 대한 학생들의 전공 만족도에 영향을 주는 결정변인을 조사하는데 있다. 조사대상은 의류학 관련학과를 전공으로 하는 국내 2년제 및 4년제 10개 대학의 재학생으로, 총 690부의 설문자료가 최종 통계분석에 사용되었다. 분석은 Lisrel을 이용하여, 학생들의 전공 만족도의 결정 변인과 구조적 모형을 조사하였다. 그 결과, 학문적 경쟁력과 전공에 대 한 적성 및 흥미가 가장 중요한 전공 만족도의 결정 변인으로 밝혀졌으며, 기타 만족도 변인인 시설 및 장비, 취업, 학생활동 관여도, 사회적 유대감등은 전공 만족도에 직접 영향을 미치는 것이 아니라, 학교 만족도를 통해 간접적인 영향을 미치는 것으로 나타났다.

• Korean Journal of Social Welfare Studies
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• v.42 no.1
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• pp.151-177
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• 2011

With the expansion of Voucher program, academic and practical concerns of performance evaluation of voucher service has been more emphasized. Accordingly, client satisfaction survey are expanding these days, but the study of client satisfaction as a performance indicator aimed at service client has not been yet conducted systematically. The purpose of this study is to develop Satisfaction Index, targeting at client of community-development voucher program in Community Service Investment Project conducted by the Ministry of Health and Welfare. Data were collected from 1800 client of community-development voucher program. This study summarized theoretically many kinds of satisfaction measurement and composed the Satisfaction Index reflecting characteristics of Voucher. By the item analysis and reliability analysis, the element satisfaction was identified as homogeneous items. General satisfaction were obtained using element satisfaction and overall satisfaction, it was found to be valid through the evaluation of convergent and discriminant validity as a tool for satisfaction. This study suggest using the '1step weighted approach' than '2step weighted approach' having weakness of complex overlapping manner.

• Journal of Korean Society of Transportation
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• v.33 no.4
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• pp.368-378
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• 2015

This study aims to analyse the differences of job satisfaction in road freight transportation industry workers by different types of employment. The researchers utilized reliability test and factor analysis to estimate the validity and feasibility of the questionnaire. Multivariate analysis of variance (MANOVA) was also applied to assess the differences of job satisfaction level by different employment types. The results of reliability test and factor analysis clearly show that questionnaire samples are reliable and feasible. The multivariate analysis of variance result shows statistical insignificance in the level of job satisfaction between part-time workers and special type ones. On the other hand, there was a significant difference between full-time workers and those in other types of employment. The significant variables such as income, welfare, and working hour, etc were discovered.

• Korean Security Journal
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• no.50
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• pp.119-141
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• 2017

The purpose of this study is to analyze the longitudinal causal relationship between organizational commitment and job satisfaction, focusing on security related workers. For this purpose, the Korean Labor and Income panel data were classified into security employees. Data were analyzed using SPSS 18.0 and AMOS 20.0, and validity and reliability analysis were conducted before hypothesis testing. The results of the analysis show that organizational commitment at time t-1 has a positive effect on organizational commitment at time t, and that job satisfaction at time t-1 has a positive effect on job satisfaction at time t Respectively. The results of this study are as follows: 1) The organizational commitment has a significant effect on the job satisfaction. 2) The effect of job satisfaction on organizational commitment was also significant 3) The cross-lagged coefficients show that organizational commitment precedes job satisfaction and serves as a predictor

• Korean Journal of Social Welfare Studies
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• v.43 no.2
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• pp.267-293
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• 2012

The purpose of this study is to investigate the effect of educational satisfaction on project effectiveness, and the mediating effect of participation satisfaction between educational satisfaction and project effectiveness of employment promotion project for the elderly. The data were Research of the aged joining employment promotion project for the elderly made by Korea Labor Force Development Institute for the Aged in 2010 and the total subject was 1220. Descriptive analysis, correlations analysis, and the multiple regression analysis for research model test were used. Additionally, Sobel test was used to verify the significant mediating effect. Results were obtained in this study as the educational satisfaction have significant effects on participation satisfaction. And the mediating effect of educational satisfaction on project effectiveness is statistically significant. Based on the findings, in order to increase project effectiveness, we need to realize the importance of education for the aged joining employment promotion project for the elderly, and consider the participation satisfaction.

• Proceedings of the Korea Contents Association Conference
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• 2015.05a
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• pp.247-248
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• 2015

본 연구는 항공사 브랜드 자산의 중요도와 만족도 차이를 중심으로 실증 분석하여 항공사 브랜드 자산 경영에 도움이 되고자 하였다. 항공사 브랜드 자산의 IPA 분석과 대형 항공사와 저비용 항공사의 브랜드 자산 구성요소의 GAP 차이 분석을 통해 항공사 브랜드 자산에 대한 전략을 제안한다. 연구 결과에 따르면 항공사 이용객들은 가격과 직원의 친절성을 가장 중요하게 생각하고 있으며 직원의 친절성에는 만족하고 있으나 가격에서는 만족하고 있지 않는 것으로 나타났다. 연구 결과 향후 항공사는 환경 변화에 적응하여 가격 전략의 변화를 시도하고 그에 따른 다양한 노력과 투자를 하여야 할 것이다.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2015.05a
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• pp.884-885
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• 2015

기업이나 기관들의 효율적인 성과관리를 위해서는 고객이 원하는 서비스 요소를 추론하여 제공하고 그 결과를 평가하여 지속적으로 서비스품질을 향상 시킬 수 있도록 해야 한다. 이를 위한 중요한 요소는 고객 만족도의 정확한 피드백인데 우리나라에는 고객 만족도 측정에 대한 정량적이고 표준화된 시스템이 부족한 상황이다. 본 연구에서는 고객만족도를 효율적으로 평가할 수 있는 표준화된 설문분석시스템을 제안한다. 서비스나 상품별로 품질요인에 따른 설문을 생성하고, 계약이나 예약내역 및 일정 관리 하고, 서비스 진행 중 모바일을 통한 실시간 설문 조사와 사후 온라인을 통한 설문 조사를 실시한다. IPA분석, 상관요인분석 등 다양한 분석을 통해 상품별, 서비스별로 만족도를 분석할 수 있도록 하였으며, 데쉬 보드를 통해 종합분석이 가능하도록 화면을 구성하였다.