• Journal of the Korean Society of Food Science and Nutrition
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• v.37 no.7
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• pp.942-952
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• 2008

The purpose of this research was to evaluate the quality of take-out services at restaurants in Chungbuk Province. A questionnaire survey by 450 customers who had experience in take-out service at the restaurants was conducted and 378 completed questionnaires were available for statistical evaluation. Statistical analyses were made of raw data by SAS V8.2. The scale for analyzing the importance and performance of the service quality was composed of 5-point Likert scales. The main results of this study are as follow: The quality attributes of take-out service were rearranged into four factors in terms of food, sanitation, access and service. The importance score was higher than performance score. IPA showed that 'freshness of food material', 'cleanliness and hygiene in food', 'sanitation of facilities', 'neatness of employees' and 'price in food' was included in 'focus here' area. There was significantly positive correlation between factors such as food, sanitation, access, service and overall customer satisfaction (p<.001); between factors and repurchasing intentions (p<.001); and between customer satisfaction and repurchasing intentions (p<.001). According to multiple regression analysis, 26.27% of the variance in respondents' overall satisfaction score and 9.21% of the variance in respondents' repurchasing intention score could be explained by factors such as food, sanitation, access and service.

• Journal of the Korean Society for information Management
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• v.25 no.3
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• pp.179-207
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• 2008

This study aims to propose a set of guidelines for the development of university librarians' continuing education program. It examines previous academic literature regarding such programs both in Korea and overseas, as well as the present condition and demands of Korean university librarians. A survey was conducted by systematically sampling 33.3% of all university librarians nationwide and asking about their experiences with the existing continuing education program(e. g., general satisfaction level, program topics, program administration, evaluation methods, outreach methods, reasons for participation). The survey results show that the participants: (1) had a relatively low satisfaction level; (2) strongly demand programs focusing on library promotion, management of information resources and knowledge content, and skills to adiust to the rapidly changing library environment; (3) prefer a week-long course focused on specialized subjects and skill development; and (4) cite more specialized education content, the establishment of a support system, and diversified education levels as factors that would further their interest in the continuing education program.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.7
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• pp.3112-3122
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• 2012

This study was performed to determine the job satisfaction and its association with sociodemographic and health related characteristics, job-related factors and job stress among nursing officers. The survey was administered to 350 nursing officers working at military hospitals of the ROK Armed Forces, from May 30 to June 15. The structured self-administered questionnaires were delivered and they were collected without respondents' personal information. As a results, The job satisfaction of respondents turned out to be significantly higher in the group of elder, current drunker, higher positional status, a longer job career, department of general wards, satisfied with their work, fit to the job, haven't considered quitting the job, lower job demand, higher decision latitude and higher support from supervisor. Especially, job stress is highly correlated with job satisfaction. Therefore, to initiate inner motives leading to higher job satisfaction to provide a better working environment for nursing officers, serious effort is necessary to improve the factors related with job stress.

• Land and Housing Review
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• v.4 no.1
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• pp.65-75
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• 2013

The residential environment of old and deteriorated public rental housing has been improved for preventing house deterioration through the facility improvement projects during the recent three years. The purpose of this study is to check the effect of applied facility improvement projects through a survey to residents on the significance degree of improving the residential environment and the satisfaction degree of current residential environment. Moreover, this study aims to draw out the direction of the residential environment improvement. At first, for this purpose, a survey to the residents of old and deteriorated public rental housing in the country was conducted. In addition, the mean value analysis on the satisfaction degree and significance degree was done, and the factor analysis was conducted for the distinction between types of items. As a result, 29 items of residential public space for residential environment improvement were divided into six factors and 28 items for generation of each units were divided into four factors. The mean value of the satisfaction degree and significance degree was compared. In conclusion, the design direction of environment improvement projects in the future was suggested with the result of the survey.

• The Journal of the Korea Contents Association
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• v.16 no.9
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• pp.560-568
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• 2016

In Korea, management support has been given at the government level for activities to attract foreign patients. China and Russia ranked on top of the lists for in-bound medical tourists. The purpose of this study is to examine the experiences of medical tourists in Korea, the demand for information, and the level of satisfaction regarding their experiences. 100 cases of medical tourists from China and Russia were collected through the mail survey. While Chinese used beauty, skin-care related products, Russian experienced the grocery shopping and wellness related services. Most patients from both nationalities experienced the traditional food in Korea and wanted to know about beauty products. Chinese wanted to get more information about Korean traditional food Russian. Finally, Russian showed higher overall satisfaction scores than Chinese respondents. If we reflect these results as a contents, it can be useful to attract foreign patients.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.2
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• pp.185-217
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• 2017

The purpose of this study was to investigate the status of the operation of small libraries in Seoul and to assess the perception of their importance and satisfaction. For this purpose, 861 small libraries in Seoul were surveyed on the overall operational satisfaction, operational improvement, and the importance of operation. As a result, it was discovered that there is a demand for increased operational support for small libraries, enhanced publicity, improved education and treatment of volunteers, improved quality of the book collection, and continuously improved space and facilities. Furthermore, the public and private libraries should be classified to reflect operational characteristics of the operating entity, rather than implementing the uniform budget support and guidance management.

• Journal of Korean Society of Transportation
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• v.20 no.6
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• pp.17-30
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• 2002

부산항은 컨테이너터미널 운영사별로 마케팅 전략 수립 및 마케팅 활동이 개별적으로 이루어질 뿐 항만 관련 유관기관(부산시, 부산지방해양수산청, 한국컨테이너부두공단, 부산본부세관)의 조화된 항만 마케팅 전략 및 역할이 수립되지 않은 상태이다. 따라서 본 연구에서는 부산항 활성화를 위한 각 주체별 활동 현황을 조사하고, 항만 이용자인 선사 및 포워더를 대상으로 마케팅 믹스(Mix, 4P: Product, Place, Price, Promotion)에 대한 설문조사를 토대로 부산항 마케팅 분석을 실시한다 이를 바탕으로 부산항이 동북아 중심항만으로 성장하는데 필요로 하는 부산항 관련 각 주체별 마케팅 관계 그리고 역할을 제시한다. IPA(Importance-Performance Analysis) 분석 결과를 살펴보면 전체 고객을 대상으로 평가했을 때 가격 믹스와 촉진믹스는 가장 중요도가 높은 것으로 분석되었으며 특히, 촉진믹스는 중요도는 매우 높으나 만족도가 낮은 것으로 분석되었다. 그러므로 마케팅 전략 수립 시 촉진 부문에도 높은 비중을 두어 선사들에게 공격적인 마케팅 활동이 요구된다고 할 수 있다. 부산항 관련 각 주체별 마케팅 역할에서 부산광역시는 부산지방해양수산청과 함께 촉진믹스에 중점을 두어야하고, 부산지방해양수산청은 촉진믹스 외에 가격믹스에서 항만 요율의 적절성과 경로믹스인 철도 수송 망의 확보가 시급한 것으로 나타났다. 한국컨테이너부두공단은 촉진믹스 외에 가격믹스에서 항만시설 사용료의 체계적인 개편이 요구되고, 터미널 운영사는 제품믹스 서비스인 공컨테이너의 효율적인 재고관리 업무서비스와 가격믹스에서 하역요율의 탄력적인 제공이 필요하다.

• Proceedings of the Korean Society of Precision Engineering Conference
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• 1993.04b
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• pp.76-80
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• 1993

절삭가공중에서 DRILL가공은 일반기계가공 공정중에 23 .approx. 25% 정도의 비율을 점우하고 있는 중요한 위치의 작업의 하나이고 또한 요구되는 정밀도를 만족하기 어렵고, 높은 생산성이 요구되는 가공법이다. 기계가공의 무인화, 자동화, 고능률화 및 정도향상 이라는 측면에서 더욱 이에 대응할 수 있는 가공방법 즉 공작물, 공구재료, 공구형상 및 절삭조건등에 걸쳐 광범위하게 연구개발 되어 져 가고 있다. 이 작업중 특히 곤란한 것은 깊은 구멍가공(DEEP HOLE DRILL)으로서 깊이/직경의 비가 극히 높은(약 5배이상) 절삭가공 의 경우에는 CHIP의 배출, 절삭날부의 윤활, 공구의 진동등의 문제로 인하여 일반적인 절삭가공 공법으로는 가공이 여려운 경우가 많다. 본 연구는 Solid BTA Drill(Mlti-tip Drill Head with Brazed Tips)에 의하여 가공에요구되는 절삭성 분석과 절삭조건의 변화에 따른 공작물의 가공정도 즉, 가공구멍의 직경의 변화, 표면거칠기. 진원도의 변화상태 및 공구의 마모된 현상에 대하여 실험조사하여 공구에 제한된 수명을 연장하고, 제품에 요구되는 품질수준을 확보하는가에 대하여 본 실험을 통하여 분석하도록 하였다.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.34 no.1
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• pp.167-188
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• 2023

This study reviewed the current status of low-experienced teacher librarians with less than 5 years and attempted to identify their educational needs through IPA analysis, Borich Priority Formula, and The Locus for Focus Model. A survey was conducted on low-experienced teacher librarians with less than 5 years of experience to analyze their process in the pre-service teacher training and experiences before an appointment and to identify teacher librarians instructional expertise. The results of the analysis of the study are as follows. First, there was a statistically significant difference between the importance and performance in all areas of instructional expertise of low-experienced teacher librarians. Second, 'reading education-practice progress' was recognized as a 'Keep up good work' with high importance and satisfaction, and 'library-based instruction planning, progress evaluation', 'information literacy-curriculum design', and 'digital and media literacy education-progress and evaluation' were recognized as areas of 'Concentrate here' through IPA analysis. Third, In the Borich Priority Formula, 'teaching-learning evaluation', 'teaching-learning progress', and 'teaching-learning plan' in the Library based instruction area showed the highest educational needs. Fourth, the library-based instruction was shown to the high discrepancy/high importancy area as same as the Borich Proity Formula. The results of this study can provide implications for improving the instructional expertise of teacher librarians.

• Journal of Nutrition and Health
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• v.42 no.8
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• pp.770-783
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• 2009

The school foodservice was quantitatively extended by policy of government all the while. There was carried out the survey of customer satisfaction about school foodservice by the ministry of education, science, and technology since 2006 years. Therefore, the purpose of this study was to grasp an improvement of the scores of school foodservice' quality attributes and satisfaction as compared with the preceding year by respondents and school type (elementary school, middle school, and high school). An annual survey was practiced to respondents (students, parents, and faculty) on september 2007 years and 2008 years in 16 cities and provinces. The statistics was analyzed to descriptive analysis and t-test for SPSS 12.0. The scores of school foodservice' quality attributes and overall customer satisfaction were almost increased to students, parents, and faculty and especially, big elevation in middle school. There was big increased the quality attributes such as 'providing information on foodservice', 'pleasant foodservice environment', 'kindness offered by employee' in elementary school, middle school, and high school to total respondents. An overall satisfaction in school foodservice was improved from 69.2 score to 71.9 score. On students, scores of overall satisfaction was increased from 72.9 to 74.0 as students of elementary school and from 61.5 to 65.8 as students of middle school (p < .001). Therefore, for improvement and development of school foodservice, there should be a necessary for an operator of school foodservice and an office of education to make an effort.