• The Journal of the Korea Contents Association
• /
• v.11 no.9
• /
• pp.414-428
• /
• 2011

The purpose of this study was to investigate the effects of the elderly long-term care workers' job stress on psychological burnout and organizational effectiveness and the moderating role of social support. For this study, data were collected from 290 long-term caregivers from 50 in-home visitation care facilities in Seoul using structured questionnaires. Collected data were analyzed using hierarchical regression techniques. Results showed that role three job stress variables had positive effects on caregivers' psychological burnout; that two job stress variables(role ambiguity and role conflict) and psycholigcal burnout had negaive effects on caregivers' job satisfaction whereas they had positive effects on caregivers' intent to leave; that workload negatively impacted caregivers' job satisfaction but no effect on their intent to leave; and that two social support variables played moderating roles in the relationship between job stress and psychological burnout and the relationship between job stress and organizational effectiveness.

• Proceedings of the Korea Contents Association Conference
• /
• 2005.05a
• /
• pp.51-54
• /
• 2005

본 연구는 내부조직관계에서 대인신뢰를 구성원들의 상대방(부하, 동료, 상사)에 대한 능력, 상호 믿음과 지원에 기반을 두는 것으로 정의하고, 조직구성원들의 협력적 관계는 조직결과의 향상을 가져올 수 있다는 것을 가정하여, 대인간의 신뢰가 조직생산성의 향상에도 영향을 미치는지를 확인하고자 한다. 연구결과에 따르면 직무수행에 관련한 의사결정에 참여도와 성과의 피드백만족도 그리고 개방적 의사 전달에 대한 만족도가 높을수록 업무생산성이 높아진다는 것을 알 수 있었다. 특히 대인신뢰에 기반을 둔 행정조직은 또 다른 관리적 도전인 문화적 다양성의 증대와 고객기대의 충족에 대처하게 되므로, 상사와 부하간의 대인신뢰를 구축하는 것은 구성원의 직무생산성을 증대시키고 조직몰입을 강화시킬 수 있는 원동력이 된다는 것을 알 수 있었다.

• The Journal of the Korea Contents Association
• /
• v.17 no.8
• /
• pp.250-262
• /
• 2017

The purpose of this study is to explore the ways for effective operation of System of Administrative Executive Staffs(SAES) by analyzing the perception of teachers and Administrative Executive Staffs(AES). To do so, FGI was used on teachers and AES, in Gyeonggi-do. As a result, teachers and AES agreed with SAES' management and positively evaluated SAES' performance in diminishing teachers' administrative duties. AES classified methods of works-division into 'one-way', 'voluntary', 'discussion' and distinguished 'trivial-works' from 'support-teaching works'. SAES's positive outcomes were strengthening teachers' competencies, establishing AES's identity, changing school atmosphere to focused-instruction. But there were also problems as workload sharing's ambiguity, absence of system for workload-share, poor competencies of members, lack of communication among members, etc. Several ways for the successive operation of SAES are as follows; principal's understanding and positive mind on SAES, offering manual of work-division reflecting the school's real condition, teachers' consideration on AES, offering proper training by considering one's ability.

• Journal of the Korean Home Economics Association
• /
• v.48 no.10
• /
• pp.1-10
• /
• 2010

The purpose of this study was to investigate the effects of personal, family, and job characteristics on married male postal delivery workers' overall life satisfaction. For this purpose, we surveyed 263 married male postal delivery workers between October 1st to 21st, 2008, and analyzed the data with multiple regression analysis. The results of this study were as follows: First, postal workers earned a low level of income, and their quality of health was not good relative to their age. They had severe work-family conflict, but could support and communicate with colleagues well. Second, even though they felt little opportunities and difficulties in lives, they moderately satisfied with everyday lives. Third, 43% of their satisfaction was explained by personal, family, and job related variables. Levels of workfamily conflict (${\beta}=-.31^{***}$), work support with colleagues (${\beta}=.25^{***}$), family sharing time (${\beta}=.14^*$), and health (${\beta}=.12^*$) were especially important variables affecting their satisfaction.

• The Journal of the Korea Contents Association
• /
• v.5 no.6
• /
• pp.264-272
• /
• 2005

It is generally defined that the trust between members are relayed on the belief of ability and support. The purpose of this study is to make sure that participative decision making effects on productivity of group based on that cooperative relationship could bring the productive improvement. As the results, we could figure out that satisfiable rate of performance feedback and open communication are related with the productivity Especially, an administrative group based on the mutual trust, can meet the level of customer's satisfaction and cultural multiplicity. Setting up the mutual trust is to maximize the ability of members and to derive the motivation of working concentration.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.19 no.1
• /
• pp.486-496
• /
• 2018

Customer incivility is an important stress factor employees performing service tasks, and this is equally true for employees who perform civil affairs services. The purpose of this study is to investigate the negative effects of adverse customer behavior and ways to reduce it. This study adopts the Conservation of Resource (COR) theory in order to examine customer incivility. This study predicts that customer incivility will negative emotions and eventually lead to emotional exhaustion in employees. We also predict that social support (organizational support, supervisor support, coworker support) perceived by employees would moderate the relationship between customer incivility and negative emotions. This study is based on 481 questionnaires collected from public officials. The results are as follows: First, customer incivility causes negative emotions. Second, negative emotions mediate the relationship between customer incivility and emotional exhaustion. Third, the relationship between customer incivility and negative emotions showed moderating effects on the perception of organizational support which is one of three types of social support. Based on the results of this study, implications, limitations, and future direction of research are suggested.

• Journal of the Korean Society of Food Science and Nutrition
• /
• v.44 no.12
• /
• pp.1881-1894
• /
• 2015

The objective of this study was to provide information on difficulty of performing tasks, degree of task satisfaction, job satisfaction, organizational commitment, and turnover intention as well as investigate correlations among these factors. Data were collected on employees working at Centers for Children's Foodservice Management, which had been operating for over 6 months until December 2013. The recruitment period was from December 16, 2013 to January 30, 2014. A total of 228 employees (79.7%) participated in the study, and 227 completed questionnaires were analyzed. Statistical analyses were performed on the data utilizing the SPSS V20.0 and AMOS V21.0 programs. The main results of this study were as follows: task satisfaction of employees in charge of 'visiting-teaching' for children was highest (4.24 points), whereas that of employees in charge of financial management was lowest (2.92 points). In terms of evaluation of job satisfaction factors, the score of 'co-worker' was highest (3.99 points) while that of 'payment' was lowest (2.45 points). Average scores of general job satisfaction, organizational commitment, and turnover intention were 3.56 points, 3.54 points, and 3.07 points, respectively. Job achievement was the most significant influencing factor on general job satisfaction, organizational commitment, and turnover intention. According to the path analysis results, the degree of task satisfaction affected job satisfaction. Organizational commitment had a more significant effect on turnover intention than job satisfaction and mediate both job satisfaction and turnover intention. Although employees of CCFSMs endeavor to improve the quality of child-care facility foodservice, some facilities do not. Controlling turnover intention of employees is especially critical for CCFSMs since it is important for each employees to form strong bonds with child-care facilities as well as to shorten the time required to train new employees. Thus, job satisfaction, which is related to organizational commitment and turnover intention, can be improved by considering poorly scored job satisfaction factors such as wage or workload.

• Journal of the Korean Society for Library and Information Science
• /
• v.49 no.2
• /
• pp.135-168
• /
• 2015

This study intends to design a curation system to support elementary and secondary schools for reusing and sharing instructional materials efficiently. It is proved through interviewing teachers at the chalkface that they utilize instructional materials, and there are some differences between elementary schools and secondary schools about the media for creating the instructional materials, and the purpose of using them. The functional requirements of curation system for reusing and sharing instructional materials are derived from questionnaires. The investigation of the existing curation systems was conducted to identify the strategies for policy, design, standard, and tools for effective operation of the digital curation system. The tasks and the functions of the curation system designed by reflecting the results of this study are as following. The tasks related to individual workspace include 'authentication', 'system configuration', 'registration' of created materials, 'material keeping' for the individual, and 'reusing (editing)'. The tasks related to sharing workspace contain 'receiving' for sharing, 'archiving' for accessing, 'peer evaluation', 'accessing' through the retrieval, and 'bulletin board'.

• Journal of the Korean Chemical Society
• /
• v.63 no.3
• /
• pp.166-182
• /
• 2019

This study examined teachers' difficulties that they encountered free semester science assessment and their problem solutions. Fifteen science teachers who had experiences of free semester teaching and assessment were selected by convenience sampling in this study. The participant teachers mentioned difficulties of accurate scoring in student self/peer assessment and suggested solutions of providing studetns with detailed assessment criteria and opportunities to practice assessment. The participant teachers mentioned a lack of objective assessment criteria for affective domain and suggested solutions of providing criteria prior to assessment and developing assessment framework. The participant teachers mentioned a lack of assessment tools and references for perforamnce assesement. The participant teachers mentioned difficulties of a large teacherstudent ratio for providng feedbacks to students and suggested solutions of decreasing teacher-student ratio and teaching load. The participant teachers mentioned difficulties of identifying student characteristics for assessment reporting and suggested solutions of decreaing teacher work load. The participant teachers mentioned a lack of teacher understanding of process based assessment and inactive attitude to performance assessment and suggested solutions of professional learning community and improving teacher perceptions on performance assessment. The participant teachers mentioned difficulties of a large teacher-student ratio and a lack of time for implementing assessment methods that they learned from professional development programs. With both teacher self-efforts and systematic support, these problems would be solved and success of free semester assessment would be achieved.

• Journal of the Korean Society for Library and Information Science
• /
• v.58 no.1
• /
• pp.99-122
• /
• 2024

This study investigated librarians' awareness of and demand for the librarian learning community in order to successfully introduce and operate the librarian learning community. For this purpose, an online survey was conducted targeting current librarians and a total of 474 responses were collected. The main analysis results are as follows. Firstly, librarians showed a very low awareness of the librarian learning community, while they highly evaluated the purpose and significance of such a community. Secondly, the motivations for librarians to participate in the librarian learning community were primarily focused on professional growth, solidarity with colleagues, and satisfaction of intellectual curiosity, in that order. Thirdly, the ultimate values of the librarian learning community were identified as improving library services, enhancing professionalism, fostering collaborative group exploration, sharing values and visions. Fourthly, the success factors of the librarian-learning community were ranked as follows: member voluntarism, a culture of collaboration among members, dedicated time (once a week), and a supportive environment (budget, space, etc.). On the other hand, the failure factors were identified as a lack of time due to heavy workloads, lack of member voluntarism, indifference from superiors, and insufficient support environment (budget, space, etc.). Finally, the willingness to participate is also very high. Furthermore, it was observed that there is a wide range of interests in various topics among librarians. The results of this study are expected to be useful as basic data for determining practical operation methods or selecting topics when operating a librarian learning community in the future.