• Management & Information Systems Review
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• v.35 no.1
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• pp.155-172
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• 2016

Customer participation behavior(CPB) and customer citizenship behavior(CCB) which are customers' active functions and roles implemented in service encounter contribute to the service quality. Thanks to these ideas, many researches focus on the influences of these two customers' behaviors on relational outcomes, additionally. However, when examining the characteristics of CPB and CCB, it is notable that CPB and CCB are positively influenced by relationships between customers and firms, adversely. In other words, it is necessary to find that commercial friendship representing a deep relationship can address these two customers' behaviors, as well as may influence relational outcomes. As results, intimate friendship between a customer and an encounter provider has a positive influence on CPB and CCB, expectedly. These findings show that customers having prior contacts can play active roles in a service encounter. Additionally, it is identified that CPB and CCB have positive influences on the relational outcomes such as customer cooperations. Consequently, CPB and CCB are likely to be on the loop of a relational circulation.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.10 no.6
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• pp.580-586
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• 2017

The establishment of big data service environment requires both cloud-based network technology and clustering technology to improve the efficiency of information access. These cloud-based networks and clustering environments can provide variety of valuable information in real-time, which can be an intensive target of attackers attempting illegal access. In particular, attackers attempting IP spoofing can analyze information of mutual trust hosts constituting clustering, and attempt to attack directly to system existing in the cluster. Therefore, it is necessary to detect and respond to illegal attacks quickly, and it is demanded that the security policy is stronger than the security system that is constructed and operated in the existing single system. In this paper, we investigate routing pattern changes and use them as detection information to enable active correspondence and efficient information service in illegal attacks at this network environment. In addition, through the step-by -step encryption based on the routing information generated during the detection process, it is possible to manage the stable service information without frequent disconnection of the information service for resetting.

• The Korean Journal of Archival Studies
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• no.50
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• pp.177-229
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• 2016

Archival reference service is the ultimate goal and outcome of records management. It encompasses a whole range of activities to connect records with the demands for them. Intellectual needs for records are met by the procedure of information disclosure to guarantee the people's right to know and to provide active responses to archival information needs. Thus, it is required to establish an efficient search system by unifying search tools for archives used in information disclosure and sorting out the classification systems and description items according to the archive types. The qualitative enhancement of information disclosure can be expected when there is a harmonious circulation of attributes-such as applicants, records, search tools, and information providers-for the smooth implementation of reading processes in the context of archival reference service. Therefore, the present study holds its significance in the following aspects. First, it presented a picture of pending issues and the reality of reading service processes from an internal perspective by examining the factors and characteristics that influence "reading service."Second, it demonstrated the phenomenon of close interactions among information providers, applicant, search tools, and records in the process of requesting, searching, and providing records. Third, it proposed the need for a total integrated search tool around the pending issues of reading processes at the National Archives of Korea. Fourth, it promoted an understanding of archival information utilization at the working level among information providers. Finally, it showed major differences in the quality of information provision of "reading service" according to the "perceptions" and "attitudes" of information providers.

• Journal of the Institute of Electronics Engineers of Korea SP
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• v.47 no.5
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• pp.25-33
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• 2010

Multi-media service has been changed into user based audio services, which service supports actively user's preference and interaction with the users. In the market, multi-media products which can support the highest audio-quality by using lossless audio technology have been released and object audio music which user can select the objects has been serviced. In this paper, we design user's preference information based object audio file format and audio scene description for storage and transmission media. The designed file format is designed based on MPEG-4 file format because high-quality audio codecs in MPEG-4 audio can be easily used and the track of file format can be flexibly controlled depend on the number of the instrument in music. The encoded audio data of each objects and encoded audio scene description by binary encoding that has independent track are packed in a file. The scene description for storage media is consist of full and object scene description, the scene description for transmission media has an essential description for object audio operation and a specific description for real audio sound. The designed file format based simulator is developed and it generates an object audio file with several scene descriptions. Also, the real audio sound is serviced by the interaction with user and the unpacked scene description.

• Journal of the Korean Society of Floral Art and Design
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• no.43
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• pp.101-122
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• 2020

In this paper, the social paradigm is rapidly changing with the expansion of human consciousness, which has emerged as the development of 20th century science and the influence of cutting-edge media as the search for new forms of flower art sculptures. Is becoming. Accordingly, the purpose of this study is to analyze the interaction relationship of the expression elements of environmentally friendly pressed sculptures in the space as interior materials in the space where customer service is provided. (Research method) After deriving the formative expression characteristics of environmentally friendly pressed flower sculptures, and deriving interactive analysis elements between the servicescape space and humans of the pressed flower sculptures through references, service the flower sculptures for 8 installation cases The expression patterns of the interrelationships in the space of the landscape of the landscape were analyzed. (Results) The characteristics of dynamic formation and continuity were emphasized in the environment-friendly pressed sculpture space, and the interaction that the sympathetic reaction to the natural motif element felt as a new experience in space appeared. In the future, commercial spaces can be actively experienced through natural elements, and users can experience active interactions to create differentiated spaces as spaces where humans and humans coexist.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.4
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• pp.105-123
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• 2004

This study was to predict through the trend analysis, one of the forecast technique, the future of library End Information center. In order to do that literature reviews, analysis of library's home page and specialist interview were conducted. As a result, It appeared that based on the trend analysis to predict the middle future(after 5-10 years) of library and information center. The results of this study are as follows. The first, the future information environment is represented by mobile and ubiquitous. Through this, anytime, anywhere, any device, we can be taken any media. The second, the problems of future library are technical, economic, social, ethical and legal problem. The third, unreliable factors come out in time lag, the supply speed of terminals, library services, copyrights and so on. The fourth, the future library is expanded through wireless terminal information access and use, development of mobile technique, universal ubiquitous environment and electronic information's use are extended.

• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.596-600
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• 2009

As the amount of available information increases rapidly, sometimes the efficient search method alone is not enough to obtain necessary information in timely manner. Therefore additional support is needed to share the burden of searching for and filtering information. In the area of ubiquitous computing, computer systems existing everywhere should be able to proactively provide information just in time. Resource matching is essential in order to develop a system searching and recommending information required for a user in a specific context. This paper describes the infrastructure and methodology of information providing including systematical organization representation, ontological resource demarcation, and resource matching in the environment of a research institute. A specific application was developed to illustrate the proposed approach.

• Journal of the Korea Convergence Society
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• v.11 no.6
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• pp.29-36
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• 2020

As the Ministry of Education adds an item to evaluate whether a university strictly manages class time compliance and student attendance, the number of cases in which universities use electronic attendance systems is increasing. If you use the electronic attendance system, you can manage attendance and record management in real time. In this paper, I would like to suggest a solution to the prevention of cheating, which is a problem with the existing electronic attendance system. In this paper, automatic attendance is possible by automatic or correction. If the electronic attendance is performed manually, the BLE beacon service of the professor's smartphone is activated, and then the student's electronic attendance application is automatically executed using the push message service. When the student clicks the attendance check button and the beacon is found, attendance is processed. In the case of automatic processing, the beacon is automatically searched and attendance is handled even if the student is not involved. The proposed system automatically handles attendance even when the student does not recognize it, and has the advantage of preventing illegal attendance because it can reconfirm attendance at unspecified intervals.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
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• v.3 no.3
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• pp.31-38
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• 2010

It has become more difficult to correspond an cyber attack quickly as patterns of attack become various and complex. However, current security mechanisms just have passive defense functionalities. In this paper, we propose new network security architecture to respond various cyber attacks rapidly and to chase and isolate the attackers through cooperation between security zones. The proposed architecture makes it possible to deal effectively with cyber attacks such as IP spoofing or DDoS(Distributed Denial of Service), by using active packet technology including a mobile code on active network. Also, it is designed to have more active correspondent than that of existing mechanisms. We implemented these mechanisms in Linux routers and experimented on a testbed to verify realization possibility of attacker response framework using mobile code. The experimentation results are analyzed.

• Journal of the Korean Institute of Telematics and Electronics S
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• v.35S no.9
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• pp.28-34
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• 1998

In ATM networks CBR data traffic is sent in constant bit rate, and VBR data traffic in variable bit rate. Therefore unused bandwidth at network capacity may exist. To avoid waste of network resourcesm, ABR traffic utilizes the unused bandwidth to the utmost after CBR and VBR data traffic being first served. In this paper, a transfer rate-based congestion control algorithm is proposed for efficient ABR service in ATM networks. In the proposed algorithm the ATM switch first calculates bandwidth according to variable cell transfer rate in an ABR source. records this value in ER field in a RM cell, and then transmits a RM Cell to an ABR source. In this way the proposed algorithm dynamically allocates bandwidth to each ABR source, and the switch also can rapidly adapt to a change of a transfer rate of an source. The performance simulation of the proposed algorithm has batter performance in terms of source condition and link utilization.