• 한국IT서비스학회:학술대회논문집
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• 2008.05a
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• pp.403-408
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• 2008

중소기업의 ERP도입에 관련된 많은 요인들에 대한 연구들이 진행되어 왔다. 대부분의 연구들이 중소기업이 독립적으로 ERP를 도입하게 되는 경우를 다루고 있으나, 많은 중소기업들이 자금을 비롯한 다양한 이유로 독립적으로 ERP도입을 결정하지 못하고 있다. 따라서, 협력대기업이 공급사슬관리차원에서 공급사인 중소기업들의 ERP도입을 지원하고 있다. 협력대기업이 중소기업의 ERP 도입을 지원하는 과정에서 활용할 수 있는 방안과 과정상의 문제에 대해 국내 대기업의 지원사례와 ERP를 도입한 중소기업의 도입사례를 연구하여 중소기업 ERP도입에서의 협력대기업의 역할에 대한 탐색적인 연구를 수행하였다. 협력대기업의 지원방안으로는 도입자금지원, 도입벤더선정, 도입과정도움, 도입후 시스템 개선과정 도움, ERP활용교육 등을 활용하고 있다.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.12 no.4
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• pp.47-60
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• 2017

As the recent cultural contents area start-ups are creating remarkable outcomes such as investment attraction together with the reinforced institutional supports from the government, this study aimed to reverify the significance of researches related to correlation analysis between service of Business Incubating Center of Small & Medium Business Administration operated with no separation of business type, and corporate performance, in the aspect of Business Incubating Center in cultural contents area, and also to suggest the importance of establishing the business incubating system in the systematic and rational cultural contents area through the differentiated business incubating service by verifying the significant effects of the business validity of items on corporate performance, and then discovering services suitable for business incubating in cultural contents area, targeting Gyeonggi-do cultural contents area Business Incubating Center recently showing the biggest growth. Especially, contrary to the existing researches, in order to verify the characteristics of Gyeonggi-do Cultural Contents Business Incubating Center, the personal support service and marketing support service were included. It also aimed to understand the effects of the business validity of start-up items on corporate performance. Summarizing the results of this study, contrary to the results of the existing researches saying that spatial & additional support service, management support service, technical support service, personal support service, and marketing support service had significant effects on corporate performance, among the support service of Gyeonggi-do cultural contents area Business Incubating Center, the spatial & additional support service, personal support service, and marketing support service had significantly positive(+) effects on corporate performance while the management support service and technical support service had no significant effects on it. Comparing with the results of the researches on the support service of Business Incubating Center(BI) of Small & Medium Business Administration, the effects of the management support service and technical support service of Gyeonggi-do cultural contents area Business Incubating Center on corporate financial/non-financial performance were not huge. Also, in the results of analyzing the business validity of star-up items, the spatial & additional support service, management support service, and technical support service did not have significant effects on the business validity of start-up items while the personal support service and marketing support service had significantly positive(+) effects on it. In case when selecting companies, Gyeonggi-do Business Incubating Center emphasized the business validity of start-up items. However, the support service provided after the selection did not have huge effects on the business validity of start-up items. Lastly, in the results of analyzing the effects of the business validity of start-up items in Gyeonggi-do cultural contents area on corporate performance, among the success factors of business start-up, the business validity of start-up items was an important element having effects on corporate performance(financial/non-financial) in the cultural contents area.

• The Magazine for Energy Service Companies
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• s.77
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• pp.22-26
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• 2012

세계 환경산업 시장은 전 지구적 환경문제와 국제 환경기준 강화로 빠른 속도로 성장해 2020년에는 1조900억 달러의 거대시장으로 확대될 전망이다. 에너지 및 환경분야에 대한 기업의 해외진출도 늘어나고 있다. 이에 에스코 산업도 글로벌 시장 개척의 필요성에 직면하고 있다. 지피지기 백전백승이라는 말이 있다. 해외 환경산업시장을 파악하고 국내 해외시장 개척지원 서비스를 활용하는 것이 필요할 때다. 지경부는 글로벌 경쟁력 강화를 위한 해외진출기업 지원방안을 모색하고 있고 환경부는 국제 공동 연구사업, 개발도상국 마스터플랜 수립지원 등을 시작으로 구체적으로 기업의 해외진출을 돕고 있다. 법무부는 해외진출기업 법률지원사업을 실시하고 있으며 중기청과 KOTRA는 '녹색중소기업 해외진출지원사업'을 실시하고 있다. 각종 부처에서 지원하는 해외진출 방안에 대해 살펴보고 에스코의 해외시장 진출 전략을 이에 적용해본다.

• Journal of Service Research and Studies
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• v.6 no.2
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• pp.117-131
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• 2016

This study analyzes the influence of the career plateau perceived by food service industry employees on their turnover intention. The perception of career plateau is classified as either structural or content-driven. This work also examines how organizational support (formal and informal) for career development affect turnover intention in their interaction with career plateau (structural and content-driven). The research hypothesis was objectively verified based on an analysis of the data on 255 employees. As a result, the structural and content-driven career plateaus perceived by employees were observed to have a positive overall effect on their turnover intention. Aslo, informal organizational support for career development moderates the relationship between career plateau and turnover intention but not formal organizational support.

• The Journal of the Korea Contents Association
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• v.11 no.11
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• pp.390-400
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• 2011

Conducting a large-scale survey to tenants of domestic business incubators(BI) in diverse growth stages, this study investigates the level of importance, satisfaction, and expectation-fulfillment perceived by tenants on various services of BI. Results of the study show that highly ranked BIs' support services in terms of importance and satisfaction levels perceived by tenants in various growth stages are quite different than highly ranked BIs' support services in terms of the expectation-fulfillment level which is measured by the gap between the level of perceived importance and satisfaction. Such findings should help BI formulating effective support and resource allocation strategies.

• Proceedings of the Korea Information Processing Society Conference
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• 2012.11a
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• pp.1724-1727
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• 2012

기업들은 ITIL 기반의 IT 서비스 관리체계 도입으로 IT 서비스에 대한 객관적인 가치 평가를 기대하고 도입한다. 하지만 기업들의 IT 서비스 관리체계의 성과지표들은 관리 중심적인 성과모델로써 가치 평가보다는 IT 운영 관리 중심으로 활용되고 있으며, IT 거버넌스의 전략적 의사결정을 위한 가치 연계와 책임 추적성, 성과 측정 및 위험 관리를 지원하지 못하고 있다. 가치 중심의 성과지표 모델을 통해 IT 거버넌스를 지원하고, 기업의 지속적이고 체계적인 투자관리를 통해 기업 가치 향상과 투명한 IT 투자에 기여하길 기대한다.

• International Commerce and Information Review
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• v.16 no.2
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• pp.113-129
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• 2014

The present study attempted to test the effects of using external knowledge services on corporate management performance among SMEs. A survey of SMEs that had used external knowledge services was conducted for the analysis. The findings are as follows. First, regarding government-supported knowledge services for SMEs, knowledge service expert groups' competencies and government's support policies had positive effects on the quality of knowledge services. In particular, the knowledge service expert groups' competencies had more significant effects on the quality of knowledge services than the government's support policies. Second, the quality of knowledge services had significantly positive effects on management performance, whilst confidence-related knowledge service quality factors exerted significant effects on enhancing the relationship with customers and the informationization of knowledge. These findings have the following implication and meaning. The present findings indicate that the government's policy to foster and lay the foundation for knowledge service industry should be furthered, e. g. knowledge service supports for individual companies including knowledge service support projects and systems for SMEs and institutional supports for knowledge service companies and expert groups. In sum, this study is meaningful in that it suggests an effective and efficient policy direction for government's knowledge service provision projects.

• The Journal of the Korea Contents Association
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• v.18 no.2
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• pp.459-467
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• 2018

This study aim to analyze the factors affecting technical support input and performance of companies benefiting from ICT SME technology support operated by ETRI. In order to analyze the data, we surveyed 181 companies who received technical support between 2015 and 2017, and analyzed the relationship between input factors and performance factors through path analysis. As a result of the study, it was found that the service quality was directly influenced on the improvement of technology level, and the cost reduction effect was influenced by the amount of support, the year of support, and the service quality. Also, input factors affecting contribution sales are the amount of support, and the support year and quality of support services are not effective. Finally, as a result of examining the effect of technological and economic performance on job creation, it is found that the effect of job creation increases as the contribution sales increase.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2020.11a
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• pp.122-124
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• 2020

자율운항선박의 기술개발이 진행됨에 따라 자율운항선박의 운항 데이터를 기반으로 안전운항을 지원하고 운항구역내의 교통량을 통계 분석하여 안전운항을 지원하는 서비스의 필요성이 발생하였다. 본 연구는 자율운항선박의 특성에 최적화된 디지털데이터와 기존 선박의 운항데이터를 통합하여 이를 기반으로 하는 통합 모니터링 및 자율운항선박 중심의 운항지원 서비스의 개발과 이러한 서비스 제공을 위한 운영소프트웨어의 개발에 대한 연구이다.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.10 no.2
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• pp.107-120
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• 2015

This study compares own-brand exporting SMEs' utilization of various government-run exporting service programs that provided support in searching for overseas distributors, in overseas market research, and in marketing support. Researchers measure how important firms found each of these components of the program, as well as firms' satisfaction with these services, based on the type of product exported (industrial vs. consumer goods) and the level of economic development of the host countries (developed, newly industrialized, and developing.) A total of 245 own-brand exporting SMEs were surveyed and analyzed in this study. Results indicated that KOTRA was the most frequently used organization by the sample SMEs, regardless of the product type and the economic level of host countries. Industrial-goods exporting SMEs found support in searching for overseas distributors more important than consumer-goods exporting SMEs. SMEs exporting to developed countries considered overseas market research and marketing support and searching for overseas distributor programs more important than SMEs exporting to NIE or developing countries. In addition, industrial-goods exporting SMEs were more satisfied with the overseas market research and marketing support and searching for overseas distributor programs than consumer-goods exporting SMEs. However, there were no differences in satisfaction among firms based on the level of economic development of host countries. Several cases of significant correlations between the importance of and satisfaction with the utilization of government exporting service programs were found.