• Title/Summary/Keyword: 기술지원 만족도

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The Satisfaction Analysis on Governmental Support Policy for SMB (정부의 중소기업 지원정책의 만족도 분석)

  • Kim, D.J.;Sim, E.M.;Kang, Y.S.;Kang, Y.J.;Jo, J.K.;Sim, H.W.;You, J.H.;Suh, Yong-Seong;Oh, Sang-Y.
    • Proceedings of the KAIS Fall Conference
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    • 2012.05a
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    • pp.265-268
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    • 2012
  • 중소기업의 정부지원 정책에 대한 만족도를 분석하여 정부지원 정책을 수립할 때 참조할 수 있도록 연구하였다. 정부지원 정책으로 자금지원, 기술개발지원, 인력양성지원, 판로 지원 등 4개 분야로 구분하여 각각 만족도롤 분석하였고, 사업성과, 기술개발 성과, 정부 정책의 성과를 분석하여 상관성 분석을 실시하였다.

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A Study on the Effect of the Technology Support Program Satisfaction on SMEs Technological Performance (중소기업 기술지원 프로그램의 만족도가 기술성과에 미치는 영향에 관한 연구)

  • Lee, Hyung-ju;Lee, Yong-hun;Kim, Tae-hong;Kim, Ju-seok
    • The Journal of the Korea Contents Association
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    • v.17 no.7
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    • pp.204-214
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    • 2017
  • This study aim to analyze the effect of the technology support program satisfaction on below ICT Small and Medium-sized Enterprises(below SMEs)'s technological performance. For the empirical analysis, we used the data collected from ICT SMEs technology support program conducted by ETRI - a government funded research institute. Among 153 beneficiaries, 141 companies participated in the survey and we used 102 of them for our analysis. Then, we used the mediation regression analysis. In our research model, we set the program satisfaction as a independent variable, the amount of technology support as a mediator variable and the technological performance as a dependent variable. Results show that program satisfaction has positive and significant impact on both amount of technology support and technological performance and amount of technology support has complete mediation effect on product innovation while has partial mediation effect on technological innovation. Our findings imply that more ICT SMEs technology support programs that satisfying the beneficiaries should be developed until the rest of ICT SMEs could become the hidden champions.

창업지원 정책 개선 방안 연구

  • Gil, Un-Gyu;Sim, Yong-Ho;Bae, Hong-Beom;Kim, Seo-Gyun
    • Proceedings of the Korea Technology Innovation Society Conference
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    • 2017.11a
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    • pp.457-457
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    • 2017
  • 창업활성화와 중소기업의 안정적인 성장을 유도하기 위해 다양한 지원 정책이 추진되고 있다. 정부에서는 조세 금융의 직접적인 방법과 지원 사업을 통한 간접적인 방법으로 효과적인 지원을 위해 노력하고 있다. 그러나 정부의 창업정책에 대한 견해는 여전히 팽팽하다. 지원의 필요성에 대해서는 공감하고 있으나. 지원 방식과 지원사업의 실효성에 대해 논의가 이어지고 있다. 이에 따라 본 연구에서는 정부 창업지원 사업에 대한 중요도와 만족도를 평가하고자 한다. 이를 위해 정부 창업지원 사업을 경험한 ICT 창업 기업을 대상으로 설문을 수행하였으며, 이 중 128개를 대상으로 GAP 분석 및 ISA 분석을 진행하였다. 이를 통해 실제 지원 사업을 체감한 기업의 의견을 반영하여 현실성 있는 보완책을 제언하고자 한다. 본 연구 결과를 바탕으로 정부 창업지원 사업에 대한 개선 방안을 제언하여, 정부 창업지원사업의 질적 수준을 개선하는 데 기여하고자 한다.

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Impact of Business Incubator's Support Service and Manager's Capabilities on the Start-Up Performance (창업보육센터 지원서비스와 매니저 역량이 입주기업의 성과에 미치는 영향에 관한 연구)

  • Bae, Young Im
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.2
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    • pp.145-155
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    • 2016
  • This article investigates the impact of business incubator's support service and manager's capabilities on the start-up economic performance. BI's support services consist of physical infra, management/legal service, networking service, financial service, technical service, and education/training service. The results show that most BI's support services(except education/training service) have a positive effect on the start-up economic performance. This study also analyzes the gap between the importance and the satisfaction of BI's services. The results show that the satisfaction of BI's services is much lower than the importance. It can be explained that the start-ups' expectations are not able to meet. In conclusion, BI's services have a major impact on the start-up economic performance, but actually they didn't meet the expectation of the start-ups. In the future, the quality level of BI's services and manager's capabilities needs to be improved. The improvement will have a positive effect on the survival and growth of the startups.

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Establishment of Overseas Expansion Support Policy for Green/Climate Technology SMEs: Integrated Viewpoints of Policy Makers and Beneficiaries (녹색/기후기술 중소기업의 해외진출 지원정책 수립 : 정책수혜자와 정책수립자 통합관점)

  • Kim, Sun-Hye;Oh, Myeong-Ji;Lee, Su-Yeong;Yoon, Byung-Un
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.21 no.7
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    • pp.201-211
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    • 2020
  • Green/climate technology has been emphasized as a growth engine that can boost the global economy via environmentally friendly products. Recently, SMEs in Korea have been recognized as a critical actor in the globalization of green/climate technologies. However, there has been no survey and few studies on the satisfaction level of the support for the overseas expansion of SMEs in the green/climate technology field. Therefore, this study aims to support a policy for the establishment of SMEs' green/climate technology by investigating and analyzing expert opinions on SMEs. Through a literature survey, support policies were classified into four types, and then according to the types, satisfaction factors and obstacle factors for overseas expansion were derived and analyzed. In the results, the SMEs overall showed low levels of awareness and satisfaction and were found to be struggling due to all obstructive factors. In addition, the most important success factor for overseas expansion was found to be the policy related to funding support. Thus, it is necessary to improve the accessibility, advertisement, and support strategies of support policies, and in particular, appropriate budget allocation should be made available by considering the characteristics of companies.

A study on the correlation of a student's demands and employment policy of university (충북지역 대학의 취업정책과 대학생 수요의 상관성 분석)

  • Kim, Dong-Hwan;Oh, Sang-Young
    • Proceedings of the KAIS Fall Conference
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    • 2011.05b
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    • pp.712-715
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    • 2011
  • 대학의 취업 정책은 졸업자의 취업지원을 위해 다양한 프로그램을 준비하야 대학생 취업을 지원하고 있다. 그러나 대학의 취업정책의 의도, 추진 성과, 준비성 등과 대학생이 인지하는 만족도, 효용성 등 부문에서 일부 차이를 보이고 있다. 이는 정책의 효과에도 문제가 있지만 정책 추진의 효율성도 떨어져 예산 낭비로 이어지고 있다. 본 연구는 이러한 대학 취업 정책의 효율성과 효과성을 높이기 위해 대학 정책에 대한 대학생의 인지도, 활용도, 만족도 등을 분석하여 대학 정책의 수정을 제시하고 있다.

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Study of Startup Policy of Government Research Institute through Importance-Satisfaction Analysis of ETRI Pre-Startup Support Program (ETRI 예비창업지원 프로그램의 ISA 분석을 통한 출연연 기술창업 성과 제고 정책 연구)

  • Gil, Wungyu;Sim, Yongho;Kim, Seokyun
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.11 no.5
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    • pp.45-56
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    • 2016
  • According to attended about startup, there are many policy and program for activating of startup. Government's policy and program was scale up and arrangements for high quality. Nevertheless, policies and programs are concentrated on ante-startup stage. And experts have questioned that effect. So, there are needed a program focusing pre-startup and incubation stage. Accordingly, this study propose a kind of educative program named Pre-Startup Support Program. Through the program, pre-startup teams or entrepreneurs will inspect items, business skills and surroundings of market and competitors. And they have a time for complementation of deficiency. This study selects ETRI spin-off(research based spin-off born ETRI) by means of an object of study. ETRI's programs are started in 2011 with intent to incubate the entrepreneur through market research, mentoring, space of incubation and funds. This study analyze using the ISA(Important-Satisfaction Analyze) and the regression. We classify the pre-startup support program using the ISA. And then, we analyze the influence of satisfaction using the regression. On the basis of results, we identify the effectiveness of pre-startup support program and propose plans for reinforcement. In conclusion, adopting a pre-startup support program is expected to success of startup.

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Seeking for engineering education direction through performance analysis of financial aid project (재정지원 사업의 성과분석을 통한 공학 교육 방향 모색)

  • Kang, Myung-A
    • The Journal of the Convergence on Culture Technology
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    • v.4 no.2
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    • pp.61-67
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    • 2018
  • The purpose of this paper is to explore the educational direction and present improvements of the local college of engineering through the business feasibility and analysis of the universities that conducted financial support projects to improve engineering education. For this study, we analyzed a three-year of survey on the business satisfaction of the university that implemented aid for innovation in engineering education. A result of statistical analysis on the performance of the education programs and operations that performed by the participants in the project shows that the overall satisfaction rate of the support projects has increased from 73.8% to 83.4%, but the average rate of the related industries has relatively decreased. The research shows that the satisfaction level of creativity and problem-solving ability of new employees in task performance was low so that the overall satisfaction level of the business decreased. We are going to come up with improvement plan to develop creative problem solving skills through the design of program for engineering education innovation in the future.

A Study on Determinants of Micro-enterprise Performance (소상공인의 경영성과 결정요인)

  • Oh, Sangyoung
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.13 no.12
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    • pp.5759-5763
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    • 2012
  • I conducted structural model analysis which is considered the influence of "government policy and micro-enterprise manager's characteristics" on management performance through effective analysis on governmental policy for micro-enterprise funding, training and consulting support. This study results showed characteristics of micro-enterprise manager and government policy significant to management performance. In the structural model, significant independent variables are customer's accessibility, promotion availability, goods mobility, customer attractive ability, effectiveness of funding, size of supported training, and effectiveness of training and satisfaction of supported consulting size.