• Proceedings of the Korea Association of Information Systems Conference
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• 1997.10a
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• pp.337-356
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• 1997

IS 구성원의 직무수행에 요구되어 지는 지식이나 기술의 유형을 크게 기술적 지식/ 기술과 기업업무 지식/기술, 그리고 시스템 지식/기술로 대별될 수 있다. 이를 세분화하면 기술적 기술은 하드웨어와 소프트웨어로 기업업무 기술은 업무과정, 관리적, 사회적 기술로, 시스템 기술은 문제 해결과 개발방법의 하위 차원으로 유형화 할 수 있다. IS 구성원의 직 무 지식/기술은 직무만족과 높은 관련성을 가지고 있으며, 구성원이 지각하는 직무만족의 정도에 따라 조직몰입에는 정의 관련성을, 그리고 이직의도와는 부의 관련성을 가지게 된 다. 이는 IS 부서의 성과제고를 위한 중요한 시사점을 제시해 준다.

• The Journal of the Korea Contents Association
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• v.11 no.3
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• pp.167-178
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• 2011

This study is an empirical study approach to investigating impact of 3D stereoscopic film's customer satisfaction. Using conventional methods, there were identified 3D stereo films's factors that character, story, dialogue, music, and 3D technical factors. And There were trying to analyze the impactive gaps of 3D stereoscopic film's customer satisfaction between high participation and low participation of customers about 3D film's. The results of this study can be summarized broadly as follows. First, the story and 3D technical factors was high-impact of customer's satisfaction at watching the 3D films. Second, 3D technical factors were highly correlated with customer satisfaction at the low participation group. And 3D technical factors and story were highly correlated with customer satisfaction at the high participation group. The conclusion is expected to provide useful suggestions about the selection of variables at the future 3D film study.

• The Journal of the Korea Contents Association
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• v.10 no.10
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• pp.318-325
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• 2010

This study is to examine loyalty building model which reflected differentiated traits of professional service to establish strong loyalty for gaining competitive edge. Professional service is where consumer can not easily predict the result of service as well as other common traits. It also has trait that is difficult to evaluate service satisfaction and quality even after using the service because knowledge imbalance between service provider and user is great. Therefore, in professional service, satisfaction and emotion that consumer perceives in the service use process will play critical role in loyalty formation. As a result, the model of this study divided dimension into responsiveness satisfaction which is satisfaction dimension of professional service use process, interaction satisfaction, technical satisfaction and structurally examined the relationship between emotional commitment and cognitive commitment and the relationship between dimension of commitment and loyalty. The analysis result show that dimension of satisfaction which perceived in professional service use process increases both emotional commitment and cognitive commitment and these commitments effect to loyalty formation.

• The Journal of the Korea Contents Association
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• v.18 no.4
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• pp.622-635
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• 2018

On top of presenting the possibility of expanding the game space to social space through mobile communication, MSNG reinforces the strengths of SNS and the fun of games through closer networks between users. This study empirically verified the effects of the characteristics of MSNG on interactions and user satisfaction by dividing the main characteristics of MSNG into graphics, challenge spirit, and reward, and then dividing the main characteristics of mobile social network service into social interaction and technical interaction. In the results of study, the main characteristics of MSNG such as graphics, challenge spirit, and reward all had significant effects on the social interaction and technical interaction while the social interaction and technical interaction of MSNG also had significant effects on the user satisfaction, so that the hypotheses of this study were all selected. The influence of the characteristics of MSNG on interactions might be because of shared feedbacks through graphics, game tasks, and reward in the performance process of MSNG, and such interactions make diverse people have the horizontal or circular communication, which is led to the increase of user satisfaction.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2012.06a
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• pp.132-134
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• 2012

우리 나라에서 해상 교통 및 선박의 통항 안전성의 평가를 위하여, 선박조종시뮬레이터 실험을 통해 얻어진 선박운동의 데이터와 조종자의 의견을 반영하여 검토하고 있는 것이 일반적인 수행 방법이다. 세부적인 기법으로는 선박의 해상시설물에 대한 접근도, 선체의 제어도 그리고 선박 조종자의 평가를 들 수 있다. 이 중에서 해양시설물에 대한 선박의 접근 및 선박의 제어도와 관련된 부분은 통계적으로 계산되어 그 기준이 명확한 측면이 있으나, 조종자의 의견에 의한 평가는 상대적으로 기준이 모호한 면이 있고 또한 조종자의 평가와 선박의 제어도와 관계에 대한 연구도 부족한 실정이다. 따라서 본 연구에서는 선박의 제어도와 조종자의 평가를 각각 기술적 운항만족도와 심리적 운항만족도로 정의하고, 그 관계를 알아 보기 위하여 퍼지 추론을 실시하였다. 이로부터 기술적 운항만족도와 심리적 운항만족도의 상관 관계를 정리하고, 그 관계가 높을수록 관련 평가의 신뢰성은 높을 것으로 생각하였다.

• The Journal of the Korea Contents Association
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• v.21 no.8
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• pp.108-122
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• 2021

The purpose of this paper is to examine the impact of servicescape on perceived service quality, service satisfaction and to verify causal relationships between servicescape, technical service quality, functional service quality, service satisfaction, and service loyalty in coffee shop franchises. An online survey was conducted to collect the data from the actual service customers of coffee shop franchises. An analysis of structural equation modeling was performed using AMOS 24.0 and SPSS 24.0 to test the research hypotheses. The results of the study are as follows: first, servicescape has positive influence on technical service quality and functional service quality except for service satisfaction. Second, both technical service quality and functional service quality have positive influence on service satisfaction. Finally, service satisfaction has a strong effect on service loyalty. This paper finds that it is more appropriate to model the servicescape as a separate construct which precedes both functional service quality and technical service quality. Servicescape in the coffee shop service has the influence on shaping service quality perceptions and their subsequent impact on service satisfaction and service loyalty.

• Journal of the Korea Society of Computer and Information
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• v.12 no.2 s.46
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• pp.265-279
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• 2007

The purpose of this study is to present SCM as an innovative alternative to domestic feed industry, which seems in urgent need of introducing SCM to get competitive advantages. To fulfill the purpose this study tried to find whether the supply services of Korean feed industry are high contact service or low contact service. The results of this study are summarized as follows. It appeared that the functional qualify supply service quality influenced positively not only on customer satisfaction but also on customer loyalty. That is, it is necessary to improve the functional service qualify of supply practices in order to increase customer satisfaction and loyalty. But this study showed that the customer satisfaction did not influence the customer loyalty. And technical quality supply service had a positive effect on customer loyalty but it didn't influence customer satisfaction bur customer loyalty. As the results of this study it is identified that the services of supply practices of the Korean feed industry are tend to be high contact services rather than low contact services. Thus, the Korean feeding firms have to plan the supply strategy for converting the supply service from low contact services to high contact services gradually to get competitive advantages.

• Journal of the military operations research society of Korea
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• v.32 no.1
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• pp.73-89
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• 2006

In this paper, EVMS procedure for KHP program is presented. Research and development of a defense system as a long lead program has a high probability of cost growth due to the uncertainty and risk. Therefore, meeting schedule, technical performance and preventing excessive cost overrun are the main concerning point to successful research and development program. EVMS(Earned Value Management System) is a program management system using earned value to control cost, schedule and technical performance. In order to control cost and schedule and to meet technical performance requirements of the KHP research and development program, it is necessary for us to adapt EVMS to the program.

• Proceedings of the Korean Institute of Industrial Safety Conference
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• 2000.06a
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• pp.203-208
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• 2000

최근 들어, 국내외에서는 화재안전 분야에서 성능기준이라는 개념이 중요한 토의 주제가 되고 있으며, 성능기준 화재안전 설계 기법을 적용한 건물들이 주요 선진국에서 들어서고 있다. 따라서, 기존 법률 기준으로 적용하기 어려운 새로운 건물이 들어서고 있으며, 이에 대한 화재안전의 중요성으로 말미암아 건축기술자, 화재안전 기술자와 건물에 대한 이해 관계자들 사이의 기술적, 법적인 이해 관계아래 건물의 미관을 살리며, 인명 및 재산의 보호를 동시에 만족시킬 수 있는 기술적 기준을 마련하고자 나타난 것이 성능기준화재안전에 기초한 설계기법이다. (중략)

• The Journal of Society for e-Business Studies
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• v.20 no.1
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• pp.153-166
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• 2015

The main purpose of this study is to develop and empirically validate the research model that examines the relationship between technostress and employees' continuance commitment at their jobs. In addition, the moderating effects of involvement facilitation and technical support provision were examined as enhancing factors on the relationship among the proposed constructs. The data from 179 employees at various organizations were analyzed to test proposed hypotheses. Results show that all proposed hypotheses were supported. This study contributes to IS community in terms of theoretically research framework as well as understanding of technostress at a workplace.