• Title/Summary/Keyword: 구매단계

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An Exploratory Study of Purchasing Decision Making and Adoption on the RFID Purchasing Customer (RFID 구매고객의 구매 의사결정과 수용에 대한 탐색적 연구)

  • Seo, Pil-Su;Jang, Jang-Yi;Shim, Kyeng-Su
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.3 no.4
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    • pp.89-116
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    • 2008
  • RFID (Radio Frequency Identification) is regarded as a core technology of ubiquitous computing. Although it has some technical limitations such as technological standardization of RFID tags as well as economical limitations, many companies around the world have already accepted RFID to improve their management efficiency. In this regard, this study is to meet with results that the adoption of RFID technology willbring opportunities that companies' operational process are improved and customer satisfaction is highly strengthened. This research focuses on providing more understanding for building RFID marketing strategy to suppliers who want to sell their RFID products to customers through analyzing purchasing process. The findings are as follows; First, the study shows that buying center members usually take product reliability and precision of technical specification in the case of new-task buying situation while they put their first purchasing priority on prices in the straight rebuy. Second, the finding presents that in new-task buying situation and the straight rebuy purchasing personnel get information about new products through product performance test, organizational engineers, opinions from other companies' purchasing personnel, and checking out samples. Third, this research demonstrates when it comes to purchasing risk in their first purchasing, the persons who are in charge of material purchasing are inclined to be aware of the risk most in technical problems, followed by financial problems and time delay problems in order. And in addition to those risks are mentioned above, once-again-purchasers take the risk like an opportunity loss for better products into consideration. Fourth, the study shows that the role of concerning departments makes no difference in each purchasing stage. Accordingly marketers need to beef up the differentiated strategy to persuade their customers Fifth, the findings of this study demonstrate that purchasing decision making is much influenced by the final users. So suppliers are supposed to perform the most active marketing strategy at the first stage of purchasing through various resources. Finally, the study presents that the suppliers who will have had close relationships with their customers need to give consistent information to them so that their customers can have lower motive in purchasing products from competitors.

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A Study on the Theoretical Approach of Purchase and Postpurchase Behavior in Real Estate Marketing (부동산마케팅에서 구매 및 구매 후 행동에 대한 연구)

  • Lee, Eiy-Joung;Cho, Kwang-Haeng
    • The Journal of the Korea institute of electronic communication sciences
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    • v.5 no.4
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    • pp.457-463
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    • 2010
  • In this study I hope to answer the questions, "In real estate marketing, what are the steps on Purchase and Postpurchase Behavior in Real Estate Marketing?" The findings of this study can suggest the implications as follows. As the purchase decision making process of consumer in real estate marketing, purchase and postpurchase behavior are specifically proposed. They will contribute to the theoretical progress of understanding on consumer behavior in real estate. And this study enlarges general marketing to real estate marketing by analyzing specific purchase and postpurchase behavior in real estate.

Effects of Purchasing Motives on Information Seeking m Beauty Services (미용서비스에서 소비자의 구매동기가 정보탐색에 미치는 영향)

  • Chang, Young-Yong;Park, Eun-Joo
    • Journal of Global Scholars of Marketing Science
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    • v.15 no.1
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    • pp.41-60
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    • 2005
  • The purposes of this study were 1)to examine the conceptual structure of purchasing motives and information seeking of beauty service, 2)to find out the effects of purchasing motives on information seeking, and 3)to investigate the differences of purchasing motives and information seeking according to the demographic variables. The questionnaire was developed based on pretest and previous studies, and completed by 331 female consumers living in Seoul and Busan. Data were analyzed by factor analysis, Cronbach's a, regression analysis, Pearson's correlation, ANOVA, and Duncan test. The results are as follows; First, factor analysis showed that the purchasing motives of beauty services consisted of five factors, such as Fashionableness, Impulse purchase, Special event, Mood & Recreation, and Practical purchasing needs. And the information seeking for beauty services consisted of four factors, such as Mass media, Opinions of neighbors, Experience & Observation, and Sales hook. Second, mass media was effected by fashionableness, impulse purchase, special event, and mood & recreation. Experience & Observation was effected by fashionableness, special event, and mood & recreation. Sales hook was effected by fashionableness, and impulse purchase. Third, the dimensions of purchasing motives and information seeking of beauty service were significantly different according to age, marriage or unmarried, and duties.

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Analysis of Consumers' Rational Purchase Behavior by the Purchase Stage and Product (구매 단계별 그리고 제품별 소비자의 합리적 구매선택행동 분석)

  • Huh, Kyung-Ok
    • Journal of the Korean Home Economics Association
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    • v.46 no.9
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    • pp.7-19
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    • 2008
  • This research aims to analyze rational decision behavior in different stages of purchasing for consumers buying household appliance goods and deals with differences in socio-demographic features and relevant variables among completely rational, intermediatedly rational, and irrational groups as well as variables differentiating those groups. First, one third of purchasers for Kimchi refrigerators was the rational consumer while a half of purchasers for side-by-side refrigerators and washing machines was. Second, there was no significant differences in satisfactions levels after purchase between rational and irrational groups among purchasers of side-by-side refrigerators but between completely and intermediately rational groups in the case of Kimchi refrigerators. Rational groups of consumers for Tromm washing machines rely on various places for purchase and also show the high level of intention for repurchase. Third, in studies of variables differentiating rationality in purchase behavioral patterns of consumers, rational choices turn out to prevail (1) among purchasers of married, college graduated, employers, and high income in the case of side-by-side refrigerators, (2) among buyers of male, old-aged, college graduated, non-employers, low, income, and hurrying to purchase in the case of Kimchi refrigerators, and (3) among buyers of old-aged, high income, not hurrying to purchase, and visiting numerous stores in the case of Tromm washing machines.

Web Log Analysis for Studying the Intend to Purchasing Under B2B Environment (B2B에서 구매의도 파악을 위한 웹 로그 분석)

  • Go, Jae-Mun;Seo, Jun-Yong;Kim, Un-Sik
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2005.05a
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    • pp.601-613
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    • 2005
  • 일반적으로 B2C가 불특정 다수에 대한 서비스라면 B2B는 특정 소수에 대한 서비스라고 할 수 있다. 이러한 특성으로 B2C와 B2B에서 고객의 구매의도는 다르게 평가되어야 한다. 또한 B2B는 협상이라는 단계가 있고, 이것은 B2C와 B2B의 구매의도 평가기준에 영향을 미치게 된다. 본 연구에서는 B2B에서 구매의도 파악을 위한 웹 로그 분석 모형을 제시한다. 제시된 모형을 통해 구매의도 파악을 위한 웹 로그 분석 데이터를 추출하고, 추출된 데이터를 기업의 레거시 시스템 데이터와 통합하는 과정을 보여준다. 또한 분석 데이터를 추출하기 위한 웹마이닝 과정과 추출된 분석 데이터가 데이터베이스에 저장되는 과정을 보여준다.

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consumers' Purchase Tendency and the Importance of Salespersons' Role at the Department Store (소비자의 백화점 이용성향과 상품 구매시 판매원의 중요성 인지도)

  • 김시월
    • Journal of Families and Better Life
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    • v.12 no.2
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    • pp.26-40
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    • 1994
  • 본 연구는 주부 소비자의 상품 구매시 백화점 판매원 능려의 중요성 인지도와 백화 점 이용성향을 관련변수 및 판매원의 능력에 대한 소비자 인식과의 관계를 비교.분석하며 인과관계를 파악하고자 하였다 그 결과 기업과 백화점 판매원 및 소비자에게 백화점 판매원 능력의 중요성을 밝혀 백화점 판매원이 소비자엑 질적.양적으로 유용한 정보를 제공하고 소비생활상담자로서의 전문인이 되어야 함을 강조하는데 그 목적이 있다 이러한 연구목적 아래 서울시에 거주하며 백화점을 이용하는 주부 510명을 대상으로 질문지를 통하여 조사하 였다. 그 결과 주부소비자는 상품 구매시 백화점 판매원을 중요한 정보원으로 인식하고 백 화점 이용성향이 다소 많았으며 소비자의 백화점 이용성향과 판매원의 중요성 인지도는 정 의 상관관계를 이루었다 또한 소비자가 젊을수록 교육수준이 높을수록 백화점 이용성향은 높아 이들을 위한 소비자교육이 실행되어야 할것으로 보인다 그리고 여러변수중 특히 주부 소비자의 교육수준은 소비자의 판매원 능력에 대한 인시을 매개로 하여 구매시 백화점판매 원의 중요성 인지도와 이용성향에 영향을 미치므로 소비자가 최종 구매결정 단계에서 최선 의 선택을 하도록 기업측은 보다 질이 강화된 판매원 양성에 주력하여야 하고판매원 능력중 에서 판매기술은 더욱 소비자 지향적인 체계로 전환할 필요가 있다.

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A Study on the Development of Guide to Overcome Risks When Buying Wines (와인 구매 리스크 극복을 위한 가이드 개발 방안에 관한 연구)

  • Yoon, Yong;An, Oug Hyun;Kim, Youn Sung
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.5 no.4
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    • pp.753-760
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    • 2015
  • The Korean wine market is growing year by year recently especially in Off-trade market. It shows not just a part of the very few consumer-driven trend. The purchases of wine is always not so easy because the risk factors and failure points occur when buying wines. Most of wine consumers feel difficulties when buying wines at phase of previous step, buying step and after buying step. Wine consumers can be divided into the wine experts, wine lovers, novices, outsiders. To guide an wine buying with less failures to each representative of wine consumer characteristics and needs, user persona and scenario for the reduced failure were derived.

A study on the P.O.P response for the buying trends of General Supermarket (종합슈퍼마켓의 소비자들의 구매경향별 POP광고반응에 관한 연구)

  • Kim, Tae-Sung;Kim, Pan-Jin
    • Journal of Distribution Science
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    • v.8 no.1
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    • pp.35-42
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    • 2010
  • This study is for finding out the relationship between reactions on POP per consumer purchase trends and major factor for making final purchasing decisions after being exposed to POP from large supermarkets. The following results were obtained after the research. First, consumers displayed higher reaction scores on End-Cap in general among POP advertisements. The factors for making final purchase decision are in the order of function > price > brand for household electrical goods, price > design > function for sundry goods and design > price > function for clothing (including bedding). Second, the results of analyzing the differences based on age on impulsive purchase showed that the lower the age the higher the tendency. Unplanned purchase trend also showed higher when younger. The results of this study showed that there are discrepancies in the theory related with existing POP advertisements, that is, the theory that impulsive purchasers have higher POP responses.

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Factors Influencing on Trust toward E-Commerce by Consumer Experience of Online Buying (소비자의 온라인 구매경험에 따른 전자상거래 신뢰형성 요인에 관한 연구)

  • Park, Cheol;Kang, Byung-Ku
    • Information Systems Review
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    • v.5 no.1
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    • pp.81-95
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    • 2003
  • This paper tried to identify factors influencing consumer trust of Internet shopping mall. There found five factors; validation & contact, security & protection, publicity & image, convenience & pleasure, and refund & delivery. There were differences of mean factor scores among consumer groups classified by frequency of online buying. Implications of the study and further research issue are discussed.

An Empirical Study on the Weight of Purchasing Factors according the Purchasing Style Using the AHP (계층분석과정을 이용한 소비자의 구매행태에 따른 구매요인별 중요도에 관한 실증적 연구)

  • Kim Shin-Joong
    • Journal of the Korea Society of Computer and Information
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    • v.10 no.5 s.37
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    • pp.259-270
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    • 2005
  • The primary research objective of this study is to evaluate a weight of purchase decision making factors according to the purchasing style. In this study, the purchasing style is classified into two categories-online shopping and offline shopping group. This study adopts the AHP method to calculate a weight of factors. For this purpose, 22 purchasing factors which affect on consumer purchasing decision making are classified into four factors - a product related factor, a convenience related factor, a purchasing risk related factor and a shopping enjoyment related factor. In this study, the weights of purchasing factors are evaluated according to 1)the purchasing style-online and offline Purchasing group, 2)the frequency of online shopping-high and low group, 3)the media used for online shopping-the TV home shopping and Internet home shopping group. The result shows that there are difference the weight of factors according to the purchasing style.

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