• Title/Summary/Keyword: 관리만족

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Research on Estheticians' Coaching Leadership for Life Care (라이프케어를 위한 피부관리사의 코칭 리더십에 관한 연구)

  • Mo, Jeong-Hee
    • Journal of Korea Entertainment Industry Association
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    • v.13 no.4
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    • pp.331-339
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    • 2019
  • This study investigated the effects of coaching leadership for life care of estheticians on self-efficacy and job satisfaction and the results are presented as follows: First, as a result of analysing the effects of coaching leadership of the subjects on self-efficacy, it was discovered that all the factors of relations (β=.261, p<.001), presentation of direction(β=.238, p<.01), assessment(β=.175, p<.01) and development(β=.170, p<.01) had a statistically significant positive (+) effect on it. Second, as a result of analysing the effects of coaching leadership of the subjects on job satisfaction, it was discovered that relations(β=.403, p<.001), presentation of direction(β=.384, p<.001) and assessment (β=.170, p<.01) had a statistically significant positive(+) effect on it. Third, as a results of analysing the effects of self-efficacy of the subjects on job satisfaction, it was discovered that self-efficacy (β =.707, p<.001) has a statistically significant positive(+) effect on job satisfaction. Fourth, as for the relations between coaching leadership and job satisfaction, it was discovered that self-efficacy as a mediator of self-efficacy satisfied a partial mediation condition between presentation of direction, development, assessment, relations and job satisfaction.

Satisfaction Factors and Determinants of Visitors in Weolchulsan National Park, Korea (월출산국립공원 탐방객 만족요인 및 예측모형 분석)

  • Kim Dong-Pil;Cho Woo;Yoo Ki-Joon
    • Korean Journal of Environment and Ecology
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    • v.20 no.2
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    • pp.153-158
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    • 2006
  • The purpose of this study was to provide basic data for developing the effective park management. For this, satisfaction factors and estimated model by satisfaction variables of visitors analyzed through a questionnaire survey in Weolchulsan National Park, Korea. In the evaluation of the satisfaction, variables of 'lack of visit program' was most unsatisfied, and 'lack of facility', 'charge of fee', 'lack of pamphlet & information facility' were more unsatisfied than any other variables. Satisfaction factors by Factor Analysis were loaded with 'facility management', 'usual management'. In estimated model of satisfaction by Multiple Regression Analysis showed in order of 'negative impacts of trail', 'lack of safety facility'.

A Study on the Effect of the Archivist's Expert Power on the Job Engagement and Job Satisfaction of Record Management Personnel (기록물관리 전문요원의 전문적 영향력이 기록관리 담당자의 직무몰입과 직무만족에 미치는 영향에 관한 연구)

  • Kim, Seok-Joon;Kim, Ji-Hyun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.4
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    • pp.161-178
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    • 2018
  • The purpose of this study is to explore how the Expert Power of archivists has influence on the job engagement and job satisfaction of record management personnel. The data were collected by survey with 103 record management personnel of office of education in Gwangju from September 2017 to October 2017. To analyze the research data, this study adopted several statistical analysis methods such as factor analysis, reliability analysis, correlation analysis, multiple regression analysis, independent sample T-test, and one-way analysis of variance. Results revealed that professionalism and influence tactics among professionalism, influence tactics, influence requirement be to the archivists Expert Power factors affect the job engagement and job satisfaction of record management personnel. Based on the results of the research, this study suggested the extension of educational training about record management and communication with record mangement personnel.

Structural Relation Model on Customer Satisfaction of Biggest Discount Retailers (대형할인점의 고객만족도를 위한 구조적 관계 모형 연구)

  • Choi, Rack-In
    • Journal of the Korea Society of Computer and Information
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    • v.20 no.2
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    • pp.221-229
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    • 2015
  • In this paper, it should be established what influence to customer satisfaction by advertisement and promotion, store management and quality of products of large discount stores, and in order to present the structural relation model. In order to establish it empirically, this study proposed a structured alternative model by conducting a survey to customers live in metropolitan areas who use biggest discount store, through the SPSSWIN 18.0 and AMOS 18.0. This analysis shows a number of points, first, customers were aware of having meaningful impact on store management to products quality. Through broad and clean store represents confidence appears to have a products quality. Second, the store management were shown to have a meaningful impact on customer satisfaction. Cleanliness and atmosphere of store, convenience of parking facilities, and transportation convenience of their roles in customer satisfaction seem to believe. Third, advertising and promotion is shown to not affected meaningful impact on stores management, products quality and customer satisfaction.

The Analysis of The Analysis of The Effect of Information Sharing for Improving the Quality of Infection Prevention and Service Quality on The Satisfaction of Visiting Companies on Disease Management (기업의 감염 예방 서비스품질 개선을 위한 정보공유가 방문업체의 질병관리에 대한 만족에 미치는 영향 분석)

  • Kim, Han-Jib
    • The Journal of the Korea Contents Association
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    • v.22 no.9
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    • pp.360-374
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    • 2022
  • This study aims to provide basic information on how to secure competitiveness of companies from a practical point of view by examining how information sharing for companies' infection prevention and service quality improvement affects revisit intentions. In order to achieve the purpose of this study, 341 visitors over the age of 19 who visited offline stores located in Busan and Gyeongnam were selected as study subjects. As a result of this study, it was found that consumers' perceived health beliefs, perceived disease infection probability, and perceived disease infection severity had a significant effect on revisit intention. In addition, it was found that the company's infection prevention information sharing and infection prevention customer management had a significant mediating effect on the relationship between perceived health beliefs and revisit intention. Based on these research results, the conclusion suggested that a company needs a series of management activities that can contribute to the sharing of information on infection prevention and customer management among members of the organization and achievement of business performance.

The Satisfaction and View of Elementary and Secondary School Leaders Participated in the In-service Training for Creative Leadership (창의 미래교육 리더십 강화 직무연수에 참여한 초·중등학교 관리자의 만족도 및 효과성 분석)

  • Choi, Youngmi;Park, Namje
    • Journal of The Korean Association of Information Education
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    • v.26 no.1
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    • pp.55-64
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    • 2022
  • Though school leaders play a crucial role in encouraging the creative school environment, culture, and system that might improve the creative competencies of teachers, there has been little attention to the creative leadership of school supervisors. In this paper, we provide the satisfaction and view of elementary and secondary school leaders who were involved in professional development training for enhancing creative leadership. Using one-way ANOVA and qualitative data coding, we analyze the survey responses from the 67 in-service principals and vice-principals during three different training periods as 2020-I, 2020-II, and 2021-I. We present and compare the result on their satisfaction in terms of satisfaction regarding the process, administrative supports, and optional programs among the training. Next, we explore how the school administrators think the creative leadership training and proposal for its improvement. Based on the feedback for these stakeholders, further studies need to steadily enhance the professional development training for creative leadership and practical program contents.

Convergence of facial image efficacy on job satisfaction of SME workers (중소기업 직장인의 얼굴이미지효능감이 직무만족에 미치는 융합연구)

  • Kim, Jeoung-Yeoul
    • Journal of Convergence for Information Technology
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    • v.8 no.2
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    • pp.227-232
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    • 2018
  • The purpose of this study is to investigate the relationship between facial image efficacy and job satisfaction in a sample of 167 workers in SMEs in Seoul and Gyeonggi province. and to examine the effect of SME workers' face image efficacy on job satisfaction. The results of the study are as follows. First, there was a statistically significant correlation between management ability and job satisfaction, which is a sub - area of facial image efficacy. This means that the higher the management ability, the higher the degree of job satisfaction. There was a statistically significant correlation between perception attitude and job satisfaction, which is a sub - area of face image efficacy. Second, management ability, which is a sub - area of face image efficacy of SME workers, has a statistically significant effect on job satisfaction. The sub - domain of face image efficacy has no effect on job satisfaction, Expression confidence, which is a sub-domain of image efficacy, has a statistically significant effect on job satisfaction.

A Study on the Change in Library Resources Management and Scheme of Web-based Multimedia Knowledge Contents Management (도서관 자원관리의 변화와 웹기반 멀티미디어 지식컨텐츠 관리방안에 관한 연구)

  • 문경화;남태우
    • Journal of Korean Library and Information Science Society
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    • v.33 no.1
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    • pp.121-141
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    • 2002
  • In this paper, I presented that transformation of library from the collection management to knowledge contents management along with paradigm shift under the web-based multimedia information environment is required. Effective web contents management call maximize users'satisfaction with personal customizing services for library users. Especially, contents customizing service using the metabrowsing service contributes to maximize the user'satisfaction by supplying core contents that the user seeks. In this paper, I studied the scheme of knowledge contents management to increase of user'satisfaction, concentrating on the management factors of web-based multimedia knowledge contents and service strategy.

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A Study on the Relationships among an Executive's Human Resources Management, Customer Satisfaction, Customer Loyalty, and Financial Performance: Focusing on Korean Traditional Restaurants (경영자의 인적자원관리에 따른 고객만족, 고객충성도 그리고 재무성과의 관계에 관한 연구: 한식당을 중심으로)

  • Lee, Bo-Soon;Kim, Gi-Jin
    • Culinary science and hospitality research
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    • v.19 no.1
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    • pp.26-41
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    • 2013
  • The purpose of this study is to examine differences in the level of customer satisfaction(product satisfaction, service satisfaction) and customer loyalty depending on a Korean restaurant executive's human resources management and the effect of customer satisfaction on customer loyalty. It also investigates whether there are any associations between customer loyalty and financial performance and between the executive's human resources management and financial performance. The research was conducted during lunch and dinner in restaurants in Daegu and Gyeongbuk region which have over 12,000 won of food prices from January 2, 2012 January 17. 336 copies from customers and 15 copies of executives were used for final analysis. The results of the study are as follows. When Korean restaurant executive staff performed high levels of training for new employees and reasonable compensations, customers got a significantly high product and service satisfaction. Also, when they had a high level of human resources management in recruit, training for new employees and performance review, customers got a significantly high loyalty. Moreover, product satisfaction and service satisfaction had significant effects on customer loyalty, and there was a significant association between customer loyalty and financial performance. There was also a significant association between an executive's human resources management and financial performance.

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Task Satisfaction, Job Satisfaction, Organizational Commitment, and Turnover Intension of Center for Children's Foodservice Management Employees (어린이급식관리지원센터 직원의 업무만족, 직무만족, 조직몰입 및 이직의도)

  • Park, Eun Hye;Lee, Young Eun
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.44 no.12
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    • pp.1881-1894
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    • 2015
  • The objective of this study was to provide information on difficulty of performing tasks, degree of task satisfaction, job satisfaction, organizational commitment, and turnover intention as well as investigate correlations among these factors. Data were collected on employees working at Centers for Children's Foodservice Management, which had been operating for over 6 months until December 2013. The recruitment period was from December 16, 2013 to January 30, 2014. A total of 228 employees (79.7%) participated in the study, and 227 completed questionnaires were analyzed. Statistical analyses were performed on the data utilizing the SPSS V20.0 and AMOS V21.0 programs. The main results of this study were as follows: task satisfaction of employees in charge of 'visiting-teaching' for children was highest (4.24 points), whereas that of employees in charge of financial management was lowest (2.92 points). In terms of evaluation of job satisfaction factors, the score of 'co-worker' was highest (3.99 points) while that of 'payment' was lowest (2.45 points). Average scores of general job satisfaction, organizational commitment, and turnover intention were 3.56 points, 3.54 points, and 3.07 points, respectively. Job achievement was the most significant influencing factor on general job satisfaction, organizational commitment, and turnover intention. According to the path analysis results, the degree of task satisfaction affected job satisfaction. Organizational commitment had a more significant effect on turnover intention than job satisfaction and mediate both job satisfaction and turnover intention. Although employees of CCFSMs endeavor to improve the quality of child-care facility foodservice, some facilities do not. Controlling turnover intention of employees is especially critical for CCFSMs since it is important for each employees to form strong bonds with child-care facilities as well as to shorten the time required to train new employees. Thus, job satisfaction, which is related to organizational commitment and turnover intention, can be improved by considering poorly scored job satisfaction factors such as wage or workload.