• Title/Summary/Keyword: 관계적 배태성

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A Study on the Consultant's Pro-social Service Behavior on Relational Embeddedness, Relationship Trust, Relationship Satisfaction and Long-term Relationship Orientation (컨설턴트의 친사회적 서비스가 관계적 배태성, 관계신뢰, 관계만족, 장기관계지향성에 미치는 영향에 관한 연구)

  • Shin, Dong-Ju;Hong, Jung-Wan;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.13 no.3
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    • pp.95-106
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    • 2015
  • This study aimed to study the relational embeddedness theory which has been actively studied in the fields of marketing and psychology to the consulting industry. This study also aimed to find out if various efforts and pro-social service behavior of the consultant, a service provider in the consulting industry may have a positive effect on customer relationships. The results of the study can be summarized as follows: The pro-social service behavior of the consultant was verified to have a positive effect on relationship trust, relationship satisfaction with customers and relational embeddedness was found to have a positive effect on relationship trust and relationship satisfaction. In addition, relational embeddedness, relationship trust, and relationship satisfaction were found to have a positive effect on long-term relationship orientation.

The Meditating Role of Customer Satisfaction on Relationship between Brand Embeddedness and Cross-Buying Intention (브랜드배태성과 교차구매의도의 관계에 대한 고객만족의 매개역할)

  • Hansung Yun;Deok Hyun Seong
    • Journal of Industrial Convergence
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    • v.22 no.2
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    • pp.33-43
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    • 2024
  • This study aims to test the relationship between brand embeddedness and cross-selling intention, as well as how customer satisfaction affects as mediator its relationship. The data set includes 258 consumers using a specific smartphone brand and we gather the data by conducting a survey. We use structural equation modeling to verify hypotheses and do nonparametric bootstrap approach for additional analysis of the mediating role of customer satisfaction. The results of analysis are as follows. First, it has been shown that barnd embeddedness positively affects customer satisfaction and cross-buying intention. Second, customer satisfaction is found to have a positive effect on cross-buying. By combining these results and additional analysis, we confirm that the direct effect of brand embeddedness is more effective for cross-buying intention than the indirect effect of customer satisfaction. The results of this empirical analysis show the academic value that brand embeddedness as social capital can be a antecedent for cross-buying intention. In addition, this study suggests the need for brand practitioners to increase the embeddedness of customers related to the brand and consider the mediating role of customer satisfaction together in order to increase cross-buying.

The Effect of Hospital Organizational Culture, Organizational Silence and Job Embeddedness on Turnover Intention of General Hospital Nurses (병원조직문화, 조직침묵과 직무 배태성이 종합병원 간호사의 이직의도에 미치는 영향에 대한 융복합 연구)

  • Woo, Chung-Hee;Lee, Min-Jeong
    • Journal of Digital Convergence
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    • v.16 no.3
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    • pp.385-394
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    • 2018
  • The purpose of this study was to examine the effects of hospital organizational culture, organizational silence and job complexity on turnover intention in nurses working in general hospitals. The subjects were 152 nurses working at general hospitals. Data were collected from April 19, 2017 to April 30, 2017, and statistical analysis was analyzed by hierarchical multiple regression analysis using the SPSS/WIN 22.0 program. As a result of the research, turnover intention showed a positive correlation with resignation and defensive silence, whereas there was negative correlation between consensual organizational culture, sacrifice, suitability and connection of job inclination. The factors affecting the turnover intention were the present work experience, defensive silence, sacrifice, and the explanatory power of turnover intention was 47%. Therefore, in order to lower the turnover intention, it will be necessary to provide various programs to change the communication pattern in the nursing organization, and to provide differentiated welfare system.

The Relationship among Career Plateau, Self-efficacy, Job Embeddedness and Turnover Intention of Nurses in Small and Medium Sized Hospitals (중소병원 간호사의 경력정체, 자기효능감, 직무배태성과 이직의도와의 관계)

  • Kim, Yu-Mi;Kang, Young-Sil
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.14 no.10
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    • pp.5078-5090
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    • 2013
  • This study was to identify the relationship among small-medium sized hospitals nurse's career plateau, self-efficacy, job embeddedness and turnover intention. The study was conducted through a survey on 217 nurses in five small-medium sized hospitals in J city. The data were collected from August 5, 2013 to August 20, 2013. The data were analyzed by SPSS/WIN 18.0 program. The mean score of turnover intention was 3.07. The positive correlations between career plateau and turnover intention were found, but the negative correlation between self-efficacy, job embeddedness and turnover intention were found. The significant factors influencing turnover intention were job embeddedness, present clinical career, career plateau and work unit. To decrease turnover intention, therefore, nursing managers need to develop the nurse retention program for increasing job embeddedness and apply to nursing field.

A Convergence Study about Influences of Emotional Intelligence and Job Embeddedness on Turnover Intention in General Hospital Nurses (종합병원 간호사의 감성지능과 직무배태성이 이직의도에 미치는 영향에 관한 융합연구)

  • Song, Min Jung;Choi, So Young
    • Journal of the Korea Convergence Society
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    • v.8 no.2
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    • pp.83-89
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    • 2017
  • The purposed of this study was to identify the factors that affect turnover intention in general hospital nurses. The study subjects were 110 general hospital nurses agreed to participate and understand the purpose of the study. The collected data were analyzed using SPSS WIN 18.0 program. The mean score of emotional intelligence was 3.51 points, and the mean score of job embeddedness was 3.09 points, and the mean score of turnover intention was 3.61 points. Emotional intelligence and turnover intention had a negative correlation, job embeddedness and turnover intention had a negative correlation and emotional intelligence and job embeddedness had positive correlation. The factor with the largest effect on turnover intention was job embeddedness (${\beta}$=-.298, p<.001). The explanatory power of job embeddedness on turnover intention was 21.0%. Therefore, we propose the implementation of a study to develop and apply nursing intervention programs to improve job embeddedness.

A Study on Relations Between Trust in e-Government and Trust in Government - Focused on the Factors of Truster and Trustee - (전자정부 신뢰와 정부신뢰의 영향관계에 관한 연구 - 신뢰주체 및 신뢰대상 요인을 중심으로 -)

  • Lee, Sun Joong
    • Informatization Policy
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    • v.18 no.2
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    • pp.49-71
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    • 2011
  • This study aims at finding what factors influence trust in e-government and how trust in e-government and satisfaction with e-government services affect trust in government. Despite of the importance of trust in e-government, there has not been sufficient research. Giving light on the factors of affecting trust in e-government is of academic significance. Therefore, the purpose of this study is to explore the nature, driving forces and consequences of citizens'trust in e-government and in government. The empirical results indicated that temporal embeddedness, network embeddedness, information provision quality, information security quality and e-participation quality affect satisfaction with e-government services and trust in e-government. Also, satisfaction with e-government services and trust in e-government influence trust in government, and satisfaction with e-government services affect trust in e-government.

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A Study on the Effect of Network Embeddedness on Collaboration and Performance in the Project Supply Chain : Focusing on Second-tier Suppliers (프로젝트 공급망에서 네트워크 배태성이 협업과 기업성과에 미치는 영향연구 : 2차 협력업체를 중심으로)

  • Park, Seong Taek;Rhe, MoonKi Kyle;Ryu, Seonjeong
    • Journal of Digital Convergence
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    • v.12 no.6
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    • pp.93-103
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    • 2014
  • The rapid trends toward outsourcing have created more complex and fragmented multi-tier supply chains for Engineering, Procurement & Construction(EPC) industry. Working with suppliers and sub-suppliers requires continuous integration activities during project execution. The purpose of this study is to identify the factors influencing the performances and relationship satisfaction of second-tier suppliers participating in the project-based supply chain. This study proposes the network embeddedness, collaboration, information-sharing and flexibility as antecedents variables, and collected the survey responses from the second-tier suppliers having experiences with complex projects. The statistical results indicate that the collaboration with supply chain leading firm and first-tier supplier has significant impact on the performances and relationship satisfaction of second-tier suppliers. It was also found that the information-sharing and flexibility influence the network embeddedness as well as collaboration, and that the embeddedness have significant impact on the collaboration.

Analysis of the Relationship between Career Anchors, Job Embeddedness, Career Motivation, and Retention Intention of Clinical Nurses (임상간호사의 경력 닻, 직무배태성, 경력동기 및 재직의도와의 관계 분석)

  • Jae-Woo Oh;Mi-Ran Kim
    • Journal of Industrial Convergence
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    • v.21 no.7
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    • pp.105-114
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    • 2023
  • This study is a descriptive research study for clinical nurses to understand the relationship between career anchor, job embeddedness, career motivation and retention intention, and to identify factors that can affect retention intention. A study was conducted between November 1, 2022 and December 30, 2022 with 155 nurses from C and G Regional General Hospitals. Nurses' intention to work was statically correlated with job embeddedness and career motivation. A factor influencing nurses' intention to work was job embeddedness, and the explanatory power of the variable was 25%. We propose repeated studies that diversified the study subjects to identify nurses' career anchor types, which are influencing factors of nurses' job embeddedness, and follow-up studies to develop training and personnel management programs according to career anchor types and verify their effectiveness.

The Effect of Nurse Social Support and Job Satisfaction on Job Embeddedness in the Small and Medium Sized Hospital Nurses (중소병원 간호사의 사회적 지지와 직무만족이 직무배태성에 미치는 영향)

  • Kim, Eun-A
    • Journal of Convergence for Information Technology
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    • v.10 no.3
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    • pp.22-30
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    • 2020
  • The purpose of this study is to examine the effects of social support and job satisfaction on job embeddedness in the small and medium size hospital nurses. The subjects were small and medium hospital nurses in G city, and 197 data were analyzed. Data were analyzed descriptive statistics, t-test, ANOVA, Pearson correlation analysis, and hierarchical regression analysis. As a result, supervisor support, peer support of social support, job satisfaction were reported positively correlated with job embeddedness. The study model accounted for 28.0% of job embeddedness. The most powerful variable affecting job embeddedness was job satisfaction(β=.33 p<.001). In order to promote job embeddedness of small and medium hospital nurses, it is suggested that measures for improving job satisfaction and supervisors support of social support.

Effect of Nurse Practice Environment and Organizational Justice on Job Embeddedness in the Small and Medium Sized Hospital Nurses (지방 중소병원 간호사의 간호업무환경과 조직공정성이 직무배태성에 미치는 영향)

  • Lee, Seung Hee
    • Journal of Digital Convergence
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    • v.15 no.12
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    • pp.369-380
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    • 2017
  • Purpose: This study was conducted to examine how nurse practice environment and organizational justice affected job embeddedness in the Small and Medium Sized Hospital Nurses. Methods: The data were collected from 233 nurses by means of self-reported questionnaires on August 23th to September 8th, 2017. Results: The model explained 49.7% of the total variance in job embeddedness scores. Hierarchical regression analysis showed that hospital nurses that had higher perceived nurse practice environment, higher organizational justice, and were older were more likely to have higher job embeddedness scores. Conclusion: To enhance nurses' job embeddedness, hospital and nurse leaders should improve nurse practice environment, particularly in relation to staffing and resource adequacy and collegial nurse-physician relations. Additionally, the nurse leaders can facilitate nurses' job embeddedness by creating and maintaining an organizational culture of fairness and justice.