• Title/Summary/Keyword: 관계만족도

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AI Chatbot Users' Satisfaction and Intention for Continued Use : Moderating Effects of Chatbot Type and Motivations (AI 챗봇 타입과 이용동기에 따른 사용만족도 및 지속사용의도 :자기결정이론을 중심으로)

  • Chu, Ruotzu;Lim, Sohye
    • The Journal of the Korea Contents Association
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    • v.20 no.10
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    • pp.630-640
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    • 2020
  • With a recent rise of various chatbot services, this study attempts to explore the role of chatbot users'' psychological characteristics by applying the self-determination theory. In particular,this study investigates (a) the relationship between chatbot users' psychological needs(perceived autonomy, perceived competence, perceived relatedness) and user satisfaction, continuous intention to use, and (b) the moderating effect of chatbot type and user motivations. Based upon a survey, the results revealed that perceived autonomy, competence, and relatedness had significant positive effects on user satisfaction and continuous intention to use. The results also confirmed that the user satisfaction had a significant positive effect on the continuous intention to use. The moderating effect of social and relational motivation was found between perceived autonomy, competence, relatedness and user satisfaction. The implications are discussed for furthering the development of chatbot services.

The Relationships between Parental Perfectionism, Academic Stress, and Life Satisfaction (고등학생이 지각한 부모의 완벽주의 성향과 학업스트레스 및 삶의 만족도의 관계)

  • Jo, So Hee
    • Korean Educational Research Journal
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    • v.40 no.1
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    • pp.43-57
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    • 2019
  • The purpose of this study is to analyze the relationship between parental perfectionism, academic stress, and life satisfaction among high school students. For this purpose, 290 high school students from the P region were surveyed. We performed a t-test to see if there were significant differences in students' life satisfaction and perceived academic stress between the low parental perfectionism group and the high parental perfectionism group. The results of the study are as follows. First, the low parental perfectionism group reported a significantly higher level of life satisfaction than high parental perfectionism group. Second, the relationship between perceived parental perfectionism and students' academic stress was significant, which shows that the high parental perfectionism group perceived a higher level of academic stress than the low parental perfectionism group. The results indicate that parents' perfectionistic tendencies can lead to higher levels of academic stress of their children, which also can reduce their life satisfaction.

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The Mediating Effect of Authenticity in the Relationship between Emotional Disharmony and Life Satisfaction: Focusing on the Women Customer Counselor (콜 센터 여성 상담사의 감정부조화와 삶의 만족도의 관계: 진정성의 매개효과)

  • Hwang, Min-Jung;Kim, Hyun-Ah
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.6
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    • pp.245-253
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    • 2019
  • This study was performed to emotional labors of the relationship between the emotional dis-harmory and life satisfaction to find if authenticity take a role as a mediator variable. For this study targeting the women counselors us 197 people general public institution based in Seoul, to emotional dissonance scale partially modified by Hyuck-gi Kwon and Bong-gyu Park(2006); authenticity scale by Wood at all (2008), and life satisfaction measurement(Satisfaction With Life Scale; SWLS) developed by Diener at all(1985), was subjected to multiple regression analysis was performed to verify sobel for the statistical significance of the mediating effect. As a result was showed that authenticity is fully mediated of emotional dis-harmory between life satisfaction. The results implies that improving life satisfaction on a women customer counselor with emotional dis-harmony may help reduce accepting external influence, self-alienation and increase authentic living. Finally, implication and limitation of study are discussed.

The effect of job stability on senior citizen's quality of life : mediated effect of job satisfaction (고용안정성과 삶의 질 간의 관계에서 고용 관련 만족도의 매개효과 검증 : 고령 근로자를 중심으로)

  • Jeong, Woo Jin;Jung, Sung Cheol
    • Journal of Venture Innovation
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    • v.3 no.1
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    • pp.67-85
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    • 2020
  • In this article, we investigated the overall relationship between the employment stability of senior wage earners and their quality of life. Moreover, we analyzed a mediated effect of satisfaction variables: income satisfaction, work environment satisfaction, and overall job satisfaction. For the research, we used the data from the Korean Longitudinal Study of Aging (KLoSA) and analyzed the data set of 1,318 senior wage earners. The result showed that there exists a positive relationship between job stability and job satisfaction, while the overall quality of life has a negative relation with both the job stability and job satisfaction. This study showed a contradictory result from previous studies that claim that the quality of employment such as job stability and job satisfaction has a positive relationship with the quality of life, and the result implies that the research on senior wage earners requires perspectives different from those on other age groups and social classes.

Relationship between Academic and Clinical Practice Stress and Major Satisfaction in Nursing Students (간호대학생의 학업 및 임상실습 스트레스와 전공만족도와의 관계)

  • Jeon, Misoon
    • Journal of Convergence for Information Technology
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    • v.11 no.7
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    • pp.272-277
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    • 2021
  • This study aimed to identify the relationship between academic and clinical practice stress and major satisfaction of nursing students. The data was collected from 140 nursing students by the online survey. Data were analyzed using SPSS 18.0. As a result of analyzing the differences in academic stress, clinical practice stress, and major satisfaction according to general characteristics, it was found that academic stress had a difference with religion (F = 14.348, p < .001). And there was a statistical difference in major satisfaction with grade (F = 4.582, p = .004). As for the correlation between academic and clinical practice stress, and major satisfaction, academic stress and clinical practice stress were positively correlated (r = .388, p <.01), and clinical practice stress had a positive correlation with major satisfaction (r=.336, p<.01). Therefore, it is considered that it is necessary to develop a program to lower academic stress in order to improve the satisfaction of the majors of nursing students.

Analyze Causal Relations between the 2019 International Horticulture Goyang Korea's Service Quality and Visitors' Perceived Value, Overall Satisfaction, and Loyalty (축제형 박람회의 서비스품질이 지각된 가치, 전반적 만족 및 충성도에 미치는 영향 - 2019고양국제꽃박람회를 중심으로 -)

  • Lee, Chan-Do
    • The Journal of the Korea Contents Association
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    • v.21 no.2
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    • pp.68-77
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    • 2021
  • The purpose of this study is to The exhibition's service quality was divided into three factors: event content, publicity, and empathy. First, the exhibition's service quality had positive effects on visitors' perceived value and overall satisfaction. Visitors' perceived value also showed a positive effect on their overall satisfaction. Second, each of visitors' perceived value and overall satisfaction had positive effects on their loyalty. Third, in effect decomposition, the total effect of the exhibition's service quality on visitors' perceived value was largest, followed by the service quality's total effect on their overall satisfaction and the service quality's total effect on their loyalty in order. In addition, statistically significant total effects were found between visitors' perceived value and overall satisfaction, as well as between visitors' perceived value and loyalty. As a result, mediating effects such as visitors' overall satisfaction had a positive contribution. Accordingly, statistically significant effects were confirmed in the relationships between all endogenous and exogenous variables.

Analysis of structural relationships between self-directed learning, class environment, and learning satisfaction in online classes of high school students (일반고 학생의 자기주도 학습, 온라인 수업 환경 및 학습만족도 간의 구조적 관계분석)

  • Kim, Jin-Cheol
    • Journal of Industrial Convergence
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    • v.20 no.2
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    • pp.21-27
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    • 2022
  • Purpose: The purpose of this study is to investigate the structural relationship between self-directed learning, online class environment, and learning satisfaction of general high school students. 219 12th grade students in Sejong B High School responded to the survey questionnaire. For data analysis, correlation analysis and structural equation models were implemented. Results are as follows. First, there was a moderate or higher correlation between self-directed learning, online class environment, and learning satisfaction. Second, the model fit of the structural model among variables was good. Self-directed learning had an effect on the online class environment, and the online class environment had a positive effect on learning satisfaction. However, self-directed learning had no statistically significant effect on learning satisfaction. The researcher found the implication that learners' online class satisfaction showed a synergistic effect when students' self-directed learning ability and educators' excellent class environment are created. Also, the researcher proposed to analyze online learning satisfaction by comprehensively considering the individual, family, and school factors of various learners.

The relative contribution of domain satisfaction on life satisfaction and hedonic balance: A comparative study of Korean and Canadian university students (삶의 만족도와 정서적 안녕감에 대한 영역 만족도의 상대적 예측력: 한국과 캐나다 대학생 비교 연구)

  • Kim, Hyunji;Lee, Hwaryung;Suh, Eunkook M.
    • Korean Journal of Culture and Social Issue
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    • v.26 no.3
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    • pp.303-327
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    • 2020
  • Previous studies have examined the relationship between domain satisfaction and life satisfaction. However, a comprehensive investigation of satisfaction with multiple domains and their relative contributions to life satisfaction and hedonic balance are missing in the literature. And most studies were conducted in English speaking countries and only a few cross-cultural studies have been conducted. In the current research, we compared Korean and European Canadian university students to examine how domain satisfactions (satisfaction with healthy lifestyles, family relationships, appearance, financial situation, academic performance) are associated with life satisfaction and hedonic balance. We then examined the relative contributions of people's satisfaction ratings on the life domains to their life satisfaction and hedonic balance. Positive correlations were observed between satisfaction with each of the five life domains, and life satisfaction and hedonic balance across the two cultural groups. Interestingly, satisfactions with healthy lifestyles was the dominant predictor of Koreans' life satisfaction and hedonic balance. Satisfaction with appearance was the dominant predictor of European Canadians' life satisfaction and hedonic balance followed by satisfaction with healthy lifestyles. Overall, these results suggest that there are common life domains that contribute to subjective well-being and that there are specific life domains that may contribute more to subjective well-being depending on the culture.

Communication competence and Satisfaction in Interpersonal Relationship on MBTI personality patterns(Focused on 3th military Cadet) (MBTI 성격유형에 따른 커뮤니케이션 능력과 대인관계 만족도에 관한 연구)

  • Hwangbo, Sik;Jang, Haesook
    • Convergence Security Journal
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    • v.16 no.3_1
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    • pp.11-26
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    • 2016
  • This study explores communication competence and satisfaction in interpersonal relationship according to MBTI personality patterns. Looking at the distribution of MBTI personality patterns among male cadets, number of ESTJ(16.7%) is the highest, For female cadets, the highest in number is ENFJ(16.7%). There is discrepancy in communication competence depends on personality patterns, in order to verify such disparity, LSD was applied as a post-verification. As a result, there was discrepancy in communication competence between E(extravert) and I(introvert), also in satisfaction in interpersonal relationship between E(extravert) and I(introvert). Correlation between communication competence and satisfaction in interpersonal relationship showed static relation(r=.604(p<.01). In conclusion, this study proves significant relation of communication competence and satisfaction in interpersonal relationship according to cadet's personality patterns statistically. Also this study is significant because it can indicate directions that needs to be taken for discipline of cadets.

Terminal Care Stress, Job Satisfaction and Terminal Care Performance for Nurses in Internal Medicine Wards (내과병동 간호사의 임종간호 스트레스, 직무만족도 및 임종간호수행)

  • Baek, Eu Kyoung;Choi, Eun Joung
    • Journal of Hospice and Palliative Care
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    • v.18 no.4
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    • pp.267-275
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    • 2015
  • Purpose: This study is aimed to investigate the relationship among terminal care stress, job satisfaction and terminal care performance nurses in internal medicine wards and to provide a basis to improve terminal care performance. Methods: This is a descriptive study performed with 201 nurses who have at least one year of experience and are stationed at the internal medicine department of three general hospitals and three university hospitals in P city of a metropolitan city B. The nurses also had an experience with a dying patient. Data were collected from March 1 through March 31, 2014. The study was approved by the Institutional Review Board of Kosin University. Results: Job satisfaction was negatively correlated with stress in end-of-life care (r=-212, P=0.003) and positively correlated with terminal care performance (r=0.383, P<0.001). There was no correlation between terminal care stress and terminal care performance. Conclusion: Appropriate programs are needed to improve job satisfaction for high quality terminal care performance.