• The Journal of the Korea Contents Association
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• v.9 no.12
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• pp.270-278
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• 2009

Most of previous studies on civil servants' stress factors and job satisfaction have been focused on low job satisfaction caused by stress from role relations and human relations. In case of fire officers, however, their stress is expected to be influenced by their unique job characteristics such as risk, urgency, stand-by, and shift. Thus, this study divided fire officers'stress factors into job-related factors (risk, urgency, stand-by, alternation) and role-related factors (role conflict, role ambiguity, role overload), and empirically analyzed how these factors affect their job satisfaction. According to the results of this study, fire officers' job characteristics and their roles in the organization had a significant effect on their job satisfaction. Particularly, among the job-related factors, urgency and stand-by had a positive effect on job satisfaction, and among role-related factors, role conflict and role overload had a negative effect on job satisfaction. In addition, fire officers' stress and job satisfaction were significantly different according to their job (fire fighting, rescue and first aid, fire administration, others), and according to their workplace (fire fighting headquarters, fire station, 119 safety center).

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.9
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• pp.5610-5620
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• 2014

This study was conducted to determine the levels of job stress, as well as its association with psychosocial factors (type A behavior pattern, locus of control, and self-esteem). Self-administered questionnaires were given to 634 clerical public officers in the C Provincial Office between February 18 and Mar. 10, 2013. As a result, the job stress levels of the subjects was significantly different according to age, sex, educational level, marital status, job position, job career, satisfaction in job life, smoking, alcohol drinking, sleeping time, type A behavior pattern, locus of control, and self-esteem. Regarding the correlation of job stress and psychosocial factors, the level of job demand was negatively correlated with the internal locus of control. The decision latitude was negatively correlated with the type A behavior pattern, internal locus of control and self-esteem. Supervisor support was negatively correlated with the external locus of control. In hierarchial multiple regression analysis, the affecting factors to the job stress selected variables, such as age, subjective health status, job position, overtime work, experience of sick absence, satisfaction in work, sleeping time, leisure time, visiting out-patient department, type A behavior pattern, locus of control, and self-esteem, and the explanatory powers of these factors was 32.1%. In particular, the factors related to the psychosocial factors (type A behavior pattern, locus of control, self-esteem) were strongly related to the job stress, increasing the explanation of factors up to 15.0%.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.6
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• pp.2169-2177
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• 2010

The effects of job related factors on psychosocial health status were examined by taking job stress into account. The self-administered questionnaires were performed, during the period between Oct. 1st, 2009 and Nov. 30th, 2009, to 805 individuals in the service of general administration located in Daejeon City. Causal relationships between job related factors, job stress, and, psychosocial health status were examined by structural equation model. The main finding as follows: For correlations of such indices of psychosocial health status as PWI and MFS with various studied items, all of these two indices were found to be in a negative correlation with the job position, job career, satisfaction in job life, autonomy of job, supervisors support and coworkers support, whereas in positive correlation with the experience of sick absence per year and job demand. With the analysis of structural equation model, the degree of job stress factors was more influential on the level of psychosocial health status than job related factors in such a manner as that the greater the job stress, while the lower the job related factors, the higher the psychosocial health status(PWI and MFS). Moreover, it was found to have the inter-relational effects that the greater the job related factors, the lower the job stress factors. Thus the effective strategy for stress and fatigue symptoms reduction among governmental employees requires additional programs focusing on innovated job specifications.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.11
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• pp.5423-5433
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• 2013

This study has analyzed the factors related to everyday stress, professional stress, and professional satisfaction experienced while performing administrative duties in unit of school, concerning administrative education government officials. The study period was set from March 10 to March 30, 2013, and the subjects of study was set as 122 employees of Cheongwon-gun, Cheongju-si, Chungcheongbuk-do, working as administrative education government officials. The spsswin18.0 program was used for data analysis, and the t-test, and frequency analysis and credibility were also analyzed. The positive analysis was verified at a significant level of 5%. The results of the analysis displayed regarding the Professional Satisfaction pursuant to demographic Characteristic, the difference of Professional Satisfaction between positions was meaningful. However, the differences between sex, age, religion, educational background, marital status, school level, school scale, career, drinking, smoking were not analyzed as meaningful at a significant level of 5%. With regard to Sub-factors of Professional Satisfaction for Demographic Characteristic, the factors in the part of human resource management, human relation, and job capacity were analyzed as meaningful but organizational atmosphere was analyzed as not meaningful at a significant level of 5%. Also with regard to the stress on Quantitative Role among Sub-factors of Professional Stress by Demographic Characteristic, the difference between age, school level, position, career, smoking was meaningful. With regard to career development, the difference between smoking was meaningful. With regard to the stress on role conflict and ambiguity, the difference for demographic characteristic was analyzed as not meaningful at a significant level of 5%. This study implies that the social environmental consideration is required for administrative education government officials, and it is regarded that consideration is required sequentially to developing job capacity, human relation, organizational atmosphere, rather than to human resource management.

• Proceedings of the Korean Society of Disaster Information Conference
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• 2023.11a
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• pp.343-344
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• 2023

본 연구는 국가중요시설의 청사 내에 근무하는 청사보안과 안전유지, 질서유지를 담당하는 방호직 공무원에게 발생하는 다양한 민원인 불량행동의 유형과 국가중요시설에서 일어나는 각 유형에 맞는 민원인 불량행동에 대한 개선방안을 효율적으로 제시하는데 그 목적이 있다. 이에 인터뷰를 통해 국가중요시설에서 근무하는 방호직공무원이 느끼는 민원인 불량행동이 어떠한 유형으로 있는지 조사하였고 개별면담을 통해 나타난 대표적인 민원인 불량행동의 유형들은 첫째, 국가중요시설 내에서 큰 소리를 지르고 욕설을 하는 언어폭력형 둘째, 각 국가기관 및 지자체의 국가중요시설에서 서비스 업무수행 과정 중 다른 타 민원인이 있음에도 본인 자신의 이익과 편의를 위해 행해지는 행위를 하는 이기주의형 셋째, 각 국가중요시설의 규정 및 내규가 있음에도 규정된 규칙을 무시하고 따르지 않는 규칙위반형 등이 있다. 이에 따라 각 유형별 민원인 불량행동에 대한 개선방안 항목들로 첫째, 방호직공무원 교육의 체계화, 둘째, 민원인을 응대할 수 있는 기관의 내규 및 규칙, 셋째, 민원인에게 겪는 스트레스를 해소할 수 있는 환경을 제시하였다.

• Proceedings of the Korean Society of Disaster Information Conference
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• 2022.10a
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• pp.119-120
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• 2022

본 연구는 국가중요시설의 청사 내에 근무하는 청사보안과 안전유지, 질서유지를 담당하는 방호직 공무원에게 발생하는 다양한 민원인 불량행동의 유형과 국가중요시설에서 일어나는 각 유형에 맞는 민원인 불량행동에 대한 개선방안을 효율적으로 제시하는데 그 목적이 있다. 이에 인터뷰를 통해 국가중요시설에서 근무하는 방호직공무원이 느끼는 민원인 불량행동이 어떠한 유형으로 있는지 조사하였고 개별면담을 통해 나타난 대표적인 민원인 불량행동의 유형들은 첫째, 국가중요시설 내에서 큰 소리를 지르고 욕설을 하는 언어폭력형 둘째, 각 국가기관 및 지자체의 국가중요시설에서 서비스 업무수행 과정 중 다른 타 민원인이 있음에도 본인 자신의 이익과 편의를 위해 행해지는 행위를 하는 이기주의형 셋째, 각 국가중요시설의 규정 및 내규가 있음에도 규정된 규칙을 무시하고 따르지 않는 규칙위반형 등이 있다. 이에 따라 각 유형별 민원인 불량행동에 대한 개선방안 항목들로 첫째, 방호직공무원 교육의 체계화, 둘째, 민원인을 응대할 수 있는 기관의 내규 및 규칙, 셋째, 민원인에게 겪는 스트레스를 해소할 수 있는 환경을 제시하였다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.5
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• pp.433-442
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• 2020

This study established the relationship between job stress and burn-out syndrome of firefighters. The research targets were 582 firefighters who worked at five fire stations in the D metropolitan city. The survey was conducted using a self-administered questionnaire during the period from July 1st 2019 to September 30, 2019. On the correlation analysis, burn-out showed a significant positive correlation with job stress. On the results of the logistic regression anaylsis, the risk ratio of high levels of burn-out was significantly higher in the very high stress groups than that in the groups with low job stress. According to the multiple regression analysis, the factors having an influence on burn-out were gender, age, the specific level of job career, shift work, the physical burden of work, the sense of satisfaction with the work, consideration for quitting the job and job stress. These findings suggest that the job stress of firefighters is closely related to burn-out. This demands the development and implementation of programs that can properly control and curb the factors of job-stress.

• The Journal of the Convergence on Culture Technology
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• v.9 no.5
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• pp.385-390
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• 2023

The purpose of this study is to study the need for psychological first aid for stress of fire officials. a 1:1 in-depth interview with 10 paramedics to solve the research problem. Through interviews, the policy on the need for psychological first aid to improve the mental health of firefighters was proposed as follows by analyzing the working environment of paramedics, post-traumatic stress experience, and psychological first aid experience. First, fire officials need to be assigned to the site to educate in advance about post-traumatic stress and the resulting physical symptoms before being exposed to traumatic events. Second, fire officials should provide psychological first aid at an appropriate time after exposure to trauma cases. Third, it is necessary to supplement the manpower and institutional devices that will specialize in mental health work. Fourth, for customized professional medical services and psychological support suitable for fire officials, it is necessary to link fire-fighting complex healing centers and national firefighting hospitals.

• The Journal of the Korea Contents Association
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• v.22 no.5
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• pp.446-455
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• 2022

This study investigated work experience of firefighters and risk factors for their depression during COVID-19 pandemic. We analyzed data of 53,557 firefighters who participated in the online mental health status survey. Data included experiences of COVID-19 infection, experience of COVID-19 response work, fear of social stigma, and anxiety and depression symptoms. Results showed that 45.76% of participants had experience of COVID-19 response work. Emergency job group had the highest percentage of COVID-19 related work and the greater intensity of the work and fear of social stigma than those of other job groups. Hierarchical multiple regression showed that co-workers' infection, COVID-19 related work intensity and fear of social stigma were significantly associated to the severity of depression. The findings in this study demonstrated COVID-19 related work experience can link to the development of depression in firefighters. Effort to reduce COVID-19 related work intensity and fear of social stigma could help prevent depression among firefighters.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.10
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• pp.4917-4926
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• 2012

This study was designed to assess the factor of influence to occupational stress who work in the field of firefighters and questionnaire was uesd to analyse the stress scores and find the primary factors influence to occupational stress. The number of respondents were 408 who received the refresher training and period of investigation was august 2011 through october 2011. A structured questionnaire was employed to evaluate the participants' socio-demographics, job-related factors, health-related behaviors, occupational stress, reaction factor (fatigue, job satisfaction) and buffer factor (social support). Occupational stress and fatigue were assessed using the Korean Occupational Stress Scale-Short Form (KOSS-SF) and the Multidimensional Fatigue Scale (MFS), respectively. The analysis showed that we found a strong correlation between fatigue, job satisfaction and occupational stress. Occupational stress was associated with an increased risk of fatigue and decreased the job satisfaction. In the multiple regression analysis(stepwise), main factor that influence to occupational stress were job satisfaction, gender, age, processing number for a day, exercise. In logistic regression analyses, a higher occupational stress was associated with higher odds of fatigue(High) and the odds was down by 15.0% after adjustment for job satisfaction, gender, age, processing number for a day, exercise. Thus, a job satisfaction promote program for the reduction of occupational stress and the promotion of firefighters's health is strongly recommended.