• Journal of Information Management
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• v.34 no.1
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• pp.77-98
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• 2003

This study analyzes the overview of computerization process in Korean public libraries and reviews several problems of digital services through the library homepage. It is pointed out that digital service level is very high in technical quality, but the difference by regional groups in service quality is severe. This study emphasizes that a specialized resource development based on the regional feature be the survival strategy of digital service in public library at the age of internet.

• Journal of Digital Convergence
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• v.9 no.6
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• pp.165-172
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• 2011

In this paper, we introduce an integrated performance evaluation model defined by the three indices (evaluation index for each evaluation stage, performance viewpoint, and performance type) and analyze the utilization and satisfaction of the seven public u-IT services implemented from 2008 to 2009 using the proposed model. From the performance results of the public u-IT services, it was found out that most of the research goals initially set by the public u-IT service support projects were satisfied. Furthermore, we suggest improvement directions and promotion strategies of future projects.

• Journal of Korean Library and Information Science Society
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• v.52 no.4
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• pp.229-253
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• 2021

The service strategy of the public library needs to be established based on the users who are the actual beneficiaries of the services, including the perspective of changes in the social environment. This study investigated and analyzed the users' perceptions of the library functions and services currently provided and the demand for future services, targeting public library users in the Busan area. The data were collected through a questionnaire, and the respondents were 733 public library users in Busan. The main result is that first, the role and function of the public library that Busan users consider most important was still in material collection and provision. Second, in the information service type, the demand for cultural/lifelong learning program service was the highest, and in the service program, the demand for new IT technology experience and education was the highest. Third, as a result of ISA analysis of information service type, material provision service and information literacy education service were types to be maintained, and reading related service was type to be managed intensively. Fourth, in the analysis of service demand by age, those aged 41 to 50 years old were the generation with the highest demand in all types except for the information literacy education service type, and the demand for information literacy education was the highest among the elderly generation over 61 years old. And the user group in the western part of Busan was higher than the user group in other regions in demand for almost all service types. The results of this study can be used as basic data when establishing strategies to optimize community public library services for users.

• 한국정보통신설비학회:학술대회논문집
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• 2008.08a
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• pp.268-272
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• 2008

최근 유가의 상승은 공간이동의 비용을 매우 크게하여 경제성장을 약화시키고 있다. 이러한 시기에 본 논문은 시간적/공간적 제약을 극복하고 효율적으로 작업할 수 있는 서비스 모델을 제안한다. 인터넷 및 IT인프라의 발전은 사람들이 시간과 공간의 제약없이 언제, 어디에서나 누구와도 작업할 수 있도록 가능하게 할 것이다. 정해진 시간이 아니라 자기가 일하고 싶은 시간에 가상의 일터에서 가상의 조직을 이용하여 전 세계 어디에 있는 누구와도 같이 일을 할 수 있는 공간이 만들어지는 것이다. 이렇게 일하는 방식을 u-Work이라하며 u-Work서비스가 가능하게 해 준다. 본 논문은 u-Work의 유형을 재택근무, 이동원격근무, u-Work센터근무로 분류하고, 공공기관 u-Work서비스 모델을 제안하고자 한다. 또한, 제안한 공공기관 u-Work서비스 모델의 구축방안을 시설인프라 측면, IT인프라 측면, 운용인프라 측면으로 나누어 기술한다. 구축된 u-Work서비스는 전 세계의 전문인력을 활용할 수도 있으며, 사회적 약자의 생산활동 참여 기회를 높이는 등 유연한 노동시장을 만들어 줄 것이다.

• Journal of The Korean Association of Information Education
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• v.14 no.4
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• pp.489-496
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• 2010

Since the specifications of public services in broadcasting-telecommunication convergence environment are not standardized, the public services should be developed and presented by each IPTV service provider, and therefore it is worried that public organizations and IPTV service providers may invest in the public services redundantly, which are managed inefficiently. To resolve those problem, in this paper, the service and network interfaces among multiple public organizations and multiple IPTV service providers and the interactive VOD-type public service providing system of one source multi-use based on ACAP-J are proposed. The proposed system can be utilized in the standard platform of the evolved new public services. And the used technologies can be utilized as a guide for the development of new services.

• The Journal of the Convergence on Culture Technology
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• v.9 no.2
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• pp.467-474
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• 2023

After the revision of the Software Promotion Act, small and medium-sized enterprises (SMEs) with little experience in e-government projects began to participate in public projects. Accordingly, the government introduced the public Project Management Office (PMO) in July 2013 to reduce the risks and secure the quality of informatization business, and the public PMO is still spreading. However, the public PMO service currently experiences sluggish business, such as low-priced orders, due to cut-throat competition, and thus needs improvement plans. In this research, we establish a research model for quality factors of public PMO services that can be considered for the improvement plans, measure and evaluate quality factors based on the model, and then analyze the impact of service quality on customer satisfaction and customer loyalty. For that, we measure quality factors using the SERVPERF model for those who have used public PMO services, establish a structural equation research model, and empirically analyze and evaluate the impact of quality factors. Lastly, we suggest improvement plans and implications for public PMO services.

• Spatial Information Research
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• v.15 no.3
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• pp.219-236
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• 2007

This study is intended to examine the types of U-public service that can be introduced to the public sector by making an empirical analysis on Chungju City public officials. Specially, to analyze the public officials' recognition of the types of ubiquitous public service that can be introduced to the public sector, this study investigates the utility and necessity of ubiquitous information technology when making use of it in terms of administrative concepts. To achieve study purpose, this study examines what type of U-public service is highly likely to be applied and basically has to be applied when ubiquitous information technology is applied to the current environment of Chungju City in stages.

• Journal of Information Technology and Architecture
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• v.10 no.4
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• pp.509-516
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• 2013

Cloud services are recognized the essential IT infrastructure in the optimal smart society which is changing rapidly as a low-cost and high-efficiency. This service of starting from prominent overseas companies such as Google, Amazon, had influenced on the introduction of the service for the various policies of foreign governments, including the United States and the United Kingdom. Such countries adopting to the cloud computing and make transform to the cloud service of existing public service for the effective management of information resources. In this study, we have proposed the main determining factors of cloud adoption, the model of cloud governance for the adoption of public cloud service.

• Land and Housing Review
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• v.12 no.3
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• pp.1-10
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• 2021

A public management paradigm matters for public enterprises as it has a direct impact on their business management and the performance evaluation on public institutions by the Ministry of Strategy and Finance. This research reviews key theories about public management that has attracted attention since the 1980s: New Public Management (NPM), New Public Governance (NPG), and New Public Service (NPS). These paradigms represent their unique features in terms of efficiency, networks, and public service, and have their own merits and shortcomings. This research asserts that more integrated and multi-dimensional approaches to the public management theories are needed to effectively cope with rapidly changing environments for public enterprises.

• Journal of the Korean Society for information Management
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• v.18 no.1
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• pp.23-42
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• 2001

The purpose of this study was to obtain descriptive information about public library connectivity and use related to the Internet in Korea. Questionnaire was sent to all of the 364 public libraries in the nation. The data show that, as of the end of 1999,70.9% of the 351 public libraries which answered the questionnaire had some type of connection to the Internet, and 50.4% of them provided public Internet access services. The infrastructure of hardware and telecommunication, use policy for their public access Internet services were analysed. Public librarians were asked to evaluate their public Internet services. Overall the study found that the level of the nation' s public library Internet services were not satisfactory in quality and quantity. It also found that there were some significant disparities among public libraries in metropolitan areas, medium and small sized cities, and rural counties.