• Title/Summary/Keyword: 고객 데이터베이스

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IS/IT 기술 및 지식에 대한 충북 지역 IS 실무자 재교육 수요 조사

  • Lee, Hyeon-U;Gyeong, Won-Hyeon;Min, Bong-Gyu;Go, Seok-Ha
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2006.06a
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    • pp.159-181
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    • 2006
  • 본 연구에서는 청주와 그 인근 지역에서 정보시스템을 개발하거나 운영하고 있는 업체의 IS 실무자들에게 (1) IS 실무자의 업무 수행 성과, (2) 소프트웨서 및 IT 전문기술수준, (3) IS 지식 및 능력 수준, 그리고 (5) 재교육 수요에 대해서 설문 조사하였다. 본 연구의 조사 대상자들은 주로 Sl(system integration) 업체에 종사하는 IT(information technology) 실무자들과 e-Business를 수행하는 일반 기업에서 전산 업무를 담당하고 있는 실무자들이며, 구체적으로는 전산시스템 운영자, 시스템/데이터베이스 분석/설계자, 어플리케이션/웹 프로그래머, 최종사용자 지원 담당자, e-Business를 위한 IT 지원 인력 등이다. 조사 결과는 다음과 같다. 충북 지역에서 IS 실무자들은 자신들의 업무를 성공적으로 수행하기 위한 지식 및 기술의 다양한 영역에서 광범위하게 지식 및 기술의 결핍을 느끼고 있으며, 자신의 업무 성과가 전반적으로 좋지 않다고 판단하고 있고, 업무 관련 지식 및 기술에 대한 재교육의 필요성을 강하게 느끼고 있다. 또한, 충북 지역의 IS 실무자들은 주된 활동이나 업무가 시스템 개발과 유지보수, 최종 사용자 지원 등의 활동이며, 이에 대한 최신의 기술과 고객 중심의 시각화된 도구(GUI)를 제공하는데 많은 시간을 투자하며, 기존의 반복적인 개발 업무에서 점차 경력이 쌓임에 따라 고객 중심적인 새로운 시스템 개발을 위한 기획과 관리에 많은 관심을 기울이고 있으나, 조직 운영 및 의사결정 등과 같은 기술/지식들에는 낮은 관심을 보였다. IT전문 기술들 중 IS 실무자들이 필요로 하고 보유해야 한다고 응답한 기술들은 대다수가 웹 개발에 관련된 기술이며, IS 실무자들은 대규모 프로젝트의 수행에 필요한 공동 작업 수행 능력의 제고와 그를 위한 재교육에 높은 관심을 나타내었다. 본 조사는 충북의 IS 실무자들을 위한 대학 교육과 재교육을 포함하는 최적의 평생 교육계획 수립을 위한 기초적이고 필수적인 정보를 제공할 것으로 기대된다.

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A Study on the Product Searching Database Optimization Based on Association Rules (연관 규칙 기반의 상품 검색 데이터베이스 최적화 연구)

  • 황현숙;박규석
    • Journal of Korea Multimedia Society
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    • v.7 no.2
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    • pp.145-155
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    • 2004
  • It is very important for Internet searching systems to have user-friendly and rapid searching functions at the managers'point of view. The former finds optimized input parameters to support the various searching requirements of user. The latter has fast searching results which are effectively normalized to various input parameters having different attributes. In this paper we basically focus on optimized database construction not only to have searching functions with multiple attributes to support maximal various input requirements of the user but also to have more rapid searching functions. For this research, we suggest a modified association algorithm that takes into consideration to the support and confidence that is the criteria of the association mining rule in order to reflect the searching characteristics of internet shopping malls. We also propose the model management systems for rapid searching functions. The following results are from a processed simulation: the more the number of searching transactions of the users increase, the less the total relative average searching time becomes.

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Design and Implementation of PDA based RFID Recognition System for the Logistics Application (물류응용을 위한 PDA 기반의 RFID 인식 시스템 설계 및 구현)

  • Jung Sung-Hun;Yim Jae-Hong;Kim Gi-Rae
    • Journal of Navigation and Port Research
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    • v.30 no.1 s.107
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    • pp.85-90
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    • 2006
  • RFID(Radio Frequency IDentification) is appearing by point technology by Ubiquitous environment of new paradigm and Logistics' application But, RFID chip of this is high price and short bandwidth, low power and interference etc. can become technological problem This is getting into obstacle in common use. Reader and tag, Embedded software etc.. that are accomplishing standardization are imported paying most expensive royalty. This paper deals with a RFID cognition system that use PDA under ubiquitous environment to apply to Logistics system A RFID cognition system processes input/output of fundamental information attaching a tag onto products. And a RFID cognition system supports quick, correct and sqfe synthetic Logistics managerial system through construction of database. This can minimize logistics costs and improve the quality of customer service. A RFID cognition system has advantage that can widen range of application to area that cognition system of existent fixing style can not do. Also, it can expect economical effect through inexpensive system construction.

Inland Logistics Forwarding System based on Supply Chain Management : ILOF (공급사슬기반의 육상물류중개시스템 개발에 관한 연구)

  • 박남규;최형림;김현수;박영재;손형수
    • Journal of Information Technology Application
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    • v.3 no.2
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    • pp.67-82
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    • 2001
  • The ILOF project addresses the needs of logistics industrial organizations to reduce information processing time, improve added and residual value of information and reduce processing and transportation costs. It deals with the information supply chain information systems shared by vertical partner as important entity, whose performance and optimization very significantly affects the efficiency and performance of logistics industries. This paper deals with logistics information exchange systems based on supply chain management, focusing on sharing database and processes between partners such as shipper, logistics broker, transportation company, shipping company etc., for smoothing the information flow, enhancing consumer service and reducing communication fee and labour costs. The significance of contribution of this research is the provision of a model for logistics information exchange including entity relationship diagram, data flow diagram and functions which is able to facilitate the formulation of a customer driven supply chain information network, there by enhancing the competitive edge of companies in logistics industries on local and global basis.

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Study on Functional Assessment of Oversea Container Terminal by Data Analysis on Container Handling (컨테이너터미널의 하역데이터 분석에 의한 기능성 평가에 관한 연구)

  • Kim, Hwa-Young
    • Journal of Korea Port Economic Association
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    • v.23 no.2
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    • pp.121-144
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    • 2007
  • In general, the design of container yard and container handling system on container terminal are focused on operation of shipside than service about chassis from outside(C/O). It is not efficient for chassis from outside. The purpose of this paper is functional assessment of efficient container terminal and for higher performance of container terminal. first, the items which are concerned with container handling at the planning of container terminal are investigated and extracted through the practical data analysis of container terminal. Also, verified problems of planning and present condition through the functional assessment. Secondly, the improvements for container throughput in container yard are proposed and examined the effectiveness of improvements about queuing time of chassis from outside and service time of transfer crane by the evaluation decision model based upon multi criteria objectives.

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Privacy Protection and RFID(Radio Frequency IDentification) (RFID와 프라이버시 보호)

  • Lee, Cheol-Ho
    • Proceedings of the Korea Contents Association Conference
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    • 2006.11a
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    • pp.443-446
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    • 2006
  • RFID is the core of realizing ubiquitous environment. This is expected to improve economical effect through related industry revitalization, make-work, and so on, in the future, and to be linked to social see-through enhancement via national life change. However unchecked RFID use lets retailers collect unprecedented huge information and they link it to customer information database, so the voice of worry to bring about a result of trampling down consumer privacy doesn't make a negligible situation. Although RFID system is spreaded out socially, the servicing of law and system is not accomplished to protect individuals from personal information violation threat. At the same time, in ubiquitous computing environment, to protect individual information efficiently, from the step of planning and deciding this technology system, constitutional law, norm, the basic legal rights of the people, and so forth is to be considered. The objective of the research is to persent the privacy protection from the viewpoints of law on RFID.

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Design and Implement of Multi-agent System for Internet Auction (인터넷 경매를 위한 멀티 에이전트 시스템의 설계 및 구현)

  • 김은영;김태석;김광휘
    • Journal of the Korea Computer Industry Society
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    • v.2 no.3
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    • pp.321-328
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    • 2001
  • Existing internet auction systems have adopted the form which gives a win to the auction bidder who proposes the top bid price for the goods posted on the auction board. But they haven't been satisfying the automatical one-step processing for user’s convenience because they must require continuous care of user for bidding and checking as well as neglecting the convenience of user interface while participating in the electronic bidding system. The agent push mail to a auctioneer information that able to get how much profit as calculate duration time and start price with bidding history stored database. So, this thesis propose a multi-agent system in internet auction that generate the highest margin for auctioneer’s goods.

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Design and Implementation of Spatially-enabled Integration Management System for a gCRM (gCRM을 위한 공간 데이터 통합관리 시스템의 설계 및 구현)

  • Kim, Sam-Geun;Moon, Il-Hwan;Ahn, Jae-Geun
    • The KIPS Transactions:PartD
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    • v.18D no.1
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    • pp.57-66
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    • 2011
  • Recently, the necessity of new methods of spatial data integration and analysis in CRM has been increased since it is acknowledged that about eighty percent of all data stored in corporate databases has a spatial component. But conventional CRM systems are either incapable of managing spatial data or are not user-friendly when doing so. This paper has designed and implemented spatially-enabled integration management system that can manage consistently both enterprise and spatial data through a legacy CRM system and object-oriented database and additionally support spatial analysis and map visualization for a gCRM. Through implementation, it is demonstrated that the proposed system can facilitate effectively spatial data management and analysis in a legacy CRM system.

Strategy for intelligent robot agent for ship sales and purchase (선박매매용 지능형 거래 에이전트 설계)

  • 박남규;송한범
    • Proceedings of the Korea Association of Information Systems Conference
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    • 2001.12a
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    • pp.348-361
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    • 2001
  • 최근 몇 년 사이에 인터넷(Internet) 공간상에서 거래되는 선박매매 사이트의 출현으로 인하여 사이버해운거래 시장이 형성되고 있다. 인터넷은 다양한 정보제공자에 의해 광범위한 분야의 정보를 멀티미디어 형태로 전달한다는 점에서 매우 각광을 받고 있지만 이용자의 증가로 무수한 정보들이 걸러지지 못한 채로 Web상에 존재하게 되었다 따라서, 이러한 정보들을 체계적으로 정리하고, 이용자들의 구미에 맞게 가공된 정보의 필요성이 대두되게 되었다. 이러한 문제를 해결하기 위해서 이용자가 원하는 것을 스스로 인지하고 판단하여 요구사항을 해결해주는 '지능적 대리인' 또는 '지능을 가진 도우미'라고 일컫는 지능형 에이전트(Intelligent Agent)의 필요성이 대두되었다. 지능형 에이전트는 그 다양한 기능으로 인하여 인터넷에서 매우 중요한 요소로 자리잡게 되었다. 우리나라를 비롯해서 선진 해운국에서는 선박매매사이트를 개설하여 사이버 공간상에서 거래를 수행하고 있지만, 사이트별 등록된 선박의 수가 많지 않을 뿐 아니라 거래대상 선박의 표현 방식도 사이트별 국가별로 매우 달라, 선박 매매 시 충분한 매매대상 선박정보를 획득하기 어려운 실정이다. 본 연구는 선박매매 시 고객에게 매매 선박정보를 제공해주는 선박매매용 에이전트 설계를 목표로 하고 있다. Bargainfinder, Bargainboat, Shopboat, Price watch 등 쇼핑몰을 대상으로 하는 비교쇼핑에이전트는 상용화되어 운영되고 있지만 선박매매용 에이전트에 관한 연구는 시도되지 않고 있다. 본 연구는 선박매매용 에이전트를 개발하기 위한 설계연구로서 다음 사항에 대한 연구가 시도되었다. (a) 구매 선박에 대한 요구사항 표현 방법 (b) 관련 선박의 표현, 등록 및 색인방법 (c) 공급 선박의 분류와 표현 방법 (d) 에이전트의 정보 수집을 위한 메시지 표현 방법 (e) 수집된 선박정보의 데이터베이스 저장 표현방법 (f) 요구 선박을 찾아주는 정보제공 서비스가 요구된다.

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Buying Point Recommendation for Internet Shopping Malls Using Time Series Patterns (시계열 패턴을 이용한 인터넷 쇼핑몰에서의 구매시점 추천)

  • Jang, Eun-Sill;Lee, Yong-Kyu
    • Proceedings of the CALSEC Conference
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    • 2005.11a
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    • pp.147-153
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    • 2005
  • When a customer wants to buy an item at the Internet shopping mall, one of the difficulties is to decide when to buy the item because its price changes over time. If the shopping mall can be able to recommend appropriate buying points, it will be greatly helpful for the customer. Therefore, in this presentation, we propose a method to recommend buying points based on the time series analysis using a database that contains past prices data of items. The procedure to provide buying points for an item is as follows. First, we search past time series patterns from the database using normalized similarity, which are similar to the current time series pattern of the item. Second, we analyze the retrieved past patterns and predict the future price pattern of the item. Third, using the future price pattern, we recommend when to buy the item.

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