• Title/Summary/Keyword: 경영심리학

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A Behavioral Scientist's Essay on the Art of Negotiation (협상기예(協商技藝)에 관한 행동과학적(行動科學的) 소고(小考))

  • Baek, Gwang-Gi
    • Korean Business Review
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    • v.11
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    • pp.1-14
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    • 1998
  • In this paper the negotiation skills, which have been so far known as non-scientific or artistic field, are analyzed on the basis of behavioral science view point. Negotiator's behavior and psychological situation are believed to influence the negotiation result significantly, therefore, those factors are reviewed with behavioral science framework. Some concepts developed in Cognitive Psychology to explain the decision making models - prominence, commitment, escalation of commitment, framing, adjustment and anchoring, endowment effect - are reconceptualized and applied to the negotiation skill analysis and negotiation skill development in this paper. As the results of this research, various negotiation skills which have been so far believed as irrational and artistic are now able to be explained on the basis of sound logic and reasoning. This means also that valuable and elegant negotiation skills should be further developed by behavioral scientists.

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A study of current management status and ways to improve the efficiency of Family-centered case management services: Focused on the Healthy family support centers and Multi-cultural family support centers in Seoul (가족사례관리사업 운영 현황 및 효율성 제고 방안에 관한 연구 : 서울지역 건강가정·다문화가족지원센터를 중심으로)

  • Park, Jeongyun;Park, Yeonsuk;Jun, Mikyung
    • Journal of Family Resource Management and Policy Review
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    • v.23 no.1
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    • pp.35-60
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    • 2019
  • The main purpose of this study are to investigate the current situation of family-centered case management practices by case managers working in the healthy family support centers and multi-cultural family support centers, in order to propose a practical direction for improving the efficiency of family-centered case management services. Research participants included 24 case manager working in the healthy family support centers and multi-cultural family support centers in Seoul, who have performed case management services for families for one to 7 years. The Date was collected through focus group interview(FGI) and demographic characteristics research. The results of this study are as follows: first, in the area of cognition about family-centered case management conceptualization, confused and ambiguous. Seconds, in the area of practicing as a case manager, there were limitations and biases in community resources contact and multiple intervention and limited sharing information between organizations. Third, family-centered case manager's have periodically been requested to provide diverse training and education for performance of challenging case managers roles. The Standardized manual and burnout precautions should also be prepared.

An Exploratory Study of Fairness Structure in the Context of the Online Shopping (온라인 쇼핑에서 소비자가 지각하는 공정성의 구조에 대한 탐색적 연구)

  • Kim, Young-Kyun
    • Journal of Korea Society of Industrial Information Systems
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    • v.14 no.4
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    • pp.128-142
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    • 2009
  • Since fairness issue has been found to be important in many different business contexts such as marketing, organizational psychology and management in general. The purpose of this exploratory study was to identify the factor structure of fairness and its effects on customer satisfaction and word-of-mouth. In this survey, we collected data from the respondents who have experienced online shopping from 61 online shopping companies. The data were analyzed by structural equation model using LISREL 8.5. The results indicated that fairness has a four-factor structure, which is composed of distributive, procedural, interpersonal, and informational fairness, which is different from three-factor structure. In addition, perceived justice as a second-order construct were found to have a positive effect on customer satisfaction and word-of-mouth intention. The study suggests that online shopping mall should increase customer satisfaction and positive word-of-mouth by enhancing multiple aspects related to fairness.

사내기업가정신이 조직몰입에 미치는 영향에 관한 연구: 우리나라 대기업 구성원을 중심으로

  • Lee, Gi-Su;Kim, Do-Hyeon
    • 한국벤처창업학회:학술대회논문집
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    • 2016.04a
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    • pp.224-227
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    • 2016
  • 이 연구의 목적은 우리나라 대기업 구성원의 사내기업가정신이 조직 몰입에 미치는 영향을 살펴보는데 있다. 이 목적을 달성하기 위하여 업종별 대표기업 3사의 구성원들을 대상으로 설문조사를 실시하며, 이를 토대로 상관관계 존재여부에 대한 분석 작업을 하고자 한다. 최근 IT 대기업 중심으로 스타트업의 혁신문화를 회사 내부로 유입시키려는 노력들이 급속히 증가하는 상황에서, 사내 기업가정신이 기업내부 구성원의 조직몰입에 미치는 영향을 실증적으로 분석하는 것은 시의 적절한 연구라고 판단한다. 조직몰입에 대한 연구는 최근 심리학뿐만 아니라, 경영학적 범위에서도 급속하게 확대되고 있다. 기업의 지속성장을 위한 전제조건은 조직구성원의 조직몰입을 통해 지속적인 경쟁우위를 확보할 수 있는 제품 및 서비스를 경쟁력을 제고시키는 것이다. 이를 위해 기업은 기존에 검증된 조직몰입의 선행변수에 대한 과감하고 지속적인 관리와 함께 새로운 선행변수에 대한 발굴을 시도하고 있다. 확인된 시장과 기업의 현실적 니즈에 근거하여, 본 연구는 사내기업가정신과 조직몰입간의 관계에 집중하였다. 이러한 연구목적을 달성하기 위하여 본 연구는 선행연구를 기초로 실증연구를 실시하였다. 문헌적인 연구는 선행연구를 개관하여 기업가정신의 각 구성요소와 조직 및 직무몰입에 관련된 국내외 발표된 논문과 저서들을 통하여 이론적인 배경을 검토하고 최근의 연구동향을 살펴보았다. 문헌연구로는 사내기업가정신과 조직몰입의 개념을 정리하고 구성요인을 고찰하였다. 실증연구는 삼성전자, SK텔레콤, 포스코의 현재 재직중인 구성원을 대상으로 설문을 진행할 예정이다. 설문결과에 대한 통계적 검증을 통해 각각의 구성요소의 유의성과 상관관계를 파악하고자 한다.

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A Meta-Analysis of Cyberethics Research and Critical Evaluation from a Perspective of Information Human Rights (사이버윤리 연구동향 분석과 정보인권 측면에서의 평가)

  • MYUNG, JAEJIN;LEE, HAN TAE
    • Informatization Policy
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    • v.20 no.1
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    • pp.3-21
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    • 2013
  • This study reviewed academic research related to the cyberethics in the field of humanities and social sciences. The most active and vibrant field of cyberethics is Pedagogy, followed by Law, communication, philosophy, social welfare science, sociology, business administration and psychology. In the field of cyberethics every major has different research themes. The research trend of cyberethics does not reflect distinctiveness of cyberspace, remaining in previous ethical philosophy. Further, it just establishes abstract morality. In the overall research of cyberethics lacks recognition of information human rights, therefore, it shows little tendency to living ethics. Moral recognition based on information human rights should be emphasized, and multi-disciplinary study is requested for future studies.

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Differences between high school students' hope, grit, and school happiness by cluster type (일반고 학생 희망과 그릿의 군집유형별 학교행복의 차이)

  • Kim, Jin-Cheol;Kim, Chang-Gil
    • Journal of Industrial Convergence
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    • v.19 no.4
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    • pp.9-15
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    • 2021
  • The purpose of the study is to find out the difference between high school students' hopes and the school happiness of each cluster of grits. Method: 282 high students' responses were analyzed through correlation analysis and cluster analysis. Results: First, There is a positive correlation between hope and grit and school happiness. Second, Hope and Grit appeared in four clusters. School happiness had the highest "high psychological capital" group and the lowest "low psychological capital. Conclusion: It was discussed that the agency thinking and effort perseverance of grit should be reflected in the curriculum of general high schools. In addition, we propose to develop questionnaires for practical measurements.

Trust in organizations: Conceptualization and Trends (조직내 신뢰: 개념화와 연구동향)

  • Jasook Koo
    • Korean Journal of Culture and Social Issue
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    • v.11 no.spc
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    • pp.69-83
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    • 2005
  • This paper examines the diverse conceptualizations of trust and explores the multi-level factors affecting trust in organizations. Trust in organizations can be defined as a willingness to be vulnerable to the actions of others and to take risks based on the positive expectations toward the others' intentions and behaviors. The process of building and the content of trust in organizations can vary depending on the social and cultural backgrounds in which. the organizations lie. The reengineering process toward a flatter and flexible organizational structure requires the presence of trusting relationships within organizations. Networks within organizations can function as a basis and channel of trust formation. Finally, the importance of trust in efficient leadership process was discussed.

The Relationship between Cultural Self-construal of Korean and Alexithymia: A Serial Mediation Process Model of Ambivalence over Emotion Expression and Emotion Suppression Moderated by Generation (한국인의 문화적 자기관과 감정표현불능증의 관계: 세대에 의해 조절된 정서표현양가성 및 정서억제 연속매개과정 모형)

  • Haejin Kim;Soyoung Kwon;Sunho Jung;Donghoon Lee
    • Korean Journal of Culture and Social Issue
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    • v.29 no.2
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    • pp.171-197
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    • 2023
  • The traditional Korean society has been classified as an Eastern collectivist culture, but in the flow of globalization and digitalization along with the post-Cold War era of the 1970s, Western individualistic culture and values quickly permeated the Korean younger generation. Since rapid changes occurred within a short period of time, there may be differences in cultural self-construal between generations living in the same era. Due to this, psychological problems related to emotional expression and suppression may appear differently depending on generations. Therefore, in the current study, 1,000 Korean adult men and women from their 20s to 60s were investigated for their level of independent and interdependent self-construal, alexithymia, ambivalence over emotional expression(AEE) and emotional suppression(ES). Then the relationship between the variables(self-construal and alexithymia,) and the mediating process of AEE and ES were examined. The generation of participants were divided into the industrialization cohort (birth year < 1970) and the digitalization cohort (birth year starting from 1970). Using the PROCESS macro(Hayes, 2022), we tested a serial mediation model of AEE and ES between the relative independent self-construal(RIS) and alexithymia. The results indicate that the level of alexithymia increases by the serial increase of AEE and ES when RIS decreases. Next, we examined a moderation effect of generatione on the mediation process of AEE and ES, and found that generation moderates the relationship between ES and alexithymia. That is, the effect of ES on alexithymia is significant for the digitalization cohort, while it is not significant for the industrialization cohort. The current results imply that emotion regulation strategies of Koreans have been differently developed according to prevailing cultural values in each generation, and that the negative influence of emotion suppression could be different according to the cultural background of each generation.

Mental and physical healing techniques of Sa-Sang Constitutional Medicine - In contrast with the Integral life Practice(ILP) of Integral psychology - (사상의학의 심신치유기법 - 통합심리학의 ILP(Integral life practice)와 대비하여 -)

  • Heo, Hoon
    • Journal of Korean Philosophical Society
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    • v.131
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    • pp.353-381
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    • 2014
  • "The four types of temperament" (hereinafter "Sa-Sang Constitutional Medicine") is applied to not only medicine, but also various fields like management, politics, education, etc. Despite that "Sa-Sang Constitutional Medicine" is "Mind-Body Medicine" which is fundamentally based on "Controling Mind and Body", though, it was rarely used for psychotherapy in practical. Practical treatment on clinical medicine is limited to only medicine-treatment or acupuncture-therapy. However treatment on illness and pathological phenomenon suggested by "Sa-Sang Constitutional Medicine" keeps individual's nature in control, and it governs environmental facts: age, region, and socio-cultural factors: alcohol, debauchery, riches, authority(酒 色 財 權). Especially, "Moral Cultivation" in "Sa-Sang Constitutional Medicine" emphasizes the importance of properly understanding vice(邪心) and laziness(怠行) concealed in natural temperament of human being, and pursuing "Understanding Each Other(博通)" and "Upright Conduct by Oneself(獨行)". Furthermore, because "Sa-Sang Constitutional Medicine" is developing medical theory based on "Understanding Others(知人)" and "Straighten Oneself(正己)" doing try integral approach, it has great implications for the present generation that forms much of social connection. Similarly, Ken Wilber who is one of representatives of "World Philosophy" and "Integral Psychology" is suggesting "Integral Life Practice" (hereinafter ILP) - applies practical and heuristic "Integral Approach" to individual experiences. ILP is the only practical discipline for development of viable whole-area. ILP says that there are four core modules: body, mind, shadow, spirit(靈), and five auxiliary modules: morals(倫理), gender(性), work(일), emotion(情緖), relationships(關係性). These nine modules could apply mind-body treatment of "Sa-Sang Constitutional Medicine", and thereby more developed mind-body treatment would be found.

The Influence of Organizational Justice on Individuals' Prosocial Behaviors: The Moderating Effect of Individualism and Collectivism (개인주의·집단주의와 조직 공정성(Organizational Justice)에 대한 인식이 조직 내 구성원의 친사회적 행동에 미치는 영향)

  • Kyung Min Kim ;Dong Gun Park
    • Korean Journal of Culture and Social Issue
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    • v.17 no.4
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    • pp.395-413
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    • 2011
  • The purpose of this study is to identify the relationship between the employees' perception of organizational justice and their prosocial behaviors, focusing on the moderating effect of employees' individualism and collectivism. The survey has been conducted for 200 participants working in Korean companies. The results show that the perception of organizational justice is positively related with their prosocial behaviors. Also, employees' individualism and collectivism is significantly related with their prosocial behaviors. Specifically, individuals who are more collectivistic or less individualistic performed more prosocial behaviors than those who are less collectivistic or more individualistic. Finally, employees' individualism/collectivism has moderated the relationship between the perception of organizational justice and prosocial behaviors. When employees have strong sense of collectivism, they performed prosocial behaviors consistently regardless of the perception of organizational justice. That is, even though they perceive organizational justice as low, they perform prosocial behaviors in some degree. However, when employees have strong sense of individualism, their prosocial behaviors have been significantly determined by the perception of organizational justice. That is, when they perceive organizational justice as low, they rarely performed prosocial behaviors. But, as they perceive more organizational justice, their prosocial behaviors have been dramatically increased. The implication of those results and future research questions have been discussed.

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