• Journal of the Korean Home Economics Association
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• v.39 no.7
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• pp.145-163
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• 2001

The purpose of this study was to evaluate counseling services in consumer counseling sites. We analyzed the contents and services of consumer counseling from the following internet sites; http : //www . gcn. or. kr , http : //www. jubuclub. or. kr, http : //www. cacpk. erg, http : //www . tor. co. kr/~ consumer, http : //civ. miriman. co. kr, http ://my. netian .com/~rokmc9. The major findings were summarized as follows: (1) All sites provided both a lot of information on consumer affairs and services for consumer counseling. (2) Two out of six private consumer counseling sites were technically inappropriated. They are wow.gen.or.kr and cia.miriman.co.kr (3) Consumer counseling services with specialized information and laws on consumer affairs were more likely provided from sites of consumer organizations than personal sites. (4) Personal sites made more consumer friendly communication than organization sites.

• Korean Journal of Child Studies
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• v.27 no.3
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• pp.29-51
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• 2006

The 191 subjects of this study were counselors working with children under 18 years of age. The instrument was validated in an antecedent study and used after testing for reliability. Data were analyzed by Cronbach' a, quantification methods I, and multi-regression analysis. Results showed demographic variables at 5% of ad-$R^2$ over total burnout. Hobbies, counseling career, religion, and major field of study were significant. Marital status and caseload affected 'doubt about job.' Counseling field, qualifications and academic career affected 'negative personal relationship' and 'symptoms of somatization.' Psychological variables were 48% of ad-$R^2$ over total burnout. Self-esteem, type AB, self-insight and empathy ability for countertransference management ability were significant. Lower self-esteem, stronger type A personality, higher self-insight and lower empathy ability, produced higher degree of burnout.

• The Korean Journal of Elementary Counseling
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• v.7 no.2
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• pp.117-129
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• 2008

The purpose of this study was to examine the Korean adolescents' perceptions of academic achievement process. The data from Korea Youth Panel Survey(KYPS) in 2003 and 2005 were analysed for this study. The sample consisted of 3,449 jounior-high school students and 3,125 high school students. Students reported the effects of class participation, private tutoring, and studying by oneself were almost same level. But the correlations of students' efforts and the academic achievement were different across the activities. Studying by oneself was regarded more effective by the students who took more efforts to participate at the class. And the correlation coefficient between the class participation and the academic achievement was highest.

• 대한공업교육학회지
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• v.39 no.1
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• pp.23-46
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• 2014

The purpose of this study was to analyze the textbooks of career counseling which are written or translated in Korean so as to understand the usefulness and limitation on the usage of career counseling textbooks. Research questions are as follows: 1) what contents are included in textbooks of career counseling? 2) what are the differences of content rates among textbooks of career counseling? 10 textbooks of career counseling were analysed(6 textbooks: introduction to career counseling, 4 textbooks: focused on career counseling skills and techniques) based on the competency components for career counseling professionals presented by Yoo(2009). Results indicated that 1) 6 textbooks of introduction to career counseling have the most content of 'category1: theories and concepts related to career counseling'. In comparison, 4 textbooks focused on career counseling skills and techniques have the most content of 'category4: career counseling competency'. 2) Based on the unit of analysis chapter, the highest rates are 'category4: career counseling competency(33.33%)' and 'category1: theories and concepts related to career counseling(28.15%)'. 3) It is hard to find the contents related to the knowledge and skills of individual and group counseling(category 2), the competencies of network, problem solving, peer counselor feedback, administration, ethic(category 8,9,10,11,13), the growth and self-management as professionals(category 12,14).

• Digital Contents
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• no.10 s.101
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• pp.58-61
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• 2001

인터넷 콜센터는 인터넷을 하면서 전화통화를 한다는 것이다. 인터넷 콜센터의 개략적인 의미는 위와 같다. 여러분도 알다시피 인터넷에서는 많은 정보를 보여 주고 있고 또 많은 거래도 이루어질 수 있다. 고객은 컴퓨터를 이용해서 정보도 검색하고 서비스도 제공받는데, 이것도 하나의 관계이기 때문에 불만도 나올수 있고 분쟁도 일어날 수 있는 것이다. 이럴 땐 꼭 개인 입장에서 참 어려워지는 거다. 누구에게 물어볼 수도 없고 하소연 할 데도 없으니 그냥 그 인터넷 홈페이지와 인연을 끊는 수 밖에 없는 것이다. 이렇게 인터넷을 보다가 상담원을 연결하여 궁금한 것을 채팅이나 육성으로 문의하는 행위를 가능케해주는 솔루션이 바로 '인터넷 콜센터'이다.

• 정보보호뉴스
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• s.137
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• pp.26-29
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• 2009

지난 2008대규모 해킹 개인정보 유출 등 보안 사고로 얼룩진 한 해였다. 중국발 해킹으로 인해 국내 대표 오픈마켓 회원 1,000개인정보가 유출됐고, 포털 사이트의 고객 상담정보가 해커에 의해 탈취됐으며, 정유회사 고객정보 1,100내부 직원에 의해 유출되는 등 다양한 형태의 보안 사고가 발생했던 한해였다. 지난 십여년에 결쳐 진행된 정보화혁명으로 인해, 거의 모든 정보들이 디지털화되고 인터넷을 통한 유통이 일반화되면서 정보보호 이슈는 날이 갈수록 심화되고 있는 실정이다. 인터넷이 우리 사회에 가져 올 순기능은 형언할 수 없을 만큼 크지만 개인정보 침해를 비롯한 역기능 또한 심각한 수준에 이르고 있다. 향후 유비쿼터스 시대 도래 등과 더불어 다양한 개인 맞춤형 IT 서비스가 더욱 확산된다면 개인정보 보호와 프라이버시에 대한 이슈는 지금보다 더 첨예하게 대두될 것으로 예상된다. 더 많은 정보사회의 편익을 누리기 위해 개인정보의 적절한 수집과 활용은 계속될 것이기 때문이다. 그런 의미에서 개인정보 보호는 고도 정보화 사회를 위한 기본 전제조건이자, 결정적인 신뢰요소다. 그리고 지금은 우리 사회 의 개인정보보호 수준제고를 위해 모두의 지혜가 필요한 시점이다.

• Journal of Digital Convergence
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• v.13 no.4
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• pp.101-114
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• 2015

The purpose of this study is first to understand agent's turnover from both academic and perspectives. Then we suggest convergence of smart work paradigm and supervisor's support as the relieving factors of turnover, The research model of this study is based upon reviews of turnover literature, the smart work and supervisor's support as moderating variables from which research hypotheses were derived. The data came from the survey from financial sector agents such as banking, insurance, and others. The analyses has been done by SPSS 20.0, We used multiple regressions to test the effects of the tested variables on the dependent variable, job satisfaction. The results of this study find significant relations of smart work and supervisor's supports in relations to personal and job-related turnover. The implication is smart work and supervisor's supports play significant role in increasing job satisfactions. Major finding is too much supervisor's supports ignoring agent's situations may bring reverse effects on relieving turnover.

• Journal of Nutrition and Health
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• v.22 no.4
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• pp.290-299
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• 1989

The purpose of this study was to develop a software system for supporting nutritioal counseling. This study provides basic information on the assessment of nutritional status for individual. Software programs developed for this study were as follows: 1) Program for calculating the nutritional recommended daily allowance based on individual needs and for assessing obesity by Broca index. 2) Program for the analysis of nutritional daily intake(comparison between the amounts intake and the recommended dietary daily allowance) 3) Program for the analysis of nutrient intakes from each food group and their composition rates for the nutrients. A super-16T /XT (16bit personal computer) campatible with IBM-PC / XT was used and all the files and programs were created by using COBOL.

• 대한공업교육학회지
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• v.39 no.1
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• pp.85-101
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• 2014

This study investigated the current status and needs of career counseling based on the student's perception of specialized vocational high school in Daejeon. The main purpose of this study is to provide the future direction and improvement strategies of career counseling in specialized vocational high school through the evaluation of current situation and student's needs. The analysis results of this study are as follows. First, most of students decided their admission into a specialized vocational high school when they were three grades in middle school. It indicates that career counseling teacher plays important roles during that time. Thus, it is necessary to strengthen the ability of career counseling teachers and to develop the various programs to seek student's aptitude and talent from the period of middle school. Thus, it is necessary to strengthen the ability of career counseling teachers and to develop the various programs to seek student's aptitude and talent from the period of middle school. Second, since most of career counseling takes place primarily with class teacher, professional counseling education for class teachers is required. It also needs to expand the specialized counselors to reduce the overburden of class teachers and develop various counseling programs. Third, vocational high school students need the specialized counseling programs according to their major. Effective group counseling programs as well as one-on-one counseling programs which can help the student's career decision should be developed.

• Korean Journal of Culture and Social Issue
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• v.16 no.3
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• pp.311-329
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• 2010

It is necessarily for a counselor's role to vary according to the cultures. While an autonomy is stressed in Western horizontal society, sociability is emphasized in Korea which is a vertical authoritarian society. What is more, a lot of people look to a counselor for elder's role as a teacher or a fosterer as well as a therapist. The two basic framework of Reality Dynamic Counseling which has been developed as a counseling approach for Korean are 'presentization for problem' and 'elder's role of a counselor'. An elder's role of counselor showed in real counseling case is illustrated by 'narrative methods' in this study. The 'story making methods' as one of qualitative research methods is more useful than a protocol method which has been used in studying counseling case, because it has conciseness for original text of dialogs and commentary for counseling process. The seven characteristics of Reality Dynamic Counseling such as grasping the real cause, understanding mind,, emphasizing interpersonal factor, emphasis on role, utilizing confrontation, emphasizing the relationship of parent-child, and facilitating sociability are reflected in such an elder's role of counselor.