• The Journal of Korean Academic Society of Nursing Education
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• v.17 no.3
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• pp.524-535
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• 2011

유전 위험 사정과 상담서비스가 임상실무에 널리 적용되어 감에 따라, 다양한 비용효율 면에서 다양한 상담서비스 모델을 사정하고, 대상자의 임상 요구와 건강문제를 해결하는데 어떤 모델이 유용한 지 확인할 필요가 있다. 본 연구의 목적은 114건의 현장 관찰과 문헌고찰을 통하여 3가지 유전상담 모형을 분석하였다. 유전의학 전문가 모델, 유전상담사 모델, 임상연구전문가 모델을 중심으로 각 모델의 구조, 전문가의 역할 및 기능, 목표, 물리적 세팅, 교육도구 등을 분석하였다. 각 모형 안에서 환자에게 기대되는 결과 면에서 질적 서비스가 보장되는지 확인하기 위하여 이론적 분석을 실시하였다. 본 연구를 통하여 각 모형의 상담 전, 중, 후 환자 만족, 지식 변화, 상담 효과 및 커뮤니케이션 효과 등을 분석하였지만, 결론적으로 상담서비스가 이루어지고 있는 기관의 구조를 충분히 고려하지 않은 상태에서 최상의 서비스 모델을 제시하기 어려울 것임을 논의하였다.

• Journal of Digital Convergence
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• v.18 no.1
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• pp.147-157
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• 2020

The purpose of this study was to investigate the factors influencing the intent to revisit among health screening center customers. The subjects were 195 customers of a health screening center. The intent to revisit was positively correlated with customer satisfaction and word-mouth communication. Multiple regressions showed that customer satisfaction and perceived health status explained 29% of the variance of the intent to revisit. In order to increase the intent to revisit, hospital and nursing managers should strive to improve customer satisfaction. In particular, strategies to arrange explanation of the result consultations, individual health management tailored to customers' needs, and customers-relationship management for continuing relations with the customer should be needed. In addition, it will be needed to expand the roles of nurses who are working in the health screening center from simple heath check or customer reception to active health education and continuous health screening plan after initial one.

• Journal of Korea Entertainment Industry Association
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• v.15 no.8
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• pp.433-441
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• 2021

This study was carried out to provide basic data for development of a program for reducing burnout by examining the relation among clinical practice stress, communication competence and burnout. For this study, data were collected from third-year and fourth-year nursing students from one university in M city, who have experience in clinical practice, from 17^th to 30^th September 2020. The mean score of clinical practice stress, communication competence and burnout in nursing students was 3.08, 3.38 and 2.94 out of 5 points respectively, which means they were above the average. Clinical practice stress significantly differed depending on practice satisfaction(F=7.058 p=.001) of nursing students, and burnout showed statistically significant differences depending on age(F=5.159 p=.007), admission motives(F=3.034 p=.019) and practice satisfaction(F=7.718 p=.001). There was a significant negative correlation(r=-.223, p<.001) between clinical practice stress and communication competence, a significant positive correlation(r=.194 p<.001) between clinical practice stress and burnout and a significant negative correlation(r=-.155, p=.032) between communication competence and burnout. In conclusion, there is a need to seek educational plans for reducing burnout of nursing students and develop a program for improving their communication competence.

• The Journal of the Korea Contents Association
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• v.14 no.2
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• pp.387-395
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• 2014

The authors reviewed research related to nursing organizational culture in order to determine the direction for future research, as well as the current status of nursing organizational culture. Research that analyzed nursing organizational culture were selected from journal articles in Korea and were reviewed. A total of 30 articles were collected. The number of studies on nursing organizational culture has shown a rapid increase since the late 1990s. Most research studies used a non-experimental design. The most frequently used organizational culture model and instrument was the competing values model defining culture pattern, which consists of relation-oriented, innovation-oriented, hierarch-oriented, and task-oriented culture. Other factors showing correlation with nursing organizational culture included job satisfaction, effectiveness, and so on. These results will be used to provide basic data for nursing leaders. In Korea, the next phase of research on organizational culture will require use of various approaches and research methods.

• Journal of Korean Public Health Nursing
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• v.16 no.2
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• pp.325-336
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• 2002

The purpose of this study is to investigate the effects of educational programs on the needs and satisfaction level of nursing activities related with patients receiving anti-cancer chemotherapy. The subjects, 85 cancer patients who were admitted at St. Mary's hospital, who had taken chemotherapy between January and March, 2001 were selected for the study. Of the subjects educational program was applied to 43 patients and the other 42 patients remained and the control group. Educational booklets developed by investigators were validated by a group of judges consisted of nursing professors, physicians and head nurses. Cronbach's $\alpha$ for measurement tools used in this study were 0.96 - 0.98. The results of the study were as follows: 1. Satisfaction scores for received nursing activities m the experiment group were higher than that in the control group. 2. Needs scores for nursing in the experimental group showed no significant differences compared to the control group. The two groups showed different satisfaction levels in different categories of nursing: physical. educational. therapeutic and socio-psychological, in which the therapeutic category scored the highest. 3. Due to the general characteristics. there were no variables to affect the degree of nursing need regarding the two groups. However, in satisfaction level of nursing services, there was a contrary phenomenon between the two group relating to education level (p=0.03). Patients with higher educational levels tend to be more satisfactory. The results strongly indicated that educational program is effective in increasing the satisfaction of patients receiving anti-cancer chemotherapy.

• The Journal of the Korea Contents Association
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• v.16 no.1
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• pp.708-719
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• 2016

This research is conducted to grasp emotional labor, job satisfaction, and related turnover intention of nurses at a regional general hospital; to lower level of emotional labor; to raise job satisfaction; to reduce turnover intention; to perform efficient personnel management; and then, to provide qualitative nursing care. Convenient sampling of 100 nurses at a general hospital in D city, who agreed to participation in the test, was made and an analysis method of t-test, ANOVA, Pearson's correlation was used from April 6 to April 12, 2015 by using questionnaires. According to the research, average score of emotional labor was $3.37{\pm}.85$; average score of job satisfaction was $2.86{\pm}.66$; and, average score of turnover intention $3.47{\pm}.87$. Emotional labor had negative correlation with job satisfaction (r=-.56, p<.001) but it showed positive correlation with turnover intention (r=.67, p<.001) while job satisfaction revealed negative correlation with turnover intention (r=-.64, p<.001). According to result of the research, it is required to prepare systematic measures in order to lower level of emotional labor of nurses who play important role of the hospital and to raise job satisfaction, and it is also required to make positive efforts to solve fundamental problems to provide high quality caring service through satisfying nurses' morale.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.18 no.9
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• pp.226-235
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• 2017

This study was conducted to analyze new nurse satisfaction and factors of the new nurse orientation program and improve their effectiveness. The CIPP evaluation model was applied in this study to assess each module of the program systematically. The respondents of the survey were 452 of five affiliated hospitals of an educational foundation. The respondents' perceptions were 'Senior', 'Operating', 'Introduction', 'Unity', 'Usefulness', and 'Needs' (from highest to lowest). Multiple regression analysis indicated that 'Operating', 'Unity', 'Usefulness', and 'Hospital Introduction' had a significant impact on satisfaction. The results presented herein indicate that planners and operators should improve effectiveness of new nurse orientation programs by enhancing sense of unity, instilling confidence as a nurse, and increasing personal utilization of subjects.

• Journal of Korean Clinical Nursing Research
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• v.22 no.1
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• pp.88-98
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• 2016

Purpose: The purpose of this study was to construct and test a structural equation model of burnout of the critical care nurses based on the job demand-resource model. Methods: A structured questionnaire was completed by 414 critical care nurses. The relationships between concepts of job stress, empathic ability, resilience, job satisfaction, compassion fatigue and burnout were analyzed. Using SPSS WIN 22.0 and AMOS 22.0 programs, the direct and indirect effects of factors affecting burnout among critical care nurses were calculated and modelled. Results: The modified model was yielded as follows: Chi-square= 216.59, GFI= .93, AGFI= .89, NFI= .90, CFI= .93, RMSEA= .07, SRMR= .06 and showed good fit indices. Job satisfaction and compassion fatigue had mediation effects between other three exogenous variables and burnout. Conclusion: The major findings of this study indicate that it is important to develop a support program for critical care nurse in order to improve their job satisfaction and ameliorate their compassion fatigue.

• Journal of Hospice and Palliative Care
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• v.2 no.2
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• pp.91-100
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• 1999

Purpose : This study was performed to investigate the satisfaction in the hospice services provided for inpatient families and bereaved families whose members had been admitted to the hospice unit at Kangnam St. Mary's Hospital to improve the quality of care for the terminally ill patients and their families. Methods : This sample consisted of 33 families of hospice patients during the period of April to lune, 1998 and 30 bereaved families whose patients had died from March, 1993 to March, 1998. The data were collected through a self-report questionnaire and analyzed using t-test and ANOVA. Results : 1) The satisfaction level of inpatient families and bereaved families showed the mean value of 3.5 where the highest value is 5.0. 2) According to age, the level of satisfaction of inpatient families had significant differences in the fields of hospice philosophy, support for the family, medical management and nursing management(P=0.0001). The level of satisfaction of bereaved families showed significant differences in the field of support for the family, medical management, nursing management, and facilities of the hospice unit(P=0.0001). 3) By family relationship, the level of satisfaction of inpatient families had significant differences in the fields of hospice philosophy, support for the family, medical management and nursing management (P=0.0001). 4) According to religion, the level of satisfaction of inpatient families had significant differences in the fields of hospice philosophy, support for the family and nursing management (P=0.0001), but there was no significant difference for the bereaved families. Conclusions : The findings of this study showed that hospice services had positive influence on families with terminal disease such as cancer. To improve the level of satisfaction in the hospice services for families with hospice patients, we need to provide care by an interdisciplinary hospice team approach, and to assess needs of the families according to their socio-psychological characteristics. Further studies need to be conducted with large samples.

• Journal of Digital Convergence
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• v.11 no.12
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• pp.507-513
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• 2013

The purpose of this study was to describe and identify factors that affect job satisfaction of nurses in community mental health facilities. The participants were 201 nurses from 59 nationwide community mental health facilities in Korea. The collected data were analyzed using a t-test, ANOVA, Pearson's correlation coefficients, and hierarchical multiple regression with SPSS 20.0 for Windows. The mean scores of nursing activity, job stress, and job satisfaction were 2.0, 2.4, and 3.1, respectively. Nursing activity and job stress were significantly correlated with job satisfaction. According to the multiple regression analysis, perceived health status, nursing activity (management of daily living), and job stress explained 21% of the variance in job satisfaction. This study suggested the necessity of developing and conducting programs for job stress reduction and job competency enhancement to improve job satisfaction of nurses in community mental health facilities.