• Korean Security Journal
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• no.20
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• pp.141-177
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• 2009

The purpose of this study is to identify the effects of service orientation perceived by employees of security companies on service quality and management performance based on service orientation theory. To test this, 345 participants were sampled from the security companies located in Seoul and Gyeonggi area using stratified cluster random sampling, and then frequency analysis, exploratory factor analysis, t-test, one-way ANOVA analysis and path analysis of the resulting data were conducted using SPSS 15.0 program. Conclusions derived from the aforementioned analytical methods are as follows: there were difference in service orientation according to demographic characteristics. And results from analyses showed that service leadership, which is sub factor of service orientation, was highly evaluated by the male group, and the customer service, by the participants of having college education and more, and the service system, by the group of the income bracket between 1.51 and 2 Million Won.

• Journal of Korea Port Economic Association
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• v.31 no.3
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• pp.15-39
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• 2015

This paper investigates the determinants of port service quality from a resources-based approach. The research model is derived from the relevant literature in port management, service quality, and resource-based theory. It is hypothesized that tangible and intangible resources contribute to port service quality, which in turn leads to the enhancement of reputation and loyalty to ports. To test this, a questionnaire survey is undertaken on three major ports in Korea: Busan, Incheon, and Gwangyang; the collected data are then analyzed using partial least squares. It is suggested that both tangible resources and intangible resources have a positive influence on general service quality and that general service quality has a positive influence on customer satisfaction, thus improving port reputation and loyalty. The contribution to the literature is that resource-based theory is applied to a port service quality model and the model is verified. In addition, an augmented model is adopted to examine the effect of individual resources on service quality. It is also possible for port managers to use the constructs to monitor their resources and develop more specific strategies to gain reputation and loyalty from customers.

• Korea journal of population studies
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• v.34 no.2
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• pp.17-43
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• 2011

With a substantial rise in divorce rates since the mid 1990s, single-parent households are increasing rapidly in Korea. Often it is believed that children in single-mother households suffer the most economically and socially with the marital disruption of the parents. This study hypothesizes that in Korea the socioeconomic status of single-father households may be lower than that of single-mother households mainly because low-income divorced women are not able to form their own households with children. The analysis is based on two sub-samples from the 2% sample of the 2005 Census, one, with children 12 years old or younger and, the other, with divorced mothers of children of the same ages. The findings support the hypothesis that previously-married single fathers show the lowest educational and occupational status among 6 groups of parents: fathers and mothers from two-parent families, fathers and mothers from married but spouse-absent families, and previously-married single fathers and mothers. Divorced mothers'likelihood of living apart from their children has a strong negative association with their educational attainment, with the highest likelihood among women of middle school or lower education and the lowest likelihood among women with college education. Although single mothers comprise a larger percentage of single-parent households, single-father households demonstrate a particular vulnerability with their weak socioeconomic status.

• Journal of the Korea Society of Computer and Information
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• v.5 no.4
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• pp.28-40
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• 2000

As the surrounding of companies is more complicated and intensive. many companies attempt managerial innovations by using information technology(IT) strategically. Recently, information technology, especially Electronic Data Interchange(EDI), is highlighted in the surrounding of companies, because it is regarded as a core technology. EDI is the direct computer-to-computer exchange of business documents in standard formats. EDI brings many benefits to the organization such as reduced costs, faster turnaround, better customer service, and strategic advantage. The Purpose of this study is to identify the effects of relational characteristics-communication, trust, conflict, and commitment- on the performance of Business-to-Business EC. In other words, this study examine the relationships between each characteristics and the effects of these characteristics on the organizational performance. The results of empirical analysis revealed that communications between parties have positive influence on the trust and commitment, and high label of commitment on the EDI is improved the organizational performance. In addition, trust in parties indirectly affects characteristics has unexpectedly positive influence on the trust, commitment, and performance.

• Journal of The Korean Association For Science Education
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• v.31 no.6
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• pp.901-919
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• 2011

The purpose of this study was to analyze abductive reasoning on the inquiry of scientists and elementary school gifted children in science. Subjects for this study were eight scientists and eight elementary school gifted children in science studying in the Academy of Gifted Child Education in Science affiliated with Seoul National University of Education. As a result, abductive reasoning on the scientific inquiry of scientists and gifted children showed the three stages of generating hypotheses, designing the experiments, and interpreting the results. The abductive reasoning in each stage characterized the five types as complex abduction, analogical abduction, observation-based abduction, logic-based abduction, selective abduction. The sub-reasoning process of the abductive reasoning of gifted children in science differed in some ways from that of scientists. First, for most scientists, representing a method or representing a casual explican appeared after searching for the characteristics of variables but for gifted children in science, searching for the characteristics of variables appeared after representing a method. Second, scientists tend to rely on logic-based abduction but gifted children in science tend to rely on observationbased abduction. Third, scientists reason by the similar rate in three steps: generating the hypothesis, designing the experience, interpreting the results. On the other hand, most gifted children in science reason about designing the experience.

• Informatization Policy
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• v.21 no.2
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• pp.67-88
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• 2014

The research hypothesis of this paper is that education for smart device utilization has a positive effect on ability and utilization of smart devices for the disabled. The data for disabled of NIA's 2012 survey about digital divide is used, and the research method is "Heckman's 2-stage method" which considers the problem of selection bias. As a research result, this paper says that the disabled who had experience of education for smart device utilization have higher level of ability and utilization of smart devices. Also, a high level of education and family income, professional career and young generation have been very positive effect on the high level of ability and utilization of the disabled. The level of ability and utilization of the blind tend to be lower than those of the physically disabled. These results remind that the education for smart device utilization for the disabled is important and effective. And various contents and methods of education which are appropriate for the disability types should be developed.

• Journal of the Korea Institute of Construction Safety
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• v.2 no.1
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• pp.28-35
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• 2019

The average number of deaths in the construction industry reaches 500 per year, and in particular, it is confirmed that the type of accidents and deaths caused by disasters such as work platforms has occupied more than 60% of the total. In this study, we presented a structured and combined solution for technology, management, education, and cost that can solve systematically, politically, and external environmental factors as well as direct influence factors. In addition, we examined the safety and safety standards of domestic and international safety, and discussed implications. First, direct impact factors, organizational impact factors, policy influence factors, and external environmental impact factors were examined and classified into technical, education, and institutional dimensions. Second, in relation to the installation of the work scaffold, the standards (OSHA 1926.452), UK (The Work at Height Regulations 2005 No.735, BS5975), Japan (Labor Safety and Sanitation Regulations) and Germany (DIN 4420_4, DIN EN12810). In the case of domestic safety standards, similar to the foreign safety standards, safety measures such as materials and specifications are applied. However, details related to the installation, assembly and structure of the work platform are somewhat different from those in the United States and the United Kingdom excluding Japan. Using the results of this study, it is possible to understand the cause of the accident of foot pedestrian accident more systematically and comprehensively, and safety managers and researchers are expected to help in the accident investigation.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.6
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• pp.379-389
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• 2019

The study empirically investigates financial factors that may influence on corporate R&D intensity during the post-era of the global financial turmoil (from 2010 to 2015) to mitigate possible spillover effect associated with the crisis. Concerning the empirical research settings of the study, chaebol firms listed in the KOSPI stock market are used as sample data with adopting various econometric estimation methods to enhance validity of the results. In the first hypothesis test, it is found that there exist inter-industry financial differences in terms of the ratio of R&D expenditure across all the sample years, but the statistical differences may arise from only a few domestic industries beloning to the high-growth sector. Moreover, it is also interesting to identify that, for the high-tech sector, 3 explanatory variables such as R&D intensity in a prior year, firm size and change in cash holdings are proved to be financial factors to discriminate between chaebol firms and their counterparts of non-chaebol firms, whereas a proportion of tangible assets over total assets as well as the former two variables are shown to be significant factors on the R&D intensity for the low-tech sector.

• Journal of Venture Innovation
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• v.5 no.4
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• pp.157-178
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• 2022

The economy has deteriorated worldwide due to COVID-19, and the domestic economy has also been hit hard. Accordingly, the government implemented unprecedented financial support policies related to COVID-19 to solve the financial difficulties experienced by SMEs. In addition, as the spread of COVID-19 continued, the government implemented guidelines and measures along with recommendations for non-face-to-face contact. Organizations in the public and private sectors have introduced non-face-to-face work methods. Considering this situation, this study investigated the impact of COVID-19-related financial support policies on technological innovation of SMEs. External support is important for corporate innovation, but internal capabilities are also important. Therefore, the effect of entrepreneurship on product innovation was identified. In addition, as the non-face-to-face work method was activated, the effect of smart work was identified by comparing companies that introduced smart work and companies that did not. As a result of the analysis, entrepreneurship showed a positive (+) effect regardless of the introduction of smart work. Financial support policies related to COVID-19 were found to show mixed results according to the type of support.

• Asia Marketing Journal
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• v.14 no.2
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• pp.39-63
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• 2012

Previous studies of reward programs have generally focused on designing the best programs for consumers and suggested that consumers' perception of the value of reward programs can vary according to the type of reward program (e.g., hedonic vs. utilitarian and direct vs. indirect) and its timing (e.g., immediate vs. delayed). These studies have typically assumed that consumers' preference for reward programs has a positive effect on brand loyalty. However, Dowling and Uncles (1997) pointed out that this preference does not necessarily foster brand loyalty. In this regard, the present study verifies this assumption by examining the effects of consumers' perception of the value of reward programs on their brand loyalty. Although reward programs are widely used by online shopping malls, most studies have examined the conditions under which consumers are most likely to value loyalty programs in the context of offline shopping. In the context of online shopping, however, consumers' preferences may have little effect on their brand loyalty because they have more opportunities for comparing diverse reward programs offered by many online shopping malls. That is, in online shopping, finding attractive reward programs may require little effort on the part of consumers, who are likely to switch to other online shopping malls. Accordingly, this study empirically examines whether consumers' perception of the value of reward programs influences their brand loyalty in the context of online shopping. Meanwhile, consumers seek utilitarian and/or hedonic value from their online shopping activity(Jones et al., 2006; Barbin et al., 1994). They visit online shopping malls to buy something necessary (utilitarian value) and/or enjoy the process of shopping itself (hedonic value). In this sense, reward programs may reinforce utilitarian as well as hedonic value, and their effect may vary according to the type of reward (utilitarian vs. hedonic). According to Chaudhuri and Holbrook (2001), consumers' perception of the value of a brand can influence their brand loyalty through brand trust and affect. Utilitarian value influences brand loyalty through brand trust, whereas hedonic value influences it through brand affect. This indicates that the effect of this perception on brand trust or affect may be moderated by the type of reward program. Specifically, this perception may have a greater effect on brand trust for utilitarian reward programs than for hedonic ones, whereas the opposite may be true for brand affect. Given the above discussion, the present study is conducted with three objectives in order to provide practical implications for online shopping malls to strategically use reward program for establishing profitable relationship with customers. First, the present study examines whether reward programs can be an effective marketing tool for increasing brand loyalty in the context of online shopping. Second, it investigates the paths through which consumers' perception of the value of reward programs influences their brand loyalty. Third, it analyzes the effects of this perception on brand trust and affect by considering the type of reward program as a moderator. This study suggests and empirically analyzes a new research model for examining how consumers' perception of the value of reward programs influences their brand loyalty in the context of online shopping. The model postulates the following 10 hypotheses about the structural relationships between five constructs: (H1) Consumers' perception of the value of reward programs has a positive effect on their program loyalty; (H2) Program loyalty has a positive effect on brand loyalty; (H3) Consumers' perception of the value of reward programs has a positive effect on their brand trust; (H4) Consumers' perception of the value of reward programs has a positive effect on their brand affect; (H5) Brand trust has a positive effect on program loyalty; (H6) Brand affect has a positive effect on program loyalty; (H7) Brand trust has a positive effect on brand loyalty; (H8) Brand affect has a positive effect on brand loyalty; (H9) Consumers' perception of the value of reward programs is more likely to influence their brand trust for utilitarian reward programs than for hedonic ones; and (H10) Consumers' perception of the value of reward programs is more likely to influence their brand affect for hedonic reward programs than for utilitarian ones. To test the hypotheses, we considered a sample of 220 undergraduate students in Korea (male:113). We randomly assigned these participants to one of two groups based on the type of reward program (utilitarian: transportation card, hedonic: movie ticket). We instructed the participants to imagine that they were offered these reward programs while visiting an online shopping mall. We then asked them to answer some questions about their perception of the value of the reward programs, program loyalty, brand loyalty, brand trust, and brand affect, in that order. We also asked some questions about their demographic backgrounds and then debriefed them. We employed the structural equation modeling (SEM) method with AMOS 18.0. The results provide support for some hypotheses (H1, H3, H4, H7, H8, and H9) while providing no support for others (H2, H5, H6, H10) (see Figure 1). Noteworthy is that the path proposed by previous studies, "value perception → program loyalty → brand loyalty," was not significant in the context of online shopping, whereas this study's proposed path, "value perception → brand trust/brand affect → brand loyalty," was significant. In addition, the results indicate that the type of reward program moderated the relationship between consumers' value perception and brand trust but not the relationship between their value perception and brand affect. These results have some important implications. First, this study is one of the first to examine how consumers' perception of the value of reward programs influences their brand loyalty in the context of online shopping. In particular, the results indicate that the proposed path, "value perception → brand trust/brand affect → brand loyalty," can better explain the effects of reward programs on brand loyalty than existing paths. Furthermore, these results suggest that online shopping malls should place greater emphasis on the type of reward program when devising reward programs. To foster brand loyalty, they should reinforce the type of shopping value that consumers emphasize by providing them with appropriate reward programs. If consumers prefer utilitarian value to hedonic value, then online shopping malls should offer utilitarian reward programs and vice versa.