벤처혁신연구 (Journal of Venture Innovation)

한국벤처혁신학회 (Korean Academy of Venture Innovation)
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시간적 거리감에 따른 환경 친화적 메시지 소구 방식이 소비자의 프리싸이클링 행동에 미치는 영향

The Effect of Environmental Message Frame and Temporal Distance on Consumer's Precycling Behavior

  • 이영지 (숭실대학교 일반대학원 경영학과) ;
  • 전홍식 (숭실대학교 경영학부)
  • 투고 : 2023.08.28
  • 심사 : 2023.09.19
  • 발행 : 2023.09.30
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초록

기후변화로 인해 다양한 환경문제를 전 세계적으로 겪고 있는 가운데 기존의 환경친화적 행위보다 더 효과적으로 제품 구매전부터 발생하는 폐기물의 양을 최소화 혹은 원천 차단하자는 '프리싸이클링(Pre-cycling)' 운동 등이 주목받고 있다. 본 연구는 최근 심각해지고 있는 쓰레기로 인한 환경문제를 개선할 수 있는 프리싸이클링 행동을 유도하기 위해, 메시지 소구 방식과 시간적 거리감에 따른 메시지 프레임이 프리싸이클링 행동의도에 미치는 어떠한 영향을 미치는지에 대해 조사하였다. 메시지 소구방식에 있어서 제안적 메시지가 강압적 메시지보다 프리싸이클링 행동의도를 더 높았으며, 시간적 거리감은 프리싸이클링 행동의도에 직접적인 영향을 주지 못했다. 강압적 메시지는 대상에 대하여 가까운 미래로 해석할 때 그리고 제안적 메시지는 먼 미래로 해석될 경우 프리싸이클링 행동의도가 높게 나타났다. 본 연구에서는 시간적 거리감은 프리싸이클링 행동 의도에 직접적인 영향을 미치지는 않으나, 강압적 메시지에 대한 소비자의 반감을 감소시키는 역할을 함으로써 그들의 친환경적 행동의도를 긍정적으로 유도하였다. 본 연구는 환경친화적인 메시지에 대한 소비자의 행동을 이끌어내기 위한 메시지 소구 방식에 대한 고찰을 제공하여 실무적 함의를 지닌다.

In light of the world grappling with diverse environmental issues due to climate change, the prominence of the 'pre-cycling' movement has grown. This movement strives to curtail or eliminate waste generation even before product purchases, garnering more attention than conventional eco-friendly practices. Consequently, this study employs experiments to delve into effective message strategies for promoting pre-cycling behaviors, which serve as preventive measures against the escalating environmental challenges posed by worsening waste problems. This study investigated the effects of message framing and temporal distance on pre-cycling behavioral intention. In terms of message frame, suggestive messages increased pre-cycling behavioral intention more than coercive messages, and temporal distance had no direct effect on pre-cycling behavioral intention. Assertive messages were associated with higher pre-cycling behavioral intentions when the target was interpreted as near future and suggestive messages were interpreted as distant future. Although temporal distance did not directly affect pre-cycling behavioral intention, it positively influenced consumers' pro-environmental behavioral intention by reducing their antipathy toward assertive messages. The implications of this study extend to the realm of management, offering insights into steering consumer behavior in response to pro-environmental messages.

키워드

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