DOI QR코드

DOI QR Code

결혼유무에 따른 증강현실(AR) 메이크업 체험이 여성 소비자 행동과 구매의도에 미치는 영향

Impact on Female Consumer Behavior and Purchase Intention : The experience of AR makeup based on marital status

  • 김은주 (이화여자대학교 소비자학)
  • Kim, Eun-Joo (Dept. of Consumer Studies, Ewha Womans University)
  • 투고 : 2019.10.23
  • 심사 : 2020.03.20
  • 발행 : 2020.03.28

초록

시간이 지남에 따라 뷰티산업은 성숙한 산업으로 접어들게 되면서 변화하지 않으면 살아남을 수 없게 되었다. 현실적으로 뷰티산업 중에 가상체험 마케팅(Virtual ExperimentalMarketing)을 위한 AR시장은 점점 커지고 있다.미국의 FACEBOOK과 같은 글로벌 기업들도 AR에 투자를 많이 하고 있다. 현재 증강현실을 활용한 모바일 앱은 소비자들에게 많이 소개된 유형이므로 AR앱을 체험 마케팅의 트렌드를 쫓고 있다. 따라서 증강현실 기법을 사용하는데 모바일 AR앱을 통한 체험콘텐츠에 있어서 미혼과 기혼 여성을 중심으로 증강현실을 접목한 메이크업 체험이 여성 소비자들의 만족도에 어떻게 영향을 미치는지, 소비자가 느끼는 체험의 만족도를 매개로 구매의도와의 관계는 어떠한가를 조사하고자 한다. 또한 신기술인 증강현실 마케팅이 활발해지고 있는 시점에서 총체적인 요인들을 분석함으로써 메이크업이 접목된 증강현실의 개발방향을 제시하는데 도움이 되고자 한다.

Over time, the beauty industry has entered a mature industry and cannot survive unless it changes. In reality, the AR market for virtual experimental marketing is growing in the beauty industry, and global companies like FACEBOOK in the US are investing heavily in AR. Therefore, this study utilizes augmented reality technique to find out how the experience of using AR application affects female consumers' satisfaction and how they feel. This study will focus on how the relationship with purchase intention is mediated. In addition, we will help to suggest the development direction of augmented reality with makeup by analyzing the overall factors at the time when new technology, augmented reality marketing is becoming active.

키워드

참고문헌

  1. B. J. Pine & J. H. Gilmore. (1998). Welcome to the experience economy. Harvard business review, 76, 97-105.
  2. B. J. Pine, J. Pine & J. H. Gilmore. (1999). The experience economy: work is theatre & every business a stage. Harvard Business Press.
  3. C. Liu & K. P. Arnett. (2000). Exploring the factors associated with Web site success in the context of electronic commerce. Information & management, 38(1), 23-33. https://doi.org/10.1016/S0378-7206(00)00049-5
  4. C. McGarrigle. (2018). Augmented Interventions: Redefining Urban Interventions with AR and Open Data. In Augmented Reality Art. 115-130.
  5. D. J. Shin. (2010). Effects of Corporate Social Responsibility Activity on Revisit and Recommendation Intention of Customers to the Kang Wong Land. Korean Journal of Tourism Research. 25(4), 259-278.
  6. D. W. Marquardt. (1970) Generalized inverses, ridge regression, biased linear estimation and nonlinear estimation. Technometrics, 12, 591-612. https://doi.org/10.1080/00401706.1970.10488699
  7. E. H. Park & S. J. Lee. (2015). The Influence of Female Consumer's Cosmetics Purchase Experience on Image-making Efficacy and Cosmetics Pursuit Benefits Journal of the Korea Fashion & Costume Design Association. 17(4). 131-144
  8. E. S. Kim & K. S. Lee. (2009). A Study on Perception and Needs of Students and Educators for Including Students with Visual Impairment, Special Education Research. 8(1), 25-27. https://doi.org/10.18541/ser.2009.04.8.1.25
  9. G. Atwal & A. Williams. (2017). Luxury brand marketing-the experience is everything!. In Advances in luxury brand management pp. 43-57. Palgrave Macmillan, Cham.
  10. G. D. Ellis., P. A. Freeman, T. Jamal, & J. Jiang. (2019). A theory of structured experience. Annals of Leisure Research, 22(1), 97-118. https://doi.org/10.1080/11745398.2017.1312468
  11. H. M. Kang & T. H. Cho. (2010). Android-based virtual make-up using a ASM. Proceedings of KIIS Fall Conference, 20(2), 403-405
  12. J. C. Tu & C. H.. Yang. (2019). Consumer Needs for Hand-Touch Product Designs Based on the Experience Economy. Sustainability, 11(7), 2064. https://doi.org/10.3390/su11072064
  13. J. H. Kim (2017) A Study on Comics Library User"s Behavioral Intention Based on the Extended Theory of Planned Behavior. Journal of the Korean Society for Information Management, 34(1), 291-316 https://doi.org/10.3743/KOSIM.2017.34.1.291
  14. J. Hwang & J. Lee. (2019). A strategy for enhancing senior tourists' well-being perception: Focusing on the experience economy. Journal of Travel & Tourism Marketing, 36(3), 314-329. https://doi.org/10.1080/10548408.2018.1541776
  15. K. L. Sidali, E. Kastenholz & R. Bianchi. (2015). Food tourism, niche markets and products in rural tourism: Combining the intimacy model and the experience economy as a rural development strategy. Journal of Sustainable Tourism, 23(8-9), 1179-1197. https://doi.org/10.1080/09669582.2013.836210
  16. L. Rihova, D. Buhalis, M. Moital & M. B. Gouthro. (2015). Conceptualising customer‐to‐customer value co‐creation in tourism. International Journal of Tourism Research, 17(4), 356-363. https://doi.org/10.1002/jtr.1993
  17. L. Zhang, Q. Wang, J. Cao & Y. Shi.. (2019). Research on Mobile Terminal Augmented Reality Application for Cultural Heritage. In Advances in Graphic Communication, Printing and Packaging (pp. 378-383). Springer, Singapore.
  18. M. B. Holbrook. (2006). Consumption experience, customer value, and subjective personal introspection: An illustrative photographic essay. Journal of business research, 59(6), 714-725. https://doi.org/10.1016/j.jbusres.2006.01.008
  19. M. Zaher, D. Greenwood & M. Marzouk. (2018). Mobile augmented reality applications for construction projects. Construction Innovation, 18(2), 152-166. https://doi.org/10.1108/CI-02-2017-0013
  20. N. Ch. Hashim, N. A. Majid, H. A., Arshad & W. K. Obeidy. (2018). User Satisfaction for an Augmented Reality Application to Support Productive Vocabulary Using Speech Recognition. Advances in Multimedia
  21. S. Chang. (2018). Experience economy in hospitality and tourism: Gain and loss values for service and experience. Tourism Management, 64, 55-63. https://doi.org/10.1016/j.tourman.2017.08.004
  22. R. Jain, J. Aagja & S. Bagdare. (2017). Customer experience-a review and research agenda. Journal of Service Theory and Practice, 27(3), 642-662. https://doi.org/10.1108/JSTP-03-2015-0064