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직장-가정 갈등과 직무소진간 자기효능감의 조절효과

Moderating Effect of Self-efficacy between Work-Family Conflict and Job Burnout

  • 투고 : 2017.09.01
  • 심사 : 2017.10.20
  • 발행 : 2017.10.28

초록

현재 기업들은 4차 산업혁명으로 대변되는 산업의 융복합화의 급격한 흐름 속에서 경제적 여건의 변화와 산업구조의 변경, 여성의 사회 진출이 증가하고 있다. 이러한 시대적 배경을 바탕으로 본 연구에서는 직장-가정갈등이 직무소진에 미치는 영향과 그 관계에서 자기효능감의 조절효과에 대해 검증하려는데 그 목적이 있다. 연구의 표본은 대전시, 세종시, 충청남북도 소재 병원의 간호사를 대상으로 하였으며 360부의 유효설문을 분석에 활용하였다. 연구에서 얻은 구체적인 분석결과는 다음과 같다. 첫째, 일초래갈등(WIF)이 신체적 소진에 정(+)의 영향을 미치는 것으로 나타났으며, 가정초래갈등(FIW)은 신체적 소진에 영향을 미치지 않는 것으로 나타났다. 둘째, 일초래갈등(WIF)이 정서적 소진에 정(+)의 영향을 미치는 것으로 나타났으며, 가정초래갈등(FIW)이 정서적 소진에 부(-)의 영향을 미치는 것으로 나타났다. 셋째, 자기효능감은 일초래갈등이 정서적 소진에 미치는 부정적 영향을 완충시키는 것으로 나타났다. 그러나 가정초래갈등(FIW)과 정서적 소진의 관계에 있어 자기효능감의 조절효과는 나타나지 않았다. 따라서 갈등시작 원인에 따라 일과 가정의 갈등을 낮추는 방안을 고려해야하며, 그에 따른 결과도 고려해야 한다.

Currently, enterprises are in a rapid flow of comvergence of industries in the ear of the 4th Industrial Revolution. Under this circumstances, change of economic condition, change of industrial structure, increase of women's advance into society. Based on such background of the times, the aim of this study is to examine the effect of work-home conflict on burnout and the moderating effect of self-efficacy in that relation. The research samples were obtained from nurses at hospitals in Daejeon-si, Sejong-si, Chungcheongnam-do and Chungcheongbuk-do. Total 360 copies of valid questionnaire was used for analysis. Specific analysis results from the research are as follows. Firstly, it was found that Work Interference with Family(WIF) had positive (+) impact on physical burnout. Family Interference with Work (FIW) had no impact on physical burnout. Secondly, it was found that Work Interference with Family(WIF) had positive (+) impact on emotional burnout and Family Interference with Work (FIW) had negative (-) impact on emotional burnout. Thirdly, self-efficacy had a buffer effect on the negative impact of Work Interference with Family upon emotional burnout. However, there was no moderating effect of self-efficacy in the relationship between Family Interference with Work (FIW) and emotional burnout. Therefore, it needs to consider a plan to reduce conflicts between work and family according to the causes of conflicts and it also needs to consider relevant results.

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