• Journal of Korean Society of Industrial and Systems Engineering
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• v.40 no.3
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• pp.7-17
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• 2017

Loan consultants assist clients with loan application processing and loan decisions. Their duties may include contacting people to ask if they want a loan, meeting with loan applicants and explaining different loan options. We studied the efficiency of service quality of loan consultants contracted to a bank in Korea. They do not work as a team, but do work independently. Since he/she is not an employee of the bank, the consultant is paid solely in proportion to how much he/she sell loans. In this study, a consultant is considered as a decision making unit (DMU) in the DEA (Data Envelopment Analysis) model. We use a principal component analysis-data envelopment analysis (PCA-DEA) model integrated with Shannon's Entropy to evaluate quality efficiency of the consultants. We adopt a three-stage process to calculate the efficiency of service quality of the consultants. In the first stage, we use PCA to obtain 6 synthetic indicators, including 4 input indicators and 2 output indicators, from survey results in which questionnaire items are constructed on the basis of SERVQUAL model. In the second stage, 3 DEA models allowing negative values are used to calculate the relative efficiency of each DMU. In the third stage, the weight of each result is calculated on the basis of Shannon's Entropy theory, and then we generate a comprehensive efficiency score using it. An example illustrates the proposed process of evaluating the relative quality efficiency of the loan consultants and how to use the efficiency to improve the service quality of the consultants.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2004.11a
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• pp.203-208
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• 2004

The objective of this study is to analyze the efficiency of marshalling work using ATC(automated transfer crane) for ACT(automated container terminal). It is important fact to assignment of containers, because the character of ACT which block layout is vertical for berth and there are four other works which are inbound, oubound, loading and unloading in one block. And then there is need which assignment of containers with remarshaling work using ATCs in one block. Therefore, we analyze the efficiency of remarshaling work using simulation and suggest the assignment methodology of containers in yard

• Journal of Korean Society of Occupational and Environmental Hygiene
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• v.21 no.4
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• pp.185-192
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• 2011

To predict contaminant concentrations within a multi-zone work environment, an air quality model in the work environment was developed. To do this, airflow equations on the basis of orifice equation were solved by using the Conte and De Boor scheme, and then equations for the conservation of mass on contaminant were solved by using the fourth-order Runge-Kutta algorithm. To validate the accuracy of simulated results, this model was applied to the controlled environment chamber that had been tested in 1998 by Chung KC. The comparison of predicted concentrations by this study with measured concentrations by the Chung KC indicated that the average deviations were 2.66, 3.35, and 3.15% for zone 1, zone 2, and zone 3, respectively. Also, this model was applied to a working plant with four zones. Thus, the results of contaminant concentration versus time were predicted according to the schedule of the openings operation, and case studies were done for four cases of the openings operation to investigate the interaction of airflow and contaminant concentration. The results indicated that opening operation schedules had a significant effect on contaminant removal efficiency. Therefore, this model might be able to apply for the design of ventilation schedules to control contaminants optimally.

• International conference on construction engineering and project management
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• 2022.06a
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• pp.1255-1255
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• 2022

Recently, research on digital twins to generate digital information and manage construction in real-time using advanced technology is being conducted actively. However, in the construction industry, it is difficult to optimize and apply digital technology in real-time due to the nature of the construction industry in which information is constantly fluctuating. In addition, inaccurate information on the topography of construction projects is a major challenge for earthmoving processes. In order to ultimately improve the cost-effectiveness of construction projects, both construction quality and productivity should be addressed through efficient construction information management in large-scale earthworks projects. Therefore, in this study, a 3D digital map-based AR site management work support system for higher efficiency and accuracy of site management was proposed by using unmanned aerial vehicles (UAV) in wide earthworks construction sites to generate point cloud data, building a 3D digital map through acquisition and analysis of on-site sensor-based information, and performing the visualization with AR at the site By utilizing the 3D digital map-based AR site management work support system proposed in this study, information is able to be provided quickly to field managers to enable an intuitive understanding of field conditions and immediate work processing, thereby reducing field management sluggishness and limitations of traditional information exchange systems. It is expected to contribute to the improvement of productivity by overcoming factors that decrease productivity in the construction industry and the improvement of work efficiency at construction sites.

• Journal of Radiation Protection and Research
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• v.48 no.1
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• pp.20-27
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• 2023

Background: As the number of nuclear facilities nearing their pre-determined design life increases, demand is increasing for technology and infrastructure related to the decommissioning and decontamination (D&D) process. It is necessary to consider the nature of the dismantling environment constantly changing and the worker doing new tasks. A method was studied that can calculate the effect of learning and the change in work time on the work process, according to the learning-forgetting curve model (LFCM). Materials and Methods: The LFCM was analyzed, and input values and scenarios were analyzed for substitution into the D&D process of a nuclear facility. Results and Discussion: The effectiveness and efficiency of the training were analyzed. It was calculated that skilled workers can receive a 16.9% less collective radiation dose than workers with only basic training. Conclusion: Using these research methods and models, it was possible to calculate the change in the efficiency of workers performing new tasks in the D&D process and the corresponding reduction in the work time and collective dose.

• Proceedings of the Korean Institute of Building Construction Conference
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• 2021.05a
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• pp.265-266
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• 2021

Recently, the importance of disaster prevention has emerged as serious accidents have occurred frequently, in which workers died or seriously injured at industrial sites. In response, the government enacted the 'Act on the Punishment of Major Disasters' to strengthen the responsibility, punishment intensity, and regulation of business owners for accidents at the site. In particular, the construction industry accounts for a large proportion of serious accidents, so safety levels need to be raised through on-site management. This study aims to reduce the occurrence of disasters at construction sites and to improve the work efficiency of safety managers. To derive detailed elements of the safety manager's work, domestic and overseas cases were investigated. The derived items were analyzed for the difficulty and preventive effects of the work through a survey of experts, and they will contribute to disaster prevention by presenting tasks to be focused and suggesting ways to improve inefficient tasks.

• Journal of Construction Engineering and Project Management
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• v.5 no.1
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• pp.40-46
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• 2015

This study presents the results of our analysis and recommendations for process and productivity improvements. The project studied consists of a 5-story research building, with a structure of steel frames supporting concrete slabs. The observations focused on the analysis of the overall erection and framing process. The methods used for the analysis consisted in intensive visits on site, where construction processes were observed in term of resources, activities, durations, materials' handling procedures, and technology used. Back to the office, authors used the information captured to model the different trades' activities, using work sampling and 5-minute rating technique. The work sampling provides insight into the activity, hence allowing for process improvements. The productivity of various trades is strongly dependent on the organization of the work process and work site conditions. Improving the productivity of the entire project or company is not possible until everyone is committed to improvement.

• Korean Journal of Construction Engineering and Management
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• v.8 no.1 s.35
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• pp.87-95
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• 2007

If construction process operate composing work team by judgment manager's experience, possibility that progress of construction process becomes as inefficient is much. But, If produce optimal proposal of resources allocation, construction cost and duration through simulation at work plan step, work schedule because do quantification efficient operate do on. When plan construction process in this research, resources allocation by change of work team operation change, resources cost loss, total cost, optimal proposal of construction duration tentative plan of numerical formula model that can do simulation propose. Apply and revealed to apartment house framework which horizontal work area of process and vertical work area are composed as is each different construction process to verify proposed numerical formula model. Achieved efficiency than work team's operation results which apply numerical formula model that is presented in this research and enforce simulation is applied in actuality example construction.

• Korean Journal of Construction Engineering and Management
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• v.20 no.2
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• pp.13-27
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• 2019

While temporary construction work applies to a temporary facility, it has a high use frequency during the construction period accounting for around 10% of the construction cost, it requires systematic management. However, construction inspection information of temporary construction work often has no special specification in the design documents and specification items, with the items on various standards also being formidable. Because of this, related inspection are likely to be performed inefficiently with a high probability for occurrence of human errors when quality inspection is conducted for the temporary construction work. In the present study, therefore, apply to the electronic operation support system capable of supporting implementation of inspection of providing related information for the contemporary construction work. To achieve this, a prototype is developed by using IDEF0 to identify information flow by process and organizing EPSS-based quality inspection Task. And then, efficiency of the quality inspection and information accessibility for temporary construction work are to be improved by verification method of Sample Project.

• Proceedings of the Korean Society for Agricultural Machinery Conference
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• 1996.06a
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• pp.1-6
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• 1996

A seeder monitoring system was developed to remove the uneasiness of mis-sowing that drop operations efficiency at sowing-work and to make reliable and stable work. The objectives of this study are to investigate that the system developed is applicable to sowing soybean seeds and scattering fertilizer and to evaluate performance of the system developed through the indoor test and the indoor test and the field test before it is propelled to put the system developed to practical use.