• Title/Summary/Keyword: visitor management system

Search Result 62, Processing Time 0.019 seconds

Subject: A Study on the Influence of Exhibition Communication Media on a Visitor's Satisfaction and Re-visit (박물관의 전시소통매체가 방문객의 만족도와 재방문에 미치는 영향에 대한 연구)

  • Kim, Hyung-Jun
    • Journal of the Korea Safety Management & Science
    • /
    • v.17 no.4
    • /
    • pp.321-333
    • /
    • 2015
  • This study empirically analyzed the influence of media on a visitor's satisfaction and re-visit by setting up 5 sorts of exhibition media as text, docent, virtual museum, website and Smartphone App based on practical exchange and communication between a visitor and an exhibition provider. The research results are as follows: First, all these 5 sorts of media suggested by this study were found to be able to have an influence on a visitor's satisfaction and re-visit. Second, it was found that the factors preferentially affecting a visitor's satisfaction and re-visit were 'Docent' and 'Website' factors. Accordingly, it is judged that it's necessary to more preferentially consider 'Docent' and 'Website' factors than the other factors in order to increase a visitor's satisfaction and re-visit. Third, it's possible to interpret that the bigger a visitor's satisfaction, the higher a visitor's intention to re-visit through the verification that a visitor's satisfaction will have a significant influence on a visitor's re-visit. The implication of this study lies in the fact that this study attempted at an integrated approach by analyzing the relative size of the influence through across-the-board suggestion of influential factors on a museum visitor's satisfaction and re-visit.

A Survey on the Visitor's Cognition of Visitor Reservation System in National Park - The Case Study of Soraksan National Park - (국립공원 탐방예약제 시행에 대한 탐방객 의식 조사 - 설악산국립공원 탐방객을 대상으로-)

  • 이주수;조중현;김용근
    • Korean Journal of Environment and Ecology
    • /
    • v.17 no.1
    • /
    • pp.92-100
    • /
    • 2003
  • The purpose of this study is to survey and analyze of the visitor's cognition of Visitor-Reservation System in Soraksan National Park. To accomplish the purpose, a questionnaire survey was employed in Soraksan National Park. The contents of questionnaire consist of the socioeconomic characteristics and the types of visiting, the activity, the cognition of Visitor-Reservation System. 166 samples of total 170 respondents were used for final analysis. As a result of the analysis, the socioeconomic characteristics and the type of visiting were showed similar trends with results from other National Park visitor survey Most of respondents recognized the enforcement Visitor-Reservation System and A majority of respondents affirmatively recognized the introduction Visitor-Reservation System. Most of respondents wanted an easy method reservation and cancel in enforcement Visitor-Reservation System. Besides Most of respondents recognized negative conception on regulation(nature-rest system, facility-reservation system etc) of National Park Authority(N.P.A). About expanding enforcement Visitor-Reservation System of National Park's preservation, 'Agree Group' was almost equal with 'Disagree Group'. About more effect operate the Visitor-Reservation System Most of respondents were agree to introduce penalty.

The Development of Visitor Counting System Based on Ubiquitous Sensor Networks in National Park: Case Study of Nogodan Area in Chirisan National Park (유비쿼터스 센서 네트워크 기반 국립공원 탐방객 통행량 계수시스템 개발)

  • Lee, Ju-Hee;Sim, Kyu-Won;Bae, Min-Ki
    • Journal of Environmental Science International
    • /
    • v.17 no.1
    • /
    • pp.77-83
    • /
    • 2008
  • The purpose of this study was to develop the national park visitor counting system using the ubiquitous sensor network. This system is composed of a sensor node, sink node, gateways, CDMA module, server, and clients. The results of the study were: 1) stable data transmission distance was possible within 100 meters between sensor nodes, 2) the developed counting sensor system showed a network communication stability level of 88.3 percent in 1.2m wide trails. When installed in concentrate use areas or forks of national parks, the visitor counting system will not only contribute to provide reliable visitor counting, but also to improve the quality of national park visitor service, to manage park facilities and natural resources more efficiently, to achieve an information oriented national park system.

Developing Monitoring System for the Recreational Forests in Korea (자연휴양림 모니터링 시스템 구축에 관한 연구)

  • Lee Ju-Hee;Lee Deog-Sun;Han Sang-Yoel;Sim Kyu-Won;Woo Kyoung-Duk
    • Journal of Environmental Science International
    • /
    • v.14 no.10
    • /
    • pp.929-935
    • /
    • 2005
  • The Monitoring System developed in this study was designed to help manage the recreational forests by gathering data on visitors' profiles and their opinions about recreational use and related facilities, This data could identify for changing situations in forest recreation demand as well as providing information on planning the management and use of the forest areas in advance. The standardized questionnaire had contained visitor profiles, activities, distribution of use by area, distribution us by time, duration of the visit, expenditure of visitors and information on visitor satisfaction and motivation. Also, the questionnaire had included the evaluations visitors' perception of facilities in order to identify the importance and performance of the various facilities, such as recreational and educational facilities, accomodations, directional signs as well as infrastructure. The monitoring system was developed in the object-oriented programming (OOP) environment. Microsoft Visual Basic 6,0 for the program language, Microsoft Access, and Excel program were used to develop the system. The monitoring system was composed of data input, database, and data analysis system, Once data were put into data input system, it automatically transferred to database, and it eventually produced the results of statistical analysis with one step procedure. This study was integrated with facilities and visitor monitoring system to identify the visitor impact at the recreational forests. In addition, this monitoring system would provide necessary and useful background information for management on recreational use of natural resources in a practical manner.

Analysis of Correlation G. D. Weisman's Way Finding Elements and Visitor Satisfaction -Focus on Seoul Historical Museum- (바이즈만의 길 찾기 요소와 방문객 만족도와의 관련성 분석 -서울 역사박물관을 중심으로-)

  • Kim, Hyung Jun
    • Journal of the Korea Safety Management & Science
    • /
    • v.16 no.3
    • /
    • pp.421-432
    • /
    • 2014
  • This study is intended to analyze the relation between G. D. Weisman's Way finding 4 elements the accessibility and efficiency of consumers as to eternal area for Seoul historical museum. The findings are summarized as the following three aspects. First, G. D. Weisman's Way finding element introduced in this study had a significant impact on visitor satisfaction.. It leads to the following conclusion: The higher the impact is, the greater accessaccessibility and efficiency are. Second, among 4 elements, the factor that had the biggest impact on the accessibility was 'visual-perceptual accessibility'. Thus, 'visual-perceptual accessibility' should be considered first to boost the accessibility to consumers. Third, among 4 elements, the factor that had the biggest impact on the efficiency was 'sign system'. Thus, 'sign system' should be considered first to boost the efficiency to consumers.

The Effects of Recreation Forest Visitors' Satisfaction on Loyalty : A Case of 33 National Natural Recreation Forests (자연휴양림 이용자 만족이 충성도에 미치는 영향 : 33개소 국유자연휴양림을 대상으로)

  • Jeon, Mun-Jang;Sim, Kyu-Won
    • Journal of Environmental Science International
    • /
    • v.19 no.8
    • /
    • pp.961-969
    • /
    • 2010
  • This study was carried out to analyze conceptional structure between visitor's satisfaction and loyalty in the national natural recreation forests. The results of this study showed that facility, natural resources and view, staff service of recreation forest had positive effect on visitor's satisfaction. Reservation system, accessibility, and usage fee of recreation forest was not related to visitor's satisfaction. In addition, visitor's satisfaction was found to have positive effect on visitor's loyalty such as revisiting intention and word of mouth. As a result, managers of recreation forest need to enhance visitor's satisfaction, to improve rate of revisiting intention and to incite word of mouth through building management strategy.

A Study on the Management Plan of Hongneung Forest Based on Visitor Monitoring (이용객 모니터링을 통한 홍릉숲 관리방안 연구)

  • Choi, Ga Young;Kim, Tongil
    • Journal of Korean Society of Forest Science
    • /
    • v.104 no.3
    • /
    • pp.443-453
    • /
    • 2015
  • In 1922, Hongneung forest was established to support the study of Korean forestry. Nowadays the forest also plays a role as urban forest which provides a green space for local people. This paper proposes the better management plan of Hongneung forest based on visitor monitoring. On-site surveys with a structured questionnaire were carried out from August to November in 2014 and total 750 data were analyzed. The survey results are as follows: 1) Visitors were inclusive of all age groups and most of them lived nearby Hongneung forest, 2) Visitors used the forest mainly for recreational purposes and recognized the forest as 'Green space' rather than 'experimental forest', 3) Visitors had great satisfaction from the forest visit and raised the necessity of more environment education and promotion of the program. Based on the results, the following solutions have been suggested: 1) Environment education will help visitors to raise awareness on the importance of Hongneung forest which plays a role as both experimental and urban forest, 2) Systematic visitor monitoring can contribute to efficient visitor management and administration of the areas. In conclusion, it is necessary to establish a visitor management system that enable to achieve a harmonization between nature conservation and recreational demands as well as to improve management of natural resource and service.

The Development of Exhibition Grounds Management System Using the Ubiquitous Computing (Ubiquitous Computing을 이용한 전시회장 관리 시스템 개발)

  • Sim, Gab-Sig;Jang, Jae-Hyuk
    • Journal of the Korea Society of Computer and Information
    • /
    • v.13 no.7
    • /
    • pp.149-156
    • /
    • 2008
  • In this paper, we develope the Exhibition Grounds Management System utilizing the ubiquitous computing which integrates the RFID ubiquitous main technology, existing use technology Bar-code, the Mobile communication technology for IT main technology field. The developed system consists of the program for exhibition information. the visitor registration program, manager program and mobile program for the visitor's current location inquiry and the exhibition management. This system is realized and designed based on database, web program, mobile program, wireless telecommunication technology. The automation technology utilizing the developed RFID system and the Exhibition Grounds Management System integrated with the wireless packet telecommunication using the mobile telecommunication technology could have a ripple effect on whole information industrial application fields.

  • PDF

Identifying Prospective Visitors and Recommending Personalized Booths in the Exhibition Industry

  • Moon, Hyun Sil;Kim, Jae Kyeong;Choi, Il Young
    • Journal of Information Technology Applications and Management
    • /
    • v.21 no.1
    • /
    • pp.85-105
    • /
    • 2014
  • Exhibition industry is important business domains to many countries. Not only lots of countries designated the exhibition industry as tools to stimulate national economics, but also many companies offer millions of service or products to customers. Recommender systems can help visitors navigate through large information spaces of various booths. However, no study before has proposed a methodology for identifying and acquiring prospective visitors although it is important to acquire them. Accordingly, we propose a methodology for identifying, acquiring prospective visitors, and recommending the adequate booth information to their preferences in the exhibition industry. We assume that a visitor will be interested in an exhibition within same class of exhibition taxonomy as exhibition which the visitor already saw. Moreover, we use user-based collaborative filtering in order to recommend personalized booths before exhibition. A prototype recommender system is implemented to evaluate the proposed methodology. Our experiments show that the proposed methodology is better than the item-based CF and have an effect on the choice of exhibition or exhibit booth through automation of word-of-mouth communication.

Suggesting A Concept of 3D Spatial Event Information Control System for Visitor Flow Control in Multi Complex Building (다중이용시설물 이용객의 흐름관리를 위한 3D 기반 공간 이벤트 정보 관리시스템의 개념 제안)

  • Ahn, Byung-Ju;Yoon, Ja-Young;Kim, Jae-Jun
    • Korean Journal of Construction Engineering and Management
    • /
    • v.9 no.2
    • /
    • pp.125-135
    • /
    • 2008
  • A controller who is responsible for visiter's safety makes a decision about measures for visiter safety in human-based decision making process. Many potential accidents that are caused by human error lurk in results of the process. The accidents can be decreased by changing the decision making process from human-based into technology-based. Technology-based decision making process can catch a controller's attention through data filtering, alarm filtering, and so on. So, the controller can get information on occurrence of an unforeseen accident pro-actively. The objective of this study is to suggest a concept of 3D spatial information control system for visitor flow control in multi complex building using technology-based decision making process. This study shows utilization of the system and contribution.