• 제목/요약/키워드: visitor behavior

검색결과 105건 처리시간 0.023초

도시 오픈스페이스 방문동기 및 만족도 연구 - 서울시 하천변 오픈스페이스를 중심으로 - (A Study on Visitor Motivation and Satisfaction of Urban Open Space - In the Case of Waterfront Open Space in Seoul -)

  • 조경진;김용국;김영현
    • 한국조경학회지
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    • 제42권1호
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    • pp.27-40
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    • 2014
  • 도시 오픈스페이스는 다기능적 공간으로서 시민들의 휴식 및 건강, 자연경관 감상은 물론 예술 문화적 체험과 도시관광 및 마케팅 수단으로서 기능한다. 그러나 현대 도시 오픈스페이스의 역할과 기능에 비해 이에 대한 담론과 연구는 미진하였다. 본 연구는 지역주민은 물론 관광객 등의 원거리 이용 수요가 있는 서울시의 4개 하천변 오픈스페이스 방문객들을 대상으로 방문동기 요인을 도출하고, 오픈스페이스의 공간 특성 및 이용행태에 따라 방문동기와 만족도가 어떤 차이를 나타내는가를 알아보고자 하였다. 대상지는 청계천, 서울숲, 선유도공원, 반포한강공원을 선정하였고, 조사방법으로는 관찰조사, 문헌조사, 설문조사를 수행하였다. 분석방법은 SPSS 18.0을 이용하여 탐색적 요인분석, 신뢰도분석, 일원배치분산분석, 다중선형회귀분석을 실시하였다. 분석결과는 다음과 같다. 첫째, 도시 오픈스페이스의 방문동기 요인은 크게 커뮤니티성, 자연성, 문화교육성, 디자인 심미성, 일상탈출성 등 5개로 구분되었다. 둘째, 방문동기 요인 중 커뮤니티성, 자연성, 디자인 심미성은 오픈스페이스별 경관, 집객시설 및 프로그램, 편의시설, 주변지역 특성 등의 공간 특성에 따라 방문객들의 지각 정도에 유의한 차이가 있는 것으로 나타났다. 셋째, 방문객 거주지로부터 오픈스페이스까지의 거리에 따라 방문동기를 지각하는 데 있어 차이가 있는 것으로 나타났으며, 근거리의 방문객은 오픈스페이스의 자연성을, 도시관광객 등 원거리 방문객은 디자인 심미성을 주요 방문동기 요인으로 지각하고 있었다. 넷째, 도시 오픈스페이스 방문객들의 방문만족도를 높이기 위한 공통적인 방문동기 요인은 자연성, 디자인 심미성, 일상탈출성으로 나타났고, 오픈스페이스별 공간 특성에 따라 방문만족도에 영향을 미치는 방문동기 요인에는 차이가 있었다. 종합해 보면, 도시 오픈스페이스는 휴식 및 운동 등의 단순한 체험을 넘어 다양한 형태의 콘텐츠와 결합한 하이브리드 공간으로서 심미적 욕구, 유대감 형성 및 강화, 문화 및 교육, 엔터테인먼트 등의 요인들이 방문동기로서 작용하며, 이들 요인이 전체 방문만족도에 영향을 미치고 있음을 알 수 있었다. 본 연구는 서울시를 대표하는 도시 하천변 오픈스페이스가 방문객들에게 어떻게 인식되고 있는가를 조사 및 분석함으로써 지자체 입장에서는 매력적인 도시 오픈스페이스 창출을 위한 조성 정비는 물론 운영 관리 과정에 활용할 수 있으며, 오픈스페이스 계획 및 설계가 입장에서는 지역 여건에 부합하는 도시관광 및 마케팅적인 기능을 시설배치 및 공간프로그램 구상 과정에 적용하는데 기여할 것으로 기대된다.

핵심관광지 방문객 유형분석을 통한 인근지역 연계개발 : 강화도 중심 (Neighborhood Region Connection Development with Core Tourist Area Visitor Behavior Characteristics)

  • 권동극
    • 한국콘텐츠학회논문지
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    • 제10권10호
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    • pp.398-407
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    • 2010
  • 강화도라는 핵심 관광 목적지를 선택하는 관광객의 유형을 실증조사를 통해 분석하여 인접지역인 김포서 북부지역의 개발방향을 제시하려는데 본 연구의 목적이 있었다. 이들 관광객을 흡수하기 위해 공간적 연계를 어떻게 만들어 가야 할지가 본 논문의 연구과제 이었다. 이런 면에서 수도권 시민의 관광욕구를 충족시키고 수용하기 위해서는 핵심관광 지역을 방문하는 관광객에 대한 구체적인 분석 자료를 근거로 핵심 관광지 및 인근 연계지역 관광자원 개발 전략을 구상함으로써 차별화된 경쟁력을 도모할 수 있다. 강화도와 김포 서북부지역을 대상으로 관광자원의 분포와 접근성, 관광객 행태에 대한 연구를 통하여 지리적 공간요소의 중요성을 재발견 할 수 있다. 각 지역별로 지역의 관광자원 특성에 관한 실증적인 연구가 증가하고 있으며, 특히 지역단위의 미시적 연구가 증대하고 있는 시점에서 본 연구는 핵심관광 목적지인 강화도의 관광객 유형을 분석하여 인근지역인 김포서북부지역의 관광자원을 연계 개발시켜나갈 방안을 모색하려 한다.

도시근교형 자연휴양림 이용 행태와 만족도 분석 - 서울 근교를 중심으로 - (Visitor Behavior and Satisfaction in Suburban Recreational Forests - Focused on the suburbs of Seoul -)

  • 서주환;최현상;전형석
    • 한국조경학회지
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    • 제30권6호
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    • pp.57-65
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    • 2003
  • This study researches attributes , behaviors , satisfaction factors and degrees of curiosity of visitors to recreational forests in the suburbs of a large city. It aims to present suggestions for urban forest development and management policy by offering basic data which help to plan, design and manage recreational forests to increase the quality of these environments. The results are as follows First, in attribute, the visiting rate of males is higher than that of females, and the main users are in their thirties and forties. Sixty percent of visitors graduated from university and their rate of employment is evenly distributed. 95 percent of visitors are residents of the metropolitan area. In terms of behavior, major visitors are family units visiting during summer seasons and for overnight stays. 75% are re-visitors. 85% of visitors came to escape the city with families and friends, keep in good health and experience nature. Second, to extract the factors affecting visitor satisfaction in recreational forests, the natural environment, facilities, and management/use systems were identified as independent variables, while subordinate satisfactions were dependent variables. so regression analysis was used. Thus, the variables affecting the natural environment are quality of water, stream use, biodiversity, fresh air and landscape factors. The variables affecting facilities are puking, convenience, play facilities, sanitary arrangement and camping. Most important among the variables affecting management/use systems are educational facilities and access condition. On the basis of generalizing the study in the existing individual site, we must verify the visiting characteristics in recreational forests in the suburbs of a large city. Since development of recreational forests is understood as a sequence considering a site and a given condition, and since management and improvement must unfold according to these characteristics, a strategy is needed to reveal visitors' opinions about the site. Depending on the facilities and service, satisfaction of recreational forests is generally influenced by social and economic qualities. Also, this study can look into the effect according to use pattern motive and season. As suburban recreational forests have many overnight-users and younger men, programs suitable for these groups are needed. On the basis of variables affecting satisfaction according to natural environment, facilities, and use system, policies which can manage the natural environment and introduce educational programs are needed.

VERP 모델을 이용한 한라산국립공원 수용력 지표관리프로그램 개발 (Development of the Carrying Capacity Indicators Management Program based on VERP model in Hallasan National Park)

  • 권헌교;신원섭;한상열
    • 한국산림과학회지
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    • 제99권4호
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    • pp.508-516
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    • 2010
  • 2007년 국립공원 입장료 폐지 후 한라산국립공원 탐방객이 지속적으로 증가함에 따라 적정 이용 수준에 대한 관심이 높아졌다. 본 연구는 한라산국립공원의 적정 수용력 관리에 필요한 영향지표 및 평가기준과 이를 활용할 수 있는 수용력 지표관리프로그램 개발을 위해 수행되었다. 전문가 설문조사를 통해 8개의 영향지표(계곡수질, 탐방객 수, 탐방로 훼손정도, 혼잡 등)를 선정하였으며, 각 영향지표별 현지 조사를 통해 실험적 평가기준을 제시하였다. VERP 모델을 이용한 수용력 지표관리프로그램은 자원 및 탐방행태 변화에 대한 과학적인 분석과 국립공원의 지속 가능성을 평가하는데 효율적일 것이다. 또한, 통합 데이터 관리 및 활용으로 데이터를 체계적으로 관리하여 합리적인 의사결정을 내릴 수 있는 업무수행을 지원한다.

우리나라 수목원의 방문객 방문형태를 중심으로 유형화에 관한 연구 (Research about a Segmentation Center of Visitor's Visit Type in Korean Arboretum)

  • 강신구;심윤진;노지원;성정원
    • 현장농수산연구지
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    • 제26권1호
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    • pp.30-39
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    • 2024
  • Korean arboretums where a large number of people are visiting could not do visitor's satisfaction in qualitative side and communication through education and event, although a lot of those things statistically have been doing so far. At this side, it needs an arboretum's segmentation: preparing to an adaptation strategy of a new paradigm, differentiated strategy, and problem solving strategy tied by a similar group for the Korean arboretum visitors. This research tries to classify several patterns with Korean arboretums by visitor's behavior and propose each type of subspecialized management plan after analyzing characteristic of supply and demand. The research for this tries to classify several patterns of Korean arboretum and suggest segmentalzed management plan by types after analyzing characteristics of aspects of demand and supply. By looking at the main patterning result of arboretum as a standard of the demand, there were four sorts of arboretums. In the first, it is the arboretum of intermediate type: not a clear characteristic. In the second, it is an arboretum of multipurpose resort type: strongly demanding motivational factors of a rest, health, access, low cost, experience, learning and sightseeing. In the third, it is an arboretum of theme tour type: a strong sightseeing motivational factor and demanding appreciate scenery. In the last, it is an arboretum of studying and admiring type: demanding a motivational factor of sightseeing landscape and plants, a strong experience and learning.

서울역사박물관 관람동선 개선을 위한 관람행태와 전시공간 분석에 관한 연구 (A Study on the Analysis of Behavior of Appreciation and the Exhibition Space for Improvement of Visitor's Movement in Seoul Museum of History)

  • 임채진;박무호;정성욱
    • 한국실내디자인학회논문집
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    • 제36호
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    • pp.93-101
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    • 2003
  • The first object of this study is to clarify the newly demanded service to the visiter in the museum. And the second is to consider the spatial configuration on the layout of exhibition and the shape of exhibition room from the view points of behavior of appreciation and other methodology. The results of this study are as follows : The exhibition content and structure of Seoul Museum of History formed by a story-line according to the theme of an each zone fixed sequence in an each exhibition that we are achieved. But the layout of exhibition and the shape of exhibition consist on the other hand of the freedom selection. So the problem appeared In the difference of the exhibition content and the layout of exhibition to the behavior of appreciation. It can be said that the concept of exhibition space should be taken into account and the spatial configuration by the completed floor plan in order to satisfy the planning concepts.

Behavioral Ethogram에 의한 전시관람 행동분석 (An Analytic Study On Visitor′s Behavior in Museum Exhibition Space through Ethogram - Focusing on the Case of Museums in Korea -)

  • 최준혁;임채진
    • 한국실내디자인학회논문집
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    • 제13권3호
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    • pp.171-178
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    • 2004
  • A thesis presented on the study of visitors circulation character, and components in an exhibition space in museums. A behavior ethogram is an investigational tool of tracing examination of visitors. An exhibition layout and behavior characters of exhibition viewing in the configuration of exhibition space are planned by using the method of the behavior ethogram. As time goes by an expansion of a museums concept and changing roles are more extroversive and constructive than the past. It will reflect the phases of the times and show several different aspects. The reflection of the changing circumstance will have to examine an each relationship between exhibition data, exhibition spaces and visitors In the beginning of a plan of the museum. However, the study of a unique behavior pattern and character which are made by moving visitors themselves are quietly not enough studied. The exhibition layout which is considerably examined by the viewing behavior of visitors in act response and a following circulation of viewing have a lack of precise directions and examples. In short, this study ultimately represents to grasp the meaning of the behavior characters of viewing. Furthermore, the basic directions in the museums plan are carefully considered by the reflection of exhibition circulation.

박물관 전시공간에서의 주시특성에 관한 기초적 연구 - 부산박물관을 중심으로 - (A Study on the Basic Research of Eye Fixation in the Space of Exhibition at A Museum - Focus on the Busan Museum -)

  • 유재엽;박혜경;임채진
    • 한국실내디자인학회논문집
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    • 제20권2호
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    • pp.64-71
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    • 2011
  • There are a method to analyze reactions or psychological condition and a method to observe visitor's behavioral reaction as methods to measure and evaluate humans' recognition behavior reaction of humans. The measure of the eye movement as a method to living body's reaction and psychological condition has an advantage to measure the information acceptance reaction of view recognition of the stimulus of view composition factors which has been used since a long time ago in other research areas, but almost not studies have been made on the exhibition views in museums. Therefore, on the premise of such recognition, this study aimed at obtaining various types of information through vision angles of visitor in exhibition space of an museum and judging space information, at measuring the condition of information acceptance through attention experiments and observation investigation of and finding out the disposition and characteristics so as to verify the relationship between the exhibition space and exhibition Method.

시지각 기반의 공간분석이론에 따른 관람동선 비교 연구 (A Comparative Study on the Museum Visitor Circulation with Spatial Analysis Theory base on Visual Perception)

  • 정수영;임채진;윤성규
    • 한국실내디자인학회논문집
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    • 제20권3호
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    • pp.198-205
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    • 2011
  • The study on how visitors of a museum view exhibition is necessary for providing quality experience to the visitors. Previous studies on the movement of visitors of a museum focused on qualitative analysis after the follow-up survey. Therefore, the purpose of this study is to find out various ways to use quantitative analysis methods on the movement of visitors in the museum. Quantitative analysis of the exhibition place and movement of visitors was conducted using programs to produce quantitative results from the space analysis including VAE, VGA, V-ERAM and ESA. VAE and VGA helped to understand the spatial structure and ESA was helpful to predict how the flow of human traffic would be in the museum. If the programs are used all together, it would be easier to quantitatively predict how the How of human traffic would be in an exhibition room. However, this study is in its infancy, so following studies are necessary based on more data and results of analysis in the future.

관광체험요소가 관광지의 기억, 만족 충성도에 미치는 영향에 관한 연구 (A Study on the Influence of Tourism Experience Factors on the Memory, Satisfaction and Loyalty of Tourist Attractions)

  • 박완규;김용범;최유진
    • 대한안전경영과학회지
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    • 제19권2호
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    • pp.147-157
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    • 2017
  • The tourism experience factor is an essential source of competitive advantage in the tourism industry and is an important factor for predicting future tourism behavior. Tourism experience elements can be composed of areas of education, entertainment, aesthetics and deviance (Pine and Gilmore, 1998). This study examines the effect of tourist experience factors on tourist loyalty and it is meaningful to see if the experiential economic theory of Pine and Gilmore (1999) is applicable. In order to achieve the purpose of this study, we conducted a questionnaire survey on tourists using experiential tourism factors. As a result, it was found that recreational experiential factors had a significant effect on memory. Memory has a significant effect on both visitor satisfaction and tourist loyalty. This study has academic significance because it focuses on the tourism experience factor which is the core of experiential economic theory. Practical significance is that a lot of experiential contents should be found in order to better match the tourist experience factor to the requirements of visitors to the tourist site. As a result, it is expected to generate revenue and improve its competitiveness.