• Title/Summary/Keyword: verbal violence experience

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The Relationship between Experience of Verbal Abuse, Compassion Fatigue, and Work Engagement in Emergency Nurses (응급실 간호사의 언어폭력경험과 공감피로 및 직무열의의 관계)

  • Kim, Hee Jun;Lee, Youngjin;Yoo, Moon Sook
    • Journal of Korean Academic Society of Home Health Care Nursing
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    • v.26 no.3
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    • pp.300-308
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    • 2019
  • Purpose: This study is a descriptive research study to identify the relationship between the experience of verbal abuse, compassion fatigue, and work engagement among nurses in the emergency unit. Methods: Study subjects were 107 nurses working in a university hospital in Gyeonggi-Do. The instruments used were a verbal abuse checklist, a subscale of the Professional Quality of Life Scale used to measure compassion fatigue, and the Utrecht Work Engagement Scale. The data were analyzed using the IBM SPSS version 22.0 program for independent t-test, one-way ANOVA, and Pearson's correlation coefficients. Results: Emergency nurses experienced more verbal abuse and compassion fatigue than nurses in other departments, and the level of work engagement was low. There was a positive correlation between experience of verbal abuse and compassion fatigue and a negative correlation between both of these variables and work engagement. Particularly, verbal abuse appeared in the order of nurses, patients & caregivers, and doctors. This means there were serious problems with communication with nurses. Conclusion: In order to reduce verbal abuse, it is necessary to establish a communication culture of mutual respect between nurses, medical staff, patients & caregivers. Moreover, a compassion fatigue management program is needed to reduce emotional fatigue.

The Effect of Domestic Violence Experience on Adolescents' Violence towards Their Parents and the Mediating Effect of the Internet Addiction (청소년의 가정폭력 경험이 부모폭력에 미치는 영향과 인터넷 중독의 매개효과)

  • Kim, Jae-Yop;Cho, Choon-Bum;Chung, Yun-Kyung
    • Korean Journal of Social Welfare
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    • v.60 no.2
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    • pp.29-51
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    • 2008
  • This research investigated the relationship between the domestic violence experience of the adolescents and violence towards their parents, and the mediating effect of internet addiction on the relationship. For this research high school and middle school students in Seoul by purposive sampling method as target sample. As a result, 25.3% among the sample answered that they had used verbal or physical violence towards their parents at least one time during the previous year. The group of abused by parents and the observing marital violence/abused by parents group were related to violence towards their parents significantly. On the verification of the effect of internet addiction as the mediator, the internet addiction variable revealed possessing the partial mediating effect in the abused by parents group and the observing marital violence/abused by parents group. It can be concluded that domestic violence experience influenced adolescents' violence towards their parents directly and also indirectly through the internet addiction.

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Effects of Nurses' Workplace Violence Experiences on Post-Traumatic Stress Disorder: Focusing on the Moderating Effect of Resilience and Social Support at Work (간호사의 폭력 경험이 외상 후 스트레스 장애에 미치는 영향: 회복탄력성과 조직 내 사회적 지지의 조절 효과를 중심으로)

  • Kang, Chae Eun;Eun, Young
    • Journal of Korean Clinical Nursing Research
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    • v.28 no.2
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    • pp.99-111
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    • 2022
  • Purpose: This study aimed to identify the relationship between the experiences of workplace violence and post-traumatic stress disorder and the moderating effect of resilience and social support at work on the relationship in tertiary hospital nurses. Methods: This was a descriptive correlation study to confirm the moderating effect of resilience and social support at work on the factors affecting post-traumatic stress disorder for nurses who have experienced violence. A total of 146 registered nurses were recruited from a tertiary hospital from March to July 2020. The Participants who worked for more than one year and experienced violence at work completed self-reported questionnaires that measured the experiences of workplace violence and post-traumatic stress disorder, resilience, social support at work, and demographic information. The collected data were analyzed using t-test, ANOVA, Pearson's correlation coefficient, and hierarchical regression analysis. Results: The nurses experienced verbal abuse an average of 3.70±2.06 times a week, physical threat an average of 2.30±1.71 times a month, and physical assault an average of 0.76±0.82 times a year. The Experiences of workplace violence were significantly increased post-traumatic stress disorder. The result also showed that resilience moderated the relationship between the experience of verbal abuse and post-traumatic stress disorder in hospital nurses. However, there was no significant moderating effect of social support between workplace violence and post-traumatic stress disorder. Conclusion: The experiences of workplace violence influenced post-traumatic stress disorder in nurses and were moderated by resilience. Therefore, hospital administrators need to develop and provide a workplace violence prevention and resilience reinforcement program to reduce post-traumatic stress disorder in nurses. In addition, we suggest further research on the effect of social support in a workplace on the experiences of violence.

The Effect of Violence Experience on Depression in General Hospital Female Nurses (종합병원 여성간호사의 폭력경험이 우울에 미치는 영향)

  • Yi, Jee-Seon;Choi, Eun-Hi;Jung, Hye-Sun
    • The Journal of the Korea Contents Association
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    • v.18 no.2
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    • pp.103-112
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    • 2018
  • The purpose of this study was to understand the violence experiences of female nurses in general hospitals and to investigate the influence of violence experiences on depression. The research subjects were 2,714 female nurses in five general hospitals in Seoul and Gyeonggi-do. As a results, female nurses in general hospitals suffered from verbal, physical and sexual violences in descending order while working. Age, marital status, work type, experiences of verbal violence and sexual violence had the influence on depression. Sexual violence experiences influenced on depression the most. Based on the results of the study, it is proposed that subsequent studies are necessary to provide more practical solution; quantitative researches investigating violence in depth, and qualitative researches identifying differences in violence and response to violence in workplace by profession.

The influence of experienced violence and the clinical learning environment on vocational identity in nursing students (간호대학생의 임상실습 중 폭력경험과 임상학습환경이 직업정체성에 미치는 영향)

  • Lee, Mira;Park, Hee Ok;Lee, Insook
    • The Journal of Korean Academic Society of Nursing Education
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    • v.27 no.3
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    • pp.321-332
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    • 2021
  • Purpose: The purpose of this study is to determine the influence of the learning environment on nursing students' clinical practice education and the violence experienced during clinical practice on vocational identity. Methods: The design of the study was a descriptive survey, and data were collected from November 15 to November 27, 2019. The data of the study were obtained from 515 nursing students attending three universities using self-administered questionnaires. Data were analyzed using the SPSS 25.0 program. Results: For the experience of violence, verbal violence (98.3%) was the type most commonly experienced, and patients (97.7%) were the most frequent perpetrators. The clinical learning environment was perceived differently according to gender, personality, interpersonal relationship, satisfaction with nursing, clinical practice satisfaction, violence prevention education, the need for violence prevention education, sexual violence experiences, and violent perpetrators. The most influential factor on vocational identity was satisfaction with the nursing major (β=0.24, p<.001), followed by extroverted personality (β=0.18, p<.001), clinical learning environment (β=0.15, p=.001), satisfaction with clinical practice (β=0.15, p=.002), and the experience of violence by patients (β=-0.10, p=.016), which together explained 24.1% of the variance in the model. Conclusion: It is necessary to make efforts to ensure that students do not experience violence during clinical practice, to maintain a close cooperative relationship between university and clinical institutions to improve the learning environment for clinical practice, and to make the clinical field an educational learning environment.

A Study on the Factors Influencing Burnout of Psychiatric Ward Nurses -Violence Experience, Violence Coping, Social Support- (정신과병동 간호사의 소진 영향 요인에 관한 연구 -폭력경험, 폭력대처, 사회적지지)

  • Seo, Jeong-Won;Kang, Mi-Ran;Je, Nam-Joo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.7
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    • pp.393-405
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    • 2019
  • This study is descriptive survey research to find out factors which violence experience, violence coping and social support affect. This study aims at reducing burnout of psychiatry nurses and founding problem-oriented violence handling standardized intervention. The subjects were 204 nurses who have worked for more than a year in a hospital. The data collection period was conducted with structured survey from July 1, 2018 to August 31, 2018. Collected data was analysed with average, standard deviation, t-test, ANOVA, Pearson's Correlation confident, Multiple Regression and this data will go to by SPSS. The results of the study were as follows. 92.2% of psychiatry nurses are experiencing verbal violence, 92.2% are experiencing physical threat and 75.5% are experiencing physical violence. Relations between violence experience and violence coping(r=0.15. p<.027), violence experience and burnout(r=0.16, p<.017) were positive correlation. Relation between violence coping and social support(r=0.30, p<.001) was positive correlation, and social support and burnout(r=-0.28, p<.001) was negative correlated. Also we found out that nursing job satisfaction, social support and physical violence experience affect burnout. Which shows model's explanatory power was 33.3%. Therefore preventive discipline which can reduce violence experience of psychiatry nurses, founding systems to reinforce social support and creating circumstance where nursing job satisfaction can increase will help reduce burnout and serve better nursing.

Types of Violence and Coping Methods Experienced by General Hospital Nurses (종합병원 간호사가 경험한 폭력 유형과 대처방식)

  • Kang, Mi Jung;Park, Ihn Sook
    • Journal of Korean Clinical Nursing Research
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    • v.21 no.1
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    • pp.92-104
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    • 2015
  • Purpose: The purpose of this study was to identify the types of violence and coping methods experienced by general hospital nurses. Methods: Data were collected from March 17 to 24, 2014, using self-report questionnaires. Responses from 449 nurses were analyzed. Results: The majority of the respondents experienced violence from patients, visitors, doctors, and other nurses. Verbal violence was more frequent than physical threats and physical violence. Most violence happened in ERs, followed by surgical units, and ICUs. The most frequent response by nurses after violence was an emotional response, especially 'anger' ($4.01{\pm}1.059$). Based on general characteristics, the responses were significant for professional experience (F=2.935, p=.013) and work areas (F=2.290, p=.021). The most frequent coping method for nurses after violence had occurred was to 'just complete their duties as if nothing happened'. Conclusion: Most nurses are exposed to frequent violence, but they feel defenseless. These results suggest that hospital should improve the respective organizational cultures and develop promotional programs and administrative policies to prevent violence. In addition, educational programs should be provided for nurses to improve their attitudes and abilities to cope with violence. Also, hospitals should offer sufficient support, stress reduction programs and counseling programs for nurses.

Relationship of Experience of Violence and Professional Quality of Life for Hospital Nurses' (병원 간호사의 폭력경험과 전문직 삶의 질과의 관계)

  • Bae, Yeonhee;Lee, Taewha
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.5
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    • pp.489-500
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    • 2015
  • Purpose: The purpose of this study was to identify the relation between violence experiences and the professional quality of life for hospital nurses. Methods: The participants for this study were 212 nurses in one general and three special hospitals located in the metropolitan area of Seoul, South Korea. Data gathered through October and November 2013 were analyzed using descriptive statistics and $x^2$ test. Results: Nurses experienced verbal violence, physical threats and physical violence more frequently from patients and their families rather than from doctors or peer nurses. Nurse's compassion satisfaction was low when nurses experienced violence from peer nurses. Burnout was high when nurses experienced violence from doctors, peer nurses, patients and their families. Secondary traumatic stress was affected by violence from patients and their families. The professional quality of life of nurses was associated with violence from doctors, peer nurses, patients and their families. Of the nurses, 69.3% answered that formation of a positive organizational culture would be the most effective measure for prevention of violence in hospitals. Conclusion: The formation of positive organizational culture, development of violence intervention policies and education are crucial to improve the professional quality of hospital nurses' life.

The Experiences of Workplace Violence toward Nurses in Hospitals in Jeju Province, South Korea (제주 지역 병원 간호사의 직장 폭력 경험 실태)

  • Park, Eun-Ok;Kim, Jeong-Hee
    • Korean Journal of Occupational Health Nursing
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    • v.20 no.2
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    • pp.212-220
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    • 2011
  • Purpose: This study was to investigate the prevalence & types of workplace violence toward nurses in hospitals, and to understand nurse's coping response, cause of violence and prevention strategy. Methods: The data were collected from 254 nurses working in 9 hospitals in Jeju Province by the self-report from June to August 2010. Results: The respondents experienced unpleasant or insulting words (89.8%), verbal threat (38.2%), physical threat (67.7%), physical injury (32.7%), severe physical injury (2.8%), and sexual harassment (26.4%) during the last one year. The frequent offenders were patients, patients' family and physicians in order. The causes of violence which nurses perceived were personality of offenders (76.4%), lack of assessment of aggressive patients or care givers (42.1%), and lack of explanation to patients or caregivers (33.5%). They reported that coping strategies for workplace violence were 'established reporting system (63.4%)', 'building a cooperative circumstances within team members (58.3%)', and 'formulation of hospital policies for violence prevention and coping (54.3%)'. Conclusion: These findings showed nurses are at considerable risk for workplace violence, and they experience various types of violence from patients, caregivers, and physicians. We suggest that hospitals formulate appropriate policies, guidelines and programs to prevent and cope with workplace violence in hospitals.

Verbal Violence Experienced by Nursing Students during Growth Period (간호대학생의 성장기 때 경험한 언어폭력 )

  • Mi-Hee Kim;Soon-Ok Kim
    • Journal of the Korean Applied Science and Technology
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    • v.39 no.6
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    • pp.769-782
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    • 2022
  • The purpose is van Manen's interpretation of verbal violence experienced by nursing students during their growing up period in order to use it as basic data to improve the verbal communication essential for solving nursing problems and performing tasks with guardians and peers. For this, 10 students enrolled in the nursing department of A University in Gyeonggi-do were selected and data were collected through in-depth interviews. Data analysis conducted an existential inquiry process to focus on the essence of experience. Five thematic statements in this study were as follows: 'Beginning with a trivial conversation', 'Getting confused mind', 'Being an opportunity to reflect on myself', 'Changing the frame of my thought' and 'Making a mature me'. As a result, it confirmed the necessity of strengthening language usage and personal competency that respect the other party. Therefore, it is suggested that follow-up studies on empathy or self-positive effects are needed for effective communication techniques.