• Title/Summary/Keyword: verbal violence experience

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A Case Study on the Experience of Verbal abuse among Athletes (선수의 언어폭력 경험 실태에 관한 사례연구)

  • Yoo, Hyun-Mee
    • The Journal of the Korea Contents Association
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    • v.22 no.4
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    • pp.570-578
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    • 2022
  • The purpose of this study is to investigate the reality of verbal violence by leaders in the sports field to inform the seriousness of the damage suffered by athletes and to prepare a starting point for social interest and intervention. To this end, in-depth interviews were conducted with seven players who experienced verbal violence by the leader, and a qualitative case study method was adopted for a multifaceted analysis of verbal violence. As a result, 14 detailed areas and 5 categories were derived. Taken together, the verbal violence of the leader experienced by the players occurred in ambiguous, repetitive, and closed situations and had a structure of passive response. Since verbal violence affects the victim's personal and social problems without leaving evidence against trauma or perpetrators, a close understanding of the atmosphere and environment of the site is considered essential for preparing fundamental measures. Based on the results of these case studies, attention and intervention should be urged through understanding of secretly conducted verbal violence, and close policies should be prepared to supplement the blind spots of verbal violence.

Violence experiences, coping, and response of paramedics in the emergency room (응급실 내 1급 응급구조사의 폭력경험과 대처 및 반응)

  • Han, Seung-Eun;Lee, Kyoung-Youl
    • The Korean Journal of Emergency Medical Services
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    • v.22 no.2
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    • pp.51-65
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    • 2018
  • Purpose: The purpose of this study was to investigate experiences of violence with patients or family members by paramedics working at emergency rooms. Methods: A questionnaire was administered from June 1 to 31, 2017 to 225 paramedics working at 27 emergency medical centers. The collected data were analyzed with SPSS statistics ver 24.0 program. Results: Within the past year, 208(92.9%) of 224 participants experienced violence among whom 202(90.2%) experienced verbal abuse, 193(86.2%) experienced physical threat, 89(39.7%) experienced physical violence, and 52(23.2%) experienced sexual violence. The level of violence response depending on the overlapping experience of violence type showed significant difference from emotional response (p= .001), social response (p= .001), physical response (p= .004), and overall violence response (p= .001). Conclusion: In conclusion, paramedics are frequently exposed to violence in the emergency rooms, of which they mostly experience verbal abuse. In addition, because the reporting system in the event of violence and the coping process are not well-informed, paramedics are unable to sufficiently utilize the reporting system and programs established within the institution. Therefore, the support of the legal system is needed to create a safe working environment for the medical staff who work in the emergency medical centers.

Factors Influencing Burnout in Emergency Room Nurses (응급실 간호사의 소진 영향요인)

  • Jung, Hee-Young;Kim, Sun-Ok;Kim, In-Sook
    • Korean Journal of Occupational Health Nursing
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    • v.23 no.1
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    • pp.1-10
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    • 2014
  • Puspose: The study was done to identify the influences of violence experience and violence response on burnout of emergency room nurses. Methods: The subjects of this study were 185 nurses who worked in emergency rooms of 3 university and 15 general hospitals. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, Sheffe test, Pearson correlation coefficient and stepwise multiple regression analysis using SPSS version 12.0. Results: The major findings of this study were as follow: There were significant differences in age, education, emergency room career, position, exercise in general characteristics. There were significant positive correlation between violence experience and burnout, violence response and burnout. The significant factors influencing burnout were job stress, verbal violence, violence preventive program. Shift pattern, which explained 28% of the burnout. Conclusion: It is necessary to develop an intervention program for emergency room nurses to improve job stress, verbal violence, violence preventive program. Shift pattern.

Effects of Violence Experience, Emotional Labor, and Job Stress on Clinical Nurses' Depression (병원간호사의 폭력경험, 감정노동, 직무 스트레스가 우울에 미치는 영향)

  • Noh, Jin Hee;Na, Yeon Kyung
    • Korean Journal of Occupational Health Nursing
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    • v.24 no.3
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    • pp.153-161
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    • 2015
  • Purpose: The purpose of this study was to identify the effects of violence experience, emotional labor and job stress on clinical nurses' depression and to provide suggestions for improving the quality of patient care. Methods: This research involved 257 clinical nurses who were working at an acute care hospital with at least 200 beds in S city and K province. Data were collected from May 23 to June 7 in 2014 and were analyzed using IBM SPSS version 21.0. Results: The results show that 98.1% of subjects had violence experience in the past year and the violence experience included 44.4% physical threat, 37.5% verbal violence and 18.1% physical violence. The average scores were emotional labor 3.57, job stress 3.54 and depression 21.16. There were positive correlations among violence experience, emotional labor, job stress and depression (p<.01). There were also significant co-relationships between depression and violence experience (r=.21, p=.001), between depression and emotional labor (r=.48, p<.001) and between depression and job stress (r=.31, p<.001). Conclusion: The results suggest that it is necessary to set up guidelines for clinical nurses to manage violence, emotional labor and job stress in order to create better working environment and to improve quality of patient care.

The experience of violence and turnover intention of female 119 emergency medical technicians (여성 119구급대원의 폭력 경험과 이직 의사)

  • Kim, Hee-Jung;Choi, Eun-Sook
    • The Korean Journal of Emergency Medical Services
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    • v.17 no.2
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    • pp.65-76
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    • 2013
  • Purpose : The purpose of this study was to provide an appropriated direction for fire service organizational management by analyzing the violence experiences and turnover intention of female 119 emergency medical technicians (119 EMT) in Korea. Methods : The questionaries were obtained from 415 female 119 EMT in Korea from April 27 to March 8 in 2009. The collected data were analyzed with SPSS WIN 19.0 program. Results : Female 119 EMTs experienced 94.9%-verbal insults, 57.1%-violence aggression, 62.89%- potential violence, 32.5%-physical assault. About 76.4% of the subjects experienced to feel shame about the verbal insults. They had a stress level (mean 5.47 out of 10) and about 41.2% was more than seven points. About 39.3% of the subjects responded turnover intention. Conclusion : We proposed the preventive program against violence as well as critical incident stress debriefing. These results are expected to be useful in making human resource management plans to lower turnover intention.

Current Status of 119 EMT to Violence Experiences (119 구급대원이 경험하는 폭력에 대한 실태조사)

  • Choi, Eun-Sook;Kim, Hee-Jung;Cho, Won-Min;Kang, Dae-Hun
    • The Korean Journal of Emergency Medical Services
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    • v.13 no.3
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    • pp.91-105
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    • 2009
  • Purpose : The purpose of this study was to describe the current status of 119 EMT to violence experiences in Korea. Method : The number of 119 EMT in this study 2522. Self-administering questionnaire data were collected from April 27 to March 8 in 2009. Collected data were analyzed using SPSS 14.0 program. Real number, percentage, mean and standard deviation were calculated. Pearson correlation coefficient was analyzed. Result : 119 EMTs experienced 95.32%-verbal insults, 61.54%-violence aggression, 60.51%- potential violence, 38.70%-physical assault. Within 30 days from the most recent period of violence experienced verbal insults and violence aggression-51.07%, potential violence and physical assault-48.41%. The patients(50.59%) and the patients and patient's carers(38.26%) proved to be violent offender. The main reason of violent act was drug or alcohol addiction(56.15%). Recent exposure to violence was 34.82% by 7 point reward of stress level. 5-point scale showed the average of experiences of violence. Response average of emotional reactions was 2.66 points and that of physical reaction was 2.18 points. Social reaction was 2.06 points. Conclusion : This study was based on the violence experience of 119 EMT. It is necessary to prevent the violence from emergency scene. So we proposed the preventive measure against violence as well as critical incident stress debriefing(CISD). Policy for CISD and stress management will be implemented in the near future in Korea.

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The Effects of Nursing Students' Experience of Verbal Abuse on Major Satusfaction, Practice Satisfaction, and Nursing Professionalism (간호대학생의 언어폭력 경험이 전공만족도, 실습만족도, 간호전문직관에 미치는 영향)

  • Young Chae Kwon;Young Hee, Kim;Hyeon Jeom Heo
    • The Journal of the Convergence on Culture Technology
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    • v.9 no.5
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    • pp.357-365
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    • 2023
  • Purpose : The purpose of this study was to examine the effect of nursing students' experience of verbal violence on major satisfaction, practice satisfaction, and nursing professionalism. Data were collected 237 237 3rd and 4th grade nursing students from two nursing colleges located in G and P cities, and the structured questionnaire was analyzed The results of the study showed that major satisfaction was significantly different according to gender (F=1,50, p<.001), grade (F=-2.38, p<.001), and motivation for choosing nursing (t=6.79, p<.000). appeared to have a difference. The experiences of verbal violence were related to major satisfaction (r=-.298, p<.001), practice satisfaction (r=.-.348, p<.001), and professionalism (r=.-.4071, p<.001). It was found that there was a statistically significant negative (-) correlation. Factors influencing the subject's experience of verbal violence include professionalism (β=.305, p<.001), satisfaction with major (β=259, p<.001), and satisfaction with practice (β=142, p=.003). ), and the explanatory power of these variables was 25.9%. It is necessary to develop a program that can cope with verbal violence of nursing students.

The Effect of Violence Experience on Turnover Intention among Nurses (간호사의 폭력경험이 이직의도에 미치는 영향)

  • Baek, Ji Bum;Kang, Sook Jung
    • The Journal of the Korea Contents Association
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    • v.18 no.12
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    • pp.570-578
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    • 2018
  • The purpose of this study was to understand verbal, physical, and sexual violence experiences among nurses and to explore the relationship between violence experiences and turnover intentions among nurses. In this study, a nationwide data of 11,154 nurses from the 2016 Health Workers' Survey conducted by Korean Health and Medical Workers' Union(KHMU) were utilized. Results showed that about half (47.2%) of nurses were experiencing verbal violence from colleagues, patients, and caregivers. Also, 75.3% of nurses in this study had the turnover intention. Finally, nurses who experienced violence had 2.65 times more of turnover intention than nurses who did not have violence experiences. There is a need to conduct a research identifying significant moderating factors which could alleviate the effect of violence experiences on turnover intentions as well as a research to develop and apply the program assisting nurses to overcome violence experience.

The Help of Experienced Dental Hygienists Turnover Verbal Abuse and Emotional Reaction, and the Resulting Relationship (치과위생사가 경험하는 언어폭력과 그에 따른 정서적 반응 및 이직의도와의 관계)

  • Lee, Jung-Hwa;Choi, Jung-Mi;Lee, Yeong-Ae
    • Journal of dental hygiene science
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    • v.14 no.4
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    • pp.563-570
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    • 2014
  • The purpose of this study was to investigate the degree of verbal violence against dental hygienists, their emotional reaction and the relation between their intention of job transfer and verbal violence so that it could offer the basic data for developing the way how to cope with verbal violence and for improving their performance. Two hundred fifty-seven dental hygienists working for dentists' in Busan were interviewed from May 17 to 31, 2014 to collect data, of which analysis was as follows: 1) As a result of verbal violence done by patients and their guardians, 80.5% said that they experienced crude language with 17.5% forceful and imperative sentence, and 13.2% ignorant statements about their job. They were exposed to verbal violence once or twice every 6 months. As a result of researching verbal violence of co-working senior or junior hygienists, 52.1% answered that their co-working senior or junior hygienists talked crude language and 38.1% said their co-workers happened to say crude language to them. The crude language experience was relatively high as 20.2% and once or twice a week. As a result of verbal violence done by dentists, 47.5% said that they've heard crude language and 34.6% said that they experienced forceful and imperative sentence. 2) The overall average of the intention to transfer their job was $3.06{\pm}1.03$, while the highest intention of job transfer was $3.11{\pm}0.91$ where they said I have once wanted to transfer my job. 3) As a result of seeing the relation among verbal violence, emotional reaction and the intention of job transfer, there was co-relation between verbal violence and the patients' age (p<0.01); there were also co-relation between verbal violence of patients, co-workers and dentists (p<0.01). There was also significant relation between emotional reaction on verbal violence and their intention of job transfer (p<0.001).

Experience of Violence and Hospital Violence Attitude according to Gender and Gender-Role Identity of Clinical Nurses (임상간호사의 성별, 성역할정체감에 따른 병원폭력 경험과 병원폭력에 대한 태도)

  • Kim, Ju Yeun;Cho, Jin-Young
    • Korean Journal of Occupational Health Nursing
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    • v.31 no.2
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    • pp.57-65
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    • 2022
  • Purpose: This study aims to examine differences in experiences of violence and hospital violence attitude according to gender and gender-role identity of clinical nurses. Methods: The quota sampling method, was used to select the research subjects. They were divided into two groups male and female nurses who worked for three general hospitals or higher level-hospitals in Incheon and Gyeongbuk. The data of 219 subjects was used for final analysis. The IBM SPSS 22.0 was used to analyze the data t-test and ANOVA. Results: According to gender, the hospital violence experience of female nurses was oserved frequently when the verbal violence came from guardians, and when the physical threats came from others. For male nurses, the experiences of hospital violence was obserbed. According to gender, the hospital violence attitude revealed significant differences in female nurses that the negative attitude was higher (t=-4.69, p<.001). According to gender-role identity, the undifferentiated and femininity showed significant differences (F=4.86 p=.003). Conclusion: The differentiated strategies of coping measures and violence preventive education considering the gender and gender-role identity of clinical nurses would help formulate measures for the effective management of hospital violence.