• The Journal of The Korea Institute of Intelligent Transport Systems
• /
• v.7 no.4
• /
• pp.1-12
• /
• 2008

The issues of developing the value added services for public transport connectivity and transfer with information and communication technologies has been discussed in terms of incorporating system facilities with public transit modes to increase the ridership of public transit. This paper demonstrates a conceptual model for providing the location based public transit transfer information service on demand with respect to system requirements, subsystems, and logical architecture based on the national ITS architecture. The subsystems in this study which include transfer information center, parking concierge, user route guidance and information provision system are also investigated in detail in order for information service and/or contents provider to develop business models on public transit connectivity and transfer. This model is expected to be utilized in providing the variety of service models with the different types of public transit connectivity and transfer systems according to the system scale and the public transit modes.

• Journal of Korean Society for Quality Management
• /
• v.27 no.2
• /
• pp.1-19
• /
• 1999

It is truism to say that today's customers demand high quality products and services; nevertheless, nowhere is this more prevalent than in the medical industry. Korea's globalization has increased it's citizen's awareness of greater life expectancies and medical improvements in other regions of the globe. Therefore, it is universally essential that in order to be successful in the medical industry, vendors must meet the ever increasing demands of better educated customers. The purpose of this study was twofold: 1) The first objective was discover what health care services are in demand and the quality factors related to these services. 2) The second objective was to determine a strategy for improving health care service through quality function deployment(QFD). One hundred and ninety-five respondents were randomly selected and asked to fill out a questionnaire after having undergone treatment at a medical clinic, located in Daejon, South Korea. The questionnaire was designed to obtain information about both he clients' satisfaction with, and their sense of the value of the medical treatment they received. Penalty-reward analysis and QFD were used to interpret the survey results and to deploy the collective voices of the customers. The results of the penalty-reward analysis illustrated that the 'communication' service quality factor was classified into an excitement factor that incurs no penalty if not achieved but adds value if the requirement is exceeded. As a result of the QFD analysis on the 'communication' service quality factor, eleven strategic alternatives were prioritized, and isolated a vital service quality characteristic. This characteristic can be implemented to bring value-added changes for the improvement of health care services.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
• /
• 2018.05a
• /
• pp.279-280
• /
• 2018

This study examines the status of Korea's information security industry through mutual comparison between Korea and the world, and also suggests policy implications. In the world information security industry, we find that the service market is far greater in sales and the market attractiveness than the product market, but in Korea, the opposite result is obtained. The results of this study suggest that it is urgent to take measures to increase the value added of information security products with weak income generation capability and it is necessary to introduce the restructuring of the main market of information security industry from product market to service market.

• The Journal of Korean Institute of Communications and Information Sciences
• /
• v.29 no.3B
• /
• pp.314-324
• /
• 2004

Recently, high-speed internet subscribers have grown continuously, and reached up to 10 millions. But existing network management that is responsible only for user access is confronted with many difficulties, since user access network(xDSL, Cable, B-WILL, and so on) has diversified and value added wired/wireless contents service has developed. In this paper propose the Agent based Inter Networking platform as object-oriented hierarchical system that can provide various service such as access QoS(Quality of Service), customized application service and security service according to user on demand. This system has divided into two parts(user agent and agent management system ＆ local and central management systems). Management system periodically receive status information such as bandwidth, download speed, delay, current service, and so on, and process them, then build a policy based on processed information. According to personal user profile that is generated by this policy, the customized service can be provided for users. And This system adopt the object-oriented modeling in case that system migration and integration, and implement a system that is robust and stable for security through hierarchical server system.

• Journal of Korean Society of Industrial and Systems Engineering
• /
• v.32 no.2
• /
• pp.38-44
• /
• 2009

Recently, automobile industry expands from mechatronics area through intelligent information area, and the telematics technology is one of the greatest developing points. The telematics is utilizing the on-board-unit of vehicle's communication system, and it provides necessary information and value-added service to vehicles as well as drivers. Most of the telematics offers the solution of searching a route or generates an optimal path. This paper investigates telematics with the logistics point of view, such as freight location tracking, vehicle emergency information, etc. The telematics is a core technology of automobile industry, and it becomes new business paradigm of IP(information provider). Especially, ETA(estimated arrival time) of freight and distribution tracing information are critical issues in the logistics industry. The successful integration with telematics is introduced in the paper.

• Journal of Navigation and Port Research
• /
• v.35 no.8
• /
• pp.649-656
• /
• 2011

Marina industry is growing as a higher value-added business. This study aims to develop a tool that measures marina service quality from marina users' perspective. As the result of empirical analysis, five of marina service quality aspects including physical facilities, support services, activity programs, employees' attitude, and safety were drawn. In addition, 20 measurement items whose reliability and validity were verified were suggested. The scale developed by this study is not only an important tool to measure marina service quality but also contributes to marina service quality control, and seem, to provide useful information for establishing marketing strategies.

• Journal of Information Technology Services
• /
• v.8 no.4
• /
• pp.75-86
• /
• 2009

Unlike physical products, the distribution of digital content has involved many participants in all distribution phases from providers to consumers. The longer the distribution channel for services is, or the more participants that take part in it, the more the added value of the content increases. Consequently, the customer usefulness has been maximized. In order to enhance the values of digital content, it is utterly urgent to implement a service infrastructure that could be shared by all participants along the distribution path. Digital content is distributed from a creator to a final user through complex value chain stages. All the participants along the value chain exchange information about copyrights, marketing, and contents themselves, through the distribution channel. Recently, the more the distributed Information Technology environment has been widely used, the more the necessity of an identifier for digital content has been increased. In this paper, we examine the current status of the Korean distribution market of digital content, identify necessary distribution services of digital content, and establish a systematic roadmap to implement these services.

• Journal of the Korea Institute of Information Security & Cryptology
• /
• v.21 no.2
• /
• pp.139-147
• /
• 2011

More convenient and value-added application services can be provided to user in case of using location-based service on Smart phone. However, privacy problem will be happen when an application disclosures the personal location information. Therefore, each user should securely control and manage his own personal location information by specifying access control list and profiles. In this study, we implemented personal location information self-control protocol and developed secure personal location management system with OTP based authentication procedure.

• Journal of the Korea Institute of Information and Communication Engineering
• /
• v.19 no.5
• /
• pp.1031-1039
• /
• 2015

This study examines the economic ripple effect on the domestic information security manufacturing and service sectors through input-output analysis. The production inducement coefficient of the manufacturing sector is bigger than the average of whole industry, but that of the service sector is smaller than the average. On the other hand, the service sector is superior to the manufacturing sector in the value added and employment inducement coefficients. Forward and backward linkage effects of manufacturing and service sectors are generally lower than those of the average of whole industry. The information security industry has insignificant contribution to national economy and employment growth overall. In particular, the manufacturing sector records minus contribution to employment growth, which means that a lot of effort for increasing employment must be given further on in the sector.

• The Journal of Korea Institute of Information, Electronics, and Communication Technology
• /
• v.14 no.1
• /
• pp.70-77
• /
• 2021

This paper was reclassified industries related to the 4th industrial revolution into manufacturing, information and communication services, finance and insurance services, and science and technology services by comparing the industry association table with the Korean standard industry classification. And the economic ripple effect was analyzed by exogenizing the four sectors of the industry using a demand-driven model. The wholesale and retail and product brokerage services were measured to be large in the manufacturing, information communication services, and science technology service sector according as a result of analysis of the production inducement effect, added value inducement effect, and employment inducement effect. And the financial and insurance services were analyzed to be large in the financial and insurance services sector. The import inducement effect was analyzed to be the largest in all sectors of the fourth industry. As a result of the forward and backward linkage effect, it was confirmed that the manufacturing and the information communication services sector were the intermediate primary production type sensitive to economic fluctuations. Also it was confirmed that the financial and insurance services and the science technology services sector were the final primary production type.