• Title/Summary/Keyword: users' satisfaction

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Topic-Specific Mobile Web Contents Adaptation (주제기반 모바일 웹 콘텐츠 적응화)

  • Lee, Eun-Shil;Kang, Jin-Beom;Choi, Joong-Min
    • Journal of KIISE:Software and Applications
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    • v.34 no.6
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    • pp.539-548
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    • 2007
  • Mobile content adaptation is a technology of effectively representing the contents originally built for the desktop PC on wireless mobile devices. Previous approaches for Web content adaptation are mostly device-dependent. Also, the content transformation to suit to a smaller device is done manually. Furthermore, the same contents are provided to different users regardless of their individual preferences. As a result, the user has difficulty in selecting relevant information from a heavy volume of contents since the context information related to the content is not provided. To resolve these problems, this paper proposes an enhanced method of Web content adaptation for mobile devices. In our system, the process of Web content adaptation consists of 4 stages including block filtering, block title extraction, block content summarization, and personalization through learning. Learning is initiated when the user selects the full content menu from the content summary page. As a result of learning, personalization is realized by showing the information for the relevant block at the top of the content list. A series of experiments are performed to evaluate the content adaptation for a number of Web sites including online newspapers. The results of evaluation are satisfactory, both in block filtering accuracy and in user satisfaction by personalization.

Analysis of Non-Barrier Space to Promote the Uses of Convenience Facilities at Passenger Facilities by the Visually Handicapped (시각장애인의 여객시설 내부편의시설 이용증진을 위한 무장애 공간 분석(광명역을 중심으로))

  • Kim, Dong-Moon;Kim, Hwang-Bae;Park, Jae-Kook
    • Journal of Korean Society for Geospatial Information Science
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    • v.16 no.2
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    • pp.31-40
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    • 2008
  • The indicators of an advanced society include the overall level of life quality and satisfaction among all the members. The overall life quality has close relationships with accessibility to urban space for the social weak. Access to facilities of interest and right of mobility in urban space are very important issues to the weak class in terms of transportation including the visually handicapped. In particular, great significance is endowed upon transfer facilities, which play mediating roles between facilities like passenger facilities, and the convenience facilities inside for the disabled, which are usually the only means for the disabled to access each facility. As they are provided to the visually handicapped as well, it's very important to analyze the concerned spatial distribution and offer the results. The previous studies on the subject, however, merely covered the perceptions of the users and the related statistical analysis. This study set out to analyze non-barrier space to promote the utilization of convenience facilities at passenger facilities by the visually handicapped and to secure their right of mobility by using a GIS for spatial analysis based on spatial data. The results show that it's urgent to supplement the existing space for the handicapped and that it's necessary to expand convenience facilities for the disabled such as paths with Braille points on them to promote their use of diverse convenience facilities inside.

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The Effect of Game Platform Evaluation and Flow Experience on Player Loyalty in Mobile Game Application (모바일 게임 플랫폼 평가 및 플로우경험이 게임사용자의 애호도에 미치는 영향)

  • Oh, Se-Gu
    • The Journal of the Korea Contents Association
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    • v.20 no.3
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    • pp.235-244
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    • 2020
  • In the 4th Industrial age, mobile games are a highly competitive but highly profitable industry, with hundreds of games per day. To produce a successful mobile game, it is necessary to understand the mobile environment and consumers in the mobile era, and a study that can provide implications for the importance of various factors is needed. The purpose of this study is to explore the in- and out-of-game factors that influence the success of mobile games and to examine the relationship between these factors and customer satisfaction and loyalty. As a result, the game platform's system quality and service quality had a positive effect on the evaluation, and the price policy did not have a significant effect on the evaluation. Also in the flow factor, goal and interaction (relationship) had a positive effect on the flow, and skill or challenge did not have a significant effect. The effects of flow and platform evaluation on customer loyalty were all positively affected. First. Companies must derive customer opinions and actions about the game through continuous interaction with customers. Second, if the game gives customers the proper goals and functions to enable the interaction between users, more successful games can be developed.

An Investigative Study of the Awareness of Person in Charge on the Improvement of Extended Support Project Operation for the Public Libraries' Opening Hours (공공도서관 개관시간 연장지원 사업 운영 개선에 대한 담당자 인식조사 연구)

  • Noh, Younghee;Kim, Dongseok;Kwak, Woojung
    • Journal of the Korean Society for Library and Information Science
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    • v.54 no.1
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    • pp.115-143
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    • 2020
  • This study conducted a survey on the current status and satisfaction of libraries participating in the opening hours support project in order to continue it to meet the purpose of improving information access and life welfare. To this end, a questionnaire and interview survey were conducted for those in charge of opening hours for each library, and the results are as follows. First, the opening hours support project is a project that needs a strategy that fits the characteristics of the region and the environment. Therefore, it is necessary to consider operating independently rather than relying on national support in the future through the preparation of regional-oriented operation plans. Second, it is necessary to establish a flexible operating model for opening hours that both employees and users can understand. Third, it is necessary to prepare an organizational operation plan that requires both duties and responsibilities along with the rights equivalent to existing regular employees. Fourth, in order for national public libraries in Korea to develop and implement a consistent policy for specific policies and projects, it is necessary to unify the separate public library operating system in the future. Fifth, it is necessary to prepare education and guidelines for the continuity and stable operation of the project, and to activate services other than labor costs, such as support for improving the space for the user's pleasant use.

A Usability Study of the Web-based Academic Library Services (웹 기반 대학도서관서비스의 사용편리성에 관한 연구)

  • 유재옥
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.13 no.1
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    • pp.59-75
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    • 2002
  • This study tried to evaluate the usability of web-based academic library services delivered to users in terms of effectiveness, efficiency, and user satisfaction. 13 subjects were randomly selected on the voluntary basis in Duksung Women's University Library from Dec. 15, 2001 to Feb. 27, 2002. They were given six kinds of tasks related to the use of library services through the library website. 3.6 tasks out of 6 were given right answers by subjects, with success rate of 60% and average spent time of 2 minutes and 22 seconds. The most effective library services on the website was a book search with success rate of 100%. However the least effective service was journal article search with success rate of 23.1% . The most efficient library service on the web was a book search. 100% of subjects found the answer in 42.2 seconds, while the least efficient library service was journal article search in which 23.1% of subjects found the answer in 271.7 seconds. Subjects were highly satisfied with the book request service on the web since it is the easiest to understand and the most convenient to use.

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An Image Management System of Frame Unit on a Hand-held Device Environments (휴대장치 환경을 위한 프레임 단위의 영상 데이터 관리 시스템)

  • Choi, Jun-Hyeog;Yoon, Kyung-Bae;Han, Seung-Jin
    • Journal of the Korea Society of Computer and Information
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    • v.13 no.7
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    • pp.29-36
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    • 2008
  • This paper proposes algorithm for the system that can search for an image of a frame unit, and we implement it. A system already inserts in images after generating the cord that mechanical decoding and identification are possible. We are independent of an external noise in a frame unit, and a system to propose at these papers can search for an image recorded by search condition to include recording date, recording time, a recording place or filming course etc. This system is composed by image insertion wealth to insert data to an image to data image code generation wealth, a frame generating data image code you apply a code generation rule to be fixed in order to express to a price to have continued like data entry wealth, GPS locator values and direction price receiving an image signal, image decoding signals and an image search signal to include search condition, and to have continuity from users each of an image. Also, image decoding we decipher about the noise that was already added from the outsides in a telerecording process, a copy process or storage processes inserted in images by real time, and searching image information by search condition. Consequently we implement decoder, and provide the early system that you use, and we easily insert data code among images. and we can search. and maximization can get precision regarding an image search and use satisfaction as we use algorithm to propose at these papers.

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Study on the Methodology for Extracting Information from SNS Using a Sentiment Analysis (SNS 감성분석을 이용한 정보 추출 방법론에 관한 연구)

  • Hong, Doopyo;Jeong, Harim;Park, Sangmin;Han, Eum;Kim, Honghoi;Yun, Ilsoo
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.16 no.6
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    • pp.141-155
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    • 2017
  • As the use of SNS becomes more active, many people are posting their thoughts about specific events in their SNS in the form of text. As a result, SNS is used in various fields such as finance and distribution to conduct service satisfaction surveys and consumer monitoring. However, in the transportation area, there are not enough cases to utilize unstructured data analysis such as emotional analysis. In this study, we developed an emotional analysis methodology that can be used in transportation by using highway VOC data, which is atypical data collected by Korea Expressway Corporation. The developed methodology consists of morpheme analysis, emotional dictionary construction, and emotional discrimination of the collected unstructured data. The developed methodology was verified using highway related tweet data. As a result of the analysis, it can be guessed that many information and information about the construction and the accident were related to the highway during the analysis period. Also, it seems that users complain about the delay caused by construction and accident.

Analysis of Current Status and Teacher Librarians' Perception about Space Composition and Interior Environment of School Libraries (학교도서관 공간 영역 및 실내 환경 요소의 구성 현황과 사서 교사 인식 분석)

  • Song, Gi-Ho;Kang, Bong-Suk
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.31 no.1
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    • pp.67-87
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    • 2020
  • The purpose of this study is to analyze current status and teacher librarians' perceptions of school library space composition and indoor environment, and propose some methods for the school library to be a basic educational facility. The space most secured by the 126 teacher librarians who participated in the survey was the free reading area, and the space with the lowest level was the media production and group project area. The most important types of spaces for teacher librarians are the teaching area and the free reading area, while the recognition of the importance of media production and group project areas is relatively low. Among the elements of indoor environmental assessment, they showed that safety and comfort were the most important but diversity and flexibility were relatively less important. The result of this analysis is different from the school and library policy direction that emphasizes the learning commons and maker spaces. Teacher librarians still seem to appreciate the importance of traditional library space. Therefore, it is necessary to include the establishment and operation of maker spaces and learning commons in the teacher librarians training and retraining process. In addition, it is necessary to increase the participation of users such as teachers, students, and parents in space composition and interior design initiatives to increase the user's interior environment satisfaction.

Combined Study of Relationship between Smartphone Usage Level and Community Participation in the Elderly (중고령자의 스마트폰 사용수준과 지역사회참여 간의 융복합 분석)

  • Woo, Ye-Shin;Park, Hae-Yean
    • Journal of the Korea Convergence Society
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    • v.11 no.5
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    • pp.275-280
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    • 2020
  • The purpose of this study is to analyze relationship between community participation and smartphone usage level. The study was conducted for 100 people aged 55 or older. We conduct a task-based questionnaire to evaluate smartphone usage level. The levels of smartphone use were reclassified as 0~3 points C level, 4~7 points B level, and 8 points or more A level based on task-based survey score. For data processing, SAS 9.4 was used. As a result, a total of 97 data were included in the result analysis, and 85 smartphone users(87.6%). There was a significant correlation between smartphone usage level and community participation(r=0.22). As a result of using ANOVA, the smartphone usage level and community participation scores showed a significant difference(p=0.04). This study confirmed that there is a difference in community participation by smartphone usage level. Most elderly people showed high smartphone education demand. It is considered necessary to develop educational programs and educational tools to improve educational satisfaction and smartphone usage.

A Personal Digital Library on a Distributed Mobile Multiagents Platform (분산 모바일 멀티에이전트 플랫폼을 이용한 사용자 기반 디지털 라이브러리 구축)

  • Cho Young Im
    • Journal of KIISE:Software and Applications
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    • v.31 no.12
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    • pp.1637-1648
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    • 2004
  • When digital libraries are developed by the traditional client/sever system using a single agent on the distributed environment, several problems occur. First, as the search method is one dimensional, the search results have little relationship to each other. Second, the results do not reflect the user's preference. Third, whenever a client connects to the server, users have to receive the certification. Therefore, the retrieval of documents is less efficient causing dissatisfaction with the system. I propose a new platform of mobile multiagents for a personal digital library to overcome these problems. To develop this new platform I combine the existing DECAF multiagents platform with the Voyager mobile ORB and propose a new negotiation algorithm and scheduling algorithm. Although there has been some research for a personal digital library, I believe there have been few studies on their integration and systemization. For searches of related information, the proposed platform could increase the relationship of search results by subdividing the related documents, which are classified by a supervised neural network. For the user's preference, as some modular clients are applied to a neural network, the search results are optimized. By combining a mobile and multiagents platform a new mobile, multiagents platform is developed in order to decrease a network burden. Furthermore, a new negotiation algorithm and a scheduling algorithm are activated for the effectiveness of PDS. The results of the simulation demonstrate that as the number of servers and agents are increased, the search time for PDS decreases while the degree of the user's satisfaction is four times greater than with the C/S model.