• Title/Summary/Keyword: user survey

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A Research on Information Security Risk-based Antecedents Influencing Electronic Commerce User's Trust (전자상거래 사용자의 신뢰에 영향을 미치는 정보보안위험 기반의 선행요인 연구)

  • Kim, Jong-Ki;Lee, Dong-Ho
    • Asia pacific journal of information systems
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    • v.15 no.2
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    • pp.65-96
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    • 2005
  • It is generally believed that, compared to traditional commerce, Electronic Commerce(EC) is more difficult to gain and sustain customers. One of the major reasons that customers do not use EC is lack of trust. Previous researches on the EC user's trust suggested that risk is an antecedent of trust and the concept of trust is highly related to risk. This study proposed a combined model in which includes the factors based on generic information security risk analysis methodology and trust factors in EC. The objectives of this study are follows; first, investigating the relationship between trust and risk that are antecedent factors of purchase intention, and second, examining the validity of information security risk analysis approach in EC environment. Based on the survey results of 143 MBA students statistical analysis showed that factors like threats and controls were significantly related to risk, but assets did not have statistically significant relationship with risk. Controls and knowledge of EC had meaningful effect on user's trust. This study found that risk analysis methodology which is generally used at organizational level is practically useful at user level on EC environment. In conclusion, the results of this study would be applied to generic situation of information security for analyzing and managing the risk. Besides, this study emphasized that EC vendors need to pay more attention to the information security risk to gain customer's trust.

Space Planing and User Needs for Public Library's Program (공공도서관 프로그램에 따른 공간사용방법 및 사용자 요구도)

  • Hwang, Yeon-Sook;Son, Yeo-Rym;Chang, A-Ri
    • Journal of The Korean Digital Architecture Interior Association
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    • v.9 no.1
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    • pp.49-59
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    • 2009
  • This study examined the programs of public library and the spaces for them in Seoul and Gyunggi area. The examination was performed by making field surveys on 12 sample public libraries and posing user questionnaires on 4 libraries out of the sample. The data from the questionnaire survey were processed and analyzed with SPSS 14.0. The results are as follows: First, according to the arrangement of the furniture, the space usages for the programs in public libraries are divided into four classes, one-way exposure: free of furniture: two-way exposure. The one-way exposure has been the most common though the furniture arrangement varies with the characteristics of a program. Second, language or information technology related programs are the most frequently attended programs in public libraries. Lastly, the space usage for the reading education programs has had the highest level of the user satisfaction measurement while the user satisfaction is lower in those for general culture programs and health care programs.

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A Study of Plans to Enhance the User Satisfaction of the Cyber Home Learning System (사이버가정학습 사용자 만족도 향상 방안 연구)

  • Koo, Duk-Hoi
    • Journal of The Korean Association of Information Education
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    • v.13 no.3
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    • pp.281-290
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    • 2009
  • The objective of this study is to survey user status of the cyber home learning system and to find the plans to enhance the level of user satisfaction ultimately. For this, online questionnaire research was conducted for 7,911 students in cyber home learning system under the Office of Education in D region and 582 teachers that participate on the cyber home learning system. Based on this, the plans to enhance the level of user satisfaction of cyber home learning system was induced.

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A Study on the Development of User Satisfaction Indicators for Public Library Evaluation (공공도서관 평가를 위한 이용자 만족도 지표 개발에 관한 연구)

  • Pyo, Soon-Hee;Cha, Sung-Jong
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.2
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    • pp.329-350
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    • 2009
  • The purpose of this study is to develop the indicators of user satisfaction for Korean public library evaluation. This is an attempt to overcome the inequality of indicators, which mainly consist of inputs and outputs. User satisfaction indicators are constructed through literature reviews and the prepared indicators are tested through a user survey of public libraries. Notably, the test is focused on the applicability of indicators for public libraries with a variety characteristics such as scale and operation organization. Based on the analysis of the results, this study suggests a total of 10 indicators.

A Study on Need Analysis for User-Customized Policy Information Services (이용자맞춤형정책정보서비스 수요분석 연구)

  • Kwak, Seung-Jin;Noh, Younghee;Kim, Dong-Seok
    • Journal of the Korean Society for Library and Information Science
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    • v.49 no.2
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    • pp.75-109
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    • 2015
  • This study proposed to develop a model for user-customizable policy information services, based on an assessment of policy users' demands and a case analysis of customized services. To do this, we analyzed literature related to user customized services, performed case studies, and carried out a survey targeting policy information consumers. In this way, this study suggested that information retrieval and data offerings, reference information services, policy information network services, library marketing services, and personalized service are details which user-customizable policy information services must provide.

A study on User Experience of Monthly Magazine Subscription Service (월간 <디자인> 잡지 구독 서비스의 사용자 경험 연구)

  • Choi, So-Yeong;Kim, Seung-In
    • Journal of Digital Convergence
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    • v.19 no.8
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    • pp.337-343
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    • 2021
  • This study researched the user experience of the monthly magazine subscription service, focusing on design students and designers. The revenue of magazine industry has been declined since 2012 and some magazines stop publishing or cease to publish. That is why this studied the user experience of magazine subscription services of monthly to increase magazine sales revenue, the largest portion of whole revenue. A survey and in-depth interviews with subscribers and non-subscribers was conducted to suggest improvements for the monthly . Since this study focused on user experience of magazine subscription, it could be a future reference for studying magazine subscription service.

Analyzing the Features of Functional Spaces on Military Administrative Facilities using Analytical Hierarchy Process (AHP를 이용한 군 행정시설 기능공간 특성분석)

  • Park, Ho-Sung;Lee, Hyun-Soo;Park, Moonseo;Ji, Sae-Hyun
    • Journal of the Architectural Institute of Korea Structure & Construction
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    • v.35 no.1
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    • pp.37-46
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    • 2019
  • In order to present the enhancement direction for the military administrative facilities, that can satisfy the user demands and achieve cost-effectiveness the goal of public projects, this research analyzes the features of functional spaces using Analytical Hierarchy Process(AHP). Basically, the scope is selected to four facilities commander office, private office, public office, and meeting room, because they have an effect on military administrative facilities. Since the space is established by a combination of their own functions, this research begins with an analysis of functional spaces of military administrative facilities, which is verified through literature review and interview with expert. Thereafter, an AHP survey is conducted to military personnel to analyze the priority of functional spaces and to re-classify the functional spaces of each Military administrative facilities. Resultingly, the difference of functional spaces preference according to ranks and facility type are identified. Even though the same military facilities, it means that user satisfaction is different. Therefore, user satisfaction should be considered for each facility at the construction plan. It can minimize overlapped and unused spaces, which can help ensure cost-effectiveness. Consequently, this research suggested the methodology and the process that can take user satisfaction and can support the enhancement of military facilities standards.

Structural relationship analysis between perceived ease of use, acceptance attitude, user satisfaction, and intention to continue using the electronic attendance-absence recording systems (전자출결시스템에 대한 지각된 용이성, 수용태도, 사용자 만족, 지속 사용 의도 간의 구조관계분석)

  • Park, Hyejin;Kwon, Youngae
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.18 no.1
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    • pp.115-124
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    • 2022
  • This study analyzed the intention of continuous use of the electronic attendance-absence system. Perceived ease of use, acceptance attitude, and user satisfaction variables were selected to analyze the factors affecting the intention of continuous use. To achieve the purpose of this study, a survey was conducted targeting students who had experience in using the electronic attendance-absence system at K University located in Chungcheongbuk-do. The use environment of the electronic attendance-absence system was non-face-to-face, and the questionnaires answered by 921 students were analyzed. The study results are as follows. First, perceived ease of use and acceptance of the electronic attendance-absence system were found to have a positive effect on user satisfaction. Second, it was found that the learner's perceptual ease, acceptance attitude, and user satisfaction for the electronic attendance-absence system had a positive effect on the intention of continuous use. This study is meaningful in that it identified the intention of continuous use based on the experience of the electronic attendance-absence system in a non-face-to-face environment.

공로수송통계의 문제점과 개선방안에 관한 연구

  • 이한준
    • Journal of Korean Society of Transportation
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    • v.7 no.1
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    • pp.43-55
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    • 1989
  • This study is to review the road traffics and its process by the type of business in annual Statistical Yearbook of Transportation published under the supervision of Ministry of Transport, and the main purpose of this study is to find out an recommendations for the result of the review. For this purpose, this study surveyed and analyzed actual results and its output process in Statistical Yearbook by vehicle and business types. The local survey is performed for the nationwide 23 cities to produce passenger (ton) number and passenger (ton)-㎞ number by vehicle and business types. The result of the local survey is compared with the road traffics in Statistical Yearbook of Transpotation. The result of the survey analysis reveals that road traffic in Statistical Yearbook is produced formally and there is remarkable differences between road traffic in Statistical Yearbook and local survey output. Conclusively, statistical output process of road traffics must be improved to solve th se problems mentioned above in respect to system and technic. Also it is recommended to publish its own road traffic statistics (tentatively named Statistical Yearbook of Road Transportation) just like Statistical Yearbook of Railroad for user's expediency and practicality.

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REALIZING THE INTELLIGENT SURVEY AGENT AND ONLINE APPLICATION FORM IN GUI ENVIRONMENT VIA INTERNET (웹기반 설문조사 및 원서 접수 에이전트(Agent) 구현)

  • 황현보;김석수
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2002.06a
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    • pp.7-20
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    • 2002
  • Corporate sectors and individuals are in need of valuable and relevant information to swiftly adapt to the Internet-driven business or educational environment. This research employs the intelligent survey agent and online application form to help people to locate the information they would want from internet quickly. Based on Internet GUI environment, this user-friendly outline survey and outline application form program uses the agent concept to provide the customized, individual information to the users who registered their survey answers, to the extent of increasing the interest and participation of users. The system helps along with the decision making process, by quickening the information gathering process.

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