• Title/Summary/Keyword: user survey

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The Effects of Training for Computer Skills on Outcome Expectations, Ease of Use, Self-Efficacy and Perceived Behavioral Control

  • Lee, Min-Hwa
    • The Journal of Information Systems
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    • v.5
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    • pp.345-371
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    • 1996
  • Previous studies on user training have largely focused on assessing models which describe the determinants of information technology usage or examined the effects of training on user satisfaction, productivity, performance, and so on. Scant research efforts have been made, however, to examine those effects of training by using theoretical models. This study presented a conceptual models to predict intention to use information technology and conducted an experiment to understand how training for computer skill acquisition affects primary variables of the model. The data were obtained from 32 student subjects of an experimental group and 31 students of a control group, and the information technology employed for this study was a university electronic mail system. The study results revealed that attitude toward usage and perceived behavioral control helped to predict user intentions ;; outcome expectations were positively related to attitude toward usage ; and self-efficacy was positively related to perceived behavioral control. The hands-on training for the experimental group led to increases in perceived ease of use, self-efficacy and perceived behavioral control. The changes in those variables suggest more causal effects of user training than other survey studies.

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A Comprehensive Evaluation Framework of Web Sites as Living Places in Cyber Space (삶의 공간으로서의 웹 사이트에 대한 평가 체계)

  • Hong, Seo-Young;Kim, Jin-Woo
    • Asia pacific journal of information systems
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    • v.13 no.4
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    • pp.1-27
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    • 2003
  • With a swift development of information technology, web sites get more important roles as user's living places. This quantitative and qualitative expansion of web sites requires the need for an evaluation framework of web sites from comprehensive perspectives. This study proposes two dimensions for web site categorization and three dimensions for web site evaluation. These dimensions were developed based on the architectural perspectives that have been used to evaluate buildings in the real world for more than a thousand years. First, in order to categorize various web sites, we extracted two dimensions, user's goals and user's behaviors from behavioral architect which approaches user's behaviors in designing buildings. Second, in order to evaluate four web sites groups, we suggested three dimensions, which are firmness, commodity, delight used in evaluating buildings in the real world. Then for each of the four different web sites groups an empirical survey was conducted to verify these three dimensions of architectural metrics. This ends with study implications and limitations.

User Analysis for Shower Chair Design (고령자용 목욕의자 디자인을 위한 사용자 분석)

  • Jung, Kwang-Tae;Song, Bok-Hee;Shin, Dong-Jin;Chun, Keyoung-Jin;Won, Byeong-Hee;Hong, Jae-Soo
    • Journal of the Ergonomics Society of Korea
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    • v.29 no.1
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    • pp.93-100
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    • 2010
  • In this study, user survey and some experiments were carried out to identify older adults' characteristics and needs for shower chair design. Firstly, the category and design components of shower chair were analyzed through product analysis. Secondly, older adults' needs for shower chair were identified through user interview and observation. Thirdly, experiment to measure older adults' motion, EMG, and body pressure while using shower chair was carried out and then older adults' characteristics for the use of shower chair were identified. Finally, the direction of design for shower chair was proposed to improve older adults' satisfaction.

The Effect of Social Network Service's Quality Factors on User Satisfaction and the Intention to Continued Use (소셜네트워크서비스(SNS) 품질요인이 사용자 만족과 지속적인 사용의도에 미치는 영향에 관한 연구)

  • Ko, Hoon-Seog;Kim, Che-Soong;Jeong, Moon-Young;Oh, Young-Jin;Lee, Sung-Ho
    • Journal of Korean Society for Quality Management
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    • v.39 no.4
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    • pp.543-555
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    • 2011
  • In recent years, Social Network Service (SNS) have increasingly gained popularity and have simplified and amplified social interaction between online users. This paper mainly discusses the user satisfaction and intention of continuous use. Based on the literature review, two hypotheses were developed and research model is built for testing. Data was collected through questionnaire survey from 260 SNS college student user. The empirical results shows a significant mediating effect for user satisfaction in the relationship between SNS' quality factors and intention to continued use.

A Study on the System Furniture Design for Home Office in Korea (한국적 홈 오피스를 위한 통합 시스템가구에 관한 연구 - 30-40평형 아파트를 대상으로 -)

  • 최경란
    • Korean Institute of Interior Design Journal
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    • no.41
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    • pp.190-197
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    • 2003
  • This study is based on the Importance of home office in domestic environment in Korea. In recent years, the distribution of network environment at home has been changed rapidly Each family member uses home office for various purpose. The home office in domestic living environment become a part of common use for all family member. The purpose of this study is to set the framework of design direction in terms of system furniture for home office within the limitation of current standard space at home such as typical apartment - 30 pyeong, 40 pyeong. The first step of study is to understand user space and user needs through the user survey. The second step is to find the right location and plan of home office in domestic environment. The last is to suggest the integral system furniture and elements that fits to the various situations of location according to the space and user type.

Users Involvement in New Product Development Process: A Designers' Perspectives

  • Taha, Zahari;Alli, Hassan;Rashid, Salwa Hanim Abdul
    • Industrial Engineering and Management Systems
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    • v.10 no.3
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    • pp.191-196
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    • 2011
  • The purpose of this paper is to study user's involvement in new product development (NPD). It seeks to identify the factors involving user and design practices in the design process of new product development. A survey was conducted on 20 respondents consisting of designers involved in product development from various industries. The study focused on the early activities of the product design process which is called product specification. The analysis performed considers the importance of involving users in design decision. The outcome of this research is the significance of involving users and its effect on product development activities. The research also provides a model for an integrated user, designer and product knowledge activity in the product development process.

A Study on Management Issues Based on User Attitudes of Electronic Academic Journals (전자학술저널의 이용행태 분석에 의한 관리방안 연구)

  • Jeong Dong-Youl
    • Journal of the Korean Society for Library and Information Science
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    • v.33 no.3
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    • pp.5-21
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    • 1999
  • This study assesses user attitudes towards electronic academic journals and suggests management issues for users and information managers. To reveal academic scholars' user attitudes, this paper is an attempt to survey the concepts of electronic journals, thoughts, perceptions and experiences of a sample of university faculty. Based upon various aspects of user attitudes, this study derives effective management techniques for electronic academic journals in library and information center.

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The Effects of Training for Computer Skills on Outcome Expectations , Ease of Use , Self-Efficacy and Perceived Behavioral Control

  • Lee, Min-Hwa
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 1996.10a
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    • pp.29-48
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    • 1996
  • Previous studies on user training have largely focused on assessing models which describe the determinants of information technology usage or examined theeffects of training, on user satisfaction, productivity, performance and so on. Scant research efforts have been made, however, to examine those effects of training by using theoretical models. This study presented a conceptural model to predict intention to use information technology and conducted an experimentto understand how training for computer skill acquisition affects primary variables of the model. The data were obtained from 32 student subjects of an experimental group and 31 students of a control group, and the information technology employed for this study was a university's electronic mail system. The study results revealed that attitude toward usage and perceived behavioral control helped to predict user intentions ; outcome expectations were positively related to attitude toward usage ; and self-efficacy was positively related to perceived behavioral control. Thd hands-on training for the experimental group led to increases in perceived ease of use, self-efficacy and perceived behaviroal control. The changes in those variables suggest more causal effects of user training than other survey studies.

A Study on Improvement of Residential Environment for Indoor Space of University Dormitory through the Evaluation of User Satisfaction -the case of university dormitory in gwangju- (이용자 평가를 통한 대학기숙사 내부공간의 거주환경개선에 관한 연구 -광주광역시내 종합대학 기숙사를 중심으로-)

  • Park, Hang-Ja;Park, Sung-Jin;Lee, Cheong-Woong
    • Journal of the Korean housing association
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    • v.18 no.2
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    • pp.129-136
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    • 2007
  • This study, as a case study of four university dormitories in Gwangju, examined the situation of interior space and conducted a quantitative survey investigating importance about the interior space and assessment factors of residential environment on users. Then user satisfaction at the assessment factors of residential environment was analyzed to draw problems and explore improvement. The results showed the following problems that should be resolved: Bedrooms should increase the area of convex space; toilets and bathrooms should be changed into a cluster type at least in common use by floor; rest space should reinforce heating and cooling system; robby space should become mixed space for various user's behavior; private fitness rooms should be planned as group fitness space; private libraries should reinforce lighting facilities; and computer rooms should complement and improve HVAC.

An Empirical Study on Critical Success Factors and User Performance of ERP Systems: Small and Medium Firms (ERP시스템 구현의 핵심성공요인과 활용 성과에 관한 실증적 연구: 중소기업을 중심으로)

  • Lee, Seog-Jun
    • Asia pacific journal of information systems
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    • v.11 no.4
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    • pp.155-173
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    • 2001
  • This study identified CSFs(Critical Success Factors) for successful ERP system implementation in small and medium firms, and empirically tested relationship between CSFs and user performance. Survey questionnaires were distributed via email & fax to 142 firms that have implemented ERP systems. Out of 52 responded questionnaires, 46 data sets were available for statistical analysis with SPSSWin8.0. CEO's participation, vendor support & service, securing human resources, effective use of software, and hardware capacity were identified as CSFs from factor analysis. Among those factors, vendor support & service and effective use of software were related to user performance, and the relationship was shown to be statistically significant. Study results also showed that user performance of ERP system was significantly different among those surveyed firms when ERP system package products were used as a simple proxy measure of independent variable.

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