• Journal of the Institute of Electronics Engineers of Korea CI
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• v.47 no.1
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• pp.58-64
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• 2010

These days, the Internet networks have rapidly expanded and used in various fields and been recognized as essential in our daily life. However, there are users who have difficulties in access to web sites like those with physical disabilities. Therefore, our country as well as developed countries have paid more attention to web access, and organized investigation and research are needed. This study presents how to reduce the number of access for efficient web access by the visually disabled and designs user interface.

• Journal of the Korean housing association
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• v.25 no.3
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• pp.165-179
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• 2014

The purpose of this study was to draw application elements of housing interior design according to user-oriented sensibility types. The sensibility evaluation experiments were conducted to target the general user 118 people using the sensibility evaluation tool for housing interior space. The results of the analysis were as: To produce the 'cozy' space, the colors and materials giving soft and natural feeling should be used. For the 'practical' space, type of ceiling and window that give the visually open feeling, the user-oriented furniture arrangement that allows using the space efficiently. For the 'cheerful' space, the simple and natural effects should be produced by using closed space that stable. For the 'traditional' space, the natural fishing material having rough texture should be used. For the 'unique' space, the space contained the dynamic feeling by the diagonal or vertical line and the graphic expression in the wall. For the 'congenial' emotional space, basic is the symmetric, stable and simple space. On the other hand, for the material, small size, natural texture or typical and soft materials should be used. For the 'sensuous' space, the dynamic and vertical sense of space should be expressed by the type of ceiling. The most important elements for the space of 'gorgeous' sensibility, is the color.

• The Journal of the Convergence on Culture Technology
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• v.1 no.1
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• pp.91-93
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• 2015

The current URLs are assigned per website so that a user must access the website to utilize specific contents resources. Considering that users are more interested in the resources than the website itself, the current URL is limited in terms of user convenience. This paper proposes a new model for contents location that is easily recognizable as web resources such as digital contents and can be accessed directly. It is expected to contribute to establishing standard infrastructure in contents distribution and better user convenience.

• International journal of advanced smart convergence
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• v.10 no.4
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• pp.183-197
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• 2021

Xiaohongshu is called China's Instagram and is leading overseas product purchases and culture sharing. The purpose of this study is to investigate the structural relationship between Xiaohongshu service quality, emotional response perceived by users, and adhesion to confirm the impact on Xiaohongshu's adhesion at a time when non-face-to-face activities due to COVID-19 have increased. This study distributed and collected questionnaires from October 1st to October 7th, 2021, targeting 210 online shopping mall users. The research results were derived from a total of 206 questionnaires, excluding 4 questionnaires such as omission of record contents, and the causal relationship of the existing PAD model was attempted to be reported by revising and supplementing the existing PAD model. As a result of the study, first, it was confirmed that design among service quality had a positive effect only on ventilation during the user's emotional response. Second, it was confirmed that information among service quality had a positive effect on pleasure and ventilation among users' emotional responses. Third, it was found that security among service quality had a positive effect on pleasure among users' emotional responses. Finally, it was found that pleasure and ventilation had a positive effect on adhesion in the user's emotional response. Based on this result, it is expected that it will be used for operation on other online platforms than the plan for the development of Xiaohongshu.

• Journal of Digital Convergence
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• v.12 no.5
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• pp.69-78
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• 2014

This study deals with the digital policy proposal through the path modeling study on the effect of the strength of weak ties & emotional perception leading to the user's satisfaction, WOM between game users, and the verification on the effect of the emotional real name SNS on the social network game's diffusion. Researcher confirmed that the effect of the strength of weak ties & emotional perception led to the user's satisfaction, WOM of SNG. Even though weak tie, researchers estimate that the users emotionally interact with the real name relation effect of SNS. And effective factors for WOM are not a tie relationship or emotional interactivity of weak tie antecedently but user's satisfaction. As a result, though antecedent factors (weak tie & interactivity) had a positive effect as real name SNS, eventually powerful factor of making buzz was the SNG user's satisfaction. Thus researchers expect the practical policy proposition for government & corporation, which means SNG service providers more carefully manage the service satisfaction for WOM with SNG user's experience.

• The Journal of the Convergence on Culture Technology
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• v.8 no.1
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• pp.565-576
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• 2022

The scope and functions of a conversational agent are gradually expanding. In particular, research and technology development is being conducted on a conversational agent that can speak first without user calls. However, still in its early stages, there is a lack of research on how a preceded utterance conversational agent will affect users. Accordingly, this study conducted a 2×3 mixed design using the user's task performance condition and the agent's self-exposure as independent variables and measured Intimacy, Functional Satisfaction, Psychological Reactance, and Workload as dependent variables to identify the effects of preceded utterance conversational agent on user experience.

• Journal of Korea Multimedia Society
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• v.25 no.8
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• pp.1167-1174
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• 2022

With the sustainable development and transformation of the city, public art as a business card of the famous city of culture has become a hot topic of research. The intervention of public art in public space not only brings users a sense of space experience, but also becomes a unique carrier of urban and rural image making. Although there is much research on the classification, aesthetics and function of public art, there is few quantitative research on user satisfaction. This paper takes the basic features of airport public art as a research object and the basic features of airport public art as the theoretical basis to study the impact of the basic characteristics of airport public art on user satisfaction. Research methods were based on questionnaire data of 247 people, in which models and hypotheses were tested using SPSS 21.0 software, based on the induction and extraction of nine influential factors in the basic characteristics of public art. The study found that public interpretation, media patterns, color perception, modeling form, place perception, city image and memory have significant positive effects on user satisfaction. The sharedness of public art, cognition and communication in public culture and spatial relations do not affect satisfaction. Conclusion, inspiration and prospect provide suggestions for designers and reference data and theoretical support for public art evaluation.

• The Journal of the Convergence on Culture Technology
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• v.9 no.1
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• pp.787-797
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• 2023

The use of service robots, particularly guide robots, is becoming increasingly prevalent in public institutions. However, there has been limited research into the interactions between users and guide robots. To explore the customer experience with the guidance robot, we selected 'QI', which has been meeting customers for the longest time, and collected all reviews since the service was launched in public institutions. By using text mining techniques, we identified the main keywords and user experience factors and examined factors that hinder user experience. As a result, the guide robot's functionality, appearance, interaction methods, and role as a cultural commentator and helper were key factors that influenced the user experience. After identifying hindrance factors, we suggested solutions such as improved interaction design, multimodal interface service design, and content development. This study contributes to the understanding of user experience with guide robots and provides practical suggestions for improvement.

• The Journal of the Convergence on Culture Technology
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• v.9 no.4
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• pp.649-657
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• 2023

With the rise of fintech services, the importance of UX Writing in digital channel is growing. However, there is a lack of research on how different types of UX Writing in fintech services specifically affect user's satisfaction. In order to determine the impact of UX Writing style in fintech services on user's satisfaction, this study used a 2x2 mixed design with using formality in Korean and financial jargon as independent variables to measure trust, conciseness, psychological stability, and completeness. The results showed that higher levels of conciseness, psychological stability, and completeness when not using jargon than using jargon. Using formality in Korean did not show a main effect for any of the dependent variables, but it was occurred that higher levels of conciseness, psychological stability, and completeness with using formality in Korean but not using jargon. The significance of this study is that it empirically verified how using formality and financial jargon in UX Writing of fintech services affects user satisfaction.

• The Journal of the Convergence on Culture Technology
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• v.9 no.6
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• pp.187-192
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• 2023

A problem user in a library refers to a person who harasses others or causes a disturbance through inappropriate behavior in the library. Users' continued problematic behavior reduces the work productivity of librarians and at the same time causes inconvenience to other users. This may cause a decline in the free use of public libraries. In Korea, a user response manual has been developed to guide librarians to respond wisely to user problem behavior. However, it is true that most of the content provides guidance on how to communicate with problem users, and there is a lack of countermeasures to stipulate and regulate follow-up measures against them. The goal of this study is to further systematize response and organize them into written regulations. To this end, this study to examine regulations and legal battles surrounding problem users in oversea public libraries and to examine what can be applied in Korea in the future.