• 교육시설 논문지
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• 제26권6호
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• pp.19-27
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• 2019

This study aims to design educational space that will respond to changing educational curriculum and creative educational activities. The study was conducted with user centered design method in which students and teachers who actually use space participate directly in space design, moving away from the one-sided approach by experts. The design of educational space, which is the subject of this study, was carried out by the opinions of users and the opinions of users were collected through the descriptive and mapping measure forms by analyzing previous researches and actual space cases on user centered design. Based on the opinions collected by the survey form, total four spaces, Type A, two Type B, and Type C, were designed. The fact that the user directly commented on the space plan to be used and actually participated in the space design would be helpful for users' deep interest in the results of this study and students' academic improvement.

• 한국IT서비스학회:학술대회논문집
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• 한국IT서비스학회 2003년도 추계학술대회
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• pp.233-240
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• 2003

To develop high-quality software systems satisfying the customer's needs, user-centered design (UCD) process has been emphasized in the area of human-computer interaction. And component-based development (CBD) has been extensively studied to realize a systematic software reuse, thereby reducing the time-to-market and the development cost. Balanced integration of user-centered design process and CBD process will be a promising way for successful software construction, which effectively achieves three goals: the quality of software, the cost of software development, and the time-to-market. However, traditional CBD methodology seems to lack the concept of user-centered design process and the relevant methods. This paper proposes a way of incorporating user-centered design process into a CBD methodology. Firstly, this paper gives the brief introduction of UCD. Secondly, we explain typical UCD activities and methods along the phase of systems development lifecycle and propose the use of usability maturity model (UMM) for integrating UCD activities and methods with those of CBD methodology. Finally, as a case study, we describe the results of comparing the UCD activities to the activities of MaRMI-III, which has been developed as a CBD methodology at ETRI.

• 대한인간공학회지
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• 제24권2호
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• pp.25-33
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• 2005

In order to minimize a biased view of evaluators in usability test, a multiple evaluation method so called Multi-Centered Usability Evaluation Method(MCUEM) was suggested and structured in this study. To use MCUEM, the existing evaluation methods were re-categorized into 'developer and evaluator-centered', 'evaluator-centered', 'user-centered', 'evaluator and user-centered', and the 'developer, evaluator, and user-centered methods. Furthermore, in order to verify the relevance of MCUEM, the usability of mobile phone was tested in this study. In results, it was found that different evaluation methods generated greatly different results, that showed the risk of using a particular usability method due to different perspectives of evaluators. At the same time, it was found that MCUEM could greatly minimize such biases. Therefore, it was concluded that using MCUEM could help the usability engineer design a test protocol with a minimal risk of bias due to different perspective of evaluators.

• 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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• 제21권3호
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• pp.37-45
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• 2015

Purpose: The main objective of this paper is, to evaluate the unit design for patient-centered care and to draw lessons-learned for further improvement. Methods: This study conducted a case study of the intensive care unit, designed to fulfill patient-centered care in the US. It evaluated the effectiveness of the unit by incorporating several study methods such as plan analyses, direct observations through nursing tracking and behavior mapping, and focus group interviews. Results: The major design decision made in this patient-centered unit was the use of patient rooms with designated family areas and distributed nursing stations. Both design features appeared to be a success on a variety of research metrics and outcomes. The study identified that the patient rooms ultimately help family members to spent more time with their loved ones, which leads to increased satisfaction of family members and nurses also report that they generally enjoy the distributed nurses' stations, which provide a comfortable environment to complete their regular lines of work such as charting, monitoring patients, and collaborating with their colleagues. Implications: Certain design features in intensive care units such as patient rooms with designated family areas and distributed nursing stations could appropriately support hospitals to fulfill patient-centered care.

• 한국IT서비스학회지
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• 제20권5호
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• pp.137-146
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• 2021

Recently, public participation in government policy design has been further expanded and public services perceived by users are expanding. At this time, the role of the digital government and the direction of the service to be pursued are user-centered, and above all, it is necessary to focus on the keywords of pre-emptive, preventive, and customized. In order to propose service quality improvement in the public sector, service user-centered classification and monitoring are integrated and the usability of government documents is improved. It is necessary to identify the needs of whether to provide a path for public participation. In the post-corona era, people are accessing quarantine information from the digital government every day. The government should proactively respond to the acceleration of digital transformation and the non-face-to-face demands of the people who experience non-face-to-face daily life. In order to evolve into a smart organization along with the innovation promotion plan and to provide customized services, it is necessary to use existing guides for institutional and technical improvement, along with new technology and data-based analysis, to strive for change management. The government should seek counter-measures that have advanced one step ahead by incorporating new high-tech IT with user-centered necessary services. This study aims to derive improvement plans to provide user-centered digital government service design when designing public services and collecting public opinions. Based on the e-government development model research and the existing research on user-centered service design in the public sector, institutional and technical measures are provided for the improvement of digital government service design.

• 산업공학
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• 제24권4호
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• pp.420-427
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• 2011

The present study developed an anthropometric design method accommodating physical human variabilities for user-centered product development. The proposed design method is based on the boundary zone method, a technique to generate a group of humanoids properly representing the body size diversity of thedesign target population. In addition, the anthropometric design method considers the variability of postures in the design process by incorporating the simulation of posture. The effectiveness of the proposed design method was evaluated in terms of multivariate accommodation percentage (MAP) by applying it to designing a computer workstation with 90% of accommodation percentage. The performance evaluation showed that the MAP (89%) of the computer workstation design produced by the proposed method was quite close to the designated accommodation percentage. The proposed design method can be of use to develop an effective anthropometric design for user-centered product development.

• 한국병원경영학회지
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• 제26권3호
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• pp.28-42
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• 2021

Purposes: The objective of this study is to analyze service design process of dental clinic preventive service by using 'Double Diamond Design Process' which is user-centered for improving dental clinic management efficiency. Methodology: We examine case study that dental clinic preventive service of local dental clinic. Following the double diamond design four steps(①discover, ②define, ③develop, ④deliver), we use suitable analytic tools in each steps. In discover step, we perform observation and desk research. Next, in define step, affinity diagram, user persona, and user journey map are performed. We then make service blueprint in develop step. Finally, in deliver step, virtual scenario and confirm some outputs which are based on results of former steps are suggested. Findings: As a result of this study, waiting and consulting phases turn out that these phases are in the most trouble than others. Users(patients) have lots of complain and dissatisfaction in these phases. These touch-points will have to be modified Practical Implication: After checking this study result, it could suggest improvement schemes. To apply these, we try to make some scenarios, and finally realize some outputs. Service design has arisen to strengthen the competitiveness by reflecting user's experience and needs. Especially, service design is not typical, it is so flexible that can apply to various situation and objects. We hope that result of this study is made good use for dental clinics in need.

• 산업경영시스템학회지
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• 제18권36호
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• pp.13-22
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• 1995

The phenomenal rate of growth of the design, implementation and use of interactive computer-based systems has been paralleled by an appreciation of the criticality of the human factor with regard to successful systems operation. As the pace of technological innovation quickens, and the design of user interfaces involves more complex interaction techniques, user frustration, confusion, degraded human performance, and an unwillingness on the part of users In perform interaction tasks were potential outcomes. Consequently, the important of user-centered interfaces design and use is increasing. Usability-based systems improve user acceptance and satisfaction with the systems

• 한국비블리아학회지
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• 제12권1호
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• pp.137-155
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• 2001

본 연구는 사용자 인터페이스의 문제점을 사용자의 입장에서 조명하고 사용자 인터페이스의 중요성과 사용자 중심적 설계의 필요성을 강조하고자 하였다. 사용자들이 검색성능이 우수하지 않은 검색시스템을 이용하면서도 만족을 느끼는 False Positives 현상은 사용하기 쉽고 편리하다고 인식하는 웹 기반의 인터페이스를 사용할 때 선명하게 들어 남에 따라 인터페이스의 중요성이 부각되고 있다. 정보검색시스템이 우수한 검색성능과 다양한 기능을 가지고 있다하더라도 사용자는 이 기능들을 사용하기 편리하고 유용하지 않는 한 전혀 활용하지 않는다는 현상을 목격한 ELSA시스템 구축팀은 인터페이스의 중요성을 인식하고 인터페이스를 사용자 중심적으로 설계하고자 노력하였다. 사용자의 검색행태, 사용자의 선호, 사용자의 요구사항을 인터페이스 컨셉으로 반영하고 그 컨셉을 만족시킬 수 있는 구체적인 방안을 강구한 ELSA 시스템 구축 사례를 고찰함으로써 사용자 중심적인 인터페이스 설계의 중요성을 노정하고자 하였다.

• 한국조경학회지
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• 제32권2호
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• pp.55-67
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• 2004

This study aims to analyze the actual state, the satisfaction index, and the satisfaction factor of the residents in the apartment adopting thematic outdoor rest space design. This study also proposes the basic data for the standard of resident-centered rest space design, not designer-centered or fashion-followed design. The results are as follows : First, most residents use near by rest space, and more use occur during the evenings; 17 hr. ∼ 21 hr. Most of residents use the rest space with their children, partner, or family. Residents usually take walks and take a rests in the rest space. Most residents use the rest space quietly. Of the rest facilities in the outdoor rest space, benches are most used, walks and pergolas are more frequently used. But waterscape facilities are not particularly used. The satisfaction index of the outdoor rest space is generally low. However, the satisfaction index of the rest space and facilities type shows that the evaluation of rest facilities(e.g. benches) is high. The satisfaction index of the decoration shows that the evaluation for the color and design of facilities is high. In the satisfaction index of the physical environment, the item about the size of rest space is highly appreciated. In the mental satisfaction index of the rest space, the item about whole atmosphere is highly appreciated. Of the factors affecting the general satisfaction index with outdoor rest space, the factor of physical environment is the most important independent-variable. Physical environment and facilities are more important influential factors than the atmosphere of outdoor rest space. In the future, the practical study searching for the preferences of the residents and the activation of use should be preceded.