• 제목/요약/키워드: trust scale

검색결과 194건 처리시간 0.025초

공감모듈과 신뢰가 의료서비스 품질 및 의료 신뢰, 행복에 미치는 영향 (Effect of Sympathy Module and Trust on Medical Service Quality, Medical Trust and Happiness)

  • 조충식;김재익;남승규
    • 동의생리병리학회지
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    • 제29권1호
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    • pp.90-100
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    • 2015
  • There are a lot of effort to improve medical service quality and medical trust in Korean Medicine. However, in spite of importance of personalized medicine, there are still few research about it. Thus, the purpose of this study is to grope ways to improve medical service quality and medical trust by sympathy module group and personalized trust. People over 19 were participated in investigation. We divided respondents into 4 groups depending on sympathy module group and 2 groups depending on speed of trust. Questionnaire was consisted of questions about sympathy module group, speed of trust, medical service quality, medical trust, satisfaction and happiness. This questionnaires were conducted through personal interviews. Total 220 members responded to the survey and the results of the analysis were as follows. Rational type had the highest proportion. At Medical service quality scale, Prevention focus group had most highest figure on Confidence. Promotion focus group and Rational Group had most highest figure on Sympathy. At Medical trust scale, Medical team had the highest proportion at all group. Prevention focus group put more emphasis on sense of sanitation, At Satisfaction and Happiness scale, Satisfaction and Happiness was most affected by Trust in Sincerity and Ability. This study can be very useful for composing kit of treatment of personalized medicine. But this study has also some limits such as respondent selection, disease selection etc. So, more detailed and comprehensive survey is needed.

보건계열 대학생의 교수신뢰가 학습몰입에 미치는 영향 (Effect of professor trust and learning flow among allied health students)

  • 이은영;김숙향
    • 한국치위생학회지
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    • 제16권4호
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    • pp.643-649
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    • 2016
  • Objectives: The purpose of the study was to investigate the relationship between professor trust and learning flow in allied health students and to provide the basic data for the improvement of curriculum and teaching method. Methods: A self-reported questionnaire was filled out by 263 allied health students. The questionnaire consisted of 27 questions of professor trust by Likert 5 scale and 29 questions of learning flow by Likert 6 scale. Cronbach's alpha in this study was 0.97 in professor trust, 0.96 in learning flow. The data were analyzed using descriptive statistics, independent t-test, one-way ANOVA, correlation and stepwise multiple regressions. Results: The score was 3.72 in professor trust and 3.46 in learning flow. There were positive correlations between learning flow and professor trust including intimacy, professional, teaching skills and leadership. Stepwise multiple regression analysis revealed that learning flow was related with professor trust. Conclusions: The learning flow depends on professor trust. Based on the research, improvement directions that put strong emphasis on low section of professor trust and learning flow must be placed.

한방병원(韓方病院)과 보건소(保健所) 내원(內院) 환자(患者)의 의료(醫療) 서비스 인식(認識) 비교(比較) (Health-Care Services Recognition Comparison of patient between Korean Medicine Hospital and Seoul Health Center)

  • 정순현;남승규;김영일
    • 혜화의학회지
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    • 제22권2호
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    • pp.119-141
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    • 2014
  • Objective : This study was designed to health-Care services recognition comparison of patient between Korean Medicine 00 Hospital and Seoul 00 Health Center. Methods : 277 subjects were participated in this study. After a treatment, we analyzed a patient type by using a questionnaire. After all treatment, we conducted a survey about Medical Trust Scale, Medical Happiness Index Scale, Service Quality Scale. To evaluate a satisfaction degree, we analyzed results of survey statistically. Results : The results of the analysis, Korean Medicine 00 Hospital group got a higher score than Seoul 00 Health Center group statistical significantly on Medical Trust Scale, Medical Happiness Index Scale, Service Quality Scale. Conclusion : Korean Medicine 00 Hospital group got a higher score than Seoul 00 Health Center group. It was more effective in Korean Medicine 00 Hospital group than Seoul 00 Health Center group.

청소년기 신뢰의식의 형성과 집단별 차이 비교: 인간관계 신뢰에서의 토착심리를 중심으로 (Factor influencing trust among Korean adolescents: Indigenous psychological analysis of relational trust)

  • 박영신;김의철
    • 한국심리학회지 : 문화 및 사회문제
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    • 제12권3호
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    • pp.85-127
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    • 2006
  • 이 연구에서는 청소년기 인간관계 신뢰의식에서의 토착심리를 규명하고, 이러한 신뢰의식이 어떻게 변화하는가를 살펴보고자 하였다. 이를 위해 초 중 고 대학생의 부모 교사 친구에 대한 신뢰의식의 차이를 분석하였다. 더불어 주위사람과 기관에 대한 신뢰, 일반적 신뢰의식의 차이도 분석하였다. 분석대상은 남녀 청소년 968명이었다(초 227, 중 284, 고 213, 대 244). 인간관계 신뢰 변인을 측정하는 질문지는 신뢰에 대한 토착심리분석 결과에 토대하여 연구자가 제작(박영신, 김의철, 2005c)했으며, 일반적 신뢰의식은 Yamagishi (1998)의 질문지를 활용하였다. 연구 결과는 다음과 같다. 첫째, 부모에 대한 신뢰의식을 형성하는 가장 대표적인 구인은 부모의 희생에 대한 지각이었으며, 그 다음은 지도 조언, 의지함, 혈연관계, 존경함이 거의 비슷한 수준으로 중요하였다. 교사에 대한 신뢰는 지도 조언, 존경함, 희생, 믿어줌이 중요하였으며, 이외에도 의지함과 스승제자관계가 포함되었다. 친구에 대한 신뢰에서는 조언, 공감, 믿어줌, 의지함, 친구관계, 희생이 중요하였다. 둘째, 청소년기 동안 부모에 대한 신뢰는 초등학생 시기에 가장 높고 중학생 이후부터 낮아졌다. 교사에 대한 신뢰도 초등학생 시기에 가장 높고 중학생 시기에 낮아지나, 고등학생 시기에 다시 증가하였다가 대학생 시기에는 다시 감소하였다. 이와 달리 친구에 대한 신뢰는 초등학생 이후에 성장함에 따라 점차 증가하였다. 셋째, 주위사람과 기관에 대한 신뢰를 분석한 결과, 가족이나 가정에 대한 신뢰가 가장 높았으며, 정치가나 정당에 대한 신뢰는 매우 낮았다. 친구에 대한 신뢰를 제외하고 대부분의 사람(가족, 교사, 이웃, 기업가, 정치가)에 대한 신뢰는 초등학생이 가장 높고, 대학생 시기까지 전반적으로 감소하는 경향을 보였다. 넷째, Yamagishi에 의해 제안된 일반적 신뢰의식은 초등학생이나 중학생보다 고등학생과 대학생이 높았다. 따라서 일반적 신뢰의식의 변화 패턴은 한국 청소년의 인간관계 신뢰에서의 다양한 변화 패턴을 충분히 설명하지 못하였다. 따라서 한국인 인간관계 신뢰에 대한 토착심리학적 이해의 중요성이 시사되었다.

e-Marketplace의 신뢰요인에 대한 연구 -정보기술수용모형(TAM)을 중심으로- (A Study on the trust factors in B2B e-Marketplace with Technology Acceptance Model)

  • 이종만;강태경
    • 경영과정보연구
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    • 제13권
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    • pp.163-188
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    • 2003
  • Lack of trust is major reason for many company to take a cautions stance towards business-to-business electronic commerce. Especially innovative business models such as online business-to-business marketplaces face the lack of not only having to give their members and partners faith own capabilities and reliability, but also to ensure that the respective parties interacting through them have trust in each other. This paper is empirical study on the trust factors affecting the repurchase intentions in a B2B e-Marketplace by survey instrument based on Likert-style 5 point measurement scale. The objective of this paper is evaluation of relationship between repurchase intentions and trust. The focus of this paper is the antecedents and consequences of buyer trust in a B2B e-Marketplace, not trust intermediaries or in third parties that might mediate between the buyer and e-Marketplace. The findings of this study are expected to increase the awareness of B2B e-Commerce adopter and implementers about the importance of trust in e-commerce participation.

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간호대학생의 임상실습교육환경과 교수신뢰가 학업참여에 미치는 영향 (Effects of Clinical Learning Environment and Professor Trust on Academic Engagement in Nursing Students)

  • 김은미;홍지연;이은경
    • 한국산학기술학회논문지
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    • 제19권5호
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    • pp.357-365
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    • 2018
  • 본 연구는 간호대학생을 대상으로 학업참여와 임상실습교육환경, 그리고 교수에 대한 신뢰간의 상관성을 연구하여, 향후 간호대학생의 학업참여 향상을 위한 방안 마련의 기초자료로 활용하고자 시행되었다. 자료 수집은 D시와 J도의 2개 대학교 간호대학생 120명을 대상으로 시행되었고, 연구도구는 임상실습교육환경(CLE, Clinical Learning Environment) 19문항, 교수신뢰(PTS, Professor Trust Scale) 27문항, 학업참여(UWES-S, Utrecht Work Engagement Scale-Students) 13문항으로 구성된 3가지 도구를 사용하였다. 대상자의 평균 연령은 21.91세였으며 87.4%가 여학생이었다. 3학년이 50.5%, 4학년이 49.5%였으며 직전학기 성적은 중하 36.9%, 중상 35.1%, 상 16.2%, 하 11.5%로 나타났다. 대상자의 학업참여는 임상실습교육환경 및 교수신뢰와 유의한 양의 상관관계가 있었다. 임상실습교육환경과 교수신뢰가 학업참여에 미치는 영향을 분석한 결과 임상실습교육환경과 교수신뢰는 학업참여 영향요인으로 확인되었으며 그 외에 직전 학기 성적도 학업참여에 영향으로 주어 이러한 변수들은 학업참여를 36.1% 설명하고 있다. 따라서 간호대학생의 학업참여에 영향을 미치는 교수신뢰변수의 하부요인을 중심으로 교수역량강화 방안, 교수-학생 간 신뢰증진프로그램, 더불어 임상실습교육 지도를 위한 다양한 프로그램의 개발 및 효과 연구 등을 제언한다.

항노화 상품의 신뢰형성요인 척도 개발과 실증연구 (Development of Scale and Empirical Study of Trust-Forming Factors for Anti-aging Products)

  • 맹지혜;장형유
    • 한국콘텐츠학회논문지
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    • 제21권12호
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    • pp.408-422
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    • 2021
  • 본 연구는 항노화 상품의 신뢰형성요인을 발굴하고 측정변수를 개발하여 결과변수인 신뢰와 구매의도 간의 영향관계를 실증적으로 검증하였다. 기존의 신뢰형성요인인 지각된 품질, 지각된 평판, 브랜드 인지도, 맞춤화에 더하여 새롭게 발굴된 요인은 '공인된 인증'이다. 우리나라의 항노화산업은 소비자 건강에 직접 영향을 미치는 산업이기 때문에 기존의 신뢰형성요인이 소비자 신뢰 구축에 한계가 있는 것으로 판단하여 새로운 척도를 발굴하였다. 본 연구는 항노화 상품 소비자를 대상으로 설문조사를 실시하여 문항의 견실성과 관계성을 분석하였다. 분석결과, 항노화 상품 신뢰형성요인 가운데 지각된 품질, 브랜드 인지도, 맞춤화, 공인된 인증이 신뢰에 정(+)의 영향을 미치는 것으로 나타났고, 지각된 평판은 신뢰에 부(-)의 영향을 미치는 것으로 나타났다. 후행변수인 신뢰와 구매의도 간에는 정(+)의 영향을 미치는 것으로 나타났다. 본 연구는 전략적으로 실효성 높은 유의미한 신뢰형성요인 발굴과 측정문항을 개발하여 실증적, 실무적으로 검증함으로써 신뢰형성요인과 신뢰와의 유의미한 관계를 입증하였다. 동시에 항노화 산업의 마케팅에 중요한 신뢰형성 핵심요인 발굴을 통해 향후의 항노화 상품관련 마케팅전략 수립에 본 연구가 상당부분 기여할 것으로 판단된다.

B2B e-Marketplace에서의 재구매 의도에 미치는 신뢰요인에 관한 연구 (A Study on the trust factors affecting repurchase intentions in a B2B e-Marketplace)

  • 이종만;장주병;강태경
    • 산업융합연구
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    • 제1권2호
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    • pp.33-52
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    • 2003
  • This paper is empirical study on the trust factors affecting the repurchase intentions in a B2B e-Marketplace by survey instrument based on Likert-style 5 point measurement scale. The objective of this paper is evaluation of relationship between repurchase intentions and trust. The focus of this paper is the antecedents and consequences of buyer trust in a B2B e-Marketplace, not trust intermediaries or in third parties that might mediate between the buyer and e-Marketplace. The findings of this study are expected to increase the awareness of B2B e-Commerce adopter and implementers about the importance of trust in e-commerce participation.

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Public Trust in Community Pharmacists in South Korea: A Survey Study

  • Yoon, Sung Won;Han, Hye Sung;Park, Hae-Young;Sohn, Hyun Soon
    • 한국임상약학회지
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    • 제31권4호
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    • pp.301-310
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    • 2021
  • Background: Trust is a key component for the good relationship between patients and healthcare professionals but trust for community pharmacists has not been studied much. Objectives: This study aimed to measure public trust in community pharmacists and to investigate variables that affect trust level in South Korea. Methods: A total of 25 questions, including 13-items for three dimensions of trust (pharmacists' behavior/attitude, technical competence, communication skills) and 1-item for overall trust were developed. The survey was conducted online and the data from 416 respondents were analyzed with a t-test, an ANOVA and a multiple linear regression analysis. Results: The average scores (mean ± standard deviation) for the three dimensions of trust in community pharmacists were 3.47±1.05 (out of 5 points) for pharmacists' behavior/attitude, 3.67 ± 0.99 for technical competence, and 3.66±0.99 for communication skills. The average of the 13 items incorporating all parameters was 3.56±1.02 and the overall trust level was 7.16±1.62 (out of 10 points). The total sum of the 13 items differed significantly by age group (p=0.02) and frequency of pharmacy visits (p=0.04). Each dimension had an independent impact on the trust level, and pharmacists' behavior/attitude had the greatest impact on trust levels. Conclusions: This study showed that pharmacists' behavior/attitude had the most significant impact on the trust level. However, the level of trust in pharmacists' behavior/attitude is not yet sufficiently satisfactory, and further improvements are required to increase trust in community pharmacists.

간호원의 신뢰수준에 관한 연구 (A study on Trust Level of Nurses)

  • 임현빈
    • 대한간호학회지
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    • 제7권1호
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    • pp.10-19
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    • 1977
  • Trust is an essential factor in human relations, as it enables man to accept and also disclose self. Today's health care demands nursing personnel with high level of trust . This study was designed and carried out in May through June, 1976 to measure the level of trust on nurses through the trust scale of Nurses (75- N) made by Kenneth et al. and the Parent Inventory made by Rake and to provide data for management of nursing personnel. 150 junior nursing students, 164 professional nurses from 5 universities and their medical centers and 55 nurse- educators from 8 baccalaureate nursing programs in Seoul were randomly sampled. Results are as follows : 1. The rank order of the level of trust revealed that nurse educators the highest and nursing students the lowest. 2. The level of trust revealed to be influenced by the relationship with parents at the early stages of life ; Group who appeared to have shared intimacy with their parents were the highest. 3. Factors such as ; number of siblings and birth order among them, religious affiliation, parental presence revealed to have had no influence on the level of trust in all three group. 4. No significant difference were revealed between the group who had put their names down on the questionnaire and the others. 5. Clinical specialities of practice revealed to have no signigicant influence on trust in nurses. 6. Marital status revealed to have significant influence : in nurses and nurse- educators, the mastered re vented to have significantly higher level of trust. (difference by Recommendations : 1. A study on trust level of patients and Nurses in Nurse- patient Relationship. 2. A longitudinal study to investigate the influence of Nursing education on the development of trust in Nurses are recommended. 3. A comparative study on trust level of students of Nursing & non- Nursing major.

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