• Title/Summary/Keyword: trust

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The Effect of Consumers' Trust in Communication with Online Fashion Mall Avatars on Performance Expectancy and Re-use Intentions (소비자의 온라인 패션몰 아바타에 대한 커뮤니케이션 신뢰가 아바타에 대한 성과기대 및 재사용의도에 미치는 영향)

  • Ja Sung Goo;Chan Ho Kim
    • Journal of the Korea Fashion and Costume Design Association
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    • v.25 no.1
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    • pp.97-113
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    • 2023
  • This study investigates the effect of consumers' trust in communication with online fashion mall avatars on performance expectancy and re-use intention. For the empirical study, 207 adults were surveyed using a 5-point Likert scale, and the results were analyzed with SPSS 21.0. The analysis reveals the following results. First, the factor analysis of trust in communication with the avatar, performance expectancy, and re-use intention revealed cognitive and affective trust as subfactors of the trust in communication with the avatar, while purchase choice expectations and performance expectancy were identified as subfactors of performance expectancy for the avatar. A total of five factors, including re-use intention, were recognized. Second, the trust in communication with online fashion mall avatars significantly positively affected performance expectancy for the avatar. Among the subfactors, cognitive trust was determined to have a greater influence on purchase choice expectations than affective trust. Third, the performance expectancy for the online fashion mall avatar significantly positively affected re-use intention. Notably, the subfactor performance expectancy had a greater influence than purchase choice expectations. Finally, trust in communication with online fashion mall avatars significantly positively affected re-use intention. Accordingly, the sub-factor cognitive trust had a greater influence on re-use intention than affective trust. The results of this study are academically significant in that they empirically test the influence relationship between trust in communication, performance expectancy, and re-use intention, considering the personal characteristics of online fashion mall avatars on consumers using the Meta-UTAUT model in the fashion field.

Social Media Marketing and Brand Loyalty: The Role of Brand Trust

  • PUSPANINGRUM, Astrid
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.12
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    • pp.951-958
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    • 2020
  • This study examines the relationship between social media marketing and brand loyalty through brand trust. Respondents were drawn from customers of McDonald's, Malang City, East Java Province, Indonesia. For this study, 130 questionnaires were distributed and data were analyzed using the Structure Equation Model (SEM) version 22 of the AMOS (Analysis of Moment Structure) application. The results showed that social media marketing had an impact on increasing McDonald's brand trust and brand loyalty. Brand trust influences brand loyalty and brand trust can mediate the influence of social media marketing on McDonald's brand loyalty. The findings prove that brand trust can mediate the effect of social media marketing on customer loyalty to McDonald's brand. These results can be explained by the fact that marketing strategies through social media marketing, such as making it easy for customers to get information related to McDonald's on social media, can contribute to customer trust and that trust is formed because McDonald's always pays attention to the quality of the products offered. Brand trust can mediate the influence of social media marketing on customer loyalty to McDonald's brand. This means that information related to McDonald's on social media is proportional to the quality of the product offered.

Effect of professor trust and learning flow among allied health students (보건계열 대학생의 교수신뢰가 학습몰입에 미치는 영향)

  • Lee, Eun-Young;Kim, Sook-Hyang
    • Journal of Korean society of Dental Hygiene
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    • v.16 no.4
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    • pp.643-649
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    • 2016
  • Objectives: The purpose of the study was to investigate the relationship between professor trust and learning flow in allied health students and to provide the basic data for the improvement of curriculum and teaching method. Methods: A self-reported questionnaire was filled out by 263 allied health students. The questionnaire consisted of 27 questions of professor trust by Likert 5 scale and 29 questions of learning flow by Likert 6 scale. Cronbach's alpha in this study was 0.97 in professor trust, 0.96 in learning flow. The data were analyzed using descriptive statistics, independent t-test, one-way ANOVA, correlation and stepwise multiple regressions. Results: The score was 3.72 in professor trust and 3.46 in learning flow. There were positive correlations between learning flow and professor trust including intimacy, professional, teaching skills and leadership. Stepwise multiple regression analysis revealed that learning flow was related with professor trust. Conclusions: The learning flow depends on professor trust. Based on the research, improvement directions that put strong emphasis on low section of professor trust and learning flow must be placed.

The Effect of Trustworthiness on Purchase Intention in Open Markets: Focusing on Trust and Distrust (오픈마켓에서 신뢰가치성이 구매의도에 미치는 영향: 신뢰와 불신을 중심으로)

  • Choi, Seul Bi;Ahn, Hyunchul;Kwahk, Kee-Young
    • The Journal of Information Systems
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    • v.26 no.1
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    • pp.171-188
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    • 2017
  • Purpose This study investigates the effects of trust and distrust on intention to purchase in open market, based on the idea that trust and distrust can co-exist. Specifically, this study approached the effects of trust and distrust of the open market on the intention to purchase from a two-dimensional perspective, and examined trustworthiness as the antecedents of trust and distrust. Design/Methodology/Approach In this study, we conducted a questionnaire survey on consumers who have actually purchased a product from open markets in Korea for two months. As a result, 141 users are chosen for the sample. We apply PLS (Partial Least Squares) structural equation modeling (SEM) to verify our theoretical model using the software application SmartPLS 3.0. Findings First, trust in open market positively affects intention to purchase, whereas distrust in open market negatively affects intention to purchase. Second, the three antecedents of trust (i.e. three factors constituting trustworthiness such as ability, benevolence and integrity) affect trust in open market. Third, integrity negatively affects distrust in open market. Since integrity plays an important role in building both trust and distrust in open market, the operators of open market should pay attention to managing their integrity.

The Role of Interpersonal Trust in On-line Learning Communities and Application of Knowledge

  • Kang, Sungmin;Suh, Hyunju;Kym, Hyogun
    • Asia pacific journal of information systems
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    • v.25 no.4
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    • pp.642-661
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    • 2015
  • Interpersonal trust has become essential for online communities because people have managed to be in a situation without face-to-face encounters. To identify the structural relationships between interpersonal trust and learning performance, we analyzed the relationship between two types of trust, namely, cognitive and affective, as well as two dimensions of learning performance, namely, learning satisfaction and knowledge application. We also identified the moderating role of social norms in the relationship between trust and learning performance. Results of analysis are as follows. First, cognitive trust significantly affected the two dimensions of performance. Second, affective trust exhibited a significant effect on learning satisfaction, but did not affect knowledge application. Third, the relationships between the two performance factors were significant and direct. Lastly, social norms appeared to moderate the effects of cognitive trust on knowledge application and affective trust on satisfaction. These findings suggest that organizations, which would like to optimize task-oriented performance of their learning communities, should consider linking strategies between community satisfaction and practical knowledge application.

A Research on Information Security Risk-based Antecedents Influencing Electronic Commerce User's Trust (전자상거래 사용자의 신뢰에 영향을 미치는 정보보안위험 기반의 선행요인 연구)

  • Kim, Jong-Ki;Lee, Dong-Ho
    • Asia pacific journal of information systems
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    • v.15 no.2
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    • pp.65-96
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    • 2005
  • It is generally believed that, compared to traditional commerce, Electronic Commerce(EC) is more difficult to gain and sustain customers. One of the major reasons that customers do not use EC is lack of trust. Previous researches on the EC user's trust suggested that risk is an antecedent of trust and the concept of trust is highly related to risk. This study proposed a combined model in which includes the factors based on generic information security risk analysis methodology and trust factors in EC. The objectives of this study are follows; first, investigating the relationship between trust and risk that are antecedent factors of purchase intention, and second, examining the validity of information security risk analysis approach in EC environment. Based on the survey results of 143 MBA students statistical analysis showed that factors like threats and controls were significantly related to risk, but assets did not have statistically significant relationship with risk. Controls and knowledge of EC had meaningful effect on user's trust. This study found that risk analysis methodology which is generally used at organizational level is practically useful at user level on EC environment. In conclusion, the results of this study would be applied to generic situation of information security for analyzing and managing the risk. Besides, this study emphasized that EC vendors need to pay more attention to the information security risk to gain customer's trust.

Examining the Antecedents of Trust in Apparel Manufacturer-Contractor Relationships (의류기업의 협력업체에 대한 신뢰에 영향을 미치는 선행변인)

  • Park, Na-Ri;Park, Jae-Ok
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.2
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    • pp.280-290
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    • 2010
  • This study identifies the antecedents of trust in the examination of the effects of the antecedents of trust on trust in apparel manufacturer-contractor relationships. A total of 92 apparel manufactures participated in this study. A factor analysis, Cronbach's alpha coefficient, and multiple regression analysis were conducted for the statistical analysis. Five antecedents of trust were classified: flexibility, opportunistic behavior, communication, specific investment, reputation. Two factors of trust were identified: credibility and benevolence. Flexibility, communication, and reputation of a contractor positively influenced the credibility of an apparel manufacture in a contractor. Flexibility, communication, and specific investment of a contractor positively relate to the benevolence of an apparel manufacture in a contractor. However, the opportunistic behavior of a contractor did not relate to either the credibility of an apparel manufacture or the benevolence in a contractor. The results of this study provide empirical evidence of the impact of flexibility, communication, specific investment, reputation on trust in apparel manufacturer-contractor relationships, and additional insight for selecting contractors that seek to improve trust in apparel manufacturer-contractor relationships.

Inter-GuestOS Communications in Multicore-based ARM TrustZone (멀티코어 프로세서 기반 ARM TrustZone 환경에서의 게스트 운영체제 간 통신)

  • Jeon, Moowoong;Kim, Sewon;Yoo, Hyuck
    • Journal of KIISE
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    • v.42 no.5
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    • pp.551-557
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    • 2015
  • The technology using ARM TrustZone draws attention as a new embedded virtualization approach. The ARM TrustZone defines two virtual execution environment, the secure world and the normal world. In such an environment, the inter-world communication is important to extend function of software. However, the current monitor software does not sufficiently support the inter-world communication. This paper presents a new inter guestOS communication scheme, for each world, for the ARM TrustZone virtualization. The proposed communication scheme supports bidirectional inter-world communication for single core and multicore environment. In this paper, It is implemented on a NVIDIA Tegra3 processor based on the ARM Cortex-A9 MPCore and it showed a bandwidth of 30MB/s.

Trust-aware secure routing protocol for wireless sensor networks

  • Hu, Huangshui;Han, Youjia;Wang, Hongzhi;Yao, Meiqin;Wang, Chuhang
    • ETRI Journal
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    • v.43 no.4
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    • pp.674-683
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    • 2021
  • A trust-aware secure routing protocol (TSRP) for wireless sensor networks is proposed in this paper to defend against varieties of attacks. First, each node calculates the comprehensive trust values of its neighbors based on direct trust value, indirect trust value, volatilization factor, and residual energy to defend against black hole, selective forwarding, wormhole, hello flood, and sinkhole attacks. Second, any source node that needs to send data forwards a routing request packet to its neighbors in multi-path mode, and this continues until the sink at the end is reached. Finally, the sink finds the optimal path based on the path's comprehensive trust values, transmission distance, and hop count by analyzing the received packets. Simulation results show that TSRP has lower network latency, smaller packet loss rate, and lower average network energy consumption than ad hoc on-demand distance vector routing and trust based secure routing protocol.

The Mediation Effect of Leader's Trust in the Relationship between Flight Instructor Transformation Leadership and the Student Pilot Psychological Stability (비행교관의 변혁적 리더십과 학생조종사의 심리적 안정감 관계에서 지도자 신뢰의 매개효과)

  • Park, Wontae
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.29 no.1
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    • pp.9-19
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    • 2021
  • This thesis researched student pilots at certified flying school to prove several things as follows. First, this study tried to find out the influence of instructor's leader trust to student pilot. Second, this study also tried to investigate the influence of student pilot's psychological stability from leader trust. Third, this study tried to prove the mediation effect of leader trust between flight instructor's transformation leadership and the student pilot psychological stability. The result of empirical research are as follows. First, the result of the verification of the relationship between transformative leadership and trust of leader showed that transformative leadership has a positive (+) influence to trust of leader. Second, the result of verification between leader trust and psychological stability relationship showed that trust of leader gives positive(+) influence to psychological stability. Third, the result of verification between transformative leadership and psychological stability showed that trust of leader gives positive(+) influence to psychological stability. I discussed implication from this study at the end and presented future research direction.