• Title/Summary/Keyword: training satisfaction

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A Study on the Characteristics of Airline's CRM (Crew Resource Management) Training Programs and Flight Crews' Satisfaction (항공사 CRM 훈련과정 특성에 따른 승무원 훈련만족도 연구)

  • Yeom, Kwang Yul;Kim, Kee Woong;Park, Sung Sik
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.22 no.3
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    • pp.50-59
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    • 2014
  • It has been focused on that the major reasons of aircraft accidents resulted not from human error but from the failure of teamwork or communication in 1980's. Such opinions were suggested in the workshop, so called, "Resource Management on the Flight Deck" by NASA in 1979. The researchers agreed the fact the source of human error was originated from the failure in teamwork, communication or even in leadership of captain. Due to the rapid development of aircraft technologies, the reasons for aircraft accident could be easily found out. According to the analysis results of the technology, most of reasons for the accident might directly be connected not to human error or stick-Rudder skill but to situational awareness, communication, leadership or decision making in the aircraft. This paper has tried to research empirically the satisfaction of flight crews who have gone thorugh CRM training in the commercial airline. Based on the quantitative scale by J. Ford et al. (2014), this paper has proved which characteristics of CRM training has a positive impact on the overall satisfaction of CRM training. It was proven that the teamwork and decision making programs among CRM training have a major effect to the satisfaction level of flight crews.

Effect of Job Stress on Job Satisfaction of Flight Instructors at Aviation Training Centers (전문교육기관 비행교관의 직무스트레스가 직무만족에 미치는 영향)

  • Yeonsung Kim;Moojin Kwon;Jang Ryong Lee
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.31 no.4
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    • pp.105-115
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    • 2023
  • Flight instructors at aviation training centers are exposed to various stresses, such as stress caused by special work environments, stress caused by working conditions, and stress related to uncertain future airline employment. These stresses are expected to not only affect flight safety, but also adversely affect the job satisfaction of flight instructors, and consequently negatively affect the performance of high-quality flight education. Therefore, this study was conducted to understand the effects of these stresses on the job satisfaction of flight instructors by examining the stress experienced by flight instructors in flight, psychological, and physical aspects based on the results of previous studies on stress. To the end, this study conducted a survey of flight instructors belonging to aviation training centers, and as a result of analyzing the collected data, it was confirmed that the physical stress of flight instructors had a significant negative effect on their job satisfaction.

A Study on the Effective Management Development Program for manager in food industry (외식산업 관리자를 위한 효과적인 교육 프로그램 개발에 관한 연구)

  • 김문식
    • Culinary science and hospitality research
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    • v.5 no.1
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    • pp.207-224
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    • 1999
  • One of the most important issues faced by manager of food industry is the lack of management development program. This study on the management development program was to take a look at the training problem for the food industry of Korea through secondary data or literature, and with conceptual framework designed based on the literature review, examined what is effective management development program for manager in food industry. The purposes of this study are : (1) Identifying the factor to management development program. (2) Provision of a executive management development program. The conclusion and suggestion obtained from this study can be summarized as followed. First, it has shown that there is big difference between the present training level and future training need level on three training contents. Second, there were differences in three training contents especially according to operation type and organization size. Third, job satisfaction factor, training satisfaction factor, training aid factor, training effectiveness factor has correlated each other. From this study, we could get several strategies and programs for management development.

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A Study on the Improvement of On-board Training Program through the Analysis of Satisfaction Level

  • Kim, Hong-Ryeol;Kim, Bu-Gi
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.19 no.3
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    • pp.270-276
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    • 2013
  • The educational process and result of onboard training should be evaluated according to the 1995 Amendments to the International Convention on Standards of Training, Certification and Watch-keeping for seafarers(STCW), 1978. In particular, the revised Convention requires that a trainee's seagoing service must be recorded in each cadet's Training Record Book approved by the maritime administration responsible for the issuance of certificates of competency. Trainees for certification under regulation III/1 of the STCW Convention are required to complete an approved on-board training programme. The purpose of this paper is to understand the compliance of the education for an approved on-board training programme. The questionnaire was distributed among 110 cadets being trained on board the training ship of the maritime college of the Mokpo National Maritime University. In this study, we conducted the questionnaire survey which is related to the on-board training programme such as marine engineering; controlling the operation of the ship and care for persons on board; electrical, electronic and control engineering; etc. The survey revealed that onboard training program was normally satisfactory, however, lack of practical training tools and time have accounted for most of the reasons for dissatisfaction. Therefore, it is our goal to enhance the satisfactory value of onboard training education by analyzing the reason of the dissatisfaction.

Comparison of Effectiveness on Hospital-based Skill Training in Level 2 Emergency Medical Technician (2급 응급구조사 병원임상실습교육 효과 비교)

  • Kim, Dong-Ok
    • Fire Science and Engineering
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    • v.28 no.5
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    • pp.104-109
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    • 2014
  • This study is analysis of the effectiveness and satisfaction index of hospital-based skill training (HST) in level 2 emergency medical technicians. The purpose of this study is to provide basic data for the effective operation. The survey carried out to 70 level 2 emergency medical technicians who participate in HST from July 29 to August 22 in 2013. From the study, self evaluated operation skills scale were 3.09 before training and 3.80 after training. It showed statistically significant enhancements. satisfaction index were 3.80. appopriate education periods were (1~2) weeks (64.3%). the longer the time had been since their training completion, the higher education satisfaction. The multilateral studies on problems and needs of HST and development of training programs that includes hospital training monitoring are necessary.

Investigation and Development of Competency-based Training Program for Pharmacists in a Hospital (국내외 병원약사 교육프로그램 현황 및 한 병원의 약사 역량강화를 위한 교육프로그램 개발)

  • Kim, Min Ah;Kim, Sun Ah;Park, So hyun;Rhie, Sandy Jeong
    • Korean Journal of Clinical Pharmacy
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    • v.28 no.4
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    • pp.347-354
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    • 2018
  • Objective: This study was to investigate and develop a training program that integrated and strengthened clinical competence and capacity of hospital pharmacists which would be implemented at the pharmacy department of Ewha Womans University Mokdong Hospital. Methods: We assessed the training programs of hospital pharmacists in the United Kingdom, the United States and Japan and compared those of major hospitals in Seoul and Gyeonggi provinces in Korea. The survey assessed the satisfaction on the current educational programs for pharmacists at Ewha Womans University Mokdong Hospital and a newly designed education program was suggested. Results: The major differences of the programs among the Korean hospitals and Mokdong Hospital were the training period and contents of the entry-level pharmacist education program. The overall satisfaction of the training program was >3 points on 5-Likert scale in the survey. There was no significant difference of the satisfaction level based on the employment period of pharmacists. The pharmacists were in more than 7 training programs of clinical support work. We proposed the clinical support training for the new pharmacists to be separated from orientation and concentrated on actual work duty. In order to improve the competency, it was encouraged to participate the in-house seminar or certify the related fields provided by Korean Society of Health-system Pharmacists. Conclusion: The education program was assessed among different countries and hospitals of Korea. We suggested to update education program in the hospital to enhance pharmacists' competency.

Performance Analysis of Korean Digital Key Practical Talent Training Program (한국형 디지털 핵심 실무인재양성훈련 프로그램의 성과 분석)

  • Young-bok Cho
    • Journal of Practical Engineering Education
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    • v.14 no.3
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    • pp.573-577
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    • 2022
  • In this paper, the operation of the Korean digital key talent training project (K-Digital Training) supported by the Ministry of Labor in 2022 began in 2021, and through public offering in the second half of 2022, 403 training courses are held to secure 33,000 annual training personnel. Accordingly, because of performance analysis on learning satisfaction in each field of the state-led talent development program to respond quickly to future industrial changes by fostering digital talent, the overall satisfaction with the program was very high at 4.27 on average. However, the initial expectation for employment linkage is decreasing from 4.2 to 3.91 at the end of learning. Therefore, it is expected that the satisfaction level of the program can be continuously improved only when the organizations participating in the program are prepared in advance for employment linkage

The Development of Key Performance Indicators for Regional Co-Training Programs, Using Analytic Hierarchy Process Technique (가중치 분석을 적용한 지역공동형 훈련성과 평가지표 개발)

  • Lee, Youngmin
    • The Journal of the Korea Contents Association
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    • v.14 no.4
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    • pp.160-167
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    • 2014
  • The purpose of this paper was to develop the key performance indicators of regional co-training programs, using analytic hierarchy process method. Firstly, we pooled indicators by reviewing the literatures. The researcher checked the properness and representative of them and then, the training professionals reviewed them again. Finally, we finalized the indicators, depending on the indicator domains such as MOU (Memorandum of Agreement) company (the training participation rate of MOU companies, training participation of employees, and etc.), training performance (the completion of the program, employment rate, and etc.), cost-effectiveness (training cost per capita), satisfaction (satisfaction rate of MOU companies and training participants), and regional co-training enhancement (the operation of the committee, the will for training of the regional municipal government, and etc.). The weight size varied by the regional training needs, satisfaction of MOU companies, and regional committees of human resource development. We also suggested the continuous revision of the key performance indicators for regional co-training.

A Study on the Influence of Technology Improvement Education and Training of Korea Polytechnics on Job Satisfaction (한국폴리텍대학의 기술향상 교육훈련이 직무만족도에 미치는 영향에 관한 연구)

  • Lee, Un Sung;Lim, Sang Ho
    • Journal of the Korea Convergence Society
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    • v.8 no.3
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    • pp.237-243
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    • 2017
  • The purpose of this study is to analyze 62 questionnaires from November 3rd to November 25th, 2016 for those who received more than one skill improvement training at Korea Polytechnic University.Using IBM SPSS Statistics 19, factor analysis 18 factors were used to derive six factors and the significance was verified as p = .000. First, The correlation coefficient between friendship and training characteristics was the highest at .735, and the technical content and effectiveness were in the order of 730. Therefore, it is required to provide an organized and systematic educational environment of training institutions. Second, multiple regression analysis showed that the efficiency of the training method had a significant effect (p <.05, ${\beta}=.337$). Efficiency and Skills of Educational Methods Adults had a significant effect on job satisfaction (p <.01, ${\beta}=.437$, ${\beta}=.415$). In the educational method, the efficiency had a significant effect on job satisfaction (p <.001, ${\beta}=.552$). Third, efficiency has a significant effect on job satisfaction (p <.001, ${\beta}=.552$).There was a difference in recognition of efficiency and job satisfaction. In this study, it is meaningful to verify the effect of education and training on job satisfaction.

A study on effects of Customer contact staff of Service training on job satisfaction and organizational loyalty (고객접점직원의 서비스교육훈련이 직무만족도 및 조직충성도에 미치는 영향)

  • Kim, Youngsoon
    • Journal of Service Research and Studies
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    • v.7 no.1
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    • pp.53-64
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    • 2017
  • Recently meet the growing needs of customers and has increased, the need for training of customer contact staff in order to improve and increase customer satisfaction. These service training is because it improves the service capabilities of contact for customer-facing employees to respond to customers as well as to improve customer satisfaction. This study is placed in the field after the service training aimed at Customer contact staff joined in 2013~2016 in the first half of these new recruits training education working in the Seoul Metro customers respond to customers in customer contact and practical services it will proceed to the empirical study of how this affects the satisfaction and loyalty to the organization for the job than to find a better improvement in the educational program.