• Title/Summary/Keyword: tourism performance

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Macro and Non-macro Determinants of Korean Tourism Stock Performance: A Quantile Regression Approach

  • JEON, Ji-Hong
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.3
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    • pp.149-156
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    • 2020
  • The study aims to investigate a close relation between macro and non-macro variables on stock performance of tourism companies in Korea. The sample used in this study includes monthly data from January 2001 to December 2018. The stock price index of the tourism companies as a dependent variable are obtained from Sejoong, HanaTour, and RedcapTour as three leading Korean tourism companies that have been listed on the Korea Stock Exchange. This study assesses the tourism stock performance using the quantile regression approach. This study also investigates whether global crisis events as the Iraq War and the global financial crisis as non-macro variables have a significant effect on the stock performance of tourism companies in Korea. The results show that the oil prices, exchange rate and industrial production have negative coefficients on stock prices of tourism companies, while the effects of tourist expenditure and consumer price index are positive and significant. We estimate the result of quantile regression that non-macro determinants have statistically a significant and negative effect on tourism stock performance because the global crisis could threaten traveler's safety and economy. Overall, empirical results suggest that the effects of macro and non-macro variables are statistically asymmetric and highly related to tourism stock performance.

Factors Affecting Business Performance of Rural Tourism Operators (농촌관광 사업자의 경영성과에 영향을 미치는 요인)

  • Kim, Kyung-Hee;Hwang, Dae Yong
    • Journal of Agricultural Extension & Community Development
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    • v.27 no.2
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    • pp.65-74
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    • 2020
  • The study aims to identify the factors affecting business performance of rural tourism operators. For this study, 1,004 questionnaires were collected by field survey of rural tourism operators. The linear multiple regression analysis were used to identify factors affecting performance of rural tourism business. The result indicate that the factors influencing the sales of rural tourism business were in order of owning sales facilities, perception of multi-functional value of agriculture and rural, group promotion, number of rooms, and gender. In the case of gender, it was found that females had a high probability of positively affecting sales. The factors influencing the satisfaction of the rural tourism business were in the order of management strategy, number of days of operation, perception of multi-functional value of agriculture and rural, and business career. In the case of management strategy, it was found that the differentiation strategy have a positively affecting the satisfaction of the rural tourism business. As for the business career, the shorter the career, the higher the probability of positively affecting the satisfaction of the rural tourism business. The results of this study would be useful for establishing strategies to improve the management performance of the rural tourism business.

The Effect of Innovativeness, Technology Resources, and Market Orientation on Individual Task Performance : Mediating Role of Information Technology Use (관광산업에서 혁신성, 기술자원, 시장지향성이 개인의 업무성과에 미치는 영향 : 정보기술사용의 매개적 역할)

  • Koo, Chulmo;Lee, Chang Seok;Chung, Namho
    • Journal of Information Technology Applications and Management
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    • v.21 no.2
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    • pp.99-126
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    • 2014
  • Tourism industry increasingly rely on information technology (IT) to improve the task performance. Many studies suggested that the evidence of IT showed not only task performance improvement but also organizational performance. Drawing from the resource-based view, technology and task fitness, and marketing orientation theories, this study proposes that IT use influences directly the task performance and proved the effectiveness of IT in the organizations of tourism industry. Further, the innovativeness, resources, and marketing orientation are identified as main determinants of IT use. The use of IT can serve as a catalyst in improving task performance for organizations in tourism industry. Based on data collected from surveying people who work in the tourism industry, the present study shed light on these issues. The findings provide a new perspective of IT effectiveness in the tourism industry. Then, we discussed the theoretical and practical implications.

A Study on the Development of Green-tourism Performance Indicators by Using BSC on Rural Village (BSC에 의한 농촌마을 그린투어리즘 성과지표 개발에 관한 연구)

  • Um, Dae-Ho;Kim, Dae-Sik;Kim, Tai-Cheol;Kim, Eun-Soon
    • Journal of Korean Society of Rural Planning
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    • v.12 no.3 s.32
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    • pp.43-55
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    • 2006
  • Recently, increases of leisure activities and 5-day workweek system enforce government employ rural tourism policy and projects. Operating projects are Green Rural Experience Village, Rural Tradition Theme Village, etc. In this study under investigation of Green Rural Experience Village site, Green-Tourism performance indicators were developed. Green-Tourism performance indicators of rural village were developed by BSC(balanced scorecard) and AHP(Analytic hierarchy process). Four perspective of BSC are divided into financial perspective, customer, internal-business process, and teaming and growth perspectives. To develop green-tourism performance indicators of rural village, low perspectives of BSC are converted into investment effect, visitor, internal process, and village inhabitants perspectives. By these perspectives, green-tourism performance indicators of rural village were developed. Weighting values on importance were calculated by AHP. Performance indicators developed in this study applied in 12 villages. With the result, generally well-known villages gained high score, and in accord with survey content.

Factors Influencing Balanced Scorecard Application in Evaluating the Performance of Tourist Firms

  • TRUONG, Duc Dinh;NGUYEN, Hoan;DUONG, Thi Quynh Lien
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.5
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    • pp.217-224
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    • 2020
  • This study investigates the impact levels of determinants on the Balanced Scorecard application in evaluating the performance of tourism firms in Hanoi. The tourism industry not only promotes economic development, but also contributes to expanding cultural exchanges and improving people's knowledge. However, Vietnam's tourism industry is under fierce competitive pressure, with the participation of foreign enterprises, with large amount of capital, high professionalism and wide network. The rivalry is happening aggressively on many aspects such as products and human resources. Therefore, tourism firms are in urgent needs of having effective methods to evaluate its performance in order to improve business and development efficiency. This study uses data of tourism firms in Hanoi during 2018-2019. The data used for analysis and regression consists of 135 observations. We use Cronbach's Alpha, EFA and regression model to learn the effect of different variables on the Balanced scorecard application in evaluating the performance. The results show that two determinants, including internal factors of tourism firms (IF) and external factors of tourism firms (EF) had positive relationships with the Balanced scorecard application in evaluating the performance. Based on the findings, recommendations are given for improving the Balanced scorecard application in evaluating the performance of tourism firms in Hanoi.

Relationship between the Management Accounting Information Usage, Market Orientation and Performance: Evidence from Vietnamese Tourism Firms

  • DO, Trang Huyen;LE, Huyen Mong;LUONG, Diem Thuy Thi;TRAN, Quanh Thi
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.707-716
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    • 2020
  • The study investigates the relationship between broad-scope management accounting information usage, market orientation, and the firm performance. This study employs a survey data of 149 top-level and mid-level managers working in Vietnamese tourism enterprises. To analyze research data, we employ SmartPLS 3 software. The analytical process include measurement model evaluation (evaluate the scale's validity and reliability) and structural model evaluation (test research hypotheses). The results reveal that broad-scope management accounting information usage has a positive direct effect on market orientation dimensions (include information generation, information dissemination, and responsiveness). Then, market orientation dimensions also have positive direct effects on the performance of Vietnamese tourism firms, excluding information dissemination. Moreover, this study also reveals that the market orientation dimensions mediate the relationship between broad-scope management accounting information usage and firm performance. The findings of this study suggest that tourism firms should pay more attention to the use of management accounting information in decision-making. With the increasingly fierce competition of the tourism firms today, capturing and meeting the needs of the market is a prerequisite to help firms enhance their competitiveness and improve their performance. To do that, Vietnamese tourism firms need to consider pursuing market orientation and enhancing broad-scope management accounting information usage.

Residents' Attitudes and Importance-Performance Evaluation toward the Impacts of Tourism in the Black Hills, USA (미국(美國) Black Hills 지역(地域)의 관광영향(觀光影響)에 대한 주민태도(住民態度)와 중요도(重要度) - 성취도(成就度) 평가(評家))

  • Song, Hyung Sop;Stubbles, Russell L.
    • Journal of Korean Society of Forest Science
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    • v.87 no.2
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    • pp.179-187
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    • 1998
  • This study was conducted to get local residents' attitudes information and management information toward tourism impacts in Black Hills of South Dakota, U.S.A. It used Importance-Performance analysis to evaluate local residents' attitudes about the impacts of tourism. A total of 184 respondent data were used in this study. The return rate was 54%. 184 out of 340 questionnaires. Most respondents expressed high positive about the local economic impacts of tourism and environment impacts of tourism had not obvious negative on them. In 23 variables of tourism impacts there were a few significant differences in certain socioeconomic characteristics of the respondents as residence length and income. The results of Importance-Performance evaluation indicated useful future management decision information.

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A Study on the participant's perception of importance and performance in rural tourism network products with local tourism resources - focused on the rural tourism network products of Damyang Gun - (지역 관광자원을 연계한 네트워크형 농촌관광상품 참가자의 중요도-수행도 분석 - 전남 담양군 네트워크형 농촌관광상품을 중심으로 -)

  • Lee, heechang;Kim, seonhee
    • Journal of Korean Society of Rural Planning
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    • v.24 no.1
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    • pp.11-19
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    • 2018
  • The purpose of this study was to analyze the participant's perception of importance and performance of rural tourism network products that are linked with local resources, and propose the implications on the development direction of such products. The focus is on helping rural tourism network products acquire competencies that will help them evolve their business and differentiate themselves. To reach these objectives, a survey was designed through theoretical research on the motive of rural tourism and on agritourism networks. The survey was carried out on visitors to rural communities that produce rural tourism network products from November, 2015, to January, 2016 using 165 copies of a questionnaire after distributing 175 copies. The first quadrant continue and sustain', an area of high importance and high performance, included trial program components, stress reduction, getting away from daily routines, gaining new experiences, comfort, experiencing rural culture, travel expenses, and making memories with family. The second quadrant 'requires intensive improvement', an area of high importance but low performance, included having diverse trial programs, refreshment, experiencing agriculture, and education of children. Therefore, continuous interest is required for the area of 'maintenance' just as it is for activating educational farms in rural communities and a more fundamental improvement in the operation should be made for the area of 'intensive management'.

Developing Strategy for Heritage Tourism Supply Chain Quality Management

  • SUMANTRI, Yeni
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.10
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    • pp.423-432
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    • 2020
  • Increasing the tourism sector has a positive impact on a country. The Indonesian government has targeted to increase the number of tourists from year to year including the heritage tourism sector. However, the number of the heritage tourism sector increases slowly. To overcome this problem, this research is aimed to investigate the services performed by managements of that sector; the barrier and driver factors of heritage tourism supply chain quality management; and to identify strategies that can be implemented to improve the sector. This study used SERVQUAL method to analyze service performance of the sector. Furthermore, an in-depth interview was conducted to achieve completed objectives. The data obtained from questionnaires and interviews in several heritage tourism areas located in East Java Province of Indonesia. The results show that all SERVQUAL dimensions stay on the adequate value range. Visitors argue that the heritage tourism sector in East Java has interesting locations, collections and circumstances. However, the sector has several weaknesses compared to other tourism sectors. The strategy that can be done to improve the performance of this sector are to perform the area as an event venue, additional visiting hours, integration with other types of tourism sectors, making websites as a means of promotion.

Relationship between a Role Ambiguity·Conflict and Job Satisfaction, Job Performance on Role of Tourism Police Officers (관광경찰 역할에 대한 역할모호성·역할갈등과 업무만족, 업무수행도와의 관계)

  • Kim, Sang-Woon;Cho, Seung-A
    • The Journal of the Korea Contents Association
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    • v.15 no.1
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    • pp.132-139
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    • 2015
  • The tourism police force has been established on 16th October 2013 for foreign tourists' safety and security. The major roles of tourism police officers were provided a crime prevention patrol and maintenance of order in tourist destination, a clampdown on illegal activities for foreign tourists, a controlling for overcharging of restaurants accommodations taxi, an administrative guidance and controls on tourism industry and worker in union relative organ like the Ministry of Culture, Sports and Tourism local government. However, the roles of tourism police officers overlap the work of general police officers and work of tourism police officers need a cooperative business with relative organs. It is caused a role ambiguity conflict between tourism police officers and general police officers. The object of this study is to improve the tourism police system through investigate a perceived gap of role ambiguity conflict between tourism police officers and general police officers and influencing relationship of role ambiguity conflict between job Satisfaction and job Performance.