• 한국경제지리학회지
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• 제9권3호
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• pp.358-378
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• 2006

본 연구는 전시컨벤션 기획가를 대상으로 서울에 대한 전시컨벤션 개최지로서의 7개 요인 및 42개 선택속성을 중요도-성취도 분석을 통하여 평가함에 목적이 있었으며 분석 결과는 다음과 같다. 첫째, 전시컨벤션 개최지의 42개 선택속성에 대한 중요도-성취도 분석 결과, 13개의 속성이 I사분면('지속적 노력필요'), 4개의 속성이 II사분면('과잉노력 지양'), 5개의 속성이 III사분면('우선시정 필요')에 그리고 20개의 속성이 IV사분면('저우선 순위')에 위치하고 있는 것으로 평가되었다. 둘째, 전시컨벤션 개최지의 7개 요인에 대한 중요도-성취도 분석 결과, 중요도와 성취도가 높은 I사분면에 위치하는 요인은 "전시컨벤션센터 시설", "전시컨벤션센터 이용비용" 및 "전시컨벤션 개최지 숙박공간" 요인으로 나타났다. 중요도는 높으나 성취도는 낮은 III사분면에 위치하는 요인은 "전시컨벤션 개최지 지역공간"으로 평가되고 있다. 한편 중요도와 성취도가 낮은 IV사분면에는 "전시컨벤션센터 운영", "전시컨벤션 개최지 관광공간" 및 "전시컨벤션 개최지 여가활동공간" 요인이 위치하는 것으로 나타났다. 셋째, 서울의 전시컨벤션 개최지로서의 중요도-성취도에 대한 평균값의 차이는 2개의 속성을 제외하고는 40개의 속성이 양의 값(+)을 나타내어 속성의 중요도에 비교하여 성취도가 낮은 것으로 평가되었다.

• Journal of Korea Trade
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• 제27권1호
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• pp.42-59
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• 2023

Purpose - As a leading source of foreign exchange and investment, tourism has grown in importance as a component of international trade. Accordingly, in recent decades much attention has been directed toward attracting foreign tourists and, in turn, positively affecting the recommendation intentions of foreign tourists. Despite such interests, there remains a dearth of empirical research on this issue. Moreover, prior research has focused primarily on the simple main effect of a certain factor on recommendation intentions. Therefore, the present study aims to (1) investigate the effect of overall satisfaction on the recommendation intentions of foreign tourists, and (2) examine the potential moderating effects of personal factors (i.e., age and destination image) on the association between overall satisfaction and recommendation intention. Design/methodology - Using a moderated moderation analysis of the data drawn from the 2018 International Visitor Survey conducted by the Korea Tourism Organization, this study proposes the three-way interaction effects of overall satisfaction, age, and destination image on recommendation intention. Findings - The findings of the study indicate that overall satisfaction is positively associated with recommendation intention and this relationship becomes stronger among younger tourists. The findings further indicate that the moderating effect of age on the relationship between overall satisfaction and recommendation intention depends on changes in the image of the destination. Specifically, the destination image exerts a positive moderating impact on the influence of age that moderates the overall satisfaction and recommendation intention relationship. Originality/value - Considering that the tourism economy has been severely affected by the current COVID-19 pandemic, this study contributes to a more accurate understanding of the factors affecting the recommendation intention, especially in times of crisis.

• 한국관광식음료학회지:관광식음료경영연구
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• 제16권2호
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• pp.57-78
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• 2005

This study is concerned with the factors of choice properties of leasure tourism. The seven factors of choice properties can be identified. They are tourism convenience, tourism service, tourism characteristics, tourism image and tourism famousness. The choice properties of leisure tourism become significant depending upon population size and use type characteristics. Furthermore, tourism service, tourism image and tourism famousness need to be enforced strategically because the choice properties are largely influenced by revisits, mouth-to-mouth effects, satisfaction, etc. In conclusion, this study found that the choice properties determine the preference and purchasing activities in choosing leisure tourism destination. In addition, this study provides leisure tourism oriented marketing information to tourism business enterprises so that they can perceive major factors affecting to the choice properties.

• 수산해양교육연구
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• 제27권1호
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• pp.230-242
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• 2015

The purpose of this study is to propose, firstly, the definition of marine health tourism and empirically to analyse the effect of benefit sought and brand equity on visit intention of destination as marine health tourism. This study utilizes the PLS-SEM method in order to measure the overall model fitness level and statistical significance of all paths in proposed research model. As a result of the analysis, benefit sought factor like nature has a highest positive effect on brand equity(image and perceived quality) and also, on visit intention via brand equity. Specially, this study measures the non-linear of all the paths and shows the statistical significance that the more high health factor as benefit sought is, the preference for quality brands is more steeply. In addition, the measurement of the moderating effect of gender variables shows that female is the most sensitive than male on the path from health benefit sought to brand quality among all the paths. However, the definition of marine health tourism in this study is proposed according to the characteristics of a particular area. In this vein, the definition is needed to generalize more through follow-up study.

• 융합경영연구
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• 제11권1호
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• pp.45-52
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• 2023

Purpose: The purpose of this study is to investigate the relationship between service quality, destination image, and tourist satisfaction for foreign tourists visiting Korea, and in particular, to analyze the moderating effect of psychological power in the relationship. Research design, data, and methodology: A research model was derived through existing literature research and a survey was conducted on foreign tourists visiting Korea. Structural equation model of SPSS and AMOS24.0 were used for data analysis and hypothesis testing. Results: The tourism service quality affects the image of tourist attractions. Images of tourist attractions were found to affect tourism satisfaction. It was found that the lower the psychological power, the greater the effect on the relationship between service quality and image, and the relationship between image and satisfaction. Conclusions: This study demonstrated that service quality at travel destinations is a key factor in order to enhance the image and satisfaction of Korean tourist destinations for foreigners visiting Korea. On the other hand, since the image and satisfaction level of the tourism destination vary depending on personal factors such as psychological power, it suggests that travel industry workers or researchers should develop and operate services tailored to the individual characteristics of the tourists.

• 한국항해항만학회지
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• 제27권3호
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• pp.345-349
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• 2003

A theme park is a tourism destination attracting a lot of tourists. Many local authorities establish theme parks within their own territory. Busan Metropolitan City tries to host an attractive theme park, and to make the city known as the tourism destination for 21st century. The purpose of this paper is to suggest a policy and management strategy of theme park based on questionnaire analysis for international tourists visiting Busan. First, it is needed to supply low land price to reduce construction cost and to attract investors from the public and private sectors. Second, the theme park has to have attractive themes and new events for repeaters. Third, infra structures related to the theme parks should be provided for the easy accessibility. Finally more emphasis should be placed on public relation and service education for employees.

• International Journal of Internet, Broadcasting and Communication
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• 제13권2호
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• pp.179-186
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• 2021

We have been developed the smart tourism app and the Instagram and YouTube contents to provide personalized tourism information and travel product information to individual tourists. In this paper, we develop a rule-based smart tourism chatbot with the khaiii (Kakao Hangul Analyzer III) morphological analyzer and Neo4J graph database. In the proposed chatbot system, we use a morpheme analyzer, a proper noun dictionary including tourist destination names, and a general noun dictionary including containing frequently used words in tourist information search to understand the intention of the user's question. The tourism knowledge base built using the Neo4J graph database provides adequate answers to tourists' questions. In this paper, the nodes of Neo4J are Area based on tourist destination address, Contents with property of tourist information, and Service including service attribute data frequently used for search. A Neo4J query is created based on the result of analyzing the intention of a tourist's question with the property of nodes and relationships in Neo4J database. An answer to the question is made by searching in the tourism knowledge base. In this paper, we create the tourism knowledge base using more than 1300 Jeju tourism information used in the smart tourism app. We plan to develop a multilingual smart tour chatbot using the named entity recognition (NER), intention classification using conditional random field(CRF), and transfer learning using the pretrained language models.

• Journal of Smart Tourism
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• 제1권1호
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• pp.31-39
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• 2021

Smart tourism, a promising development trend for destinations, has drawn growing attention from practitioners and academics. Extant research has laid a solid theoretical foundation on the roles of technology and effects of smart tourism on tourists. However, little is known about structured and profound implications for a destination's smart tourism development. Thus, by selecting Hong Kong as a case city, this study proposes a framework of implications for smart tourism development. A qualitative approach was employed to gain insights from smart tourism stakeholders. Results shed light on nine elements that boost the smart tourism development of destinations. These nine elements serve as a significant reference for policy-making. Several theoretical and practical implications are provided for scholars, practitioners, and policy makers.

• 한국관광식음료학회지:관광식음료경영연구
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• 제16권2호
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• pp.201-216
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• 2005

This study investigated of the differences of the image between the domestic and china tourist of the visiting in busan metropolitan city and their image evaluation were different according to the nationality. The attribute for the destination image types were measured using 27 items. The factors involved in the destination image were analysis and 7 factors emerged. The result are as follows. First, Between the domestic and china tourist of living appeared to statistical different of the destination image. Second, Between destination image and revisiting preference appeared to statistical difference. Third, Between destination image and revisiting preference appeared to statistical difference according to the nationality. Forth, Between destination image and revisiting preference appeared to statistical partially difference according to the nationality. Finally it is also appeared to the statistical difference on the job. ANOVA, t-test was utilized for the above analysis which revealed that a statistic partially difference exited between domestic and china tourist.

• 한국지역지리학회지
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• 제2권1호
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• pp.115-131
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• 1996

본 연구는 관광객의 관광행태적 특성을 고찰하기 위한 연구의 일환으로, 전남 동부지역에 거주하는 주민들이 주변의 관광지에 관한 인지 및 선호도와 관광행태간의 관련성을 관광지리학적 측면에서 고찰한 시론적인 연구이다. 지역 주민들은 전남 동부지역에 분포한 관광지 및 관광자원에 대해 매우 긍정적인 인식을 가지고 있는 반면, 관광지가 보유하고 있는 관광편익시설에 대해서는 부정적으로 인식하고 있어 관광편익시설의 개발 및 확충이 필요한 것으로 나타났다. 연구지역내 주민들이 가장 선호하는 대표적인 관광지는 향일암, 거문도 백도, 오동도로 분석되었다. 방문빈도가 가장 높은 관광지는 여수 오동도를 비롯하여 선암사, 송광사, 흥국사, 향일암, 백운산 등의 순으로 나타나 해양형 관광지가 아민 내륙의 산악형 관광지를 주로 방문한 것으로 조사되었다. 계절별 관광지 선호도에서는 봄에는 오동도와 백운산을, 여름에는 거문도백도와 성불계곡 등 해상관광지를, 가을에는 송광사와 백운산 등 사찰 중심의 산악형 관광지를 가장 선호하였다. 전남 동부지역의 주민들은 지역에 분포하는 다양한 관광지에 대해 높은 인지도와 선호도를 나타냈으나 개별 관광지의 편익시설 미흡으로 인하여 방문빈도는 상대적으로 낮았다.