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http://dx.doi.org/10.52255/smarttourism.2021.1.1.5

A Framework of Implications for Smart Tourism Development in Hong Kong  

Ye, Huiyue (School of Hotel and Tourism Management, The Hong Kong Polytechnic University)
Zhang, Ke (b School of Geographic Information and Tourism, Chuzhou University)
Law, Rob (School of Hotel and Tourism Management, The Hong Kong Polytechnic University)
Publication Information
Journal of Smart Tourism / v.1, no.1, 2021 , pp. 31-39 More about this Journal
Abstract
Smart tourism, a promising development trend for destinations, has drawn growing attention from practitioners and academics. Extant research has laid a solid theoretical foundation on the roles of technology and effects of smart tourism on tourists. However, little is known about structured and profound implications for a destination's smart tourism development. Thus, by selecting Hong Kong as a case city, this study proposes a framework of implications for smart tourism development. A qualitative approach was employed to gain insights from smart tourism stakeholders. Results shed light on nine elements that boost the smart tourism development of destinations. These nine elements serve as a significant reference for policy-making. Several theoretical and practical implications are provided for scholars, practitioners, and policy makers.
Keywords
smart tourism; development; framework; implications; Hong Kong;
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